NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Mercedes-Benz ML-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TAKATA RECALL - RECALL ISSUED MONTHS AND MONTHS AGO MERCEDES BENZ STILL CAN NOT PROVIDE FIX
TAKATA RECALL. MY MERCEDES DEALER SAYS THEY DO NOT HAVE THE PARTS YET, WHEN ARE THEY GOING TO GET THE AIRBAGS AND HOW WILL I GET THE NOTICE THEY ARE READY TO REPAIR MY ML 350?
TAKATA RECALL- I HAVE BEEN TO THE DEALER AND THEY ARE UNABLE TO GET THE PART TO FIX MY VEHICLE. THEY KEEP TELLING ME PART IS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), 16V363000 (AIR BAGS), AND 17V017000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE ON JUNE 30, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TAKATA RECALL - IT'S BEEN A YEAR AND A HALF SINCE THE RECALL AND THERE HAS BEEN NO REMEDY PROVIDED! I AM FORCED TO DRIVE MY CAR UNSAFELY BECAUSE OF THE AIRBAGS. THIS SHOULD BE A SERIOUS OFFENSE FOR MERCEDES!
WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE
THE SWITCH SOME TIME NOT DETECT, AND DO NOT START. NEED TO TURN SEVERAL TIME TO START THE ENGINE. ONCE IT START NO PROBLEM. SOME TIME IN THE MORNING IT START WITHOUT ANY PROBLEM. THE DEALER TOLD ME IT IS A IGNITION PROBLEM, THE CAR MILEAGE IS ONLY 87000. WHEN I SEARCHED IN THE INTERNET, 1000 OF CUSTOMERS REPORTED THE SAME PROBLEM FOR 2010 AND 2011 MODEL CARS.
I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP SEVERAL TIMES SINCE THE PURCHASE OF THE VEHICLE AND I GET THE SAME ANSWER, WE DON'T KNOW ABOUT PARTS AND DO NOT KNOW ANYTHING ELSE OTHER THAN THERE IS A RECALL FOR THE AIRBAGS ON THIS VEHICLE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. AT THE TIME OF THE FAILURE, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO PROPERLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS EVENTUALLY TOWED TO THE LOCAL MERCEDES DEALER (JAMES MOTOR COMPANY (2440 RICHMOND RD, LEXINGTON, KY 40502, (859) 268-1150). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
THE CAR CAUGHT FIRE AND BURNT. THE SMOKE WERE FIRST SPOTTED FROM THE PASSENGER A/C VENT WHILE DRIVING FROM THE SCHOOL TO THE TEACHER'S HOUSE (LESS THAN 1 MILE DISTANCE). WITHIN MINUTES THE FIRE STARTED FROM THE GLOVE BOX OR PASSENGER AC VENT AREA. THE FIRE SPREAD TO THE BACK OF THE CAR IN LESS THAN 10 MINUTES. THE FIREFIGHTERS WERE THERE TO PUT OUT THE FIRE BEFORE IT GOT THE CHANCE TO GET TO THE FUEL TANK.
TAMARA INFLATOR BAG NOT REPLACED
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF THE WOODLANDS (16917 I-45, CONROE, TX 77385, (936) 206-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 20011 MERCEDES-BENZ ML350. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION STARTER SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,573. UPDATED 04/06/17 *LJ *AS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF NORTH ORLANDO (1100 RINEHART RD, SANFORD, FL 32771 (407) 710-5111) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
PASSANGER SEAT WITH SEAT HEAT ON CAUSED BURNT DAMAGE OF LEATHER UPHOLSTEREY IN LOWER LEFT PART OF THE BACK REST ACCOMPANY WITH SMOKE/FUMES. THE DAMAGED AREA IS ABOUT 2" LONG. 2011 ML350 WITH 27KMILES
TAKATA RECALL- I HAVE NOT BEEN CONTACTED BY MERCEDES AND I WOULD LIKE TO HAVE SOME INFORMATION ABOUT THE AIRBAG RECALL AND A TIMELINE FOR WHEN I CAN GET AIRBAGS REPLACED.
RECALL ISSUED 10/18/16, ID 276575, RECALL HAS NOT BEEN SATISFIED, I HAVE BEEN TOLD BY 2 NOTICES THAT I WOULD BE CONTACTED. MY COMPLETE MAILING ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
EIS THE KEY WILL LOCK/UNLOCK CAR, WILL TURN IN IGNITION BUT WILL NOT START CAR
TAKATA RECALL. WHEN WE WERE READY TO TRADE OUR VEHICLE, THE DEALER TOOK ABOUT $6000 OFF OF IT'S TRADE IN VALUE BECAUSE IT HAD A TAKATA AIR BAG IN IT AND A REPLACEMENT BAG WAS UNAVAILABLE TO REMEDY THE ISSUE. THE DEALER WAS UNABLE TO PUT THE VEHICLE ON THEIR LOT, IT HAD TO BE SOLD AT AUCTION. I FEEL WE SHOULD BE REIMBURSED THIS FINANCIAL LOSS WE SUFFERED DUE TO TAKATA'S INFERIOR PRODUCT.
