There are 2 owner-reported driver assist & adas complaints for the 2020 Mercedes-Benz CLA-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component.
when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026