2008 Mercedes-Benz C-Class Complaint Log

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

THE VEHICLE WOULD NOT START, THE KEY TURNED IN THE IGNITION WITH NO CRANK. ALL OTHER ELECTRICAL FEATURES WORKED AND THE BATTERY TESTED AS BEING OK. THE ELECTRICAL IGNITION SYSTEM JUST DID NOT RESPOND. IN ADDITION, THE WHEELS WERE LOCKED THUS REQUIRING A SPECIAL DOLLY TO TOW THE VEHICLE. *TR

MY WIFE WAS GOING TO TAKE MY DAUGHTER TO SCHOOL WENT TO START THE CAR AND CAR WON'T START. THE KEY WOULD TURN LIGHT S WORK BUT ENGINE WOULDN'T TURN OVER HAD IT TOWED TO GAINESVILLE MERCEDES WHERE THEY SAID THE STEERING INTERLOCK SYSTEM HAD TO BE REPLACED AT A COST OF $1200.00. THERE ARE LOTS OF COMPLAINTS FOR THIS SAME ISSUE LUCKY MY WIFE WAS NOT ALONE AT AND THIS HAPPENED NO WARNING AT ALL!! *TR

UPON ENTERING MY VEHICLE AFTER PUMPING GAS LATE ONE EVENING, I PROCEEDED TO TURN THE KEY IN THE IGNITION AND THE KEY WOULD NOT ALLOW THE CAR TO START. ALL THE LIGHTS ON THE DASH, RADIO AND HEADLIGHTS WERE OPERATIVE AT THAT TIME. I ATTEMPTED A JUMP START TO NO AVAIL. I PROCEEDED WITH HAVING HE VEHICLE TOWED TO A LOCAL DEALER WHERE IT WAS DETERMINED THAT THERE WAS AN ISSUE WITH THE ELECTRICAL STEERING/IGNITION SYSTEM THAT WAS ELECTRICAL IN NATURE AND "COMMON" FOR THE YEAR AND MODEL OF THE CAR. IF THIS POTENTIAL DEFECT IS COMMON THEN IT IS "KNOWN" TO THE MANUFACTURER AND ITS DEALERS WHO CAN BE HELD STRICTLY LIABLE OR ANY MANUFACTURING OR DESIGN DEFECT, OR INADEQUATE WARNING. THAT BEING SAID, IF THE PRODUCT IS DEFECTIVE, WHAT PREVENTS THE RECURRENCE OF THE ISSUE AFTER REPLACEMENT OF THE PART, WHICH WOULD ESSENTIALLY BE REPLACING IT WITH ANOTHER DEFECTIVE PART. THIS MATTER IS SERIOUS TO THE CONSUMER, AND THE MANUFACTURE COULD EASILY REDUCE THE RISK OF HARM TO ITS CONSUMERS BY ALTERING THE DESIGN IN A MUCH MORE COST EFFECTIVE MANNER THAN ALLOWING ITS CONSUMERS TO BEAR THE COSTS OF ITS MANUFACTURING ERROR. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I ENTERED MY 2008 MERCEDES BENZ C300 AFTER WORK, AND IT WOULD NOT START. I WAS STRANDED FOR 2 AND 1/2 HOURS WAITING FOR THE COMPLIMENTARY TOW TRUCK MERCEDES BENZ WAS SENDING. I HAD IT TOWED TO THE MERCEDES BENZ DEALERSHIP AT 7PM WHERE IT SAT ALL WEEKEND UNTIL THEY CHECKED IT ON MONDAY 3/9/15. THEY CALLED ON 3/9/15 AND STATED IT WAS THE ELECTRICAL STEERING DEVICE AND WOULD COST $950. THIS IS A COMMON MALFUNCTION IN THE 2008 C300 THAT MERCEDES IS NOT TAKING OWNERSHIP OF. THERE ARE NUMEROUS INDIVIDUALS WHO HAVE FACED THIS PROBLEM, AND ARE CHARGED EXTREME AMOUNTS TO HAVE IT FIXED. (SEE MBWORLD) THIS IS NOT A DEFECT DUE TO WEAR AND TEAR, THIS IS A PROBLEM WITH MANUFACTURING, A DEFECT WHICH IS UNFAIR TO THE CONSUMER. THERE NEEDS TO BE A RECALL ON THE ELECTRONIC STEERING DEVICE AND ELECTRONIC IGNITION SYSTEM ON THIS MAKE AND MODEL OF CAR. CAMPAIGN NUMBER 2008020003 (NJ) TO: ALL MERCEDES BENZ CENTERS, MODEL 204, MODEL YEAR 2008, REPLACE ELECTRONIC IGNITION SWITCH WAS PUBLISHED IN MARCH 2008 NOTING "DAIMIER AG HAS DETERMINED THAT THE EIS MAY MALFUNCTION PREVENTING THE ELECTRIC STEERING LOCK AND THE CENTRAL LOCKING FROM FUNCTIONING. DEALERS WILL REPLACE THE EIS ON THE AFFECTED VEHICLES DURING THE NEXT WORKSHOP VISIT." CONSUMERS ARE LEFT SHOULDERING THE COST OF A PROBLEM MERCEDES BENZ IS AWARE OF, YET WILL NOT DO A RECALL. *TR

THE KEY LOCKS AND UNLOCKS THE DOORS THE LIGHTS COME ON AND THE DASH LIGHTS UP. YOU CAN INSERT AND TURN THE KEY BUT THE CAR WILL NOT START. THE STERING WHEEL IS LOCKED AND IT IS STUCK IN PARK. I TRIED POWER JUMPING AND IT DID NOTHING, I DIDN'T THINK THE BATTERY WAS THE PROBLEM BUT HAD IT CHECKED ANYWAYS. THE BATTERY CHECKED OUT FINE. I CHECK THE FUSES THAT ARE ASSOCIATED WITH THE STARTER AND ALL WAS FINE ALSO. ONLY THING LEFT WAS GET IT TOWED TO THE MERCEDES DEALERSHIP, FOUND OUT THAT THE STEERING WHEEL LOCK ISSUE IS A COMMON THING WITH MY CAR MODEL, EIS FAILURE SEEMS INCREASINGLY COMMON ON 2008 MODELS FOR SOME REASON.