I HAVE A MERCEDES BENZ ML- 350 YEAR 2011. THE VEHICLE HAS A LITTLE OVER 60,00 THOUSAND MILES. THE ENGINE LIGHT FROM MY DASH BOARD STARTED COMING ON. I BROUGHT THE CAR IN TO THE MERCEDES DEALERSHIP FOR A DIAGNOSTIC TEST. THE TEST RESULTS INDICATED THERE'S A PROBLEM WITH THE BALANCE SHAFT. THE REPAIR QUOTE I RECEIVED WAS $9,300.00. THIS IS QUITE ABSURD ... TO SAY THE LEAST ! AS I RESEARCHED THIS ISSUE REGARDING THE BALANCE SHAFT THIS HAS BEEN AN OCCURRING PROBLEM IN THE ML- 350 AND C CLASS MODELS SUCH AS THE C 220. (V6 272 ENGINE) THERE ARE NOTED CLASS ACTION SUITE'S GOING BACK TO THE ML- 350 2006 UP TO THE ML-350 2010. THE MERCEDES BENZ CORPORATION HAS SHOWED ONLY RELUCTANCE IN REPAIRING THIS PREVALENT PROBLEM. THERE POSITION AS STATED THIS ISSUE WAS RECTIFIED FROM THE 2010 RECALL. OBVIOUSLY THE PROBLEM WITH THE BALANCE SHAFT IN THIS ML - 350 MODEL HAS NOT BEEN RESOLVED. MY NEXT STEP IS TO APPROACH THE MERCEDES BENZ CORPORATION AGAIN FOR A FINAL DECISION IN RESOLVING THIS ISSUE. IF THEY DON'T TAKE THE RESPONSIBILITY IN STANDING BEHIND THERE PRODUCT AND KEEPING THEIR REPUTATION IN GOOD STANDING I HAVE NO OTHER CHOICE BUT TO PURSUE THIS AS A LEGAL MATTER...
THERE WAS A SERVICE CAMPAIGN NO. 2013040001, ISSUED APRIL, 2013 FROM DAIMLER AG, THE MANUFACTURER OF MERCEDES- BENZ VEHICLES, FOR MODELS 164 , X164, 251, MODEL YEARS 2011-2012. IT STATED THAT "DUE TO A SUPPLIER PROCESS ISSUE THE ELECTRONIC IGNITION SWITCH DOES NOT CORRESPOND TO SPECIFICATION WHICH MAY LEAD TO A NO START CONDITION WHEN TURNING THE KEY." I AM THE SECOND OWNER OF THIS VEHICLE, PURCHASED DECEMBER, 2014. SUNSET AUTO SALES PURCHASED THIS VEHICLE IN DECEMBER, WHICH IS MY HUSBAND'S CAR LOT. THE VEHICLE WAS DOING THIS RANDOMLY AND DEALERSHIP COULD NOT FIND FAULT CODE. DEALERSHIP HAD TO REPLACE IGNITION SWITCH JULY 22, 2016 AND INVOICE STATES " FOUND EIS TO BE DEFECTIVE. REPLACED EIS AND PROBLEM NO LONGER DETECTED AT THIS TIME." I CONTACTED MERCEDES CUSTOMER CARE SERVICE TO HAVE THIS REPAIR COMPENSATED AND WAS TOLD MY VEHICLE WAS NOT IN THE RECALL, THERE WASN'T ANY RECALL FOR THE EIS, AND THEY DIDN'T KNOW HOW MY VEHICLE HAD BEEN TAKEN CARE OF AND WOULD NOT COMPENSATE FOR THIS. I WAS NOT AWARE OF ANY METHOD TO TAKE CARE OF VEHICLE THAT WOULD CARE FOR THE EIS. MY VEHICLE YEAR AND MODEL WAS INCLUDED IN THIS CAMPAIGN, THAT HAD NO END DATE, I MIGHT ADD. I EXPLAINED THAT BEING STRANDED BECAUSE OF A NO START SITUATION WOULD NOT BE GOOD, GIVEN MY MEDICAL CONDITION. I FEEL BECAUSE THE IGNITION SWITCH IS A DOCUMENTED DEFECT, DESCRIBED IN THE SERVICE CAMPAIGN LETTER WITH NO END DATE, MERCEDES SHOULD HAVE COMPENSATED ME FOR THIS EXPENSE.
