NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Mercedes-Benz E-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE BRAKE PEDAL IS TOO CLOSE TO THE CENTER CONSOLE. THE SPACE FOR MY FOOT ON THE GAS PEDAL IS ONLY ABOUT 1/4-INCH WIDER THAN MY FOOT. SO, IN AN EMERGENCY SITUATION, WHEN TRYING TO LIFT MY FOOT OFF THE GAS PEDAL TO APPLY THE BRAKES, MY FOOT BECAME ENTANGLED WITH THE BRAKE PEDAL. BY THE TIME I FINALLY GOT MY FOOT ON TOP OF THE GAS PEDAL, IT WAS ALMOST TOO LATE. I ALMOST CRASHED.
THE DRIVERS EXTERIOR LEFT SIDE REARVIEW MIRROR IS OVERLY TOO LARGE AND IS MOUNTED APPROXIMATELY 2" TO 2.5" TOO HIGH . COMBINED WITH THE CO-LOCATED BODY ROOF SUPPORT BEAM BEING VERY LARGE THE DRIVER IS THEREFORE GREATLY IMPACTED BY THE COMBINED REDUCTION IN VISABILITY IN THAT ARC OF VISION WHILE TURNING LEFT. I'VE LEASED IN SUCCESSION 11 M/B SEDANS AND HAVE NEVER BEEN FACED WITH THIS PROBLEM. I'M 5'8", ATHLETIC, WELL AWARE OF ERGONOMICS, I'M A PE - SAFETY ENGINEER AND REALLY ANNOYED AND CONCERNED WITH THIS BIG BLIND SPOT AREA. I'VE FOUND THAT FOR THE FIRST TIME IN MY DRIVING LIFE I'VE HAD TO BE VERY CAREFUL WHEN TURNING LEFT PARTICULARLY IN VERY CONGESTED TRAFFIC SITUATIONS DUE TO THE LARGE REDUCTION IN VISIBILITY IN THAT AREA. PROBLEM STARTS IMMEDIATELY FROM A PARKED OR STOPPED SITUATION, LIKE AT A TRAFFIC LIGHT TO THEN INITIALLY START MOVING PARTICULARLY WHEN IMPLEMENTING A LEFT HAND TURN. VEHICLE LEASED ON 07/31/2017. PROBLEM HAS BEEN CONSTANT SINCE THEN.
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DELRAY MERCEDES-BENZ DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS
RECALL 17V246 WAS PERFORMED AT AUTHORIZED MERCEDES BENZ DEALERSHIP, COUPLE WEEKS AFTER THE SPOILER FLEW OFF WHILE DRIVING ON THE HIGHWAY WITHOUT WARNING, ALMOST STRIKING THE FOLLOWING CAR BEHIND ME AND GOING INTO ITS WINDSHIELD CAUSING POTENTIAL CRASH.
2017 MERCEDES BENZ E300. CONSUMER WRITES IN REGARDS TO LOSS OF STEERING WHILE TRAVELING AT HIGH SPEEDS. *LD THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
REAR RADAR NOT WORKING SO NO WARNING OF PEDESTRIANS OR VEHICLES. THERE IS NO DETECTABLE NOISE TO WARN OPERATOR. SERVICE MANGROVE AR BONITA MERCEDES OF FL. SAYS HE COULD DRILL SOME HOLES IN CA?.?? HAVE ALMOST BEEN STRUCK SEVERAL TIMES, THIS MUST BE A SYSTEM PROBLEM THE WAY THE ARE AVOIDING. VERY DANGEROUS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF CLEAR LAKE, CLEAR LAKE, TX, 281-554-9100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 10/27/17 *BF UPDATED 11/2/2017*JS
TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED REPLACEMENT. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,600. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ E300. WHILE DRIVING APPROXIMATELY 71 MPH, THE BRAKES SCREECHED AND THE VEHICLE SHOOK AND THEN SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE ACTIVE BRAKE ASSIST AND "SEE OPERATOR'S MANUAL" INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER KEPT THE VEHICLE FOR ONE WEEK. THE CONTACT RETRIEVED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE BRAKE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V076000 (AIR BAGS) AND 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE SUNROOF FOR MY 2017 MERCEDES E300 JUST SPONTANEOUSLY SHATTERED WHILE DRIVING. I WAS DRIVING STRAIGHT AHEAD AROUND 50 MPH ON A HIGHWAY ON A RAINY DAY, WITH NO ONE IMMEDIATELY IN FRONT OF ME WHEN I HEAR A LOUD NOISE THAT STARTLED ME. I DIDN'T KNOW WHAT HAD HAPPENED UNTIL I HEARD WIND NOISE FROM OUTSIDE AND REALIZED THE SUNROOF HAD SHATTERED. ONCE I WAS ABLE TO SAFELY PULL OVER, I REALIZED THAT THE THERE WAS A HUGE HOLE IN MY SUNROOF AND IT SEEMED TO HAVE ORIGINATE FROM INSIDE, AS THE GLASS WAS PUSHED OUTWARD. WITH NO CARS IN FRONT OF ME, DRIVING ON A STRETCH OF HIGHWAY WITH NO OVERPASS, I SUSPECT THAT THE GLASS OR CAR HAD A DEFECT AND SHATTERED ON ITS OWN. IT WAS A SCARY INCIDENT THAT COULD HAVE BEEN MUCH WORSE. FORTUNATELY, NO ONE WAS INJURED. THE CAUSE FOR THE INCIDENT IS UNKNOWN SINCE THERE WERE NO ROCKS OR OTHER FOREIGN OBJECT THAT WAS NEAR THAT COULD HAVE SPECIFICALLY HIT THE SUNROOF WITH DOING NO OTHER DAMAGE TO THE VEHICLE. *TR
I AM WAITING TO BUY THIS CAR BUT DO NOT WANT TO BUY UNTIL THE AIRBAGS ARE FIXED. THE CAR HAS REMAINED ON RECALL OF AIRBAGS SINCE JAN. 2019.
I own a 2017 mercedes benz e-class. I'm starting to smell gasoline in the cabin and also outside of my vehicle. I tried entering my VIN number to see if any recalls. There is something listed for the smell of gas. Can someone help me regarding this matter.