2005 Mercedes-Benz SLK-Class Complaint Log

The contact owns a 2005 Mercedes-Benz SLK-350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle eventually came to a rolling stop on the side of the road. In addition, the parking brake was activated; however, but failed to activate as intended. The contact stated that the low brake fluid warning light was illuminated. The contact refilled the brake fluid reservoir. The contact stated that the vehicle was almost involved in two crashes because of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. In addition, the contact stated that the vehicle was serviced a year prior for an extended warranty repair to prevent suspension corrosion. The contact stated that the dealer advised the contact not to drive the vehicle due to evidence of brake line corrosion. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 171,000.

As i was driving (on a bridge) the convertible top/roof gushed and dumped an incredible amount of hydraulic fluid/oil right in my face unexpectedly! This came out of the blue. I had just raised it since it began to rain. The combination of raining weather and being on a one lane bridge and then having that spew into my face rendered me unable to see and had Me swerving almost off the bridge as the other lane had vehicles driving. I almost wrecked and was left with highly painful eyes. In truth it could have lead to death without question had I not had a towel in my passenger seat to wipe my face. I’m now terrified to drive it but have to. Please help, especially if any others are having the same issue, which seems to be the case. I could have had an accident or worse had an accident with others and off of the bridge!

My vehicle has excessive rust issues that I’m being told by the dealership will compromise my safety. There is currently an extension of warranty for only the subframe in rear, but the rust is extended beyond that and is applied to the components needed to be removed in order to replace the subframe. Such as the exhaust pipe and brake lines as well. All are corroded to a high degree up to and including complete brittle material Disintegration. Exhaust and rear brake line cost make it impossible for me to have the vehicle brought back to safely drivable conditions. I have to get to work daily or my family will not eat or have a roof but at a cost of more than what the car is even worth I have no choice but to choose and compromise my safety and those around me or food and shelter for my family. Please help.

The brake lines are rusted from the rear sub Frame that was rusted And caused an accident. They told me the sub frame was the only item covered but that they could only bolt it and not weld if and then the exhaust and brake lines (rusted too bad to describe) weren’t covered and since I couldn’t afford it they only repaired the subframe and left the rest hanging ! My brakes failed on the way home. No one was injured but I can’t believe they let me go home with that condition!

the conductor plate along with its speed sensor is faulty. Luckily I just exit the highway, the transmission just stopped working, can't drive forward or reverse and when I apply gas on either D or R, just the RPM speed up as if the car is in neutral. I was stranded on the middle of the road. this happened a few time. after turning off the car and turn it back on usually reset it for a little bit. the first time, I have to replace the transmission.

transmission lines popping off popped off at 60 miles per hour tensed me up it stared smoking pushed the safety hazzard lights on and was able to limp it off the highway its happened 3 times after i repaired them afraid to even drive it now.no no no

improper heat treatment of the balance shaft spocket causing the balance shaft to worn out resulting in advance timing of the CAM. Mercedes acknowledges it's an known issue but don't cover cost of fixing it. Once ecu detected timing is off, it will stop the transmission from accelerating without any warning. Happened to me on a highway, good thing the car still have some momentum and was able to pull to the shoulder while others cars are coming from behind.

The rear subframe is corroded to the point of about to fall off and subsequently anything that is attached. Mercedes has extended a warranty on the subframe which is excellent, but only the subFrame? What about the touching bits like the bolts and screws among other items that are connected to it. So now because I cannot afford the $5,000.00 needed for the other rusted pieces that are brittle and likely to fall off when the subframe is replaced, then they won’t do it. So I must jeapordize my safety as I have to get to school and work.

A few days after a scheduled service visit at a local Mercedes-Benz (MB) dealer I noticed a creaking sound coming from the rear of my 2005 SLK350 that continued to get louder as time went by. I scheduled another appointment for post-inspection and I received the unfortunate news that corrosion of the subframe had resulted in a critical fracture rendering the vehicle unsafe to drive and that I was actually lucky to have not been involved in an accident from the mechanical failure. It is clear from the undercarriage photos that corrosion was localized to subframe junctions where other areas/parts in the vicinity did not experience debilitating fracture damage. I was surprised that a recently-serviced vehicle was now deemed unsafe to drive and required an entire rear subframe replacement. After some further investigation online (via forums, etc.) this appears to be a prominent issue with the R171 generation of rear subframes where corrosion protection was not applied to the steel subframe interior during manufacturing, which results in corrosion from the inside out, and thus by the time the problem is visually evident it is much too late from a life safety standpoint.

