2014 Mercedes-Benz E-Class Complaint Log

TRUNK HAS OPENED 6 - 8 TIMES ON ITS OWN. IN JUST OVER 5,000 MILES OF OWNERSHIP AND TWO DOCUMENTED ATTEMPTS TO REPAIR THE PROBLEM PERSISTS. THE TRUNK OPENS ON ITS OWN IN NEARLY ANY COMBINATION OF; IN MOTION, STOPPED, IN GEAR, OUT OF GEAR, MODERATE SPEED (40-50 MPH), LOW SPEED (A CRAWL) COOL TEMPS., WARM TEMPS., TOP UP, TOP DOWN. I HAVE EVEN TRIED, WHILE THE CAR IS IN MOTION, TO DELIBERATELY OPEN THE TRUNK WITH THE KEY FOB AND WITH THE DOOR MOUNTED RELEASE. IT DID NOT OPEN WHEN I TRIED TO REPLICATE AN UNINTENTIONAL OPENING. MOST RECENT INCIDENT, 10/24/2020- WHILE IN MY GARAGE, TEMPERATURE COOL ~ 65 DEGREES, KEY IN IGNITION ENGINE AND RUNNING FOR ABOUT 1-2 MINUTES, BOTH CAR DOORS CLOSED, PUTTING ON SEAT BELT, EMERGENCY BRAKE STILL ON, STILL IN PARK, HEARD THE TRUNK POP OPEN. CONFIRMED THE OPEN TRUNK IN THE REAR-VIEW MIRROR. THE EIGHT + MONTHS BETWEEN THIS OCCURRENCE AND THE LAST ATTEMPT TO REPAIR IS MISLEADING AS THE CAR'S BEEN DRIVEN LESS THAN 500 MILES BETWEEN THE LAST REPAIR AND WHEN THE TRUNK OPENED ON ITS OWN THIS TIME.

BURNING SMELL INSIDE THE CAR AND STATIC AND CRACKLING NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF. VEHICLE WAS TAKEN TO THE MERCEDES BENZ DEALER FOR REPAIRS. THE SOUND AMPLIFIER AND THE CENTER DASH SPEAKER WERE FOUND TO BE BURNT. THEY REPLACED THE SOUND AMP., FLASH & SCN CODE COMMAND UNIT, AND SATELLITE RADIO CONTROL UNIT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WEATHER WAS HOT AND HAD BEEN DRIVING ON HIGHWAY FOR HOURS AT TIME OF INCIDENT. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING THEN SOME SMOKE SEEN. STOPPED CAR. STILL HEARD POPPING SEVERAL MINUTES AFTER CAR TURNED OFF AND EXITED CAR. MECHANIC WAS CALLED AND FOUND POPPING IN SPEAKERS AND ESPECIALLY REAR DECK BASS SPEAKERS. HE RECEIVED 2 SMALL 2ND DEGREE BURNS AFTER TOUCHING THEM WITH BACK OF HIS HAND. HE DISCONNECTED BASS SPEAKERS AND PROBLEM WAS MOSTLY SOLVED THOUGH SIMILAR BUT SINGLE POPS STILL PERIODICALLY CONTINUE ON/NEAR OTHER SPEAKERS IN CAR. WILL PROBABLY HAVE SAME FAILURE ISSUE ON REMAINING SPEAKERS IN NEAR FUTURE.