TAKATA RECALL IT HAS BEEN TWO YEARS AND WE STILL HAVE NOT RECEIVED A REPAIR FOR THIS PROBLEM FROM MERCEDES BENZ. THIS CAR WAS ORIGINALLY PURCHASED AND USED IN FLORIDA FROM 2008 THROUGH 2015. VERY HOT AND HUMID CONDITIONS.

2008 MERCEDES BENZ 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR DEFECTIVE AIRBAG. *LD *JS

AIR BAG NOT WORKING03.

UPON COMMENCING MY EXIT FROM THE PARKING LOT ADJACENT TO MY CHURCH, I PRESSED THE ACCELERATOR AND THE VEHICLE BOLTED FORWARD AT FULL SPEED CRASHING THROUGH THE PARKING LOTS FENCE AND INTO A MAJOR AVENUE (WHERE, FORTUNATELY NO TRAFFIC WAS TRANSITING AT THE MOMENT). THE VEHICLE FAILED TO RESPOND TO MY INITIAL ATTEMPTS TO APPLY THE BRAKES AND IT WAS NOT UNTIL THE VEHICLE HAD TRAVERSED THE FOUR LANE AVENUE AND REACHED THE SIDEWALK ON THE OTHER SIDE OF THE AVENUE THAT I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL AND JUDICIOUSLY PARK SAME UNTIL A POLICE ACCIDENT REPORT COULD BE FILED ([XXX]) AND THE VEHICLE TOWED AWAY. VEHICLE IS NOW IN A REPAIR SHOP AND ESTIMATED COSTS ARE APPROXIMATELY $10,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A C350 SPORT, I WENT TO START THE CAR AND THE CAR DIDN'T START. THE LIGHTS CAME ON, NAVIGATION CAME UP, BUT IT WOULD NOT START. IT SEEMED AS IF THE CAR DID NOT RECOGNIZE THE KEY; AS THE DISPLAYED MESSAGE WAS "TAKE KEY FROM IGNITION". THE FOLLOWING DAY I PAID SOMEONE TO COME OUT AND LOOK AT THE CAR, AND IT STARTED RIGHT UP. BATTERY TESTED NORMAL AND I THOUGHT IT WAS A CLOSE CALL. THEN I LEFT TO RUN ERRANDS AND IT WOULDN'T START AND NEVER STARTED AGAIN. AFTER PAYING $160 FOR THE TOW TO THE DEALERSHIP; I WAS TOLD IF I DID NOT HAVE 2 KEYS THEN THEY CAN'T TEST IT. SO AFTER ORDERING A SECOND KEY AT $375; I FOUND OUT IT WASN'T THE KEY! IF THIS CAR HAS SO MUCH TECHNOLOGY IN IT, WHY CAN'T YOU TEST THE EIS WITH A DIAGNOSTIC COMPUTER, WITHOUT BLOWING MONEY ON A $375 DOLLAR KEY? AFTER THAT FAILURE I WAS TOLD IT WAS THE ELECTRONIC IGNITION SWITCH. I HAVE A 15 YEAR OLD TOYOTA CAMRY AND THE [XXX] THING HAS NEVER HAD 1 ISSUE. I BUY THIS CAR AND AT 89,000 MILES THE EIS GOES OUT. POORLY MADE AND HIGHLY DISAPPOINTED. THE TOTAL COST FOR THIS JOKE WAS $1,780 AND I DIDN'T EVEN GET THE OIL CHANGED! I THINK THEY DO THIS TO GET MORE MONEY, THEY SHOULD RECALL THE EIS AND ELS IN ALL MERCEDES THAT ARE HAVING SIMILAR ISSUES AND NOT MAKE THE CUSTOMER PAY. IT MAKES ME NOT WANT TO BE A CUSTOMER ANYMORE BECAUSE OF THIS AND THEIR LACK OF WANTING TO TAKE RESPONSIBILITY FOR THEIR FAILURE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I DROVE TO WORK ON THE 29TH, AND TO AND BACK AN APPOINTMENT, I WENT TO LEAVE WORK THAT EVENING AND MY CAR WOULD NOT START. THE WAS NO INDICATION THAT THERE WAS A PROBLEM. AND WE WERE IN THE MIDDLE OF AN ICE STORM, I CALLED MERCEDES ROAD SIDE ASSISTANCE AND I GUESS MY ASSISTANCE EXPIRED SO THEY TOLD ME IT WOULD BE $175 TO TOW MY CAR, SO I USED MY VERIZON ROADSIDE ASSISTANCE TO PICK UP AND TAKE TO A FRIENDS SHOP TO FIX BUT BECAUSE OF THE STORM I WAS NOT ABLE TO GET MY CAR PICKED UP FOR 25 HOURS AND SINCE IT WAS FRIDAY NIGHT BY THAT TIME MY CAR DIDN'T GET LOOKED AT BY MY FRIENDS REPAIR SHOP UNTIL MONDAY 4 DAYS LATER I FIND OUT THAT THE VEHICLE CANT BE FIXED BY ANYONE ELSE BUT MERCEDES, BECAUSE EVERYTHING IN THE CAR IS SEIZED UP AND NO ONE KNEW HOW TO GET IT UNSEIZED. SO MONDAY AT NOON I CALLED MERCEDES ROADSIDEAGAIN TO GET THE CAR TOWED AGAIN. BECAUSE OF THE WONDERFUL CUSTOMER SERVICE FROM THE ROADSIDE ASSISTANCE TEAM AT MERCEDES THEY ENDED UP SENDING 3 TOW TRUCKS OVER TO PICK MY CAR UP, THE FIRST ONE SHOWED UP AFTER MY FIRST SHOP CLOSED, THE SECOND TOW TRUCK WAS UNABLE TO PICK UP THE CAR BECAUSE THEY DIDN'T KNOW IT WOULDN'T GO INTO GEAR SO FINALLY ANOTHER 24 HOURS HAD PAST BEFORE THEY GOT MY CAR WHICH IS 1/4 OF A MILE AWAY FROM THE REPAIR SHOP WHERE IT WAS. MY CAR HAS BEEN BROKE FOR ALMOST A WHOLE WEEK KNOW AND STILL KNOW ONE KNOWS WHAT IS WRONG WITH THE CAR IN THE MEAN TIME THE DEALERSHIP HAS NO LOANER CAR FOR ME TO USE AND I SPENT 3 HOURS SITIING IN A DISABLED CAR IN AN ICE STORM WAITING FOR SOMEONE TO COME AND GET ME. IT REALLY SOUNDS LIKE THE SAME PROBLEM EVERYONE ELSE ON THIS SITE HAS EXPERIENCED WHO KNOWS HOW LONG IT WILL TAKE THEM TO KFIGURE IT OUT AT THIS PACE, I WILL UPDATE THIS IF I EVER FIND OUT. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,685.