REAR SUBFRAME RUSTING FROM THE INSIDE OUT. DUE TO POOR DESIGN, THERE IS AN ARCH THAT HOLDS WATER IN AND THE WATER CAN'T GET OUT CAUSING IT RUST FROM THE INSIDE OUT. SEARCHING MERCEDES ONLINE FORUMS, THIS SEEMS LIKE A PROBLEM LOTS OF PEOPLE PROBLEM AND MERCEDES DENIES THIS PROBLEM. I HAVEN'T HAD AN ACCIDENT YET, BUT IT SEEMS LIKE IT IF I DON'T REPLACE IT. HTTPS://WWW.SLKWORLD.COM/SEARCH/55011/?Q=SUBFRAME&O=RELEVANCE HTTPS://WWW.GOOGLE.COM/SEARCH?Q=MERCEDES+SUBFRAME+RUST&OQ=MERCEDES+SUBFRAME+RU&AQS=CHROME.1.69I57J0L3.10211J0J7&CLIENT=MS-ANDROID-HUAWEI-REV1&SOURCEID=CHROME-MOBILE&IE=UTF-8 THE FOLLOWING PERSONS CAR WAS FLIPPED WHILE IN THE HIGH WAY. HTTPS://WWW.SLKWORLD.COM/THREADS/REAR-SUBFRAME-R171.553156

THE FUEL GAUGE IS WORKING ERRATICALLY. AFTER FILLING UP WITH FUEL, GAUGE SHOWS 3/4 FULL. NEXT MORNING, SHOWS FULL. AFTER DRIVING 25 MILES INTO WORK, FUEL GAUGE SHOW 1/4 FULL. END OF THE DAY, FUEL GAUGE SHOWS 1/2 FULL OR EMPTY. THE READING CAN BE ALMOST ANYWHERE AND IS UNRELIABLE. I HAVE HAD TO RESORT TO TRACKING MILEAGE AND FILLING UP BEFORE RUNNING OUT OF FUEL. THE CAR HAS RUN OUT OF FUEL ON A FEW OCCASIONS CAUSING THE CAR TO LOSE POWER AND SPEED ON A MAJOR HIGHWAY WHICH IS VERY UNSAFE. *TR

THE EMERGENCY BRAKE LINE CAUGHT FIRE UNDERNEATH THE ARM REST COMPARTMENT. TRACED THE LINE BACK TO REAR TIRES AND NOTHING ELECTRICAL COULD BE SEEN TOUCHING BRAKE CABLE LINE. SO NO OBVIOUS REASON WHY CABLE WOULD IGNITE. I WAS PARKED IN CAR PORT STALL AFTER A SHORT TRIP TO A FRIENDS HOUSE.

JUST GOT OFF THE HIGH WAY AND DRIVE ONTO A LOCAL STREET, THE CAR WOULD NOT SHIFT INTO ANY GEAR FORWARD OR REVERSE. END UP HAVING TO TOW THE CAR. LUCKILY IT DIDN'T HAPPEN WHILE I WAS AT THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2005 MERCEDES BENZ SLK350. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

SIDE MARKER BULBS CONSTANTLY BURNING OUT. PURCHASED CAR IN 2012, AND EVERY ANNUAL INSPECTION NEED TO REPLACE BULBS. BUT AFTER ABOUT TWO WEEKS, THEY BURN OUT AGAIN. WAS TOLD BY MECHANIC WIRING IN LIGHT ASSEMBLY DEFECTIVE. COST TO REPLACE ASSEMBLY ESTIMATED $150 PER SIDE/$300 FOR BOTH - EXCLUDING LABOR. IF ASSEMBLY DEFECTIVE, FEEL I SHOULD NOT ABSORB COST TO REPLACE. AN OBVIOUS MERCEDES DEFECT.