AFTER DRIVING FOR 1 HOUR, BACK SEAT SHELF SPEAKER MADE A LOUD POPPING AND HUMMING NOISE AND EMITTED A STRONG BURNING SMELL. TRUNK OPENED AND CONFIRMED SMOKE COMING FROM REAR AMPLIFIER, STRONG SMELL OF PLASTIC MELTING AND SPEAKERS WERE TOO HOT TO TOUCH. DISCONNECTED AMPLIFIER FROM BATTERY AND TOOK VEHICLE TO DEALER WHO CONFIRMED. DEALER RE-HOOKED AMPLIFIER TO BATTERY, CONFIRMED THAT AMPLIFIER WAS INDEED SMOKING AND SPEAKERS WOULD NEED REPLACING AS WELL. VEHICLE ONLY HAS 57,750 MILES AND IS OUT OF WARRANTEE. LOCAL DEALER MAINTENANCE REPRESENTATIVE AGREED THAT A VEHICLE WITH SUCH LOW MILEAGE SHOULD NOT BE CATCHING FIRE BUT DEALER WOULD NOT COVER COST OF REPAIR.

WHILE DRIVING THE VEHICLE AT 40MPH ON A CITY STREET, ALL WARNING LIGHTS SUDDENLY CAME ON AND THE MOTOR STALLED. THE VEHICLE LOST ALL STEERING, BRAKING AND SPEED CONTROL. THE VEHICLE HAD TO BE REMOVED FROM THE ROAD BY A TOW TRUCK. IT WAS A DANGEROUS SITUATION AS THE VEHICLE LOST ALL CONTROLS WHILE IN MOTION. THE VEHICLE WAS LOCKED IN PARK AND DASH WARNING OF "PRE-SAFE CONDITIONS, DO NOT SHIFT."

WHILE DRIVING ON THE HIGHWAY THERE WAS A BURNING SMELL COMING FROM INSIDE THE CAR. MY SON PULLED OVER AND OPENED THE DRIVER SIDE DOOR THERE WAS SMOKE COMING FROM THE FRONT DOOR SPEAKER. WE FOUND SEVERAL COMPLAINTS ONLINE OF THE SAME ISSUE WITH SAME YEAR MAKE AND MODEL OF MERCEDES. WE BROUGHT IT TO RAY CATENA IN EDISON NJ EXPLAINED THE PROBLEM AND THEY STATED IT WAS NOT COVERED EVEN THOUGH THEY STATED A FAULTY AMPLIFIER AFTER TRYING TO REPLACE THE SPEAKER WHICH MELTED ON THEM AS WELL. THIS IS A DEFINITE SAFETY ISSUE AS MY SON COULD HAVE BEEN INJURED BE SO HE WAS DRIVING AT THE TIME. THIS WAS NOT A NORMAL WEAR AND TEAR REPAIR.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E-350. THE CONTACT STATED THAT THERE WERE HIGH TEMPERATURE EMISSION FUMES COMING INTO THE ENGINE AND PASSENGER COMPARTMENTS. A MISSING BOLT THAT HOLDS THE EMISSIONS PORTIONS THAT ROUTS THE EMISSION FUMES OUT OF THE VEHICLE. THE ENGINE COMPARTMENT NOW HAD DAMAGE OF BURNED INSTALLATION, MELTED ELECTRICAL WIRING AND COMPONENTS AND THE FIRE WALL ALL HAVING TO BE REPLACED. THE DEALER (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079 (281) 492-5800) HAVE THE VEHICLE AND WERE PERFORMING THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,579.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V101000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT STATED WHILE REVERSING, THE GEAR SHIFTER FAILED TO RELEASE FROM PARK. THE CONTACT RESTARTED THE VEHICLE AND THE GEAR SHIFTER FAILED TO RELEASE FROM THE REVERSE POSITION INTO DRIVE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COCONUT CREEK (4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 37,800.*LN*JB CONSUMER STATED MALFUNCTION HAPPENED SEVERAL TIMES. *JB

