2018 Mercedes-Benz GLC-Class Complaint Log

P052E PCV value problem requiring a $2000 repair. Has happened 2 times in 70k miles.

Driving at 70MPH on interstate and glass on top of roof in front of sunroof became separated and flew off of car. Part appears to be named Cover OSR. Our safety was not at risk however part breaking off at highway speed could have caused accident for a vehicle behind us or caused injury if someone was struck by the part. When the part became detached, there is no longer a seal to prevent water or debris from entering into the roof of the car. Independent service center stated to take car to dealership repair. Has not been scheduled yet. It has not been inspected yet. There was excess noise prior to the part breaking loose.

I was driving when engine light came on.It then went into limp mode.The car would not accelerate we me trying to cross a busy 60mph road.I was almost killed.The code after it was tested p2138 .Pedal position sensor.This fault almost killed me....

Crankcase Breather Intake Line - Part number 274090560080 is malfunctioning and replacement of this requires over $2,000 at the dealership. This is a very common issue among the Mercedes-Benz vehicles that uses this same engine.

The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts. If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Vehicle stopped while driving on road. Car show "active brake assist malfunction" on the dashboard, immediately following the car will not accelerate. Shut the car off and restart, then the "check engine light" comes up. The active brake assist does not come up again, but the check engine light states on. I have taken the vehicle 5 times for this issue to the dealer, car is currently at the dealer. Reason of my report, is that I consider this situation extremely dangerous and should be investigated further. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Crankcase Oil Separator Filter is bad

P052e crankcase vent malfunction

Check engine light came on with code P052E : Positive Crankcase Ventilation Regulator Valve Performance.

There is a problem with the fuel pressure sensor or wiring to the fuel pump control unit. This causes the fuel bay door to malfunction, meaning sometimes it won't open and sometimes it opens on its own. Today, my local Mercedes dealer (Mercedes of Seattle) quoted $5081.00 to repair this. See attached electronic quote that I rejected and then it disappeared but I saved a screenshot of it. The car has less than 20,000 miles on it. This issue first appeared about a year ago, indicated by a solid yellow warning light (vehicle icon) on the dashboard.

The car wouldn't start. Battery is good. It had multiple codes and code for software update.

The contact owns a 2018 Mercedes-Benz GLC300. The contact stated while stopped in a parking lot, she raised the automatic liftgate, as she helped her husband load his walker into the rear cargo area of the vehicle, and the tailgate independently closed with force. The contact stated that both her husband and herself were struck on the top of the head by the liftgate. The contact stated that there was a pain but no physical injury was sustained. The contact stated that the failure had become constant and she no longer operated the liftgate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the liftgate motor needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

Driver's seatbelt is latched and it shows as unlatched with tge seatbelt sensor going off. On the dashboard it also shows the airbag icon

While driving and front driver seatbelt fastened, the seat belt unfastened warning will intermittently go on and off tightening the seat belt, as if first starting the car. This has occurred for several weeks now. Per the attached recall notice, this issue has already been identified in 2018 GLC models (my VIN does not show up, however, as part of the recall), and could cause failure of the restraint system. I showed the recall notice to a Mercedes dealer, but they could not replicate the intermittent problem and did not repair it (see attached).

While driving my SUV, I turned a corner and I heard and felt a wire or wires pull and snap inside the steering wheel. I then found that I could not operate any of the controls on the steering wheel and the driver side airbag light came on with a disabled message on the display. I think that it is the clock spring inside of the steering wheel that got caught up and snapped from me turning the wheel.

Panoramic Sunroof exploded while driving out of the blue. No other cars in front of me or near me. Nothing hit it.

Back seat passenger seatbelt will occasionally not latch.

