2011 Mercedes-Benz E-Class Complaint Log

TL* TAKATA RECALL. THE CONSUMER OWNS A 2011 MERCEDES-BENZ E550. THE CONSUMER STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING ASTORG AUTO OF CHARLESTON (5 DUDLEY FARMS LN, CHARLESTON, WEST VA), THE CONSUMER WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONSUMER HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER HAS STATED THAT VEHICLE WAS REPAIRED.*AS

TL* TAKATA RECALL. THE CONTACT OWNS 2011 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE AND THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. FOR THE BODY WORK OF THE ACCIDENT. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 16V081000 (AIR BAGS) THE VEHICLE WAS NOT TAKEN TO A DEALER BUT THE CONTACT CALLED MERCEDES-BENZ OF WESTMONT (200 E OGDEN AVE, WESTMONT, IL 605590 AND WAS INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,972. PART DISTRIBUTION DISCONNECT. ## VIN PASSED ## MERCEDES-BENZ E550W4 2011 ##

TAKATA RECALL. BOTH AIRBAGS REPLACED JANUARY 2019. TOXIC SMELL IN VEHICLE SINCE REPLACEMENT. NO IMPROVEMENT FROM AIR FRESHENERS, ODOR ABSORBERS, OR WIRING OF VEHICLE. SO FAR NO REMEDY OR EXPLANATION FROM INSTALLING DEALER, BUT WAITING FOR MEETING WITH MERCEDES REPRESENTATIVE AFTER MEMORIAL DAY. WIFE CAN'T DRIVE OR RIDE IN VEHICLE WITHOUT AADVERSE REACTION.

FUEL TANK WAS FILLED UNTIL AUTOMATIC NOZZLE SHUT OFF WAS ACTIVATED. VEHICLE WAS DRIVEN HOME APPROX 3.5 MILES AND PARKED IN THE STREET. NEXT DAY THERE WAS A PUDDLE OF FUEL APPROX 2 FT X 2 FT ON THE PAVEMENT AND UNDER THE CAR, JUST FORWARD OF THE RIGHT REAR TIRE. I WATCHED FOR SEVERAL MINUTES, AND NOTICED IT WAS STILL LEAKING AT THE RATE OF ONE DROP APPROX EVERY 2 MINS. THINKING THAT PERHAPS A HOSE BETWEEN THE FILL PORT AND FUEL TANK WAS LEAKING, I DROVE IT FOR APPROX 15 MINS, HOPING TO UTILIZE ENOUGH FUEL TO LOWER THE LEVEL OF FUEL IN THE TANK AND/OR HOSE. I RETURNED HOME AND PARKED THE CAR AGAIN. THE CAR WAS STILL DRIPPING FUEL AT THE SAME RATE. I MOVED THE VEHICLE INTO MY DRIVEWAY TO TRY TO ASCERTAIN THE SOURCE OF THE LEAK. I JACKED IT UP, REMOVED THE RIGHT REAR WHEEL, BUT STILL COULDN'T SEE THE FUEL TANK CLEARLY. SO I ALSO REMOVED THE PLASTIC WINDAGE PANEL, WHICH COVERS THE UNDERCARRIAGE OF THE BODY FROM FRONT TO REAR WHEEL. IT WAS COMPLETELY FUEL SOAKED AT THE REAR. I ALSO NOTICED THAT THE EXHAUST PIPE, A POSSIBLE SOURCE OF IGNITION, IS ROUTED DIRECTLY IN BACK OF THE FUEL TANK. I RESEARCHED THIS PROBLEM ON THE MERCEDES FORUM WEBSITE, AND DISCOVERED THAT A DEFECTIVE FUEL FILTER FLANGE, WHICH EVENTUALLY CRACKS AND ALLOWS FUEL TO LEAK AND PUDDLE ON TOP OF THE TANK, IS A COMMON PROBLEM. HOWEVER, IT APPEARS THAT THE "BUILD DATE" OF MY PARTICULAR CAR (08/10) IS NOT COVERED BY MB CAMPAIGN 2013020002. YET, THE PROBLEM IS IDENTICAL TO THE VEHICLES WHICH ARE COVERED, AND RECEIVED AN EXTENDED WARRANTY.