I WAS DRIVING THE CAR DOWN 880 UNTIL I SUDDENLY HEARD A CRACKLINGS NOISE COMING FROM THE BACK OF MY CAR. I HAD JUST GOTTEN THE CAR SERVICED A WEEK BEFORE SO THIS WAS VERY UNPLEASANT AND SURPRISING. I ENDED UP TURNING BACK AND PARKING MY CAR AT HOME. THE NEXT DAY WHILE DRIVING TO THE DEALER I STILL HEARD THE NOISE AND THERE WAS A WEIRD BURNING SMELL. THE NOISE CONTINUED EVEN AFTER SHUTTING OFF THE CAR. I WENT TO THE DEALER AND THEY DIAGNOSED THAT THE RIGHT PASSENGER SPEAKER HAD MELTED AND THEY ALSO CHANGED MY AMP. IN MY DEALER NOTES, IT STATES THAT THERE HAVE BEEN MULTIPLE OCCURRENCES YET IT SEEMS LIKE THERE IS NO RECALL. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB

ELECTRIC STEERING FAILED WHILE DRIVING ON A CITY STREET. ALMOST CRASHED, WIFE'S CAR, I WAS DRIVING. SHE WOULD NEVER HAVE BEEN ABLE TO TURN THE STEERING WHEEL TO SAFELY GET THE CAR OFF THE ROAD.. STEERING FAILURE ALERT CAME ON DASH. WEEKEND, PROBLEM NOT DIAGNOSED YET. A WEB SITE SHOWS THAT THERE WAS A FACTORY RECALL FOR THIS PROBLEM WITH CARS BUILT BETWEEN AUG. 2013 TO AUG. 2015. BAD ELECTRIC MOTORS. CAR HAS 32,000 MILES

'STEERING WHEEL MALFUNCTION' DISPLAY WHILE DRIVING. THE STEERING WHEEL COULDN'T BE TURNED. I COULD EITHER GO STRAIGHT OR REVERSE, BUT COULD NOT TURN THE STEERING WHEEL. I WAS DRIVING OUT OF MY NEIGHBORHOOD, ALL OF THE SUDDEN, THE DISPLAY POPPED UP, BEFORE I WAS GOING DOWN THE CURVY HILL. THIS IS DANGEROUS THAT IT CAN JUST HAPPEN WHILE YOU DRIVE. IT CAN TAKE SOMEONE'S LIFE IF DRIVE OUT ON THE FREEWAY AT A HIGH SPEED AND THE STEERING WHEEL CANNOT BE TURNED. IT IS ALSO DANGEROUS FOR ME TO STOP IN THE MIDDLE OF THE STREET IN MY NEIGHBORHOOD BECAUSE I COULDN'T TURN LEFT OR RIGHT TO EVEN PARK THE CAR SAFELY. I WAS LUCKY THAT THE DISPLAY POPPED UP AND THE STEERING WHEEL MALFUNCTION OCCURRED BEFORE I DRIVE DOWN THE CURVY HILL TO GET ON THE FREEWAY. HAD THIS HAPPENED WHEN I GOT ON THE CURVY HILL OR THE FREEWAY, A POTENTIAL DEATH ACCIDENT COULD HAVE OCCURRED. *TR

MY 2014 MERCEDES-BENZ E350S WAGON HAS KNOWN DEFECTIVE WOOD TRIM THAT HAS FADED WITHIN 5 YEARS AND HAS BECAME CLOUDY, AND DETERIORATED OVER TIME DUE TO INADEQUATE UV RAY PROTECTION. THERE HAVE BEEN SEVERAL LAW SUITES FOR MODELS 2009 TO 2016. THE DEALER AND MERCEDES-BENZ USA HEADQUARTERS TOLD ME THAT THAT THE WOOD WOULD HAVE TO BE REPLACED AT MY COST. THIS IS A KNOWN DEFECT AND THE DEALERS HAVE BEEN TOLD TO SELL CARS AND DON'T MENTION THAT THE WOOD WOULD FADE OVER TIME.