JAN 2015 STARTED CARE AND IMMEDIATELY SRS AND SEATBELT LIGHT MESSAGE APPEARED ON DASH. LATE FALL 2015 RECEIVED RECALL LETTER, CALLED MB OF CATONSVILLE, RECEIVED/WENT TO APPOINTMENT FOR REPAIR. MISSED TIME FROM FROM WORK ONLY TO BE TOLD W/N THE HOUR PART WAS NOT AVAILABLE, I WOULD RECEIVE A CALL WHEN IT CAME IN. LATE MAY 16 I RECEIVED ANOTHER RECALL LETTER FROM MBUSA REFERRING ME BACK TO THE DEALER. WEDNESDAY 06/15/16 I CONTACTED MBUSA WHO EXPLAINED TO ME THAT THE PART FOR THE AIRBAG WAS NOT IN BUT THE SRA PART WAS AVAILABLE AT THE DEALER. I WAS DIRECTLY CONNECTED TO MB OF CATONSVILLE BY MBUSA AND WAS ASSURED PART WAS THERE/ I WAS GIVEN AN APPOINTMENT NEXT DAY THURSDAY AT 8:15 A.M. AT APPT., 2 HOURS LATER I RECEIVED A CALL FROM THE SVC MGR. PART WAS NOT AVAILABLE. IT MIGHT TAKE UNTIL MONDAY JUNE 20, 2016. IT IS NOW TUESDAY JUNE 21, 2016. I HAVE NOT HEARD ANYTHING FROM MB OF CATONSVILE ABOUT THE PART. NO ONE HAS REACHED OUT TO ME. I ASK FOR A LOANER BECAUSE I WAS TIRED OF DRIVING THE VEHICLE WITH ANXIETY SINCE 2015. IN ORDER FOR ME TO RECEIVE A LOANER I HAVE TO ALLOW THE DEALERSHIP TO HOLD $150.00 ON MY BANK ACCOUNT WHILE I HAVE POSSESSION OF THE LOANER. I CANNOT AFFORD THE COST AT THIS TIME. AND AGAIN I MESSED TIME FROM WORK TO HAVE CAR SERVICED. PLEASE ADVISE OF ANY OPTIONS I HAVE AT THIS TIME.

I DROVE CAR TO WORK IN THE A.M. WHEN I GOT READY TO LEAVE FOR THE DAY THE CAR WOULD NOT START. THE LIGHTS AND LOCKS AND RADIO WORKED, BUT THE ENGINE WOULDN'T TURN OVER. IT WAS TOWED TO THE DEALERSHIP AND HAS BEEN THERE FOR A FEW DAYS. JUST GOT A CALL THAT THEY THINK IT IS BOTH THE EIS AND ESL, BUT THEY NEED MY SECOND KEY TO BE SURE. AFTER READING MULTIPLE FORUMS WITH THIS PROBLEM, AND CALLING ANOTHER DEALERSHIP, IT SEEMS THE REAL ISSUE MY ONLY BE THE ESL. I SAY ONLY BECAUSE IT CUTS MY COST IN HALF, BUT IT REALLY SUCKS THAT THIS IS OBVIOUSLY A VERY COMMON PROBLEM AND MERCEDES HAS YET TO DO ANYTHING ABOUT IT. *TR

TL*THE CONTACT OWNS A 2008 MERCEDES C CLASS. THE CONTACT STATED THAT WHILE STOPPED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM SEIZED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING AT 45 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,800.