P052E postive crankcase ventilation regulator valve

P052E issues

I hydroplaned when driving in rainy weather and slid across freeway. Apparently break assist activated and automatically applied break. The car spun around and hit concrete barrier and then slid again across the freeway. At that point, a message was on display reading Collision Prevention Assist Plus Inoperative See Owners Manual. My vehicle had power but wouldn’t respond to the gas pedal and would not accelerate. I was unable to move vehicle out way of oncoming traffic. Luckily no one hit me and police arrived to divert traffic away from me. I turned vehicle off and on again but still was not able to move vehicle. I couldn’t even shift gear to neutral. Don’t appear to be much damage to front of car but the way the tires were turned indicate a suspension issue. I am waiting on quote.

I was involved in a minor collision with a deer. I was driving alone and the deer hit my front passenger side. The airbags deployed. The knee bag completely destroyed the flesh on my entire right shin. It is one giant open wound that will take months to heal. I am short so I sit close to the dash. Had this knee bag not deployed I would have no injuries from the incident. The main airbag caused no damage so I feel I sit far enough away from that one. I am now scared to drive a vehicle with knee bags for fear of a repeat injury. I believe the knee bag is not safe for shorter people.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AT START-UP. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577) WHERE SHE WAS INFORMED THAT THE AIR BAG CONTROL UNIT PROCESSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

WHEN I WAS PULLING INTO A PARKING SPOT AT A LOW SPEED, THE CAR ACCELERATED AND LURCHED FORWARD, HITTING A WALL, WHICH DEPLOYED THE AIRBAGS. WHEN THE CAR STARTED TO ACCELERATE, I HIT THE BRAKES BUT THEY DID NOT ENGAGE.

TL* THE CONTACT OWNS A 2018 MERCEDES BENZ GLC300. THE CONTACT STATED THAT AT START-UP, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CRITZ INC MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO AN UNSTATED SOFTWARE FAILURE. THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.*BF*JB

THE SEAT BELT LATCH PLATES (THE PARTS THAT INSERT INTO THE BUCKLES) FOR THE REAR SEAT RETRACTED INTO THE INTERIOR PANELING, PREVENTING THE OCCUPANT FROM BEING ABLE TO USE THE SEAT BELT. (REFER TO SIMILAR RECALL # 18V177000). ALTHOUGH THERE WAS A RECALL FOR THE SAME ISSUE, MY VIN WAS NOT INCLUDED. I WAS ULTIMATELY ABLE TO FIX IT ON MY OWN BY FISHING IT OUT FROM THE INTERIOR PANEL WITH MY FINGERS WHICH WAS DIFFICULT TO DO. IT IS NOT CLEAR HOW IT HAPPENED, BUT WE THINK IT WAS AFTER THE REAR SEAT WAS DOWN AND WHEN IT WAS RETURNED TO IT'S NORMAL POSITION IT PUSHED THE LATCH PLATE INTO THE INTERIOR. WE CONTACTED OUR LOCAL MB DEALERSHIP AND WERE TOLD NOTHING COULD BE DONE SINCE THE VIN WAS NOT ON THE RECALL EVEN THOUGH WE HAD THE SAME EXACT ISSUE AS THE RECALL.

I PURCHASED THIS CAR IN 08/2018 WITH 900MILES CERTIFIED PRE OWN. I HAVE TAKEN IT TO DEALER 4 SEPARATE OCCASIONS FOR ENGINE LIGHT. EACH TIME THEY HAVE KEPT IT FOR OVER 2 WKS. THIS LAST TIME THE ENGINE LIGHT WENT ON IN MAY 2020. WE WERE ON FREEWAY GOING ABOUT 70MPH WHEN THE ENGINE WENT ON AND THE CAR LOST POWER AND CAME TO ALMOST A COMPLETE STOP IN MIDDLE OF FREEWAY. I HIT MY HEAD ON FRONT WINDSHIELD DUE TO THE IMPACT. THE DEALER STATES IT HAS BEEN REPAIRED BUT SAME PROBLEMS OCCUR ALMOST MONTHLY. *TR