TAKATA INFLATORS RECALL BUT THE MERCEDES DEALERSHIP HAS NOT YET REPLACED THE AIRBAG.

2011 MERCEDES BENZ E CLASS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT AUTOBAHN MOTORS (LOCATED AT 700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF JACKSONVILLE, 10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 856-955-5901) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED RECALL REPAIR COMPLETED JAN. 10, 2019.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) IN 2016; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382. 484-313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO NOTIFY NHTSA. THE CONTACT WAS CONCERNED THAT HER AIR BAGS MAY INADVERTENTLY DEPLOY AS THE CONTACT WAS MOVING TO MISSISSIPPI. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TAKATA RECALL... I AM GETTING THE RUN AROUND ON MY AIRBAGS. MY AIRBAG RECALL HAS BEEN PENDING FOR YEARS... THIS IS A 2011 CAR, SHOULD NOT STILL BE PENDING.

TAKATA RECALL. MY COMPLAINT IS ALMOST 3 YEARS OPEN RECALL AND THEY CANT JUST REPLACE THE AIR BAG MODULE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211). IT WAS UP TO THE DEALER AND WARRANTY COMPANY TO DECIDE WHO WOULD REPAIR THE POWER STEERING CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

"TAKATA RECALL" MERCEDES-BENZ HAS CONSISTENTLY BEEN PUSHING BACK THE REPAIR DATE FOR MY VEHICLE. THE INITIAL REPAIR DATE WAS AUGUST 2018, WHICH THEN A LETTER RECEIVED NOTING IT WOULD BE REMEDIED IN DECEMBER. WHEN DECEMBER ARRIVED, MY LOCAL DEALER NOTED THAT MY VIN SHOWS THAT THERE IS NO LONGER AN EXPECTED REPAIR DATE. I CONTACTED MERCEDES-BENZ DIRECTLY AND THEY JUST NOTED THAT THERE IS NO REMEDY EXPECTED ANYTIME SOON. THE COMPANY HAS ALSO REFUSED TO PROVIDE A VEHICLE IN THE MEANTIME WHILE A REMEDY IS BEING FOUND. PERSONALLY, THE TAKATA AIRBAG ISSUE IS WORRISOME TO MYSELF AND MY FAMILY AND THE FACT THAT MERCEDES-BENZ DOES NOT FEEL ANY SYMPATHY AND WILL NOT PROVIDE ANOTHER VEHICLE DUE TO THE MAJOR SAFETY CONCERNS IS SIMPLY UNPROFESSIONAL. MANY OTHER AUTOMAKERS IS PROVIDING VEHICLES TO THEIR CLIENTS, AND MERCEDES-BENZ SHOULD BE DOING THE SAME. THEY MUST REALIZE THEY PEOPLE DO TRAVEL TO AREAS THEY DO EXPERIENCE HIGH CORROSION RATES AND THEREFORE, THEY ARE MORE LIKELY TO BE AFFECTED THAN THE AVERAGE VEHICLE. MERCEDES-BENZ SHOULD REALLY RETHINK THEIR STANCE ON THESE RECALLS FOR THEIR CLIENTS.

TAKATA RECALL THIS MERCEDES RECALL WAS INITIATED IN JUNE 2016 AND PRIORITY WAS GIVEN TO OLDER CARS IN WARMER CLIMATES. WE LIVE IN FLORIDA AND WE HAVE A 2011 E350 CONVERTIBLE. TODAYS DATE IS AUG 4TH 2018 OVER TWO YEARS LATER, SEVERAL MISSED DEADLINES HAVE COME AND GONE WITH VAGUE EXCUSES ABOUT AIRBAG AVAILABILITY. WHEN IS THE NHTSA GOING TO INTERVENE? I JUST CALLED MY LOCAL ORANGE PARK MB DEALERSHIP AND WAS TOLD MAYBE BY DECEMBER THE AIRBAGS WILL ARRIVE. SORRY, I JUST DO NOT BELIEVE THEM BASED ON THEIR TRACK RECORD. WHAT IF THE AIR BAG GOES OFF AND MY WIFE AND 11YR OLD SON ARE KILLED? THIS IS A LIFE THREATENING ISSUE, BASICALLY THE CARS COULD KILL THE DRIVERS. SURELY THIS IS WHAT NHTSA IS SETUP FOR? DOES THIS AGENCY HAVE ANY POWERS TO ACT AND PROTECT CONSUMERS? PLEASE DO SOMETHING BEFORE MORE PEOPLE DIE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2.5 YEARS SINCE RECALL ON DEFECTIVE AIRBAGS AND NO REMEDY

