NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Mercedes-Benz C-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Raw gas smell after filling up with gas .
THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED HE HAD AN UNKNOWN RECALL ON THE FRONT DRIVER AND PASSENGER SIDE AIRBAGS COMPLETED. THE CONTACT STATED 6 MONTHS LATER, HE WAS INVOLVED IN AN ACCIDENT AND WAS REAR-ENDED BY A MOTORCYCLE. THE CONTACT STATED THE VEHICLE IN FRONT OF HIM STOPPED ABRUPTLY CAUSING HIM TO REAR END INTO THE VEHICLE. NO AIR BAGS DEPLOYED. THE CONTACT STATED HE HIT HIS HEAD WITH THE STEERING WHEEL WHICH CAUSED A CONCUSSION AND HIS LEFT EYE DOES NOT OPEN FULLING. THE CONTACT WAS SEEN BY AN AMBULANCE AND SEEK MEDICAL ATTENTION FROM HIS PRIMARY DOCTOR AND WAS REFERRED TO A NEUROLOGIST. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,000.
Airbags did not deploy after rear-ending another car. Airbags had been recalled and repaired at the Mercedes dealership. There weren't any lights on the dashboard at the time.
STRONG GASOLINE SMELL WHEN I FILL MY TANK UP AND PARK MY CAR INSIDE MY GARAGE. SO STRONG THAT I WORRY ABOUT EXPLOSION DUE TO MY WATER HEATER WITH PILOT LIGHT IN THE GARAGE. I FREQUENTLY OPEN THE GARAGE DOOR TO LET THE ACCUMULATED GAS ODOR DISSIPATE OR HAVE TO MOVE THE CAR OUTSIDE. STRONG GASOLINE SMELL GOES AWAY ONCE THE FUEL LEVEL GOES DOWN ABOUT 1/8 TO 1/4. THIS HAS BEEN GOING ON SINCE 12/20/2020.
STRONG SMELL OF FUEL AFTER FILLING UP GAS TANK 3/4 OR MORE FOR THE PAST 12MONTHS
AUG 12, 2020 TOOK C300 TO FLETCHER JONES MOTORCARS OF FREMONT. I PAID FOR THEM TO DO AN OIL & FILTER CHANGE AFTER THEY DID PERFORM RECALL 2018120017 ~ 18P9193104 CAUSE: RECALL 2019120027. PAID $204.65 THAT DAY. 01/21/21- AFTER DRIVING, W MY SIGNIFICANT OTHER, AT CITY SPEED LIMIT TO FEDEX WHICH IS 1 MILE FROM MY HOUSE ON SAME STREET, AND BACK, MY SIG OTHER COULDN'T PUT BACK THE SEAT AND THE AIRBAG LIGHTS WERE ON. I HAD TO DRIVE TO WORK NEXT DAY, UNSAFE...PRESSED UP AGAINST STEERING WHEEL BECAUSE I'M 6 FEET. SOMEHOW THAT WENT AWAY. 03/09/21- I TOOK IN THE CAR, BY TOW TRUCK, BACK SAME PLACE FLETCHER JONES AND HAD A BEE SERVICE PER MANUFACTURERS SPECIFICATIONS SERVICE DEALT ON MY CAR THEY PERFORMED BE SERVICE WITH BRAKE FLUID FLUSH NUMEROUS OTHER STUFF I'M ALSO REPORTED TO THEM A MISFIRING BECAUSE I DID HOOK UP AN OBD2 BUT DURING THEIR ROAD TEST THEY JUST NOTED A STRONG VIBRATION FROM THE DRIVELINE THEY RAN A QUICK TEST FOUND NO FAULT BUT NOTED COLLAPSED BACKSLASH WORN MOTOR AND TRANSMISSION MOUNTS AND RECOMMEND REPLACEMENT THEY ALSO NOTED VOLTAGE RELATED FAULTS HOWEVER THE ALTERNATOR AND BATTERY WOULD PASS THEIR TESTS AND THEY RELEASED MY CAR TO ME AFTER CHARGING ME $576.97. TODAY, 03/19/21- HAD TO TOW MY CAR AGAIN FROM APPROXIMATELY THREE BLOCKS AWAY BECAUSE IT JUST TURNED OFF ON ME WITH A MESSAGE BRAKE SRS EDT, AND SOMETHING ABOUT IT FAILING. NOW...IM STUCK BECAUSE MERCEDES SCREWED ME!
SECURITY SYSTEM DISABLES IGNITION DUE TO A FAILURE OF THE ESL (STEERING LOCK). NOTHING IS WRONG WITH THE CAR IT JUST WON'T START.