AUGUST 8, 2019 WHILE PARKING MY CAR IN A GAS STATION AND GOING AT A LOW RATE OF SPEED I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I WAS UNABLE TO STOP THE CAR AND AS A RESULT HIT THE SIDE OF A BUILDING. THE CAR WAS TOWED AND REPAIRED. MERCEDES CORPORATE WAS NOTIFIED AND THEY SENT A MECHANIC TO CHECK THE CAR. ON AUGUST 21, 2019 I WAS INFORMED THAT MERCEDES FOUND NO EVIDENCE OF A MALFUNCTION. I WAS ALSO INFORMED THAT I COULD NOT HAVE THE CAR EVALUATED BY A THIRD PARTY. AROUND OCTOBER OF 2019 I HAD MY VEHICLE RETURNED TO ME FROM THE COLLISION CENTER. ON OCTOBER 24, 2019, AGAIN WHILE I WAS PARKING ON MY STREET AT A LOW SPEED THE VEHICLE ACCELERATED, THIS TIME I WAS ABLE TO PUT IT IN NEUTRAL, APPLY THE BRAKES AND AVOID AN ACCIDENT. AGAIN, I CALLED MERCEDES AND THE CAR WAS THEN TAKEN TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS TOLD THAT THEY COULD NOT LOOK AT THE CAR UNTIL MERCEDES CORPORATE GAVE THEM THE OK. I WAITED THREE WEEKS AND WAS THEN TOLD THE CAR HAD NO PROBLEMS. WHEN I PICKED UP THE CAR I DID ASK IF THE DEALERSHIP CHECKED THE CAR AND I WAS TOLD NO. MERCEDES SENT SOMEONE TO LOOK AT THE VEHICLE. WHEN I GOT HOME I OPENED THE HOOD AND FOUND IT FULL OF DRIED LEAVES. I GARAGE MY CAR BUT IT LOOKED LIKE THE CAR SAT ON THE LOT FOR THREE WEEKS IN THE WEATHER. I AM STILL DRIVING THIS VEHICLE AND WAITING FOR IT TO HAPPEN AGAIN. I WOULD HATE TO SELL IT AND HAVE SOMEONE HAVE A SEROUS ACCIDENT. I ALSO TRIED TO HAVE A LOCAL MECHANIC CHECK THE VEHICLE BUT THEY DID NOT WANT TO GET INVOLVED WITH THE ISSUE.

WHILE DRIVING ON THE HIGHWAY MY SUNROOF SUDDENLY EXPLODED.

ELECTRONIC SHIFTIER ISSUE. CAR WILL NOT DO WHAT IS BEING INPUT TO THE SHIFTIER. PARTICULAR ISSUE WHEN GOING FROM PARK TO DRIVE, DRIVE TO REVERSE, OR PARK TO DRIVER OR REVERSE. (NOTE THAT THE PRESSURE ON BRAKE PEDAL HAS ALWAYS SEEMED EXCESSIVE TO ME. HAVE HAD ISSUE WHERE CAR GOES INTO NEUTRAL WHEN TRYING TO PLACE THE SHIFTIER INTO PARK. I HAVE HAD TIMES WHERE CLEARLY THE VEHICLE DOESN'T REGISTER THAT THE BRAKE IS ACTUATED WHEN IT IS. HAVE HAD INSTANCE WHERE VEHICLE STARTS OFF IN DRIVE AND ROLLS UNDER POWER AS IT DIDN'T SHIFT INTO PARK AS INSTRUCTED. HAVE ALSO ENCOUNTERED THE CAR WALKING A STOP LIGHT. WHERE THE CAR CREEPS BECAUSE THE INTENDED BRAKE PRESSURE TO MAINTAIN A COMPLETE STOP ISN'T SUFFICIENT. SECOND SAFETY CONCERN, VEHICLE HAS HEADLIGHTS IN AUTO(NIGHT TIME OR LOW LIGHT) OR ON AND HEADLIGHTS & TAILLIGHTS ACTIVE. COME TO A STOP WITH STOP/GO ECO ON, ENGINE TURNS OFF AS IT SHOULD. HOWEVER ON RESTART HEADLIGHTS & TAILLIGHTS/BRAKE LIGHTS DIM. REAPPLY BRAKES, VEHICLE TO COMPLETE STOP. STOP/GO TURNS ENGINE OFF, FOOT OFF BRAKE ENGINE TURNS BACK ON, BEHAVIOR REPEATS. NOTE THAT LED DLRS DO NOT EXHIBIT DIM WITH HEADLIGHTS. (MERCEDES HAS NO PLANS ON DOING ANYTHING TO CORRECT DESIGN FLAW)