SEAT TOOR COST 850 TO GET REPAIRED 1500 FOR A KEY PLUS PROGRAMMING SO REFICULAS

The contact owns a 2014 Mercedes-Benz E350. The contact stated that the parking brake release failed to release as needed. The failure recurred several times however, the contact could not recall how the parking brake was released. On one occasion AAA released the parking brake however, the contact was unsure how the AAA mechanic was able to release the parking brake. The contact took the vehicle to a certified mechanic who diagnosed the vehicle and determined that the parking brake, and the brake cable had failed to disengage as designed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but had not yet responded. The approximate failure mileage was 36,400.

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while attempting to accelerate, the vehicle was shaking abnormally. There were no warning lights illuminated. The vehicle had taken the vehicle to an independent mechanic where it was diagnosed and determined that the transfer case had failed. The vehicle was also taken to the dealer, and it was assumed that the failure might be related to the transmission; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

2ND RIM TO CRACK UNDER NORMAL USE [IN FL, NOT THE NORTH EAST WITH POTHOLES] MERCEDES MECHANIC TOLD US THAT THEY NEVER SHOULD HAVE MOUNTED LOW PROFILE TIRES ON THIS RIM. THE TIRES DO NOT OFFER ENOUGH PROTECTION FOR THE RIM FROM NORMAL DRIVING HAZARDS. THIS SHOULD BE A RECALL ITEM AS A CRACKED RIM CAUSES FLATS, AT HIGH SPEED THAT CAN BE DEADLY

I RECEIVED AIRBAG RECALL NOTICE ONE YEAR AGO IN FEBRUARY 2019 AND AFTER CALLING THE MERCEDES BENZ DEALERSHIP THREE TIMES, HAVE BEEN TOLD THAT THE NEW PARTS ARE NOT AVAILABLE. THE MB DEALERSHIP IS UNABLE TO REMEDY THE SITUATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NHTSA NUMBER 19V-010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The heater temperature is not consistent and keeps fluctuating. When I set the temperature to 80°F, it initially blows hot air, but after about 10 seconds, it starts blowing colder air. To get consistently hot air, I have to set the temperature to the maximum.

POWER STEERING MALFUNCTION (CANNOT TURN BUT THE POWER WAS STILL ON. THE SCREEN IN FRONT OF DRIVER'S SEAT ALSO SHOWED THE MESSAGE.) SUDDENLY HAPPENED IN A SECOND WHEN I DROVE IN A LOW SPEED (AROUND 25-30). I WAS VERY VERY LUCKY ENOUGH TO SLIDE MY CAR SLOWLY BY THE CURB SINCE THE TRAFFIC WAS NOT HEAVY. I GOT MY CAR TOWED TO THE DEALER WHICH I JUST FINISHED MY YEARLY MAINTENANCE 10 DAYS AGO. THEY FOUND MY CAR'S COMPUTER HAD A BUG. THEY RE-PROGRAMMED MY CAR'S COMPUTER IN THE NEXT DAY. THE PROBLEM HAS SOLVED SO FAR. THIS HAD HAPPENED ABOUT 2 WEEKS AGO. I GOOGLED TO FIND THIS PROBLEM SEEMS HAPPENED A FEW TIMES BEFORE BUT NO RECALL. I DID THE MAINTENANCE WITH THE DEALER EVERY YEAR. DUE TO THE DEFECT AND DEALER'S NEGLIGENCE, MY LIFE HAD SERIOUSLY THREATENED BY THIS CRITICAL SITUATION. I WOULD URGE YOU TO INVESTIGATE THE SEVERITY FOR THIS CASE TO AVOID OTHER ACCIDENTS HAPPENING.

