2011 Mercedes-Benz C-Class Air Bags & Restraints Problems

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel system failure is a highly critical safety concern, and my life is at risk. It causes malfunctions with the vehicle, for example, the OBD-based emissions test has flagged a lot of (codes P219A, P0300, P0304, P0410, P0305, P0303, P0171, P0301) 5 of the cylinder misfire codes with the check engine light on, as well affecting other parts in the vehicle function properly, acceleration issues, car stalling as though it’s going to shut off. This is a serious matter and Mercedes-Benz is failing to prioritize customer safety, over cost especially when known faults in the vehicle can lead to potentially life-threatening incidents such as fuel leaks and fire hazards. Yes, the vehicle is available for further inspection upon request immediately each day my life is at risk. 2.How was your safety or the safety of others put at risk? My safety and other's safety are put at risk every time I get out on the road to drive my car it's putting me and other' live in serious danger (especially with the extreme increase in car accidents in the local Nashville, TN area). Despite the vehicle now being 3,000 miles over the 150,000-mile extended warranty threshold. I recently purchased the car on [XXX] and was not made aware of Mercedes Benz having any extended warranty coverage for the faulty fuel system that Mercedes-Benz had placed on this model. I can only assume the previous owner the car was reposed from was also unaware of this as well. I believe Mercedes-Benz should still cover the cost of this repair. The fuel system failure is a critical safety concern, and Mercedes-Benz should prioritize customer safety, especially knowing there were faults of poor quality that they discovered with their vehicles and can lead to potentially life-threatening incidents such as fuel leaks and fire hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbags were supposed to have been fixed per recall by carriage house Mercedes in new London ct. my son was in a horrible front in collision and they did not deploy. None of them did. Accident happened 3 days ago insurance will pick up car today. I’d like this noted incase they need evidence

I was in a collision and the airbags did not deploy. There was a recall on airbags for the Mercedes C300 within the year my vehicle was made, however, the recall did not include my VIN. Also, the sunroof drain is faulty, which was also recalled on other Mercedes C300s within the same production year, again not my VIN, but upon inspection by a certified dealership, it appears to be the same issue as other recalled vehicles.

Takata recall. The contact owns a 2011 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags) and 19V010000 (Air Bags). The vehicle was taken to a local dealer for the recall repair; however, the vehicle remained at the dealer awaiting parts for the repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.

There was a recall on airbags on this model the C350 2011 and the airbag is now back on

ABS LIGHT WAS FIXED, BYT LIGHT IS BACK ON

I JUST PURCHARED THE CAR ON 3/14/2020 FROM CARMAX AND THEIR IS A RECALL ON THE AIR BAGS. IF AIR BAGS COME OUT THIER IS METAL THAT CAN COME THROUGH THEM.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED TWO RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON FINDING OUT THAT THIS VEHICLE HAS TWO OPEN AIRBAG RECALLS, AND THE NHTSA WEBSITE SAYING PARTS WHERE AVAILABLE, I CONTACTED THE DEALER FOR ASSISTANCE IN REPLACING THE AIRBAGS. THE DEALER SAID THAT THE AIRBAGS WERE ON BACKORDER FROM THE MANUFACTURE WITH NO TIMELINE FOR POTENTIAL REPLACEMENT. PER INSTRUCTIONS ON THE NHTSA WEBSITE I AM FILLING OUT THIS FORM TO LET THE NHTSA KNOW THE MANUFACTURE HAS FAILED / IS UNABLE TO REMEDY THIS DANGEROUS SAFETY RECALL IN A TIMELY MANNER

I RECEIVED NOTICE OF AIRBAG RECALLS IN 2016. FINALLY RECEIVED A LETTER FROM MERCEDES BENZ USA STATING THEY HAD AIRBAGS IN SEPTEMBER 2019. (THIS WAS AFTER CALLING DEALER REPEATEDLY REGARDING AIRBAGS AND TOLD THERE WASN'T A SOLUTION YET). TRIED CALLING MERCEDES BENZ DEALER-AUTONATION MERCEDES BELLEVUE WA. COULD NOT GET THRU , COULD NOT LEAVE MESSAGE IT WAS VERY FRUSTRATING. FINALLY CALLED SALES- RECEPTIONIST WALKED BACK TO SERVICE AND I GOT TO SPEAK TO CUSTOMER SERVICE REP. EMAILED MERCEDES BENZ USA ON 10/-5/19 @ 0923. MAIN OFFICE CONTACTED AUTONATION MERCEDES BELLEVUE CALLED ME AND SCHEDULED AIRBAG REPLACEMENT 11/08/19@0900. LEFT MY VEHICLE ALL DAY- DRIVER AND PASSENGER AIRBAG REPLACEMENT. AT 1600 WAS CALLED AND TOLD THEY DIDN'T HAVE AIRBAGS. SO DROVE MY CAR HOME- WITHOUT REPLACEMENT AIRBAGS. WAS TOLD SIRBAGS WERE REORDERED AND THEY WOULD CALL WHEN IN. NO CALL WAS RECEIVED/ CALLED SEVERAL TIMES SPOKE WITH SERVICE REP CHAD, FINALLY WAS RESCHEDULED FOR DECEMBER 2019- WAS CALLED AN HOUR LATER AND CANCELLED. HAVE NOT HEARD FROM THEM SINCE. TO SAY THIS IS DEPLORABLE SERVICE IS AN UNDERSTATEMENT. ONE WEEK AFTER NOVEMBER APPT. RECEIVED A TEXT THAT MY BATTERY SHOWED PROBLEMS- ASKED WHAT PROBLEM NO RESPONSE. FINALLY CALLED AND ASKED AND THEY SAID IT WAS LOW- BUT I HAD IT CHECKED AND IT WAS FINE. I HAVE ALSO EMAILED HEAD COMPANY IN GEORGIA. PLEASE LOOK INTO THIS AND THIS COMPANY. THANK-YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HAMPTON (2712 MAGRUDER BLVD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM CONSUMER STATED VEHICLE WAS REPAIRED.*JB