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. WHILE STATIONARY, THE VEHICLE'S IGNITION SWITCH MALFUNCTIONED AND PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. UPDATED 10/28/16*LJ *CN
FUEL LINE TEAR CAUSING ME TO LOSE CONTROL. WHEN STOPPED FUEL WAS RUNNING FROM UNDER MY VEHICLE, COVERED MOTOR AND ALL OVER CAR. LUCKILY IT IS A BLUE TEC MERCEDE NOT A GAS. VERY FRIGHTENING. DRIVING 55 MILES PER HOUR HIGHWAY. NO SMELL THAT I REMEMBER, JUST LOSS OF CONTROL STEERING. I THOUGHT IT WAS A POWER STEERING PROBLEM.
DEF/ADBLUE HEATER FAILURE. IT APPEARS IT IS COMMON FOR THE DEF/ADBLUE HEATER TO FAIL. I HAVE BEEN TOLD BY MERCEDES SERVICE THAT THEY REDESIGNED THE HEATER BECAUSE OF THE COMMON FAILURE OF THIS PART BUT THEY ARE NOT REPLACING THEM AS A RECALL. (SAME PROBLEM WITH VW WHICH IN NOW COVERED)
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF POMPANO AT (954) 644-4832 (LOCATED AT 350 W COPANS RD, POMPANO BEACH, FL 33064) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - NEVER REPLACED. FIRST NOTICE MAY 2016
WE REC. RECALL LETTERS FROM MERCEDES ABOUT RECALL #2016020003 THE AIRBAG BUT THE DEALER TOLD US ON LAST SVCS THAT THEY DID NOT HAVE ANY PARTS OR ANYTHING THEY COULD DO, THIS IS RIDICULOUS AS MB HAS NOT DONE WHAT IS REQUIRED TO FIX THE PROBLEMS. [XXX], [XXX] & FAMILY. PS: ON 10/16/16 EMAILED TODAY TO MB: WE HAVE SEVERAL MERCEDES (4) IN MY FAMILY AND OYES END RECALL FOR AIRBAGS BUT THE DEALERS DO NOT AHEM ANY RESOLUTION AND NOTHING HAS BEEN DONE SO FAR. WHY? [XXX](CALL ONLY AFTER 1 PM CA TIME). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TAKATA RECALL THERE IS STILL NO REMEDY AFTER AT LEAST 2 YEARS. THE LETTERS RECEIVED FROM MERCEDES CLEARLY STATE THAT THE AIRBAG CAN CAUSE INJURY OR DEATH, YET WE ARE TOLD TO PATIENTLY WAIT FOR THEM TO CALL WHEN THEY HAVE A SOLUTION. THIS IS UNACCEPTABLE AND NEEDS TO BE A PRIORITY BY EITHER MB OR ANOTHER SUPPLIER OF AIRBAGS!!!
I WAS IN A CAR ACCIDENT IN MARCH 2016 AND IT WAS A FRONT END COLLISION. I ALMOST WENT THROUGH THE WINDSHIELD HOWEVER MY SEAT BELT DIDN'T STOP ME OR LOCK IN PLACE AT ALL. I ALSO CONTACTED MERCEDES IN APRIL 2016 ABOUT MY DRIVER AIRBAG THAT WAS RECALLED DUE TO SAFETY CONCERNS AND I STILL HAVEN'T BEEN CONTACTED FOR A RESOLUTION AS I HAVE REACHED OUT TO THEM MULTIPLE TIMES FOR OPTIONS BECAUSE IT'S UNSAFE TO DRIVE MY VEHICLE
WHILE VEHICLE IS STATIONARY, TURNING KEY IN THE IGNITION SWITCH MAY OR MAY NOT START THE VEHICLE OR TURNING KEY IN IGNITION MAY EXPERIENCE A DELAY BEFORE VEHICLE WILL START OR IT MAY REQUIRE TURNING THE KEY IN THE ON AND OFF POSITION SEVERAL TIMES BEFORE STARTING. AFTER A NO START SITUATION, IT MAY TAKE SEVERAL MINUTES BEFORE VEHICLE WILL FINALLY START.
TAKATA RECALL IT HAS BEEN 17 MONTHS AND THERE IS STILL NO RESOLUTION.
TAKATA RECALL - WE HAVE YET TO HEAR ABOUT A REMEDY FOR OUR RECALLED AIRBAG
"TAKATA RECALL" STILL NO REMEDY FOR RECALL AND COMPANY JUST FILED BANKRUPTCY.
TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.
NHTSA RECALL NUMBER:16V081 MANUFACTURER RECALL NUMBER: 2016020003 RECALL DATE: FEBRUARY 11, 2016. MERCEDES HAS NO REMEDY AND STATES IT IS SAFE TO CONTINUE DRIVING VEHICLE. 21 MONTHS FROM RECALL DATE TO TODAY WITHOUT FIXING THE PROBLEM IS WAY EXCESSIVE.