DRIVERS SEAT CUSHION THREADS TORN AT CENTER SEAM

TL* THE CONTACT OWNS A 2014 MERCEDES E-350. WHILE DRIVING 60 MPH, THE VEHICLE MADE AN ABNORMAL BUMPING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THERE WERE NO VISIBLE LEAKS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027, (954) 644-5035) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX] THE MANUFACTURER STATED THAT THEY WOULD LOOK INTO THE FAILURE. THE FAILURE MILEAGE WAS 85,000.*DT *TP 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550. WHILE DRIVING AT LOW SPEEDS, THE REAR PASSENGER SIDE SPEAKER AND WINDOW BEGAN TO SMOKE. THERE WAS ALSO AN ABNORMAL RUBBER AND BURNING ODOR AND A CRACKING NOISE EMERGING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,950.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 20 MPH, SMOKE WAS DETECTED COMING FROM THE SPEAKER LOCATED ON THE REAR PASSENGER DOOR. THE VEHICLE WAS TAKEN TO ATLANTA CLASSIC CARS (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) AND THE CONTACT WAS INFORMED THAT THE SPEAKER BURST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE COMING FROM THE REAR PASSENGER DOOR. THE CONTACT PULLED OVER AND HEARD A SIZZLING NOISE COMING FROM THE REAR PASSENGER DOOR SPEAKER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE CONTACT DROVE TO MERCEDES-BENZ OF PLEASANTON (5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SPEAKER WAS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.

MERCEDES DEALERSHIP INFORMED ME THAT THE REAR MAIN SEAL OF MY AUTOMOBILE IS LEAKING AND COULD BE EXTREMELY DANGEROUS. THEY HAVE REFUSED TO CORRECT THIS SAFETY VIOLATION. THEY HAVE TO PULL THE ENGINE TO CORRECT IT. THIS LEAKAGE COULD CAUSE A FIRE CAUSING LOSS OF LIFE. I WAS INFORMED THE DEALER WOULD REPAIR THIS FOR ANYONE DRIVING A 2014 DIESEL AUTO. SINCE LESS THEN 3% OF CARS ARE DIESEL POWERED THIS IS OBVIOUSLY A WAY FOR MERCEDES TO AVOID REPAIRS. THEY STARTED REPAIRING THIS PROBLEM IN DIESEL CARS BEFORE MY WARRANTY EXPIRED. I HAVE BROUGHT MY MERCEDES IN FOR REGULAR MAINTENANCE CHECKS. IT IS OBVIOUS THAT THE COMPANY IS TRYING TO AVOID LOSSES RATHER THAN REPAIRING SAFETY PROBLEMS. MY AUTO WAS PURCHASED BRAND NEW. I AM WORRIED ABOUT MY LIFE AND MY CHILDREN. THIS IS GROSS NEGLIGENCE AND COULD LEAD TO LOSS OF LIFE IF NOT CORRECTED.

WHILE DRIVING THE ONBOARD COMPUTER FAILED RESULTING IN ALL THE WARNING LIGHTS GOING ON AND DISABLING THE POWER STEERING. MY MECHANIC DETERMINED THAT IT WAS DUE TO THE BLIND SPOT SENSORS WHICH ARE LOCATED IN THE REAR BUMPER GOING BAD BECAUSE OF SALT CORROSION. WROTE TO MERCEDES BUT HAVE NOT RECEIVED EVEN A RESPONSE. SEE THE ATTACHED LETTER IN THE DOCUMENTATION SECTION.

I HAVE HAD 6 BLOW OUTS OR BUMPS IN MY TIMES IN 2.5 YEARS WITH THESE CONTIPROCONTACT 245/40 R 18 97V TIRES IN NORMAL, URBAN DRIVING. THE REP AT THE DEALERSHIP TOLD ME THAT THIS IS A VERY COMMON ISSUE WITH THESE TIRES AND HE DOES NOT RECOMMEND THEM TO ANYONE. THE MOST RECENT BLOWOUT HAPPENED WITH I WAS DRIVING 40 MPH AND I DID NOT HIT A POTHOLE OR BUMP. THAT TIRE WAS ONLY 3 MONTHS OLD WHEN IT BLEW. IN THE PREVIOUS 10 YEARS, I HAD 2 BLOW OUTS ON MY PREVIOUS. PLEASE INVESTIGATE