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT YET BEEN PROVIDED A COPY. THE CONTACT SUSTAINED A CONCUSSION, RETRO ORBITAL HEMATOMA, FACIAL TRAUMA, MULTIPLE FACIAL CONTUSIONS, AND NECK STRAIN. THE CONTACT RECEIVED MEDICAL ASSISTANCE AT THE SCENE OF THE CRASH, AND WAS THEN TRANSPORTED BY AMBULANCE TO THE HOSPITAL TO RECEIVE ADDITIONAL MEDICAL ASSISTANCE. THE CONTACT STATED THAT THE PEDESTRIAN WAS INJURED HOWEVER, SHE WAS UNSURE OF HIS INJURY OR INJURIES. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND WAS DEEMED A TOTAL LOSS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VEHICLE WAS DESTROYED. ## VIN PASSED ## MERCEDES-BENZ 2010 ##
I WAS TRAVELING TO NORTH CAROLINA AND PULLED OVER TO CHANGE MY TIRE, MY CAR WOULD NOT START.LEAVING ME STRANDED ON THE INTERSTATE. AGAIN I ARRIVED ON NORTH CAROLINA AND THE WILL NOT START AFTER STAYING AT A FRIEND'S FOR THE NIGHT. I CANNOT GET BACK TO CONNECTICUT. I RESEARCHED AND SEEN THAT THIS IS AN ONGOING ISSUE THAT IS NOT BEING RECTIFIED.
REAR DRIVER SIDE LIGHTS NOT FUNCTIONING. FOUND BROWN WIRE MEETING TO CIRCUIT BOARD WITH HEAT DAMAGE TO WIRE AND CIRCUITBOARD AT CONNECTION. CONTACT THE DEALER. DEALERS STATED RECALL WAS DONE ON OUR VEHICLE. HOWEVER THIS APPEARS TO HAVE HAPPENED AGAIN. DON'T KNOW IF THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION. NOTICED WARNING LIGHTS INDICATING BAD CONNECTION TO BRAKE LIGHTS AND TURN SIGNALS DRIVER SIDE REAR.
THE PASSENGER HEAD REST MALFUNCTIONED WHILE VEHICLE WAS OFF NO KEY IN THE IGNITION AND IN A SAFE LOCATION.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE STALLED AT START-UP AND WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY FAILURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP.
THE STEERING WHEEL LOCK IS STUCK AND NOW MY CAR WILL NOT START. THIS IS A KNOWN ISSUE WITH MERCEDES CARS OF ALL MAKES & MODELS. I PUT MY KEY IN AND TRIED TO START IT AND IT FAILED TO START. I THOUGHT IT WAS THE BATTERY AND HAD IT TESTED AND REPLACED. THAT IS NOT THE ISSUE. THE CAR STILL WILL NOT START AND COME TO FIND OUT IT IS THE STEERING LOCK MOTOR THAT HAS FAILED. IT IS A ESL FAILURE.
STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW MONTHS NOW. DON'T KNOW MUCH ABOUT CARS SO DIDN'T THINK MUCH OF IT UNTIL I HAD A COUPLE OF PEOPLE ASK WHY MY CAR SMELLED LIKE GAS. THEY LET ME KNOW THAT IT MAY BE A GAS LEAK SOMEWHERE.
I WAS TOLD TODAY THAT MY CAR IS UNSAFE TO DRIVE BECAUSE THE SUBFRAME HAS RUSTED SO SEVERELY THAT THE CONTROL ARMS FOR BOTH REAR WHEELS HAVE DETACHED FROM THE SUBFRAME. A WEB SEARCH (HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP) INDICATES THAT MY PROBLEM IS NOT UNIQUE. DURING A DRIVE YESTERDAY EVENING, THE TOP DEAD CENTER (TDC) OF THE STEERING WHEEL STARTED OUT AS IT SHOULD AT THE 12:00 POSITION. DURING THE DRIVE, THE TDC SHIFTED TO THE 10:30 POSITION. THIS MORNING, AS MY WIFE AND I DROVE THE CAR TO BE INSPECTED, THE TDC WAS AT 11:30. I ALWAYS BROUGHT MY CAR TO THE MERCEDES DEALERSHIP, WHERE I PURCHASED THE CAR, FOR ITS SCHEDULED A- AND B-SERVICES. WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS CAR. DURING WINTER, I FREQUENTLY TOOK THE CAR TO TOUCHLESS CAR WASHES AND PAID EXTRA FOR THE UNDER-BODY WASH TO REMOVE ROAD SALTS. I AM FLABBERGASTED THAT A 10-YEAR OLD MERCEDES SHOULD DEVELOP SUCH A SERIOUS RUST PROBLEM ON A CRITICAL STRUCTURAL PART THAT IT FAILS COMPLETELY. MY 15-YEAR OLD RANGE ROVER HAS LED A MUCH MORE DEMANDING LIFE, AND IT'S DOING JUST FINE. AS OF THIS MORNING, MY C300 HAS 158,000 MILES.