CAR WONT START. COMPUTER RECOGNIZES KEY IN IGNITION BUT DOESN'T TURN ON ANY INSTRUMENTS OR START THE CAR. TRIED A SPARE KEY - SAME ISSUE. REMOTES UNLOCK AND LOCK FINE BUT IGNITION WONT TURN ON. *TR

PLEASE DISASSOCIATE THIS VEHICLE WITH ME. I HAVE BEEN GETTING RECALL NOTICES FOR THE LAST 5 YEARS! IT WAS TOTALED IN AN ACCIDENT IN 2015 AND THE INSURANCE CLAIM WAS PAID AND THE INSURANCE COMPANY TOOK OWNERSHIP/SENT TO ACTION- DECLARED A TOTAL LOSS

ON JANUARY 2,2015 WENT FROM HOME TO A RETAIL STORE WITH NO ISSUES. AFTER A FEW MINUTES AT HE STORE WENT BACK TO THE CAR, OPEN DE DOOR, LIGHTS ON, CONTROL PANEL ON, CAR WILL NOT START. PUT KEY ON IGNITION SWITCH, DEAD, WILL NOT MAKE ANY SOUND. USED DIFFERENT SET OF KEYS, NOTHING, CAR DEAD. CALL THE DEALER FOR ADVICE, WAS TOLD TO REPLACE THE BATTERY OR JUMP START THE BATTERY. CALLED MY TOW, DID JUMP START AND NOTHING, CALL DEALER WAS ADVISE TO REPLACE THE BATTERY. GOT NEW BATTERY $200 AND THE CAR STILL NEED IT TO BE TOWED HOME. CAR DOES NOT START, PER A MECHANIC POSSIBLE ESL/EIS . CALLED DEALER ASKING ABOUT RECALL DUE TO MULTIPLE COMPLAINS ON SAME ISSUE AND THEY SAID NO RECALLS HAS BEEN ISSUE GAVE AN ESTIMATE OF $1200 TO REPAIR. PLEASE HELP, THIS IS A MERCEDES-BENZ 2008 71 000 MILES, SHOULD NOT BE HAVING THIS ISSUE, SAME AS OTHERS MERCEDES-BENZ OWNER AM REALLY DISAPPOINTED ABOUT THE CUST SERVICE AND REPAIRS OF THIS EXPENSIVE CAR. *TR

TAKATA RECALL I HAVE HAD THESE RECALLS FOR A FEW YEARS AND NO DEALERS ON THE WEST COAST CAN REMEDY THE RECALL.

MY CAR WOULD NOT START, BUT THE KEY TURNED OVER. I HAD IT TOWED AND WAS TOLD IT WAS THE ELECTRONIC STEERING LOCK, AND MERCEDES BENZ DEALERSHIP WAS THE ONLY ONE THAT CAN REPAIR IT. I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR THIS PART. I HAD THE CAR TOWED TO THE DEALERSHIP. I DID RESEARCH AND SAW THAT HUNDREDS OF CARS OF THE SAME MODEL HAD A PROBLEM WITH THIS PART. I INFORMED THE DEALER THAT I WAS AMAZED THAT THERE IS NOT A RECALL BECAUSE IT IS EVIDENT THAT THERE IS A DEFECT WITH THIS PRODUCT AND MERCEDES NEEDS TO ADDRESS IT, AND I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THE REPAIR. MY SERVICE ADVISOR ADMITTED THAT THERE WAS A PROBLEM WITH THIS PART BUT NO RECALL HAS BEEN ISSUED. THE GENERAL MANAGER FORWARDED MY CONCERNS TO MERCEDES. THEY CALLED ME BACK AND SAID THERE WAS NOTHING THEY COULD DO. IT IS BETWEEN THE DEALER AND ME, SO AS OF NOW, I AM PROBABLY GONNA END UP PAYING NEARLY A $1000 FOR A PART THAT IS CLEARLY DEFECTIVE. THERE NEEDS TO BE A RECALL ON THIS. IT IS UNACCEPTABLE THAT THERE IS NOT ONE! *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING LOCK SYSTEM AND THE ELECTRONIC IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

UNABLE TO START VEHICLE. KEY TURNS BUT NO CRANK. SERVICE TECH WAS ABLE TO RELEASE / UNLOCK THE STEERING WHEEL BY VIOLENTLY SHAKING THE STEERING WHEEL FROM LEFT TO RIGHT AS IF HE WAS TRYING TO BREAK IT. SOMETHING DID RELEASE AND HE WAS THEN ABLE TO START THE VEHICLE. BROUGHT THE CAR DIRECTLY TO DEALERSHIP AND I WAS QUOTED $1018 FOR THE STEERING WHEEL LOCK. LOOKS LIKE THIS IS A WELL DOCUMENTED ISSUE AND IT'S AN ONGOING ISSUE W/ MERCEDES. *TR

ELECTRONIC IGNITION SWITCH AND STEERING LOCK RENDERED US COMPLETELY STRANDED IN OUR CAR. COULD NOT EVEN PUT IT IN NEUTRAL WITHOUT USING THE MANUAL OVERRIDE. AFTER RESEARCHING IN THE INTERNET IT SEEMS THIS IS SOMEWHAT COMMON IN THIS VEHICLE, AND UNFORTUNATELY IS COSTING ME $1350!! ONLY THE DEALERSHIP CAN DO THIS. I HAD MY CAR TOWED TO MY LOCAL MECHANIC ONLY TO HAVE IT TOWED AGAIN TO MERCEDES DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

THESE PARTS POSE A RISK VEHICLE SAFETY AND MAY EXIST ON OTHER VEHICLES OF THIS DESIGN AND MANUFACTURE. PLEASE REVIEW AIR BAGS, STEERING LOCK. ELECTRICAL MAIN SYSTEM. AND TIRES USED ON THIS CAR.....UPDATED 03/15/16 *BF UPDATED 03/17/16.*JB

AFTER I TOOK MY 2008 MERCEDES C350 TO THE DEALERSHIP TO HAVE THEM DO THE REPAIRS FOR THE RECALL ON THE TAIL LIGHTS/BULBS. I KEEP GETTING THE "CHECK RIGHT REAR TURN SIGNAL". THE BLINKER WILL WORK FINE, THEN AFTER 10 MINUTES OF DRIVING IT BLINKS VERY FAST AND THE WARNING LIGHT COMES ON. THIS ISSUE IS GETTING WORSE. THIS IS AN EXTREME SAFETY HAZARD AND MUST BE FIXED IMMEDIATELY. PLEASE ADVICE! EVERYTHING APPEARED TO BE WORKING FINE UNTIL I GOT MY VEHICLE BACK FROM THE SERVICE DEPT. THEY CHANGED THE BULBS. *TR