TAKATA RECALL -- CONSIDERING HOW POTENTIALLY DANGEROUS AND EVEN FATAL THE MALFUNCTIONING TAKATA AIRBAG(S) MAY BE IN MY VEHICLE AND THAT IT HAS BEEN KNOWN FOR YEARS THAT THE AIRBAG(S) MAY PRODUCE DEADLY SHRAPNEL, IT IS TAKING FAR TOO LONG TO HAVE THE RECALL PARTS MADE AVAILABLE FOR REPLACEMENT IN MY VEHICLE. TAKATA SHOULD BE REQUIRED TO PROVIDE THE SAFE REPLACEMENT AIRBAG COMPONENTS NEEDED AND/OR MERCEDES BENZ SHOULD BE REQUIRED TO ENSURE THAT THE AIRBAG(S) WILL BE REPLACED IMMEDIATELY. THE DELAY IS COMPLETELY UNACCEPTABLE AND BOTH TAKATA AND THE AUTO MANUFACTURERS SHOULD BE HELD ACCOUNTABLE TO GET THIS RESOLVED IN ALL AFFECTED VEHICLES. THE INCIDENT DATE LISTED BELOW (7/20/18) IS JUST THE DATE OF MY COMPLAINT.

TAKATA RECALL. THE DEALERSHIP SAID THERE IS NO REMEDY TO FIX IT.

THE AIRMATIC SUSPENSION ON THIS VEHICLE HAS PREMATURE WEAR AS DO MANY OTHERS. THE AIR SHOCK COMPONENTS LEAK AIR CAUSING THE CAR TO LOWER DANGEROUSLY TO THE GROUND. IT OCCURS STATIONARY, WHILE IN MOTION, AT VARIOUS DRIVING SITUATIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), WHICH INDICATED THAT THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I'VE HAD PROBLEMS WITH THESE AIR SUSPENSIONS, IT APPEARS THEY ARE MADE TO FAIL TO MAKE THE OWNER SPEND MONEY EVERY YEAR, I'VE HAD ALL TYPES OF MALFUNCTIONING WITHOUT ANYTHING MAJOR HAPPENING TO THE CAR. I SPENT OVER 2500$ REPLACING THE REAR SUSPENSION AFTER IT SPONTANEOUSLY STARTED MALFUNCTIONING BEING UNEVEN ETC.. AND NOW NOT LONG AFTER THE REAR ONES MESSED UP I'M HAVING PROBLEMS WITH THE FRONT ONES. IT IS TOTALLY UNACCEPTABLE THESE PRODUCTS FUNCTION WITH FRAGILITY AND LEAVE THE OWNER IN A PRECARIOUS POSITION BECAUSE THE CAR WILL LOWER ITSELF TO A HEIGHT WHERE THE CAR IS UNABLE TO DRIVE LEAVING THE DRIVER TO PAY POTENTIAL THOUSANDS OF DOLLARS... AND IF THE ACTUAL PUMP MALFUNCTIONS YOU ARE LOOKING AT AT LEAST 6!GRAND FOR ONE PART. I'VE ALREADY BEEN TAKEN FOR ABOUT 10000 FROM MERCEDES LAST YEAR ALONE.. PLEASE HOLD MERCEDES LIABLE FOR FUTURE REPAIRS TO THESE AIR SUSPENSIONS. ALTHOUGH NOTHING HAS HAPPENED THE FRONT IS MALFUNCTIONING NOW AND I DON'T HAVE THOUSAND TO SHELL OUT AGAIN TO MERCEDES