UNDER NORMAL, URBAN DRIVING CONDITIONS ON PAVED ROADS AND HIGHWAYS, WE'VE HAD THREE (3) SIDEWALL FAILURES ON FRONT TIRES. A 2014 MB E350 SPORT SEDAN WITH 18" AMG WHEELS AND CONTINENTAL PROCONTACT 245/40 R18 TIRES. IN EACH CASE, WE NOTICED THE BUBBLED SIDEWALL BEFORE ANY INCIDENT. TIRES HAD 70% TREAD REMAINING WITH APPROX 10,000 MILES. FAILURE OCCURRED ON FRONT TIRES ONLY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (800) 351-7403) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FUEL SMELLS AND LEAKS SIMILAR TO EARLIER MODELS. MERCEDES CLAIMS THIS TO BE NORMAL IF THE TANK IS OVERFILLED WHEN I CALLED BUT DON'T REMEMBER THE NAME OF THE PERSON.

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ E350. WHILE DRIVING LOW SPEEDS, THE CONTACT'S VEHICLE WAS T-BONED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. THE CONTACT AND PASSENGER SUFFERED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 *BF ... CONSUMER STATED SEAT BELT DID NOT TIGHTEN DRIVING THE IMPACT. DRIVER RECEIVED HEAD INJURY AND BROKEN BONE IN HER LEFT HAND DUE TO FAILURE OF AIRBAGS. DRIVER WENT THE EMERGENCY ROOM. *JB *DT *TR

DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E550C. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134, (206) 467-9999) WAS INFORMED OF THE RECALL AND STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. THE CONTACT SPOKE WITH TYSINGER AUTOMOTIVE (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757)-865-8000) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

2014 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. *LD *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019; (212) 629-1600) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF ST. CHARLES (225 N, S RANDALL RD, ST. CHARLES, IL 60174, (888) 742-6095) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED A RECALL NOTICE FOR AIRBAG NHTSA ID 19V010. I HAVE TRIED FOR 2 YEARS TO GET IT REPLACED. THEY SAY IT IS STILL ON HOLD. NO PARTS.IT APPEARS THEY ARE NOT THAT CONCERNED ABOUT THIS. I THOUGHT AIRBAGS ARE NECESSARY IN A ACCIDENT TO SAVE LIVES. THE CAR IS NOW 7 YEARS OLD. ARE THEY WAITING FOR IT TO DIE FIRST?

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF CUTLER BAY (10701 SW 211 ST, CUTLER BAY, FL 33189, (305) 251-0345) WAS CONTACTED. THE MANUFACTURER WAS ALSO CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PURSUANT TO LAW 49 U.S.C. CHAPTER 301, I AM SUBMITTING A COMPLAINT THAT NHTSA RECALL #17V627 IS NOT BEING REMEDIED WITHIN A REASONABLE AMOUNT OF TIME BY MY MERCEDES-BENZ DEALER. I HAVE CALLED SEVERAL TIMES SINCE THE NOVEMBER 2017 RECALL WAS ISSUED AND AS OF TODAY (02.13.2019) THEY STILL DO NOT HAVE THE PART NOR DO THEY HAVE ANY ESTIMATED TIMELINE OF WHEN THEY WILL HAVE THE PART. I AM JUST TOLD TO CALL BACK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR PURCHASED 12\18,DEALER SAID HE HAD SAME PROBLEM WITH RECALL I SHOULD CALL MERCEDES. MERCADES SAID THEY WERE WAITING FOR AIR BAGS TO COME IN.HAVE NOT GOT ANY NOTICE THAT PROBLEM IS FIXED.I AM LEFT WITH A CAR THAT I WILL NOT HAVE A FRONT PASSENGER. +

SPEAKER IN RIGHT REAR DOOR HAS MELTED FOR THE SECOND TIME IN 5 MONTHS, CREATING A BURNING ODOR IN VEHICLE.