2008 Mercedes-Benz ML-Class Complaint Log

BOTH SUPPLEMENTAL RESTRAINT SYSTEM (SRS), OR AIRBAG SYSTEMS MALFUNCTIONED WITH 15 MINUTES OF EACH OTHER DURING AN ORDINARY DRIVE TO MY BUSINESS LOCATION DURING A BUSINESS TRIP WITH MY MANAGEMENT. THE HEADREST ON THE PASSENGER SIDE DEPLOYED TO THE "CRASH" CONFIGURATION, THE CABIN FILLED WITH ACRID, BURNT ELECTRONICS SMELL AND THE RED SRS DASH LIGHT LIT. TEN MINUTES LATER, THE CABIN ONCE-AGAIN WAS FILLED WITH THE ACRID BURNT ELECTRONICS SMELL AND A SMALL AMOUNT OF SMOKE. THE SECOND TIME THE DRIVER SIDE MALFUNCTIONED. THERE WAS NO AIRBAG DEPLOYMENT AND NO CRASH. *TR

2008 MERCEDES BENZ ML63. CONSUMER STATES PROBLEMS WITH GASOLINE LEAK AND FUEL GAUGE INDICATOR *TGW WHILE DRIVING ON A COLD RAINY DAY, GAS FUMES GRADUALLY FILLED THE PASSENGER COMPARTMENT. THE WINDOWS WERE ROLLED UP AND THE HEATER WAS ON AT THE TIME. SHORTLY AFTER, THE GAS GAUGE INDICATOR BEGAN TO APPROACH EMPTY MUCH FASTER THAN USUAL. ABOUT AN HOUR LATER, WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED GAS FLOWING ON THE GROUND AROUND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND AN INSPECTION REVEALED A RUPTURE IN THE GAS TANK. THE CONSUMER WAS INFORMED SOMETHING SUCH AS A ROAD HAZARD MUST HAVE HIT THE VEHICLE. *JB MB DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT. UPDATED 06/10/10.*JB

JP MERCEDES BENZ IN PERU IL REPAIRS ML + GL TRAILER HITCHES ROUTINELY WITH A TOO SMALL WELDER + NON CERTIFIED PERSONNEL PERFORMING THE WELDING. THEY EXHIBIT TOTAL DISREGARD FOR THE SAFETY OF THEIR CUSTOMER AND ANYONE FOLLOWING ONE OF THESE "REPAIRED" VEHICLES.I HAVE PERSONALLY WITNESSED THIS. PLEASE FEEL FREE TO CONTACT THE SERVICE MANAGER + ASK HIM TO PRODUCE THE NAME OF THE "CERTIFIED" WELDER WHO PERFORMS THESE BLATANTLY INFERIOR REPAIRS AS THIS WILL CONTINUE INDEFINITELY UNTIL SOMEONE EXPOSES THIS DEALERSHIP AS THE PERPETRATORS OF REPAIR FRAUD THAT THEY ARE. THEIR PHONE # IS 815-223-7000. *TR

IT WAS 6:30 IN THE MORNING AND I WAS PULLING INTO MY GYM'S PARKING LOT. AS I ATTEMPTED TO BRAKE, THE CAR CONTINUED TO ACCELERATE. I KEPT PUMPING ON THE BRAKE ONLY TO HAVE THE CAR MAKE A GRINDING SOUND AS IT CONTINUED TO ACCELERATE (AS IF IT WERE RESISTING MY ATTEMPTS TO STOP IT). EVENTUALLY, AND THANKFULLY BEFORE IT HIT THE BUILDING, THE CAR STALLED TO A STOP. THE CAR ACTUALLY ASCENDED 3 WOODEN PORCH STEPS AND HIT INTO A WOODEN PORCH COLUMN BEFORE STOPPING. IT WAS A VERY EARLY SATURDAY MORNING. HAD I PULLED INTO THIS DRIVEWAY MID MORNING, ON THIS SATURDAY (A TIME WHEN THIS GYM IS ESPECIALLY ACTIVE), I COULD VERY WELL HAVE KILLED SOMEBODY. ON THE DAY OF THE INCIDENT, THE CAR WAS TOWED TO MERCEDES BENZ OF GREENWICH, CONNECTICUT. AT THE TIME, I WAS GIVEN A LOANER CAR TO DRIVE (AT NO EXPENSE TO ME). I HAVE BEEN TOLD THAT A CASE HAS BEEN ESTABLISHED TO INVESTIGATE THE INCIDENT. AFTER A WEEK'S TIME, I CONTACTED MERCEDES BENZ (800-367-6372 X6302 JUSTIN) IN AN EFFORT TO ASCERTAIN THE STATUS OF THIS INVESTIGATION. I COULD NOT GET A DIRECT ANSWER OF ANY KIND FROM THE GENTLEMAN THAT I SPOKE TO. MERCEDES BENZ'S LACK OF COMMUNICATION HAS BEEN VERY DISTURBING GIVEN THE SEVERITY OF THIS SITUATION. THIS IS A LEASED CAR WHICH I HAVE HAD FOR A LITTLE OVER 1 YEAR. WITHOUT ANY KIND OF EXPLANATION FROM MB AS TO WHY THIS HAPPENED, I DON'T THINK I WOULD STEP INTO THIS CAR IF AND WHEN IT WAS REPAIRED. I WOULD APPRECIATE ANY INTERVENTION YOUR DEPARTMENT IS PREPARED TO PUT FORTH ON MY BEHALF HERE THANK YOU. *TR