I NOTICES BACK IN 2013- 2014 A RECALL WAS SENT OUT BECAUSE THE POWER STEERING PUMP WAS LEAKING IN THE 2010 MERCEDES BENZ C-CLASS 300. ON 07/01/2020 THATS WHEN I NOTICES MY 2010 MERCEDES BENZ C-CLASS WAS LOSING POWER STEERING FLUID. I NOTIFIED THE MERCEDES DEALERSHIP AND THEY PULLED UP MY VIN NUMBER. SHE INFORMED ME THAT MY CAR WAS SERVICE. APPARENTLY WHAT EVER THEY FIX ISN'T WORKING ANYMORE. I DON'T FEEL SAFE DRIVING THE CAR IS THERE ANY WAY THAT YOU CAN HELP ME WITH THIS MATTER PLEASE THANK YOU.
REAR SUBFRAME RUSTED FROM INSIDE OUT CAUSING DRIVER SIDE LOWER CONTROL ARM MOUNT TO BREAK FREE FROM SUBFRAME. TRAVELING APPROXIMATELY 40MPH BUT PROPER EVASIVE MANEUVERING ALLOWED FOR SAFE STOPPING WITHOUT INCIDENT.
WHILE PARKED OVER NIGHT OR DURING THE DAY WHILE AT WORK THE PARKING LIGHT COME ON BY IT SELF WITHOUT MY KNOWING. THIS DRAINS THE BATTERY AND I HAVE TO GET A JUMP START. . THIS IS REALLY INCONVENIENCE. I COULD BE ANYWHERE AND THIS COULD HAPPEN. THIS HAPPENS ONCE SOMETIME TWICE A MONTH. IT IS NOT THE LIGHT SWITCH , IT IS ALWAYS IN THE OFF POSITION ON SEVERAL OCCASIONS I WAS ABLE TO RETURN AND TURN OFF THE LIGHT. ONLY ONE LIGHT COMES ON THE PASSENGER SIDE FRONT AND REAR. *TR
MERCEDES BENZ C300W LIGHT BULBS ARE CONSTANTLY BLOWING OUT. PRIMARILY DUE TO THE HEAT ACCUMULATION IN THE HEADLIGHTS. THE PLASTIC PARTS ARE MELTING, DRY AND VERY BRITTLE WHICH CAUSES BULBS TO OVERHEAT AND BLOW OUT. LEFT & RIGHT PARKING LIGHTS(4), SIDE LAMPS(2) AND LICENSE PLATE LAMP(2) HAVE BEEN CHANGED OUT AT LEAST 15 TIMES PER LAMP. THE DEALERSHIP SUGGEST I CHANGE OUT THE HEAD LAMP CASING COSTINS APPROX. $2K WITH LABOR. AFTERMARKET $700 PLUS LABOR. THE SERVICE DEPARTMENT AT THREE SEPERATE SHOPS HAVE STATED THIS IS A COMMON PROBLEM WITH THE MB C300.
SEIZED STEERING LOCK AND PASSENGER DOOR WON'T OPEN FROM THE INSIDE
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THE IGNITION WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF SPRINGFIELD DEALER, LOCATED AT 295 BURNETT RD, CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
DEALER DOES NOT HAVE PARTS AVAILABLE TO REPLACE DEFECTIVE AIRBAGS.