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

I HAVE BEEN CONTACTING MECEDES-BENZ OF SOUTH BAY AT 3311 PACIFIC COAST HIGHWAY, TORRANCE, CA 90505. TEL: (855)457-2275 FOR THE LAST 2 YEARS REGARDING THE TAKATA AIR BAG RECALL. 1) THE RESPONSE IS ALWAYS: "WE WILL CONTACT YOU TO SCHEDULE SERVICE WHEN THE PARTS ARRIVE". THEY NEVER CONTACT. 2) I KEEP GETTING POSTCARDS FROM MERCEDES BENZ THAT PARTS ARE AVAILABLE, HOWEVER, I HAVE LEFT MESSAGES FOR THEIR ASSIGNED RECALL PERSON WHO NEVER HAS TIME TO CALL BACK THEY ARE DRAGGING THEIR FEET ON THIS MATTER HOPING I'LL GO AWAY AND FORGET ABOUT IT

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C350. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAGS DID NOT DEPLOY. WHILE DRIVING ON THE HIGHWAY, A DEER RAN ACROSS THE OPPOSITE SIDE LANE OF TRAFFIC AND COLLIDED WITH THE DRIVERS SIDE AND WINDSHIELD. THE ENTIRE DEER LANDED IN DRIVERS LAP AND PASSENGERS SIDE SEATS. NO AIRBAGS DEPLOYED. STATEFARM AND STATE TROOPER REPORTS WITH PHOTOS TAKEN. BOTH OCCUPANTS WERE TAKEN TO ER BY AMBULANCE AND TREATED.

TAKATA RECALL : MY C300 MERCEDES 2011 HAS BEEN ON RECALL FOR OVER 5 YEARS EVERY MERCEDES DEALERSHIP SAYS THERE ARE NO AIRBAGS AVAILABLE. WHY???? EVERYONE ELSE I TALK TO HAS HAD THEM REPLACED ALREADY !! NOW THE LIGHT HAS COME ON SAYING L & R SRS MALFUNCTION (SERVICE REQUIRED)

"TAKATA RECALL" WE STARTED GETTING AIRBAG RECALL NOTICES 4 YEARS AGO. WE HAVE CALLED THE DEALER EVERY 6 MONTHS AND THEY ALWAYS SAY "TAKATA HAS NOT SENT US PARTS" THIS IS TOTALLY UNACCEPTABLE FOR A LIFE CRITICAL PART SUCH AS AN AIRBAG THAT CAN EXPLODE. NOTHING BUT EXCUSES. EVERY TIME WE DRIVE THIS VEHICLE WE ARE WORRIED ABOUT THE AIRBAGS. THIS IS THE 4TH MB WE HAVE OWNED AND ITS LIKELY THE LAST DUE TO THE WAY THIS RECALL HAS BEEN HANDLED.

"TAKATA RECALL" RECENT CHANGE IN PA LAW MADE ME AWARE OF RECALL PROBLEMS OTHERS REPORTED. I CHECKED MY VEHICLE AND FOUND 2 UNRESOLVED RECALLS, ONE DATED 2016 AND ONE DATED 2019. I INTEND TO COMPLAIN TO THE DEALER I PURCHASED THE CAR FROM AND I WONDERED IF NHTSA WAS DOING ANYTHING TO PRESSURE THE DEALER TO RESOLVE THEIR 3 YEAR NEGLECT OF MY UNSAFE AIR BAGS. IS IT NORMAL THAT A RECALL IS IGNORED BY THE MANUFACTURER FOR 3 YEARS? CAN YOU HELP?

TAKATA RECALL. I HAVE BEEN CONTACTING THE MERCEDES DEALERSHIPS IN MY AREA AND THE REMEDY PARTS HAVE NOT BEEN AVAILABLE FOR AIR BAG REPLACEMENT. QUITE FRANKLY, ITS SCARY TO DRIVE.

TAKARA RECALL I HAVE BEEN CALLING THE MERCEDES BENZ DEALER EVERY FEW MONTHS SINCE I GOT THE RECALL NOTICE ON MY CAR. EACH TIME THEY TELL ME THAT IT WILL BE 1 OR 2 MONTHS BEFORE THE PARTS ARE AVAILABLE TO FIX THE CAR. THIS SCENARIO HAS BEEN GOING ON FOR THE PAST 2 YEARS OR MORE. I CANNOT SEEM TO GET MY CAR FIXED. THE LAST TIME I CALLED THEY TOLD ME I DIDN'T NEED TO CALL EVERY FEW MONTHS THAT THEY WOULD SEND ME A LETTER WHEN THE PARTS WERE AVAILABLE. I REALIZED THAT THEY HAVE A LOT OF CARS TO FIX BUT I DO NOT WANT TO CONTINUE DRIVING MY CAR KNOWING THAT IF SOMEONE RUNS INTO ME I COULD BE KILLED BECAUSE OF A FAULTY AIRBAG. HOW DO I GET MY CAR FIXED? ANYTHING YOU COULD DO TO HELP ME WOULD BE VERY MUCH APPRECIATED MY DEALER IS IN LAKELAND FLORIDA IT IS FIELDS MOTOR CAR. THEIR PHONE NUMBER IS 863 688-8111.