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE BEEN COMPLAINING TO MY LOCAL MECEDES BENZ DEALER THAT MY SRS LIGHT IS NOW ON. I FEEL THIS IS PUTTING ME IN A DANGEROUS SITUATION BECAUSE THERE IS A RECALL TO FIX THE AIRBAG. I FEEL MY CAR SHOULD BE A PRIORITY AS ONE OF THE FIRST TO GET FIXED SINCE THE WARNING IS THERE NOW. I FEEL MY LIFE AND THOSE OF MY LOVED ONES ARE UNNECESSARILY BEING PUT IN HARMS WAY WHEN THEY CAN FIX THIS ISSUE IMMEDIATELY. I WANT TAKATA TO ISSUE ME A VOUCHER FOR MY MERCEDES TO BE CHECKED IMMEDIATELY. I KNOW OTHER CARS NEED TO BE CHANGED BUT THEIRS IS NOT DISPLAYING A "WARNING" THAT SOMETHING IS WRONG RIGHT NOW. PLEASE HELP.

CPSC: MY 2011 MERCEDES E-CLASS SEDAN HAS A DESIGN FLAW THAT CAUSES THE CLIP ON THE REAR SEATBELTS TO RUB AGAINST THE BELTS AND EVENTUALLY WEAR THEM AWAY. *DT *JS

STRONG SMELL OF GASOLINE DETECTED. REPAIR TECHNICIAN IDENTIFIED A FUEL TANK LEAK AND STATED OTHER MERCEDES EFFECTED BY THE ISSUE. I CALL MBUSA WHO SAID THEY HAVE NO RECALLS OR WARRANTY EXTENSIONS ON THIS MAKE, MODEL AND YEAR.

TAKATA RECALL. VEHICLE INOPERABLE DUE TO INFLATORS NOT HOLDING AIR. CAR SUSPENSION SAGS WHILE STATIONARY. WARNING COMES ON PROMPTING DRIVER TO PULL OVER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF MELBOURNE, 509 E NASA BLVD, MELBOURNE, FL 32901, (321) 557-9342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE AIRBAG IN THE HEADREST, JUST NOTICE IT WAS LOSE, NO ACCIDENT OR ANYTHING TOOK CAR TO DEALER THE CAR IS UNDER FACTOR WARRANTY AND WAS TOLD I HAD TO PAY FOR IT. ALSO THERE WAS WATER COMING INSIDE OF MY CAR, TOOK IT TO THE DEALER. THEY SAID THE SUN ROOF WAS CLOGGED AGAIN MY CAR IS UNDER FACTORY WARRANTY, THEY STATED IT IS POSSIBLY A RECALL, THE PART WAS 32.00 AND THE LABOR WAS 458.00. I PARK IN A GARAGE, CAR ONLY HAVE 57,000 MILES AND I HAVE TO PAY FOR IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ OF BURLINGTON, 781-229-1600) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRMATIC ISSUES AT HIGHWAY LOWERED, AIR LEAK AFTER COMPONENTS BEING TESTED BY MERCEDES-BENZ OF CARAL GABLES. THIS IS AN DANGEROUS ISSUE

WHEN FILLING UP THE GAS TANK, THERE IS A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE CAR. MERCEDES HAS EXTENDED THE WARRANTY ON PREVIOUS YEARS AND OTHER MODELS BUT HAS NOT EXTENDED THE WARRANTY TO 15 YEARS FOR THIS DEFECT TO THE 2011 E350.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FT LAUDERDALE (244 S FEDERAL HWY, FT LAUDERDALE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL NOTHING HAS HAPPENED YET? THE PROBLEM IS I DO NOT WANT TO WAIT FOR EVIDENCE OF SERIOUS INJURY TO MYSELF OR MY PASSENGERS. WHY ARE THEY NOT REQUIRED TO REPLACE YOUR VEHICLE KNOWING YOUR DRIVING A DEFECTIVE CAR?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WESLEY CHAPEL AT (813) 200-7788 (LOCATED AT 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

OIL COOLER LEAKING.REPAIRED ON JANUARY 2018 ,VEHICLE HAD 66724 MILES,AT MERCEDES-BENZ OF WEST HOUSTON, EVEN AFTER REPAIR THE VEHICLE STILL HAS OIL COOLER LEAK. TIMING CHAIN RATTLE , INCORRECT SIGNAL FROM CAMSHAFT HALL SENSOR. AD-BLUE TANK WITH HEATING ELEMENT CODE 20B91B. SMELL DIESEL ON VEHICLE. THE VEHICLE HAS NOW JUST 88566 MILES .