TAKATA RECALL. MY CAR WAS RECALLED 3+ YEARS AGO AND DESPITE MY CONSTANT FOLLOW UP THE PARTS ARE NEVER AVAILABLE. I'VE COMPLAINED DIRECT TO MBUSA. THEY HAVE NO INTEREST AND TREAT THESE CALLS AS AN ANNOYANCE. I CAN'T SELL MY CAR AND I TRY TO AVOID DRIVING IT. THERE HASN'T BEEN AN ACTUAL INCIDENT BUT I DON'T KNOW WHAT ELSE TO DO. THE DATE BELOW IS THE DATE I BELIEVE I WAS FIRST INFORMED.

11/28 : I DRIVE MY 08C350 TO 7/11 STORE CLOSE TO MY HOUSE TO PICK UP SOME FOR THE TRIP THE NEXT DAY. THE CAR WOULD NOT START (RADIO, POWER WINDOW...ARE WORKING). I CALL FLETCHER JONES MERCEDES BENZ, THEY ADVISE ME TO USE THE SPARE KEY, I WALK HOME TO GET THE SPARE KEY, SAME THING. THE CAR WAS TOWED TO FETCHER JONES FOR REPAIR, THE REPAIR COST ME $1064.78. ONE MONTH EARLIER, IT COST ME ALMOST $1800,00 TO FIX THE CAMSHAFT SENSORS AND THE INTAKE MANIFOLD SENSOR. ALL OF THESES 3 PROBLEMS ARE WELL KNOWN FOR THE C CLASS W204 (FROM 2008 TO 2011), BUT MERCEDES BENZ NEVER ACCEPT THE BAD DESIGN OR FAULT. WHETHER NHTSA CAN DO SOMETHING TO FORCE THE COMPANY ACCEPT THE FAULTY DESIGN TO HELP OUT THE CAR'S OWNER ?. THANKS. *TR

CAR WON'T START. KEY WILL TURN BUT NOTHING HAPPENS. TRIED JUMP STARTING THE CAR BUT DID NOT WORK. BROUGHT TO THE DEALERSHIP AND WAS TOLD THAT THE STEERING LOCK IS THE PROBLEM AND NEEDS TO BE REPLACED. *TR

MY CAR WAS PARKED IN MY GARAGE WHEN I TURNED THE KEY IN THE IGNITION AND TRIED TO START THE CAR. THERE WAS NOTHING. I TRIED SEVERAL TIMES, TURNING THE KEY BACK AND FORTH, TAKING IT OUT, TURNING IT. STILL NOTHING. I CALLED AAA. THEY TESTED THE BATTERY. IT WAS FUNCTIONING. THE AAA TECHNICIAN NOTED THAT THE DOOR LOCKS AND AUDIO LOCKING SIGNALS WERE WORKING. I CALLED, BILL, MY SERVICE TECH AT THE MBZ DEALERSHIP AND LEFT A MESSAGE FOR HIM TO PHONE ME. IN THE MEANTIME, I CALLED A LOCAL MECHANIC THAT HAD REPAIRED OTHER FAMILY VEHICLES. HE SAID HE WOULD TAKE A LOOK AT IT. SO I HAD IT TOWED TO HIS SHOP. BILL CALLED ME BACK LATE AFTERNOON AND ASKED ME TO TRY THE SPARE KEY TO SEE IF IT WOULD START. I HAD MY NEIGHBOR DRIVE ME TO THE SHOP WHERE MY CAR WAS AND TRIED THE SPARE KEY. STILL NOTHING. I SPOKE WITH THE FAMILY MECHANIC. HE WAS NOT ABLE TO START THE VEHICLE, NOR HAD HE SERVICED IT. HE BELIEVED THAT IT WAS A PROBLEM WITH THE EIS AND SAID THE DEALER NEEDED TO DO THE REPAIR. I CALLED BILL BACK. LET HIM KNOW THE SPARE DID NOT WORK AND ARRANGED TO HAVE MY CAR TOWED TO THE DEALERSHIP THE NEXT DAY. LATER THE NEXT DAY, BILL CALLED ME AND STATED THAT THE ISSUE WAS WITH THE ELECTRONIC IGNITION SYSTEM. I NEEDED TO REPLACE THE STEERING LOCK. HE COULD ORDER THE PART. THE COST WOULD BE $1,100. I ASKED WHAT WOULD CAUSE THE PART TO FAIL. HE SAID THAT ELECTRONIC SYSTEMS, LIKE HIS TV, JUST FAIL OVER TIME. I AUTHORIZED THE REPAIR. I HAVE ALWAYS TAKEN MY CAR INTO THIS DEALERSHIP FOR ITS REGULARLY SCHEDULED MAINTENANCE AND WAS SURPRISED THAT IT WOULD NEED SUCH A CRITICAL AND COSTLY REPAIR. I CHECKED ONLINE AND NOTED THAT THIS IS A COMMON PROBLEM WITH THE 2008 MBZ C300. I AM SURPRISED THAT THE MANUFACTURER HAS NOT NOTIFIED VEHICLES OWNERS AND TAKEN RESPONSIBILITY FOR THIS APPARENT DEFECT. *TR

I WAS DRIVING LISTENING TO MY MUSIC AND ALL OF A SUDDEN SMOKE STARTED COMING FROM MY MONITOR I THEN QUICKLY TURNED MY MUSIC OFF AND PULLED OVER AND TURNED THE CAR OFF. I NOW HAVE A BLACK SCREEN AND MERCEDES SAID THE WHOLE UNIT WILL COST 2,000 DOLLARS I SAID YOU ARE CRAZY THIS SHOULD BE COVERED BY MERCEDES. *TR