FIRST INCIDENT I WAS DRIVING DOWN A MOUNTAIN (MALIBU CANYON ROAD) AROUND 10:30PM AND THE AUTOMATIC TRANSMISSION WENT OUT OF GEAR BY ITSELF AND I HAD NO FORWARD CONTROL. THE ENGINE REVVED BUT THE TRANSMISSION WAS NOT ENGAGED. I WAS GOING DOWNHILL BUT IT TOOK ME AWHILE TO FIND A PLACE TO PULL OFF THE ROAD. THERE WAS NO CELLPHONE SERVICE IN THAT LOCATION SO I WAITED FOR A FEW MINUTES TO FLAG SOMEONE DOWN. NO ONE CAME BY SO I RESTARTED MY CAR AND WAS ABLE TO GET IT BACK INTO GEAR. THE SECOND INCIDENT MY WIFE AND I WERE DRIVING ON THE 101 FREEWAY AT APPROXIMATELY 65MPH AND THE TRANSMISSION DISENGAGED FROM DRIVE AND WENT INTO NEUTRAL WITHOUT ANY WARNING. WE NEARLY GOT REAR ENDED AND BY LUCK WERE ABLE TO COAST TO AN OFF RAMP. UPON REACHING THE BOTTOM OF THE OFF RAMP, I TURNED OFF THE ENGINE AND WAITED A MINUTE AND UPON RESTARTING THE ENGINE I WAS ABLE TO REENGAGE IT IN DRIVE. THE THIRD TIME BEFORE I DECIDED TO BRING IT TO THE MERCEDES DEALER, I WAS DRIVING IN TRAFFIC ON THOUSAND OAKS BLVD. AND EXPERIENCED THE SAME PROBLEM. I HAD TO PULL OVER INTO THE RIGHT LANE, CURB THE CAR AND SHUT OFF THE MOTOR. AFTER A FEW MINUTES I RESTARTED THE CAR AND WAS ABLE TO BUT IT BACK INTO GEAR. ALL OF THESE INCIDENTS TOOK PLACE WITHIN A 1 1/2 MONTH PERIOD AND I CANNOT TRUST THE CAR TO BE SAFE ANY LONGER WITH THIS CONDITION. *TR

TOOK MY CAR IN, IT WOULD NOT GO INTO REVERSE, THEN THE ENGINE WAS WINDING OUT REALLY HI ON THE TACHOMETER, MERCEDES SAID IT WAS THE VALVE BODY MODULE IN TRANSMISSION, OK- THEN THEY TOLD ME MY ENGINE BALANCE SHAFT WAS NOT WORKING AND THE LABOR WAS 5628.00 THEY HAVE NOT YET QUOTED ME A PRICE ON THE PARTS FOR EITHER ISSUE. SAID THE ENGINE WILL JUST SEIZE UP WHEN DRIVING, I LOOKED THIS UP ON INTERNET AND THERE SEEMS TO BE A CLASS ACTION SUIT GOING ON WITH THIS BALANCE SHAFT ISSUE.IS THIS A SAFETY ISSUE THEY OVERLOOKED POSSIBLY ? MILES AS LOW AS 62K HAVING SAME ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IGNITION SWITCHES INADVERTENTLY TURN FROM "RUN" TO "ACCESSORY" POSITION WHILE CAR IS DRIVEN AND I HAVE TO RESTART THE CAR TO KEEP GOING. I WOKE UP TO READ IN THE NEWSPAPER TODAY (2/28/2014) THAT THERE IS A RECALL ON THE GM FAULTED IGNITION DEATHS AND THE SAME EXACT PROBLEM DESCRIBED IS IN MY CAR AND STILL EXISTS IN THIS VEHICLE. I LOVE THIS CAR BUT IT SCARES ME. I TOLD THE LOCAL NEW CAR DEALERSHIP ON THIS AND THEY SAID IT WOULD COST ABOUT $2,000.00 TO FIX IT AND I SHOULD WAIT TILL IT GETS WORSE BEFORE FIXING IT. PLEASE ADVISE ON ANY HELP I CAN GET BEFORE IT IS TOO LATE.I BELIEVE YOU ARE THE RIGHT AGENCY TO HELP ME ON THIS I WILL GLADLY SURRENDER THIS CAR FOR YOUR INSPECTION.. THANK YOU. CC:MY ATTORNEY *TR