MY VEHICLES AIRBAGS STILL HAVE NOT BEEN RESOLVED. I RECEIVED A LETTER REGARDING RECALL BUT NO MORE INFORMATION HAS BEEN RECEIVED.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT

I HAVE RECEIVED A LETTER FROM MERCEDES BENZ USA, DATED DECEMBER 2017, INFORMING ME (AGAIN) THAT THE DRIVER'S SIDE AIRBAG IS ON RECALL, BUT THAT NO PART IS YET AVAILABLE FOR REPLACEMENT. I AM TO BE NOTIFIED WHEN PART BECOMES AVAILABLE. THE PROBLEM IS THAT I LIVE ON KAUA'I AND THE NEAREST AUTHORIZED MERCEDES DEALER IS MERCEDES BENZ OF HONOLULU. IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO HAVE THE CAR BARGED TO AND FROM HONOLULU AND WOULD BE A GREAT INCONVENIENCE AS BOTH I AND MY SPOUSE ARE DISABLED. I WOULD REQUEST THAT I (AND OTHER MB OWNERS ON THE ISLAND) RECEIVE THE PART WHEN IT BECOMES AVAILABLE AND TAKE IT TO THE ON-ISLAND GARAGE THAT HANDLES REPAIRS OF MERCEDES AND OTHER SUCH VEHICLES, AS THERE IS NO LOCAL DEALER.

TAKATA RECALL, SCARED TO DRIVE MY CAR AND NEED THIS FIXED ASAP

AS OF MID DECEMBER 2017, THE MERCEDES BENZ OF WHITE PLAINS CAILMS THE AIR BAG ISSUE IS NOT RESOLVED YET. WAITING ON RECALL FOR A VERY LONG TIME SO THAT AIRBAGS CAN BE CORRECTED

FRONT OF THE CAR DROOLS EVENLY ABOUT EVERY FOUR HOURS REGARDLESS IF DRIVING OR PARKED. EMERGENCY STOPS REQUIRED WHEN DRIVING.

TAKATA RECALL NHTSA RECALL NUMBER 16V081 WAS ISSUED ON FEBRUARY 11, 2017. NEARLY TWO YEARS LATER, NO REMEDIATION IS YET AVAILABLE. I AM THE CURRENT OWNER AND A RESIDENT OF MARIETTA, GEORGIA. THIS VEHICLE WAS ORIGINALLY SOLD AND REGISTERED IN FLORIDA MEANING THAT THIS VEHICLE HAS SPENT THE VAST MAJORITY OF IT'S LIFE IN A HIGH HUMIDITY ENVIRONMENT. WITH TAKATA RECENTLY DECLARING BANKRUPTCY, WHAT IS BEING DONE ABOUT THE POTENTIALLY HAZARDOUS AIRBAGS IN MY VEHICLE? MERCEDES-BENZ IS ABLE TO TELL ME NOTHING. I FIND THIS SITUATION TO BE UNACCEPTABLE.

TAKATA RECALL. MY VEHICLE IS AFFECTED BY TAKATA'S RECALL AND I'M UNABLE TO SELL IT AT A MARKET FAIR PRICE DUE TO THIS RECALL. AS OF TODAY MBUSA HAS "NO REMEDY AVAILABLE". I'M SCHEDULED TO DEPLOY FOR A YEAR STARTING NEXT WEEK, AND I WILL HAVE TO KEEP MY VEHICLE ON STORAGE AT MY OWN EXPENSE FOR A YEAR, SINCE I WAS UNABLE TO RESOLVE THIS AND GET A FAIR MARKET VALUE FOR MY CAR IN ORDER TO SELL IT.