BROUGHT MY GLC300 IN FOR SERVICE ONCE I RECEIVED A RECALL LETTER FROM BENZ. I WAS TOLD THE RECALL SERVICE WOULD TAKE 2-3 HOURS. HOWEVER, ONCE I PUT THE CAR IN THE SHOP (1/10/2019), I WAS TOLD THE UNIT WILL NOT UPDATE AND A REPLACEMENT UNIT WAS ORDERED. AFTER DAYS IN THE SHOP, I PICKED UP MY CAR BUT THE NEW UNIT DID NOT INCLUDE ANDROID AUTO ( WORKED BEFORE ) WHICH I PAID FOR SO I WAS TOLD TO LEAVE THE CAR OVERNIGHT AGAIN TO FIX IT. THE NEXT DAY, I CALLED AND NO ONE KNEW WHAT WAS GOING ON AND NOW, 3 DAYS LATER, I STILL HAVE NOT HEARD WHEN MY CAR IS EXPECTED TO BE FIXED. I'VE CALLED SERVICE MULTIPLE TIMES AND HAVE ONLY HEARD THAT THEY WILL GET BACK TO US SOON BUT NO UPDATE CALLS CAME I HAVE TO CALLED THE SERVICES ON AND OFF,. IT SEEMS THAT MY CAR WAS PASSED BACK AND FORTH TO DIFFERENT SERVICE ADVISORS BECAUSE OF THEIR OFF SCHEDULE BUT NO ONE FOLLOWS UP ON MY CAR. THIS ONE RECALL FIX THAT SHOULD HAVE TAKEN ONLY 2-3 HOURS, HAVE NOW BECOME OVER 6 DAYS AND STILL COUNTING. THIS CAR IS 6 MONTHS OLD WITH LESS THAN 400 MILES - IT SHOULD NOT TAKE OVER 6 DAYS TO FIX AN ISSUE, ESPECIALLY A SOFTWARE ISSUE WHICH IS WHAT I'M TOLD. I'M NOT WAITING ON A PART TO COME IN SO WHY IS IT TAKING DAYS FOR MY CAR TO BE READY? I'M FOLLOWING UP ON THIS ISSUE DAY AFTER DAY AS IS MY DAUGHTER (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS WAITING AT A RED TRAFFIC SIGNAL ON ROUTE 7 IN LEESBURG, VA AND THE VEHICLE WAS IN ECO MODE WITH AUTO STOP ENGAGED. WHEN THE LIGHT CHANGED TO GREEN I DEPRESSED THE ACCELERATOR AND THE CAR IMMEDIATELY SHUT OFF AND THE GAUGES ON THE DASH ALL LIT. IT TOOK ME THREE ATTEMPTS BUT IT FINALLY RESTARTED.

WAS DRIVING DOWN HIGHWAY DURING CLEAR SUNNY DAY ON 12/21/18 AT ABOUT 2:30 PM ON I-10 EAST JUST OUTSIDE OF HOUSTON WHEN MY SUNROOF SUDDENLY EXPLODED OUTWARD. NO SIGNS OF ANY DEBRIS BEING FLUNG UP OR STRIKING SUNROOF AND THERE WERE NO VEHICLES CLOSE TO US AT THE TIME.

