NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Mercedes-Benz SL-Class. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.
2007 MERCEDES BENZ SL500. CONSUMER WRITES IN REGARD TO BRAKE FAILURE. THE CONSUMER STATED WHILE APPROACHING A STOP SIGN THE BRAKES FAILED TO ENGAGE. THE VEHICLE ROLLED THROUGH THE STOP SIGN. THE VEHICLE EXPERIENCED A CATASTROPHIC FAILURE OF THE SENSOTRONIC BRAKING CONTROL. THE VEHICLE FAULT CODES WERE 5611, C26DE, C26BB, AND C25D5. THE CODES WERE CLEARED BY A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO ASSIST UNTIL THE FAILURE RECCURED, LEAVING THE BRAKE FAILURE WARNING LIGHT ILLUMINATED. THE CONSUMER WAS CONCERNED THE MANUFACTURER WOULD NOT HONOR THE WARRANTY.
2017 MERCEDES BENZ SL 550. CONSUMER WRITES IN REGARDS TO DEFECTIVE PRE SAFE OPTION ON VEHICLE. *LD THE CONSUMER STATES THE SAFETY BELTS TIGHTEN RESTRICTING AND DISTRACTING THE DRIVER WHEN IT IS UNNECESSARY TO DO SO. THE FAILURE OCCURS IN ONE PARTICULAR SPOT WHERE TWO METAL PLATES OVERLAP IN THE STREET. *JS
STEERING WHEEL STUCK IN UP POSITION. IT WOULD NOT ADJUST TO THE PRESET UPON ENTERING THE VEHICLE. FOUND A FIX ONLINE TURNED OFF THE EASY ENTRY/EXIT FEATURE AND HAD TO SLAP THE WHEEL DOWNWARD TO GET IT UNSTUCK. IF THIS HAPPENS IN MOTION IT COULD LEAD TO LOSS OF CONTROL AND DRIVING WITH THE WHEEL IN FULL UP POSITION BLOCKS THE INSTRUMENTS.
Data synced from NHTSA on May 4, 2026