TAKATA RECALL: PENSKE MERCEDES DOES NOT YET HAVE REPLACEMENT PARTS.

I HAVE CONTACTED MERCEDES REPEATEDLY FOR 18 MONTHS ABOUT RECALL OF PASSENGER SIDE AIRBAG. I KEEP BEING TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX IT. I AM ISSUING THIS COMPLAINT BECAUSE I KNOW OF OTHERS (HONDA) THAT SEEM TO BE ABLE TO GET THE PARTS AND DO THE REPAIRS. I AM CONCERNED ABOUT PASSENGER SAFETY AND MY WIFE WILL NOT RIDE IN THE CAR BECAUSE OF THIS. WHAT CAN I DO OR CAN YOU HELP ME GET THE NECESSARY REPAIR?

THE AIRBAG HAS NOT BEEN REPLACED

TAKATA RECALL, MY LOCAL MERCEDES DEALER HAS NOT RECEIVED THE REPLACEMENT AIRBAGS AND DOESN'T KNOW WHEN THEY WILL GET THE REPLACEMENT.

TAKATA RECALL NO REPLACEMENT AVAILABLE AT MERCEDES BENZ OF GILBERT AZ

CALLED FORT WASHINGTON MERCEDES TO SCHEDULE AN APPOINTMENT TO REPLACE THE AIRBAGS. THE REP OVER THE PHONE TOLD ME THE PARTS ARE NOT AVAILABLE IN THE NORTH AMERICA AND IT HAS BEEN OVER 18 MONTHS NOW, YOU HAVE RECIEVED THE MAIL AS THEY CHANGED OWNERSHIPS OF THE AIRBAG COMPANY.

TAKATA RECALL. CALLED DEALER YEAR AGO FEB 2016 AND WAS TOLD THEY WOULD BE IN TOUCH TO SCHEDULE REPAIR. CALLED TODAY TO FOLLOW UP 10/27/2017 , DEALER REPS REDIRECT MY CALL TO THE IL DEPT OF INSURANCE. WHEN I CALL THE DEALER BACK. 1. DEALER IS NOT RESPONSIBLE, CALL MERCEDES. 2. CALLED MERCEDES, READ FAQS 3. READ FAQS CALLED DEALER. 4. WE DON'T HAVE PARTS. 5. WE DON'T KNOW ANYTHING ABOUT PARTS. 6. WE WILL CALL YOU JUST AS SOON AS WE HAVE THE PARTS BUT WE DON'T KNOW ANYTHING ABOUT THE PARTS. 7. CALL TAKATA. CALLED TAKATA. NADA. 8 CALLED DEALER, DON'T CALL US, WE WILL CALL YOU. WHEN? WE HAVE NO IDEA. THERE IS A BANKRUPTCY. BUT THE NOTICE SAYS THERE IS NO CONNECTION. CALL MERCEDES. NOTHING IS BEING DONE, ALTHOUGH THE NOTICE FROM TAKATA, SPECIFICALLY STATES THAT INSPITE OF THE RESTRUCTURING THE DEALER IS RESPONSIBLE TO SCHEDULE REPAIRS. MEANWHILE THE DEALER HAS TURNED INTO A BANKRUPTCY SPECIALIST AND IS HIDING BEHIND AND DELIBERATELY PROPAGATING MISCONCEPTIONS THAT SINCE THIS RESTRUCTURING IS HAPPENING THEY HAVE NO FURTHER OBLIGATION. I.E. WE DON'T KNOW, WE CAN'T SCHEDULE, IT WILL PROBABLY BE ALRIGHT, CALL A 800 NUMBER SOMEPLACE ELSE. HERE IS AN 800 NUMBER 800 222 0100 AT MERCEDES AND WHEN YOU CALL THAT NUMBER IT IS THE SAME STORY. THE PROBLEM IS SYSTEMIC, CORPORATE, DELIBERATE, COLLUSIVE AND DONE WITH THE INTENT TO AVOID ADDRESSING THE PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A RECALL NOTICE OVER A YEAR AGO. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120 (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT SHE RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.