MERCEDES BENZ ML 350 2008 WAS INVOLVED IN AN INCIDENT IN WHICH THE DRIVER PUT THE CAR INTO PARK TO RETRIEVE AN ITEM FROM THE BACK SEAT. DRIVER STEPPED OUT OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE BACK SEAT OF VEHICLE. DRIVER OPENED THE BACK SEAT DOOR AND VEHICLE MOVED FORWARD APPROXIMATELY 31/2 FEET. DURING THE MOVEMENT OF THE VEHICLE DRIVERS FEET WERE RUN OVER BY VEHICLE AN PINNED UNDER LEFT BACK TIRE. 911 WAS CALLED POLICE & FIRE DEPARTMENT ASSISTED TO JACK UP CAR AND PULL DRIVER OUT FROM UNDER THE TIRE. PARAMEDICS ATTENDED AND DRIVER WAS TAKEN BY AMBULANCE TO HOSPITAL. DRIVER OBTAINED COMPRESSION INJURY WITH FOOT FRACTURE. DRIVER WILL BE CONTACTING MERCEDES BENZ TO NOTIFY OF INCIDENT REPORT AND INJURY. DRIVER WOULD LIKE COMPLAINT REGISTERED AS A SAFETY PRECAUTION TO AVOID SUCH FUTURE INCIDENCES RELATED TO ELECTRONIC SHIFTING COLUMN DEVICE INJURIES. *TR

TAKATA RECALL. I HAD AN AUTO COLLISION IN 2008, WHERE VEHICLE FRONT HAD TO BE REPLACED. MY INSURANCE COMPANY (AAA) PAID $40,000.00 FOR REPAIRS. THE AIRBAGS DIDN'T ACTIVATE. MAYBE I SHOULD THANK THE LORD, IT DIDN'T ACTIVATE.

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL FEELS LOOSE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION, BUT THEY HAVE BEEN UNABLE TO FIND ANY FAILURES. THE CONTACT BELIEVES THAT THE STEERING WHEEL IS MANEUVERING TOO EASILY AND IS CONCERNED THAT HE MAY LOSE CONTROL WHILE DRIVING. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 13,000.

CAR STALLED AT HIGHWAY SPEED OF APPROXIMATELY 55 MPH. DAUGHTER WAS BARELY ABLE TO GET THE CAR STOPPED DUE TO LACK OF POWER STEERING AND BRAKES. WAS BARELY ABLE TO AVOID TREE AND INJURY TO HER AND HER PASSENGER. *TR

THE OIL LEVEL LOW MESSAGE COMES ON EVEN WHEN THE OIL LEVEL IS FULL. THIS OCCURS AT HIGHWAY SPEED WHEN OUTSIDE TEMPERATURES ARE HIGH. *TR

ORIGINAL CAR, 2007 ML350,REPLACED WITH A 2008 BY DEALER AFTER MULTIPLE PROBLEMS, 2008 MANUFACTURED IN JANUARY,2008 THESE CARS A MANUFACTURED PROBLEM IN TO SPRING OF 2008,.CARS AT THAT TIME CONSIDERED WORST USED CAR IN CONSUMER GUIDE.. INTERNET SHOWS ELECTRICAL PROBLEMS FROM SEVERAL CUSTOMERS. NOT ABLE TO MAKE CONTACTS WITH THE HEAD OFFICE, WARRANTY GONE BECAUSE OF TIME,2008 HAS SAME PROBLEMS AS 2007, CAR HAS BEEN IN GARAGE MORE TIME THAN I HAVE BEEN ABLE TO DRIVE IT, AIR BAGS ENGAGED AND DISENGAGED, WINDSHIELD WIPERS COME ON WHEN NO RAIN, BACK LIFT OPENS BY ITSELF, WINDOWS WILL GO UP AND DOWN AT WILL, GPS DOES NOT WORK, STEERING WHEEL WILL NOT ADJUST, SEATS WON'T FOLD DOWN, OIL LEAK, OCCASIONAL ROTTEN EGG SMELL IN CAR, HEATER COMES ON AUTOMATICALLY AND CAR GETS SO HOT, HAVE TO OPEN THE WINDOWS, YET WHEN YOU WANT HEAT YOU OFTEN TIMES CANNOT GET IT TRANSMISSION LEAK (ALL CONSIDERED UNUSUAL BY THE DISTRIBUTOR, HAVE ALL REPAIR BILLS AVAILABLE, TECHNICIANS HAVE FOUND MOST ALL OF THE PROBLEMS, REPAIR COSTS ABOUT 1500 A WHACK, THEY HAVE BEEN TOLD THAT SHOULD SOMEONE GET HURT IN THIS CAR, THEY WILL BE HELD RESPONSIBLE, CAN'T AFFORD TO TRADE, I AM HANGING OUT ON A LIMB IN AN UNSAFE CAR. THESE ARE JUST A FEW OF THE THINGS THAT HAPPEN- HAVE FRIENDS IN THE CAR THAT CAN VERIFY ALL HAPPENINGS. LETTERS TO IRA ROSENBURRG (?) FROM PRIME MOTORS, SCARBOROUGH, MAINE GO UNANSWERED, JUST ASKED TO SIT DOWN AND TALK, SOME RUDE ENCOUNTERS, PRESENTLY WANT TO DO A TRANSMISSION OIL REPAIR AT 1500, CAR COST 57,000 THINKING ONE HAD A RELIABLE CAR, ONLY HAS LOW MILEAGE EITHER DON'T DARE DRIVE IT A LONG DISTANCE OR IT IS IN THE GARAGE FOR WORK.MY QUESTION: WHY DO WE SEE MAJOR RECALLS FOR MANY CARS BUT NEVER SEE MAJOR RECALLS FOR MERCEDES WHEN INTERNET SHOWS MANY PEOPLE HAVE PROBLEMS????? WOULD I RECOMMEND MERCEDES TO ANYONE---- NEVER QUESTION IS "CAR IN GARAGE AGAIN?" *TR