CAR YEAR: 2008 MODEL: C300 4MATIC SPORT MILEAGE AT TIME OF FAILURE: 30,893 WARRANTY: EXPIRE ON DUE TO AGE OF CAR, NOT MILEAGE ESTIMATE CAUSE: MANUFACTURING DEFECT PART EFFECTED: EIS (ELECTRONIC IGNITION SWITCH), ESL (ELECTRONIC STEERING LOCK), ECU ESTIMATED EFFECTED VINS BASED ON EXTENSIVE ONLINE RESEARCH AND CUSTOMER COMPLAINTS: THOUSANDS ESTIMATE COST OF INDIVIDUAL REPAIRS PER INCIDENT DUE TO DEFECT: $1,200. TO $1,990. ESTIMATE PROFIT FOR DEALERSHIPS: $100MM+ RESEARCH KEYWORDS: MERCEDES BENZ, EIS, ESL, C300 SOURCE OF 99% OF COMPLAINTS: WWW.MBWORLD.COM & INDEPENDENTLY OWNED AND OPERATED MB DEALERSHIP. "SERVICE CAMPAIGN BULLETIN" CAMPAIGN NO. 2008020003, MARCH 2008 RECALL: NOT ISSUED THIS IS REGARDS TO A CONSISTENT AND REPEATED KNOW MANUFACTURER DEFECT IN SEVERAL YEARS MERCEDES BENZ MODELS, THAT THE COMPANY, MERCEDES BENZ (MB) IS AWARE OF AND HAS ISSUED A "SERVICE CAMPAIGN BULLETIN" CAMPAIGN NO. 2008020003, MARCH 2008. UNFORTUNATELY MB CLAIMS THAT THIS ISSUE ONLY AFFECTS "APPROXIMATELY 10 VEHICLES". A 08 MERCEDES C300 THAT I BOUGHT ON 6/12/2013 WITH 9,025 MILES WHEN I BOUGHT IT AND NOW HAS ABOUT 30,896 MILES TODAY 11/20/2014. ON 11/19/2014 MY CAR STOPPED WORKING. \ AFTER RESEARCHING ONLINE I NOTICED HUNDREDS UPON THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE 08 C300 KNOWING AS THE EIS,ESL, OR THE IGNITION FAILURE AND REPAIRS UP TO $2000 IN SOME CASES. I WILL NEED TO HAVE MY CAR TOWED TO A MB DEALERSHIP TO HAVE THIS FIX. THANK YOU FOR YOUR ASSISTANCE, YOUR TIME AND CONSIDERATION. *TR

C300 2008 WITH 217,000 MILES. WENT TO START CAR AND IT WOULD NOT TURN OVER. POWER EVERYWHERE BUT THE ENGINE. TOWED TO DEALERSHIP FOR DIAGNOSIS. STEERING LOCKED AND HAD TO BE REPLACED. SAME COMPLAINT AS HUNDREDS OF OTHERS ON THIS SITE AND MANY MORE READ ONLINE AT VARIOUS SITES. SHOULD BE A RECALL FROM MERCEDES. OVER $1,500 IN REPAIR COSTS. ALSO PROBLEMS WITH FRONT LIGHTS SAME AS REAR LIGHTS THAT ARE ON RECALL. MERCEDES WOULD NOT REPAIR THE FRONT LIGHTS AND WANTED TO CHARGE OVER $700 TO FIX ONE LIGHT. WITH 217K MILES AND BARELY ANY OTHER REPAIRS I SUPPOSE I SHOULD BE HAPPY BUT THIS SEEMS TO BE A RECURRING COMPLAINT FROM SO MANY IT IS OBVIOUSLY AN ISSUE. *TR

MALFUNCTIONING ELECTRONIC STEERING LOCK CONTROL UNIT WHICH SEEMS TO BE A COMMON DEFECT FOR MB W204

HELLO I AM A OWNER OF A 08 MERCEDES C300 THAT I BOUGHT ON 5/26/2014 WITH ABOUT 77700 MILES WHEN I BOUGHT IT AND NOW HAS ABOUT 80600 MILES TODAY 11/12/2014. ON 11/8/2014 I WAS RUNNING MY USUAL WEEKEND ERRANDS ( BUYING GROCERIES, PAYING BILLS, ETC.) WHEN I STOPPED TO BUYING SOME THINGS FROM A CORNER STORE AND WHEN I GOT BACK INTO MY VEHICLE THE CAR WOULD NOT START WHEN I PUT MY KEY IN. I NOTICE THERE WAS NOT "CLICKING NOISE" FROM WHEN I PUT MY KEY IN THE IGNITION AND I COULD NOT LOWER MY WINDOWS BUT I STILL HAD POWER NOW KNOWING THAT IT WAS NOT A POWER THING I KNOW IT HAD SOMETHING TO DO WITH THE IGNITION. AFTER RESEARCHING ONLINE I NOTICED HUNDREDS UPON THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THE 08 C300 KNOWING AS THE EIS,ESL, OR THE IGNITION FAILURE AND REPAIRS UP TO $2000 IN SOME CASES. I GOT MY CAR TOWED TO A MB DEALERSHIP HERE WHERE I LIVE AND THEY ARE NOT LISTENING TO WHAT IAM TELLING. I ALREADY TOLD THEM WHAT IT WRONG AND THEY FORCED ME BASICALLY TO DO THE DIAGNOSTIC ($130) AND TO GET A KEY REPLACEMENT ($300) SO NOW I AM IN THE WHOLE BY A TOTAL OF $2000. I TOLD THEN THAT THESE ISSUES ARE HAPPENING WITH OTHER CUSTOMERS AND THIS IS A COMMON ISSUE AND THEY DON'T CARE AT ALL. HOW IS THERE NOT A RECALL FOR THIS? SOMETHING HAS TO BE DONE ABOUT THIS CUSTOMERS CANT BE TREATED LIKE THIS ESPECIALLY IF YOU BOUGHT A CAR IN GREAT CONDITION LESS THAN 6 MONTHS AGO. MERCEDES NEEDS TO OWN UP TO THE MISTAKE AND DO WHAT IS RIGHT FOR THOUSANDS OF PEOPLE FOR THIS ISSUE HOPEFULLY THERE IS A RECALL FOR THIS SOON BECAUSE RIGHT NOW I HAVE TO TAKE A BUS TO WORK EVERYDAY INSTEAD OF HAVING A VEHICLE AND O YA THEY DIDN'T WANNA GIVE ME A COMPLEMENTARY VEHICLE FOR THE MEANTIME. *TR