I AM THE ORIGINAL OWNER OF THIS CAR HAVING PURCHASED IN ON FEBRUARY 01, 2010. RECENTLY, AFTER GETTING MY WIFE'S C CLASS BACK FROM A SERVICE AT THE MB DEALER, SHE STARTED TO COMPLAIN ABOUT IT'S STRANGE HANDLING. I WENT OUT WITH HER AND NOTICED THAT WHILE TRAVELING IN A STRAIGHT LINE UNDER BRAKING THE CAR WOULD SWERVE SEVERELY WITH THE REAR OF THE CAR OVERSTEERING IN ONE DIRECTION AND THE FRONT OF THE CAR DIVING IN THE OPPOSITE DIRECTION. I WAS ABLE TO OBSERVE THE RIGHT WHEEL/TIRE TOEING OUT UNDER BRAKING WITH THE OUTSIDE RIGHT MIRROR TILTED DOWN. I JACKED UP THE RIGHT REAR OF THE CAR AND REMOVED THE WHEEL AND FOUND A CRACK ON THE REAR SUBFRAME NEAR A FLANGE HOLDING A SUSPENSION LINK. UNDER ANY BRAKING THE CRACK ALLOWS THE ENTIRE WHEEL/BRAKE ASSY TO STEER THE CAR. THIS FRACTURE OF THE SUBFRAME CREATED A VERY UNSAFE DRIVING CONDITION. THE CAR WAS DELIVERED TO MB OF WILMINGTON DE AND INSPECTED BY THEIR HEAD TECH AND A REPRESENTATIVE OF MBCC. I WAS TOLD THAT DUE TO THE AGE OF THE CAR, 10YRS. 14DAYS, 94K, THAT MB WOULD NOT HELP OUT WITH THE REPAIR. I THEN DID SOME RESEARCH ON THE MB FORUM AND FOUND A NUMBER OF OWNERS WITH NEWER AND OLDER CARS HAVING THE SAME PROBLEM AND MB REFUSING TO FIX OR ACKNOWLEDGE THE PROBLEM.
HEAVY GAS FUMES FROM VEHICLE ESPECIALLY WHEN FUEL FILL UP.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT SLOWER SPEEDS, AN ABNORMAL GRINDING SOUND WAS COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF FORT WASHINGTON LOCATED AT (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034), WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BEARING IN THE TRANSFER CASE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION REPLACED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.
KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR
STEERING CONTROL LOCK UNIT HAS GONE BAD MANY ISSUES CAR WILL NOT START LEAVES YOU STRANDED MANY PEOPLE COMPLAINING ABOUT IT OVER THE INTERNET SAME SITUATION MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THIS DON'T FEEL SAFE STEERING WHEEL CAN LOCK WHILE DRIVING THIS IS NOT SAFE
EIS , STEERING LOCK
MY C300 IS HAVING A EIS (ELECTRICAL IGNITION SYSTEM FAILURE). WHERE THE KEY IN THE IGNITION WON'T START THE VEHICLE. IT WILL LEAVE YOU STRANDED AND WON'T ALLOW YOU TO PUT THE CAR IN NEUTRAL BECAUSE OF THE AMIR THEFT LOCK OUT BOX. MANY PEOPLE ARE HAVING THIS ISSUE. SIMPLE RESEARCH CAN SHOW YOU THAT.
ON OR ABOUT 11/24/19, VEHICLE WAS PARKED IN FRONT OF THE HOUSE OVERNIGHT AND NEXT MORNING, THE VEHICLE DID NOT START DUE TO STEERING BEING LOCKED ELECTRONICALLY. CAR DID NOT HAVE ANY POWER BESIDES DOORS OPENING AND WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT THE VEHICLE LOCKED THE SEETHING DUE TO FAULTY SWITCH. VEHICLE WAS REPAIRED AND RETURN TO ME ON 12/4/2019. AT THIS TIME, I AM CONCERNED FOR MY SAFETY DUE TO POSSIBILITY THAT THE STEERING MIGHT LOCK WHILE THE VEHICLE IS IN MOTION.
PARKING BULBS MELTED INTO THE LIGHT CASING UNIT. THIS WAS CONFIRMED BY MERCEDES BENZ OF SACRAMENTO DEALERSHIP.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 94,000. *DL
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SMAIL MERCEDES-BENZ (5053 US-30, GREENSBURG, PA) AND THE MANUFACTURER WERE NOTIFIED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED TO CALL THE MANUFACTURER OF THE TIRES. THE CRASH WAS NOT IN REFERENCE TO ANY OPEN RECALL. HOWEVER, THE AIR BAGS DIDN'T DEPLOY AND THE VEHICLE WAS UNDER NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE FAILURE MILEAGE WAS 160,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
THE ELS PROBLEM AGAIN LIKE IN THE OTHER MERCEDEZ ..I PARK MY CAR WAS RUNNING GOOD NO NOISE OR ANYTHING WHEN I WAS GOING HOME DEAD NOT TURNING ON THE ENGINE ..HAD TO TOWED TO MY MECHANIC AND HE SOYED IS THE POWER STEERING LOCK
TAKATA RECALL, OTHER CARS FROM SAME RECALL AT SAME DEALERSHIP ARE BEING REPAIRED, AND MINE HAS NOT. I NEED TO KNOW WHY I NEED TO DRIVE AROUND WITH A SHRAPNEL BOMB POINTED AT MY CHEST WHILE OTHERS FROM THE SAME RECALL ARE GETTING THEIR VEHICLES REPAIRED.