TAKATA RECALL...I HAVE HAD A RECALL FOR A VERY LONG TIME ON MY AIR BAGS AND HAVE NEVER BEEN CONTACTED BY MERCEDES AGAIN AFTER THE INITIAL RECALL. I AM DRIVING AROUND WITH A POTENTIALLY DEADLY DEVICE IN MY VEHICLE. I FIND THIS RIDICULOUS ESPECIALLY SINCE I AM DRIVING A MERCEDES WHICH IS SUPPOSED TO BE ONE OF THE SAFEST VEHICLES! RECALL NUMBER 16V081. MFG RECALL NUMBER 2016020003
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HAGERSTOWN (1955 DUAL HWY, HAGERSTOWN, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERNS ABOUT GETTING THE RECALL COMPLETED DUE TO BEING DEPLOYED OVERSEAS AND HAVING TO SHIP THE VEHICLE BY MARCH 18TH. THE CONTACT WAS INFORMED THAT THE MANUFACTURER COULD NOT ASSIST WITH A REMEDY DUE TO NHTSA BEING RESPONSIBLE FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WARWICK AT 401-354-2747 (LOCATED AT 1557 BALD HILL RD, WARWICK, RI 02886) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *BF VIN IS INVALID *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED THE DEALER (MERCEDES-BENZ OF BAKERSFIELD, 5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 451-1400) EVERY THIRTY DAYS TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 12E028000 (EQUIPMENT). THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND WOULD NOT RELEASE PROPERLY WHEN NECESSARY; HOWEVER, IT WAS NOT THE FLOOR MAT THAT CAUSED THE FAILURE, AS NOTED IN THE RECALL CAMPAIGN. WHILE EXITING A CAR WASH TERMINAL, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT MANEUVERED THE BRAKE PEDAL AND CRASHED INTO A CONCRETE WALL. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DRIVER SUSTAINED CHEST PAINS, PAINS TO THE BREASTS, A BRUISED MOUTH THAT WAS BLEEDING, AND A HEAD INJURY. MEDICAL ATTENTION WAS REQUIRED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE MANUFACTURER WAS ALSO NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED NOT CONTACTED FOR PARTS AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF STOCKTON, 10777 TRINITY PKWY, STOCKTON, CA 95219, (209) 944-5511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REAR LEFT BRAKE LIGHT KEEP FAILING, THE BULB IS FINE. HAVE TO TAKE OUT SOCKET AND PUT IT BACK IN, THIS KEEPS HAPPENING OVER AND OVER. WAS TOLD THE HOLE LIGHT ASSEMBLY NEEDS TO BE REPLACED. NO ONE CAN SEEM TO SAY WHY THIS KEEP HAPPENING. THIS CAN HAPPEN AT ANY TIME IN MOTION, ON THE HIGHWAY, TURNING.
TAKATA RECALL, DRIVER SIDE AIRBAG RECEIVED NOTICE 15 MONTHS AGO AND NO REMEDY AVAILABLE YET.
TAMARA RECALL - STILL NO PARTS AT DEALER TO FIX MY AIRBAGS.
TAKATA RECALL.
REFERENCE: SEIFI VS MERCEDES-BENZ. I HAVE 66,000 MILES ON MY CAR. THE ENGINE LIGHT CAME ON WHILE DRIVING, WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD PART WAS DEFECTIVE. HAS CODE1200, 12007 FOR BALANCE SHAFT. MERCEDES HAD THIS SAME PROBLEM JUST SETTLED FOR 2005-2007 MODEL.
TAKATA RECALL. I RECEIVED THE LETTER OF THE RECALL AND WAS TOLD IT WILL BE REPAIRED BEFORE END OF 2016. HAVE NOT BEEN CONTACTED YET TO DO THE REPAIR.
TAKATA RECALL THE REMEDY SCHEDULE OUTLINED BY MERCEDES BENS USA AND TAKATA IN AGREEMENT WITH THE US NHTSA FOR HAZARDOUS 'TAKATA INFLATOR' AND CAUSE TO 'SEVERELY INJURE, OR EVEN KILL YOU OR YOUR VEHICLES OCCUPANTS' IS UNACCEPTABLE. PLEASE ACCEPT THIS NOTIFICATION AS TO CHALLENGE OUTLINED REMEDY AND SUBMIT FOR IMMEDIATE REMEDIATION AS TO AGREED CAUSE AND RESPONSIBLE PARTY. THE SCHEDULE DOES NOT MEET THE MINIMUM REQUIREMENTS. *JS
Data synced from NHTSA on May 4, 2026