PARKED IN THE GARAGE AT NIGHT IN THE MORNING IT WOULD NOT START, STEERING LOCKED, TRANSMISSION LOCKED AND THE WORSE THE TIRES WERE HALF TURNED, AFTER 3 HOURS WE WERE ABLE TO GET IT OUT AND TOW IT TO MBZ DEALER, AFTER 2 DAYS DIAGNOSED AS IGNITION FAILURE AND STEERING LOCKED, IT TOOK 5 DAYS TO GET REPAIRED AT A $1000.00, FROM DAY ONE THIS CAR ONLY SERVICED BY MBZ DEALER AND I SEE SO MANY SAME COMPLAINTS BY OWNERS AND CANNOT BELIEVE MBZ WONT DO ANYTHING ABOUT THIS ISSUE, NOW I'M KIND OF SCARRED IF IT HAPPENED AGAIN WHILE I'M DRIVING. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING SEIZED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,005.

I DROVE TO THE STORE AND WHEN I GOT IN MY CAR TO LEAVE THE IGNITION WOULD NOT START WHEN I PUT THE KEY IN AND TRIED TO TURN IT ON. THE STEERING WHEEL WAS LOCKED AND I COULD NOT CHANGE THE GEARS OF THE CAR TO NEUTRAL OR ANY OTHER GEAR. I HAD MY CAR TOWED TO THE NEAREST MERCEDES BENZ DEALERSHIP AND THEY PERFORMED A FULL INSPECTION AND FOUND THAT THE STEERING IS LOCKED. *TR

I WENT TO START UP MY CAR, BUT WHEN I INSERTED THE KEY AND TURNED IT, THE CAR DID NOT START. TYPICALLY WHEN I INSERT THE KEY, THERE IS A FAST AND STRONG SOUND THAT MAKES IT SEEM LIKE THE CAR IS LOCKING IN THE KEY. THIS TIME, THE SOUND WAS INCREDIBLY SLOW AND WEAK, A SOUND THAT CAUSED ME TO IMMEDIATELY KNOW IT WAS BROKEN. POWER WAS RUNNING THROUGH THE CAR JUST FINE THOUGH, BUT I WAS STILL STRANDED. I HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THE ELECTRONIC IGNITION SWITCH (EIS) AND ELECTRONIC STEERING LOCK (ESL) HAD TO BE REPLACED. *TR

ELECTRONIC STEERING LOCK MALFUNCTIONED. I'M NOW OUT $1100.00 BECAUSE OF A PROBLEM SO COMMON, A GUY WHO HADN'T EVEN SEEN MY CAR WAS ABLE TO GUESS THE MAKE, MODEL, AND YEAR OF MY CAR JUST BY TELLING HIM THE ISSUE. HOW HAS A RECALL NOT BEEN MADE ON THIS PROBLEM? CAR WORKED FINE JUST TWO HOURS BEFORE IT WOULDN'T START... UNBELIEVABLE. *TR

THIS VEHICLE HAS HAD A TREND AMONG MANY PEOPLE WITH THEIR STEERING RANDOMLY DEFAULTING. TO GET IT FIXED THEY QUOTED ME 1300 DOLLARS. MANY PEOPLE SEEM TO HAVE THIS PROBLEM RIGHT AFTER THEIR WARRANTY EXPIRES. THE PERSON WHO CONTACTED ME SAID "THERE WAS A FAULTY STEERING PROBLEM". PLEASE CORRECT ME IF I AM WRONG ,BUT TO ME FAULTY MEANS WORKING BADLY OR UNRELIABLY BECAUSE OF IMPERFECTIONS. I FEEL THAT THIS IS A RIDICULOUS THING TO PAY FOR ESPECIALLY KNOWING THAT THIS CAR IS ONLY 6 YEARS OLD AND I BOUGHT THE CAR 6 MONTHS AGO.I HAVE NEVER EXPERIENCED SOMETHING SO VILE AND CROOKED FROM A COMPANY LIKE THIS IN MY LIFE. THE CAR SEEMED TO BE WORKING PERFECTLY FINE MINUTES BEFORE IT DECIDED TO GIVE OUT, 3 MINUTES TO BE EXACT. IF I WERE TO HAVE BEEN DRIVING AND THE STEERING WHEEL WHERE TO HAVE LOCKED UP ON ME ON AN INTERSTATE LIKE THAT IT COULD HAVE BEEN FATAL. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BECAUSE IT IS GETTING OUT OF CONTROL FOR A COMPANY TO BE ABLE TO SCAM CUSTOMERS LIKE THIS. *TR

