There are 4 owner-reported steering complaints for the 2018 Mercedes-Benz GLE-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My car randomly swerves in a zigzag motion unexpectedly, nearly causing several accidents. I am scared to drive my car. I have not been able to detect any triggers, as it will do this randomly, regardless of a smooth road, street conditions, weather, speed, freeway, neighborhoods, etc. No warning lamps have come on. Tires are in excellent condition. I have not found any information online, and everything seems to be in perfect working order, tough it is absolutely not.
ON TWO SEPARATE OCCASIONS THE CAR SEEMINGLY WENT OUT OF CONTROL FROM THE DRIVER. WHILE DRIVING ON THE HIGHWAY THE CAR BEGAN TO SWERVE UNCONTROLLABLY AND WAS UNABLE TO BE BROUGHT UNDER CONTROL FOR A FEW SECONDS. WE HAVE TAKEN IT TO THE DEALERSHIP SERVICE DEPARTMENT ON TWO SEPARATE OCCASIONS ONLY TO BE TOLD NOTHING IS WRONG WITH THE CAR.
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ GLE550E. WHILE DRIVING AT LOW SPEEDS OUT OF A PARKING LOT, THE STEERING WHEEL WAS TURNED TO THE RIGHT AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL WITHOUT WARNING. THE CONTACT STOPPED THE VEHICLE BY FORCEFULLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CORAL GABLES (300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WHERE A DIAGNOSTIC TEST FOUND NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.
ELECTRIC POWER STEERING FAILED WHILE CAR WAS IN MOTION, CAUSING UNSAFE CONDITION, LOSS OF STEERING CONTROL AND LOW SPEED COLLISION WITH CONCRETE WALL. VARIOUS WARNING MESSAGES IN THE INSTRUMENT CLUSTER APPEARED. MBUSA INSPECTED VEHICLE, AND AN ELECTRONIC STEERING CONTROL FAULT CODE WAS FOUND. TECHNICIAN STATES IN REPAIR ORDER "STEERING RACK SHORTED" AND "PERFORMED SDS AND FOUND NO COMMUNICATION WITH ELECTRIC POWER STEERING CONTROL UNIT." MBUSA REFUSED TO MAKE ANY REPAIRS UNDER WARRANTY, STATING MBUSA "PERFORMED VERY THOROUGH ANALYSIS OF THE SUBJECT VEHICLE AND FOUND THAT THE VEHICLE OPERATED AS DESIGNED WITHOUT DEFECT AT THE TIME OF THE INCIDENT." PRIOR MODEL YEARS OF THE SAME MODEL VEHICLE WERE RECALLED FOR DEFECTIVE COMPONENTS AND WATER INGRESS INTO THE ELECTRIC POWER STEERING CONTROL UNIT (SEE: NHTSA SAFETY RECALL REPORT: 17V-241).
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026