THE BRAKES SQUEAL VERY LOUD AND I AM CONSTANTLY HAVING TO BRAKE HARD SEVERAL TIMES TO MAKE THIS NOISE TEMPORARILY GO AWAY. I HAVE TAKEN IT TO MERCEDES AND THEY SAY THAT THIS IS NOT UNDER WARRANTY. I TOOK THE SUV ONCE EARLY ON AFTER THE CAR WAS PURCHASED. THE DEALER TOLD ME TO BRAKE HARD A FEW TIMES AND THIS WOULD GO AWAY. IT DIDN'T I TOOK THE CAR THREE TIMES TO THE DEALER UNTIL FINALLY THEY REPLACED THE REAR BRAKE PADS BUT TRIED TO CHARGE ME FOR IT. THE BRAKES CONTINUED TO SQUEAL. I TOOK IT TO AND INDEPENDENT GARAGE TO HAVE THE PADS REPLACED AT MY OWN EXPENSE SINCE MERCEDES DOESN'T KNOW HOW TO FIX THE PROBLEM. NOW THE BRAKES ARE STILL SQUEALING AND ARE VERY ANNOYING. IF I DO NOT GET THIS FIXED, I'LL NEVER BUY ANOTHER MERCEDES. THIS ONLY HAPPENS WHEN MOVING AND BRAKES ARE USUALLY COLD BUT SOMETIMES IT SQUEALS REGARDLESS IF IT IS COLD OR NOT. VERY ANNOYING PROBLEM.

'THE FIRST INCIDENT - OCCURRED IN AUGUST WHEN I STOPPED AT A STOP-LIGHT. I STARTED DRIVING WHEN THE LIGHT TURNED GREEN AND THE CAR WAS ACCELERATING AS NORMAL. THERE WERE CARS BEHIND ME ACCELERATING AS WELL AS NORMAL. MY SUV AUTOMATICALLY SHIFTED FROM DRIVE TO NEUTRAL BY ITSELF AS I CONTINUE TO ACCELERATE TO MOVE WITH THE NORMAL FLOW OF TRAFFIC. THE VEHICLE AUTOMATICALLY SLOWED DOWN TO NEUTRAL '2ND INCIDENT - THE SAME ISSUE OCCURRED AGAIN WITHIN TWO WEEKS I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 40 MILES PER HOUR IN HEAVY TRAFFIC WHICH HAD COMMERCIAL TRUCKS. THE VEHICLE AUTOMATICALLY SHIFTED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS NEARLY CAUSED A PILE UP ON THE LIE WITH THE CAR IMMEDIATELY BEHIND ME RUNNING INTO THE BACK OF MY CAR. '3RD INCIDENT - I STOPPED AT A STOP SIGN WAITING FOR THE LIGHT TO TURN GREEN IN ORDER TO MAKE A RIGHT TURN. I MADE A RIGHT ON VERY BUSY STREET AND THE CAR STARTED SHUTTING DOWN AND DECELERATING INSTEAD OF ACCELERATING. I URGENTLY STEERED THE CAR OVER TO THE SIDE OF THE ROAD AND TURNED IT OFF. I WAITED FOR A FEW MINUTES AND RESTARTED THE CAR AND IT SEEM TO HAVE BEEN WORKING. '4TH INCIDENT - ON SUNDAY SEPTEMBER 18TH, THE VEHICLE COULD NOT START SO I HAD TO CALL MERCEDES BENZ ROADSIDE ASSISTANCE. THE ENGINE DIDN'T MAKE ANY ATTEMPT TO START. THE LIGHTS DIDN'T TURN ON. THERE WAS ABSOLUTELY NO RESPONSE TO A KEYLESS OR MANUAL START. 'SEPTEMBER 29TH ' I PICKED UP THE SUV AND IT DROVE WELL WITHOUT ANY INCIDENTS 'OCTOBER 1ST ' THE VEHICLE AUTOMATICALLY SHIFTED FROM DROVE TO NEUTRAL AFTER MAKING A RIGHT TURN ON A VERY BUSY STREET WHICH NEARLY CAUSED AN ACCIDENT WITH ANOTHER CAR HITTING ME IN THE REAR. THIS NEARLY CAUSED A 'PILE UP' BECAUSE OTHER CARS WHERE URGENTLY SLAMMING THEIR BREAKS BEHIND ME TO PREVENT FROM HITTING THE CAR IN FRONT OF THEM. I WAS DROPPING MY SON OFF TO SCHOOL AND HE WAS SITTING IN THE BACK SEAT.