WALK HOME SCENARIO DUE TO VEHICLE NOT STARTING. PARKED THE CAR AT WORK IN THE MORNING AND IN THE EVENING GOING BACK HOME THE CAR WOULD NOT START. THE IGNITION KEY TURNS BUT THERE WAS NO CRANKING. HAS AN 8 MONTH OLD BATTERY. ALL ELECTRICALS -LIKE HEAD LAMP ETC WORK. CHECKED ALL THE FUSES AND THEY WERE OK. GOOGLED ON THE INTERNET AND FOUND THAT EIS (ELECTRONIC IGNITION SWITCH) PROBLEM IS A VERY COMMON ONE ON THE C300'S. COULD BE A POTENTIAL SAFETY ISSUE IF THE IGNITION SWITCH DOESNT WORK WHILE THE VEHICLE IS RUNNING AND VEHICLE STALLS. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 80 MPH, THE ENGINE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE FAILURE RECURRED TWICE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

I HAVE A 2008 C350 WITH 81,300 MILES. I DROVE THE CAR HOME FROM SCHOOL THURSDAY PARKED IT IN MY PARKING GARAGE WENT OUT THIS MORNING AND IT WOULDN'T START. THE KEY LOCKS AND UNLOCKS THE DOORS THE LIGHTS COME ON AND THE DASH LIGHTS UP. YOU CAN INSERT AND TURN THE KEY BUT THE CAR WILL NOT START. THE STEERING WHEEL IS LOCKED AND THE DRIVE IS LOCKED IN PARK. I TRIED JUMPING AND IT DID NOTHING I DIDN'T THINK THE BATTERY WAS BAD BUT WENT AND HAD IT CHECKED ANYWAYS. THE BATTERY BEING CHANGED. I CHECK THE FUSES THAT ARE ASSOCIATED WITH THE STARTER AND THEY SEEM TO BE OK. I'M NOT SURE WHAT TO DO NEXT AND NOT EXCITED ABOUT HAVING IT TOWED TO THE DEALERSHIP. ANY INFORMATION WOULD BE HELPFUL. *TR

PARKED CAR IN THE GARAGE FROM THE DAY BEFORE. WAS LEAVING FOR WORK THE NEXT MORNING AND IT WOULD NOT START. I CALLED FOR A TOW TRUCK. WHEN THE DRIVER ARRIVED, HE TESTED THE BATTERY AND SAID THAT ITS NOT THE PROBLEM. SO I DROVE MY OTHER CAR TO WORK. A CO WORKER HAS THE SAME MODEL CAR STATED THAT SHE HAD THE SAME PROBLEM. HER CAR WAS TOWED TO DEALERSHIP AND SHE WAS TOLD IT WAS AN IGNITION ISSUE. WHAT A COINCIDENCE!! AFTER WORK I WENT HOME TO SEE IF THE CAR WOULD NOT START. THE FIRST ATTEMPT...NOTHING...THE SECOND ATTEMPT IT STARTED RIGHT AWAY. SOMEONE HAS TO LOOK INTO THIS. TWO SAME MODEL CARS WITH THE SAME ISSUES. HAD IT BEEN A DIRE SITUATION WHERE I NEED TO FLEE FROM INJURY, THE CAR COULD POSSIBLE NOT START. NHTSA COULD YOU PLEASE CHECK INTO THIS MORE THOROUGHLY. *TR

MY WIFE PARKED THE CAR TO GET GAS IN A NOT SO GOOD NEIGHBORHOOD, DUE TO BEING A SCHOOL TEACHER IN THAT AREA, KEY WOULD UNLOCK AND LOCK DOOR, AND WOULD LET YOU TURN KEY, BUT WILL NOT UNLOCK STEERING WHEEL, AND WILL NOT START CAR, NEITHER DID THE LIGHTS ON THE DASH LIGHT UP (CHECK ENGINE, ABS, TPMS, ABS, ETC), CALLED ROADSIDE, TOWED TO DEALER, DIAGNOSED AND CAME UP WITH BAD STEERING LOCK(ESL), WAS QUOTED $1200 FOR THE REPAIR, TOLD THEM TO GO AHEAD SINCE WE NEED THE CAR, CAR IS STILL THERE TODAY, DID GOOGLE SEARCH ON THIS ISSUE AND FOUND HUNDREDS OF CUSTOMERS WITH THIS SAME COMPLAINT. NOW, I THOUGHT I BOUGHT A DEPENDABLE CAR BEING THAT ITS A MERCEDES, GONNA GET RID OF IT NOW AND NOT BUY THIS BRAND AGAIN, THERE IS EVEN A CAMPAIGN SERVICE BULLETIN ON THIS ISSUE, I DO HAVE A CASE, WHICH THEY WILL CONTACT ME TOMORROW ABOUT THIS, MERCEDES SHOULD COVER THIS COST BEING THAT IT IS A SAFETY ISSUE, WHAT IF MY WIFE WAS ROBBED,OR EVEN RAPPED BECAUSE OF WHERE THIS HAPPENED, OR WHAT IF THE COMPONENT DECIDED TO LOCK UP AT HIGHWAY SPEEDS, THEN WILL THEY RECALL THIS? *TR

I PARKED & LOCKED MY CAR WALKED AWAY FROM IT FOR 10 MINS, WHEN I CAM BACK I WAS ABLE TO UNLOCK THE CAR THE SIDE MIRROR FOLDED OUT. WHEN I PLACED THE KEY IN THE IGNITION THE KEY TURNED BUT THE ENGINE DID NOT START NOR COULD I TAKE THE GEAR OUT OF PARK. THE DASH HAD A MESSAGE STATING REMOVE KEY FROM IGNITION. THINKING THAT THE BATTERY WAS DEAD I HAD THE BATTERY REPLACE. I TOOK IT TO A MECHANIC AND WAS TOLD THAT THE PROBLEM WAS WITH THE IGNITION SWITCH & STEERING LOCK ASSEMBLY. TR