There are 2 stored owner reports matching the brakes leading-label group for the 2016 Mercedes-Benz E-Class in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)MY 2016 MERCEDES E-350, WHICH I BOUGHT 2 YEARS AGO AS A CPO VEHICLE FROM A MERCEDES DEALER HAS A PROBLEM WITH THE E-PARKING BRAKE SYSTEM. I BROUGHT IT TO THE DEALER IN MARCH TO HAVE THIS REPAIRED, AND WAS TOLD THE ENTIRE PARKING BRAKE CABLE AND OTHER PARTS NEEDED REPLACEMENT. I ASSUMED THIS WAS A COVERED REPAIR, ESPECIALLY WITH THE EXTENDED WARRANTY GIVEN ON CERTIFIED VEHICLES, AND THE FACT THE CAR IS FAIRLY NEW AND HAS LESS THAN 50,000 MILES. HOWEVER THE DEALER SAID IT IS NOT COVERED BY MERCEDES AND WOULD COST ME OVER $2500 TO REPAIR. I CONTACTED MERCEDES SUPPORT DIRECTLY, BUT THEY WOULD NOT AGREE TO COVER THIS UNUSUALLY AND COSTLY REPAIR, AS THEY CLAIM (INCORRECTLY) THIS IS NORMAL WEAR AND TEAR, ALTHOUGH I NEVER HAD A PARKING BRAKE SYSTEM FAIL IN THE PAST ON ANY VEHICLE. THIS RAISES A) SERIOUS SAFETY ISSUES AS I CAN NO LONGER USE THE PARKING BRAKE, AND B) MERCEDES SHOULD BE OBLIGATED UNDER THEIR WARRANTY PROGRAM TO COVER THIS TYPE OF REPAIR. LOOKING ONLINE, I SEE OTHERS HAVE HAD SIMILAR PROBLEMS, SO THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF VEHICLE. PLEASE HELP ME GET MERCEDES TO COVER THIS SAFETY NEEDED REPAIR AT THEIR COST, AS THEY SHOULD BE OBLIGATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE BRAKES ON MY 2016 MERCEDES BENZ E 400 APPEAR TO BE DEFECTIVE, AND MERCEDES BENZ HAS NOT MADE SUFFICIENT ATTEMPTS TO RECTIFY THE SITUATION. MY VEHICLE HAS REQUIRED NUMEROUS SERVICE ATTEMPTS, SINCE PURCHASE. I HAVE EXPRESSED MY CONCERNS REGARDING THE SAFETY OF THE VEHICLE SUCH AS, BRAKES FAILURE, AND BRAKES MAKING ABNORMAL NOISES HOWEVER, SAID CONCERNS HAVE CONTINUED TO BE DISREGARDED. FURTHERMORE, ON SEVERAL OCCASIONS, MY VEHICLE HAS FAILED TO STOP WHEN THE BRAKES WERE ENGAGED, WHICH COULD HAVE RESULTED IN A COLLISION.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 31, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.