There are 4 owner-reported suspension complaints for the 2010 Mercedes-Benz S-Classin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
FUALTY DRIVE SHAFT PROBLEM
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN THE NIGHT BEFORE AND PARKED IN THE GARAGE. THE FOLLOWING MORNING, THE PASSENGER SIDE SUSPENSION HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER (MERCEDES-BENZ OF THE WOODLANDS, 16917 INTERSTATE 45 SOUTH, WOODLAND TEXAS 77385) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION HAD TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
WIFE DRIVING 45 MPH ON 4 LANE HWWY RIGHT FRONT OF CAR FALLS DOWN ON TIRE PULLED OFF ROAD SOON AS POSSIBILE RIGHT FRONT AIR STRUT FAILED RUINED TIRE DAMAGED FENDER LUCKLY ONLY 45 MPH NOT 80 MPH ON I-75 INTERSTATE OR 130 MPH ON AUTOBON IN GERMANY OR SOMEBODY COULD HAVE BEEN DEAD
MY S550 WHEN DRIVING WOULD SUDDENLY GIVE A MALFUNCTION SIGNAL. I TOOK IT TO THE DEALER, SERVICE REPLACED THE 2 FRONT STRUTS. NOW THE CALL WILL GIVE A SIGNAL, RED LETTERS, "DO NOT MOVE CAR" AND THE ENTIRE STRUT SYSTEM WILL STOP WORKING AND THE CAR BODY IS VIRTUALLY SITTING ATOP THE TIRES. THIS AFTER REPLACING THE 2 FRONT STRUTS! THE DEALERSHIP SEEMS TO BE AT A LOSS AND I CAN'T EVEN GET THEM TO RETURN MY CALLS. I DON'T THINK IT IS A STRUT PROBLEM BUT A COMPUTER GLITCH. I DON'T THINK IT WAS NECESSARY TO PAY FOR THE STRUT REPLACEMENT. I WOULD LIKE MY CAR FIXED OR A REFUND.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026