THE STEERING COLUMN STALK CONTROLS DRIVE, REVERSE, NEUTRAL AND PARKING. I STOPPED THE VEHICLE ON AN INCLINE IN A PARKING LOT. I HAD MY FOOT ON THE BRAKE. I SHIFTED INTO NEUTRAL. THE ENGINE WAS STILL RUNNING. I THOUGHT I PUSHED THE PARK BUTTON BUT THE CAR ROLLED BACK INTO ANOTHER VEHICLE.

WHEN BRAKING, THE BRAKES MAKE A GRINDING NOISE. THIS HAPPENS ANY TIME YOU APPLY THE BRAKES WHEN I AM BACKING OUT OF THE GARAGE OF MY HOME AND WHEN I STOP AT STOP SIGNS AND STOP LIGHTS AND WHEN TRAFFIC IS AT A STAND STILL ON THE MAIN THOROUGHFARE. THE NOISE WILL EVENTUALLY CEASE DEPENDING ON HOW OFTEN THE BRAKES ARE APPLIED. THIS IS AN ONGOING ISSUE THAT STARTED IN AUGUST, 2018 AND CONTINUES AS OF FEBRUARY 10, 2019.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES WERE NOT FUNCTIONING PROPERLY AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. MERCEDES-BENZ OF FORT MYERS (15461 S TAMMANY TRAIL, FORT MYERS, FL 33908, (800) 351-7403) REPLACED THE WINDSHIELD WIPERS FOUR TIMES , BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE FAILURE MILEAGE WAS AVAILABLE. *BF CONSUMER STATED THIS IS A "DANGEROUS CONDITION" ESPECIALLY IN THE DARK. FAILURE MILAGE AND FAILURE SPEEDS WERE NOTED AS ALL. *JB

THIS VEHICLE IS BEING SOLD WITH ALL-SEASON TIRES AND NO SPARE TIRE OR FLAT TIRE INFLATOR KIT. WE EXPERIENCED A FLAT TIRE AND WERE STRANDED FOR SEVERAL HOURS WITH NOW WAY TO CHANGE OUR FLAT TIRE. MERCEDES OFFERS MBRACE EMERGENCY SERVICE, BUT THIS TOOK LONG TO RESPOND. THIS VEHICLE SHOULD COME WITH RUN FLAT TIRES AND OR A WAY TO INFLATE A FLAT.

TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ GLC300. WHILE DRIVING 55 MPH, THE REAR DRIVER'S SIDE TIRE WAS PUNCTURED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH 18 INCH RUN FLAT TIRES. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. AFTER WAITING APPROXIMATELY 70 MINUTES ON THE SIDE OF THE ROAD, THE TIRE BURST INTO FLAMES. THE CONTACT WAS UNABLE TO PROVIDE THE TIRE MANUFACTURER, TIRE LINE, COMPLETE TIRE SIZE, OR DOT NUMBER. THE CONTACT STATED THAT THE FIRE ORIGINATED IN THE WHEEL WELL OF THE VEHICLE AND WAS NOT NECESSARILY CAUSED BY THE TIRE PUNCTURE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THERE WERE NO INJURIES SUSTAINED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,110.