TL*THE CONTACT OWNS A 2005 MERCEDES BENZ SLK350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY SHUT OFF TWICE WHILE DRIVING 40 MPH. THERE WAS PLENTY OF FUEL IN THE VEHICLE DURING BOTH FAILURES. THE VEHICLE COULD NOT BE RESTARTED ONCE IT SHUT OFF. DURING THE SECOND FAILURE, THE VEHICLE CAME TO A COMPLETE STOP IN THE CENTER LANE OF A BUSY ROAD. AS A RESULT, HIS VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. FLORIDA PALM BEACH GARDEN POLICE REPORT NUMBER 06569673 WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AFTER BOTH FAILURES, BUT THEY COULD NOT GET THE VEHICLE TO START. AFTER THE FIRST FAILURE, THE DEALER REPLACED THE FUEL PUMP. THE FIRST FAILURE OCCURRED ON FEBRUARY 24, 2009 AND THE SECOND FAILURE OCCURRED ON MARCH 16, 2009. THE VEHICLE HAS BEEN AT THE BODY SHOP SINCE MARCH 17, 2009. THE DEALER AND THE MANUFACTURER HAVE ELECTED NOT TO SPEAK TO THE CONTACT. HE WAS INFORMED BY WORKERS THAT THE VEHICLE WAS DIAGNOSED AND THE CAUSE OF THE FAILURE WAS NOT LOCATED; THEREFORE, THE DEALER AND MANUFACTURER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 56,851 AND CURRENT MILEAGE WAS 57,000. UPDATED 06/27/09 *BF THE CONSUMER STATED 2005 SLK REPORTEDLY SUFFERS FROM A FAULTY FUEL SYSTEM WHICH CAN CAUSE THE VEHICLE TO STOP UNEXPECTEDLY. THE CONSUMER STATED THE FUEL PUMP WAS REPLACED PREVIOUSLY, BUT THE PROBLEM RECURRED. UPDATED 06/23/09.*JB

[XXX] 2005 SLK 350 I HAVE A MANUAL TRANSMISSION IT IS HARD TO GET INTO FIRST GEAR FROM NEUTRAL WHERE IT SLIPS INTO REVERSE. THE DEALER HAS NOT SO FAR BEEN ABLE TO DUPLICATE THIS. I FOUND ONLINE THAT THERE IS A TSB ON THIS. THEY SAY UNLESS THE CAN DUPLICATE THIS THEY WILL NOT PROCEED WITH IT. I INFORMED THE DEALER EARLIER THAT I HAD A WRITTEN NOTE FROM MY FRIEND WHO WAS WITH ME ONCE WHEN IT HAPPENED, THEY DID NOT CARE. TSB TELLS THE DEALER IF YOU RECEIVE CUSTOMER REPORTS IN THE ABOVE MODEL VEHICLES OF FIRST OR REVERSE GEARS BEING DIFFICULT TO ENGAGE FROM NEUTRAL AND/OR THE SHIFTER CATCHING BETWEEN GEARS DURING THE UPSHIFT, THIS MAY BE DUE TO INSUFFICIENT LUBRICATION OF THE TRANSMISSION INPUT SHAFT NOT ALLOWING THE CLUTCH DISC TO MOVE FREELY. THIS IS A DANGEROUS SITUATION THAT HAPPENED FIVE TIMES. MERCEDES HAD THERE REGIONAL REP LOOK AT THE CAR AND HE COULD NOT DUPLICATE IT FOR THE SHORT DRIVE HE DID. THE TECH STATED THE SAME BUT THEN THIS IS THE SAME TECH WHO CLAIMED HE FIXED TWO OTHER PROBLEMS THAT WERE STILL A PROBLEM AS NOTED BY THE REGIONAL REP. ON THE WAY HOME FROM THE DEALER, SARASOTA MERCEDES THE CAR DID THE SAME GOING INTO REVERSE AT A LIGHT FROM NEUTRAL AND I JUST MISSED AN ACCIDENT BACKING UP WHEN THE LIGHT CHANGED WHILE THE CAR BEHIND ME WENT FORWARD. I WAS SO UPSET BY THIS I TRADED IN THE CAR ON THE WAY HOME KNOWING THAT THE DEALER AND MERCEDES HAD NO INTENTION OF RECTIFYING THIS KNOWN PROBLEM AS SHOWN BY THE TSB. MERCEDES AND THE DEALER REFUSED TO APPLY THE TSB BUT THEY REFUSED AND LET ME DRIVE AWAY WITH AN UNSAFE VEHICLE WITH AN ACCIDENT WAITING TO HAPPEN. THIS IS INCOMPETENCE ON BOTH OF THEIR PARTS. THIS IS THE TSB NUMBER: P-26-50-02TITLE: MANUAL TRANS - FIRST OR REVERSE GEAR DIFFICULT TO ENGAGE. IT USED TO BE ON THE INTERNET BUT AFTER I WROTE TO THE PRESIDENT/CEO, GENERAL MANAGER CUSTOMER SERVICE AND THE VP OF SALES AND MARKETING IT WAS REMOVED, THAT WAS THEIR RESPONSE TO MY PROBLEM. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CAR CONTINUES TO ROLL AT STOP LIGHT AFTER I APPLY PRESSURE TO BRAKE TO STOP CAR. MUST STOP CAR FURTHER AWAY FROM CAR IN FRONT TO PREVENT POSSIBLE CONTACT. *NM

