2016 Mercedes-Benz GLE-Class Complaint Log

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE63W4S. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED MULTIPLE FAILURES AFTER BEING PURCHASED IN APRIL OF 2016. WHILE DRIVING 45 MPH, THE CHECK ENGINE COOLANT INDICATOR ILLUMINATED. BIG ISLAND HONDA KONA (75-5608 KUAKINI HIGHWAY, KAILUA-KONA, HAWAII 96740, (808) 329-8101) REPAIRED THE ENGINE COOLANT SENSOR, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE TOTALLY INTEGRATED POWER MODULE WARNING INDICATOR ILLUMINATED AND THE SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. FURTHERMORE, THE "CHECK BATTERY FOR KEY" MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE KEY FOBS WERE REPLACED THREE TIMES BY THE SAME DEALER. UPON TURNING THE IGNITION, THE TURN SIGNAL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FUEL CAP WAS DEFECTIVE AND THEY REPLACED THE FUEL CAP. THE CONTACT STATED THAT THERE WAS NO FORMAL DIAGNOSTIC TESTING PERFORMED ON THE VEHICLE BY THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V272000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE PART FOR THE RECALL REPAIR WOULD NOT BECOME AVAILABLE ON THE ISLAND OF HAWAII FOR FOUR MONTHS. THE FAILURE MILEAGE WAS 50. *DT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE *JB

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE350. THE CONTACT STATED THAT THE HEADLAMPS WERE INSUFFICIENT TO DRIVE AT NIGHT, ESPECIALLY DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HAGERSTOWN (LOCATED AT 1955 DUAL HWY, HAGERSTOWN, MD 21740, (301) 733-2301) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20. *TT*JB

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY DIM AND IT WAS DIFFICULT FOR THE CONTACT TO SEE THE ROAD WHILE DRIVING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HAGERSTOWN (1955 DUAL HWY, HAGERSTOWN, MD 21740, (301) 733-2301) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT*JB

Vehicle stopped and wouldn’t start back up