BREAKS CONTINUALLY SQUEAK IN REVERSE ON COLDER MORNINGS AT SLOW SPEEDS. EVEN IF THE CAR WARMS UP FOR SEVERAL MINUTES, THE LOUD SQUEAKING DOES NOT STOP.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE VEHICLE DOORS AUTOMATICALLY LOCKED WITH THE KEYS INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 6,124. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V177000 (STRUCTURE, SEAT BELTS) MONTHS AGO. THE DEALER (ZT MOTORS OF FORT WALTON BEACH, 1000 N BEAL PKWY NW, FORT WALTON BEACH, FL 32547, (850) 863-2167) STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY HEEL GOT STUCK WHEN PRESSING THE GAS PEDAL CREATING A SAFETY HAZARD. MY SHOE WAS STUCK AND I HAD TO DRIVE BAREFOOT. I TOOK IT TO THE MERCEDES CALABASAS DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD NOT WEAR HEELS WHEN DRIVING. I HAVE DRIVEN FOR OVER 30 YEARS WITH NO ISSUES.

MY WORK HEELS GOT STUCK BETWEEN THE CARPET AND GAS PEDAL CREATING A DRIVING HAZARD. THERE IS A GAP THAT IS DANGEROUS AND AFTER NOTIFYING THE DEALER AND MB, THEY SAID THAT I SHOULD NOT WEAR WORK HEELS. I AM A PROFESSIONAL WOMAN AND WEAR BUSINESS SHOES. THE HEEL GOT STUCK CAUSING ME TO DRIVE WITH NO SHOES ON THE FREEWAY.

WHILE SLOWLY ACCELERATING THE TRANSMISSION MADE A LOUD BANG AND THE CAR SLOWED TO A CRAWL IN THE MIDDLE OF AN INTERSECTION NEARLY CAUSING A MAJOR ACCIDENT, STEERING WAS NEARLY GONE AS WELL WITH NO RESPONSE FROM ACCELERATOR. THE VEHICLE DISPLAY ALSO SAID IT LOST COMMUNICATION WITH THE KEY WHICH WAS IN THE VEHICLE.

I AM HAVING AN ISSUE OF SQUEAKY BRAKE. IT USUALLY HAPPENS IN SNOWING DAY OR DAY AFTER FROM FRONT WHEEL. BUT, IT WOULD HAVE HAPPENED AT SUNNY DAY TOO. IT SOUNDS VERY LOUD, SO ANNOYING. I TOOK MY CAR MERCEDES DEALERSHIP WHERE I LEASED THE CAR. FOR THE FIRST TIME, THEY FIXED. ACCORDING TO THE INVOICE, THE TECHNICIAN FOUND AND CONFIRMED THE ISSUE OF SQUEAKY COMES FROM REAR WHEEL. BUT, IT HAPPENS NOW AT FRONT. IT IS PRETTY MUCH DOUBTFUL ABOUT WHETHER THEY DID GOOD JOB OR NOT. I ATTACH A LINK OF YOUTUBE WHICH I RECORDED THE ISSUE MY SELF. PLEASE VOLUME-UP AND WATCH THE VIDEO. HTTPS://YOUTU.BE/MC6AHEVK8BI THANK YOU

A FEW WEEKS AFTER I BOUGHT MY VEHICLE THE BRAKES STARTED SQUEAKING. I MENTIONED THIS TO ONE OF THE SERVICE PEOPLE AND SHE SUGGESTED IT MIGHT BE A SMALL STONE. IT CONTINUED TO SQUEAK AND THEN IT STARTED SCREECHING. PEOPLE IN THE PARKING LOT AND AT HOME ASKED ME IF I WAS REALLY DRIVING A MERCEDES-BENZ. THE BRAKES WERE CHANGED EVENTUALLY AND THE SERVICE GENTLEMAN SAID IT WOULDN'T HELP AS IT WOULD START AGAIN. TRUE TO HIS WORD. THEY ARE SCREECHING AGAIN. IT'S EMBARRASSING TO SAY THE LEAST AND IT DEFINITIVELY HURTS OUR EARS. I HAVE HAD 4 MB'S AND I HAVE TO SAY I HAVE NEVER HAD THIS PROBLEM. SHAME ON YOU!