THE FUEL TANK HAVE RUST CAUSE IT TO LEAK, A RISK OF AN ENGINE FIRE OR CRASH BECAUSE OF A FUEL TANK ISSUE.
TRANSFER CASE NEEDS TO BE REPLACED
THE C300 MODEL HAS A NOTORIOUS PROBLEM WITH ELECTRONIC STEERING LOCKING LEAVING THE CAR MOBILELESS. CANNOT EVEN PUT IN NEUTRAL FOR TOWING. THE CAR SIMPLY WON'T START. IT WILL LEAVE A MOTORIST STRANDED AT ANY TIME, ANY PLACE AND WITHOUT ANY WARNING AND REPRESENTS A DANGEROUS HAZARD TO MOTORIST'S SAFETY. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION LAW SUIT. *TR *TR *TR *JS CONSUMER STATED CAR HAS BEEN REPAIRED.*JB *JS
ON JUNE 9,2019 I WAS DRIVING GOING TO GIANT GROCERY STORE IN WEST-BARD SHOPPING CENTER IN BETHESDA. .IN THE PARKING LOT I LOST CONTROL OF STEERING COLUMN.HIT A CONCRETE POLE AND PASSED OUT.ALL OF MY AIRBAGS DEPLOYED, TIME WAS AROUND I WAS DRIVING ON CITY ROAD.FROM RIVER ROAD TO WESTBARD. I SUFFERED BRAIN,NECK,CHEST AND KNEE INJURIES. SUFFERRED TRANSIENT GLOBAL AMNESIAF OR NEARLY 4 HOURS OR MORE. STILL RECUPERATING. LAST TWO YEARS GETTING LETTERS FOR TAKATA AIRBAG RECALLS BUT NOTHING HAS BEEN DONE, DID NOT KNOW THAT STEERING COLUMN HAD ISSUES. I DID MANUFACTURE RECOMMENDED SERVICE.CAR HAS ABOUT 48,000 MILE ON IT. IT HAS MULTIPLE OPTIONS UPGRADES.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE REAR PARKING LIGHT WAS VERY DIM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MERCEDES-BENZ OF HUNTINGTON (1103 E. JERICHO TPKY, HUNTINGTON, NY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
EXACTLY AS DESCRIBED WITH OTHER MODELS, THERE WAS A STRONG GAS ODOR INSIDE AND OUTSIDE OF THE VEHICLE. IT WORSENED AFTER THE CAR WAS REFUELED. IT GOT SO BAD THAT FUMES WERE SEEPING INTO THE HOUSE FROM THE GARAGE. WHILE DRIVING, ALL WINDOWS HAD TO BE DOWN. AFTER RESEARCHING ONLINE, I FOUND OUT THAT THERE WAS A RECALL ON OTHER MERCEDES YEARS AND MODELS FOR THE SAME ISSUE. THE GAS TANK GASKET IS DEFECTIVE. MY CAR IS NOT INCLUDED IN THE RECALL AND I MUST PAY TO FIX THE HAZARDOUS CONDITION.
MBUSA INDICATED THEY WOULD REPLACE IN JUNE 30 2018. CALLED IN OCTOBER 2018, NO DEFINITE DATE. CALLED MAY 24, 2019, CAN'T LEAVE MESSAGE. NOT TIMELY. FOR SOME REASON I AM PRIORITY GROUP 5, LOWEST PRIORITY.
THE VEHICLE SMELLED OF A GAS LEAK. THE ISSUE WAS MENTIONED TO SERVICE ADVISORS BUT DISMISSED AS A NON-ISSUE. THE ISSUE PERSISTED CAUSING BREATHING PROBLEMS AND LIGHT HEADEDNESS. AFTER TWO SERVICE VISITS THE ISSUE WAS STILL NOT ADDRESSED. CONVENIENTLY AFTER 150,000 MILES THE SERVICE DEPARTMENT WAS ABLE TO FIND THE ISSUE, BUT THEN STATED THAT IT WAS NO LONGER COVERED UNDER WARRANTY. PREVIOUS TIMES THE CAR WAS BROUGHT IN UNDER 150,000 MILES THEY WERE NOT ABLE TO FIND THE PROBLEM.
REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.