I BOUGHT A CAR IN DECEMBER OF 2004 FROM MERCEDES BENZ AND NEVER HAD ANY PROBLEMS UNTIL A YEAR LATER. I STARTED TO GET TRANSMISSION PROBLEMS, THE CAR WOULD START JERKING WHEN I COME TO A STOP, AND THE RPM ON THE CAR WOULD GO HIGHER THAN NORMAL WHEN I STEP ON THE GAS PETAL AFTER COMING TO A COMPLETE STOP. I HAVE BROUGHT THE CAR INTO AUTOBAHN NUMEROUS OF TIMES TO TRY AND GET THIS PROBLEM FIXED, BUT THE PROBLEM KEEPS OCCURRING AND NEVER SEEMS TO BE FIXED COMPLETELY. THE FIRST TIME AROUND THEY HAD REPLACED MY TRANSMISSION, AND FIXED THE TAP THREADS ON THE NEW TRANSMISSION HOUSING, THE SECOND TIME AROUND THEY UPDATED OUR SOFTWARE AND CONTROL UNIT, AND THE THIRD TIME THEY CHECKED OUR CONTROL UNIT, INSTALLED A ELECTROHYDRAULIC CONTROL UNIT, THE FORTH TIME AROUND THEY DID A ADAPTATION PERFORM, AND CHECKED OUR OIL LEVEL, SOFTWARE, BATTERY CHARGER, AND THEN THE FIFTH TIME THEY INSTALLED A NEW ELECTROHYDRAULIC CONTROL UNIT, AND DID ANOTHER ADAPTATION PERFORM AND THAT DID NOT WORK SO THEY REPLACED OUR TRANSMISSION AGAIN, AND NOW IT'S STILL NOT FIXED. *TR

DT*: THE CONTACT STATED WHILE TRAVELING 50MPH AND ACCELERATING THE VEHICLE GOES TO NEUTRAL AND LOOSES POWER. THE VEHICLE MUST BE PUT INTO PARK, TURNED OFF AND RESTARTED TO REGAIN POWER. THERE IS NOT A DELAY FROM THE TIME IT IS TURNED OFF UNTIL START UP. THE VEHICLE HAS STALLED A TOTAL OF THREE TIMES. THE DEALERSHIP HAS BEEN ALERTED AND REPLACED THE TRANSMISSION CONTROL MODULE ETC ON MAY 16TH, THE PROBLEM RETURNED ON MAY 27, 2006. THE DEALERSHIP HAS BEEN UNABLE TO SUCCESSFULLY CORRECT THE PROBLEM. THE CONTACT HAS BEEN IN TOUCH WITH A SERVICE ADVISOR WHO EXPLAINED THEY NEED TO SPEAK WITH SOMEONE REGARDING THE ISSUE BEFORE THEY INSPECT THE VEHICLE AGAIN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SALES DEALER BECAUSE OF THE DISTANCE TO THE REPAIR SHOP. THE SALES DEALER INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER SERVICE DEALER NEAR THE CONTACT'S RESIDENCE. THE MANUFACTURER HAS NOT BEEN ALERTED. THE VEHICLE IS A CLK320.*AK

EXCESSIVE OIL CONSUMPTION 7 - 8 QUARTS IN 6800 MILES . *NM

ON FEBRUARY 18/2011 AND WHILE DRIVING MY 2005 SLK 350 START SHAKING AND THE LIGHT "CHECK ENGINE" TURNED ON. I TOOK THE CAR TO THE DEALER AND IT WAS RETURNED A COUPLE OF DAYS AFTER AND I WAS TOLD THAT THE CAR IS OK. THERE IS/ WAS NO PROBLEM WITH THE ENGINE AND THE LIGHT WAS RESET TO NORMAL. AFTER A COUPLE OF DAYS THE CAR START SHAKING AGAIN AND THE LIGHT "CHECK ENGINE" WAS ON AGAIN. THE CAR WAS TAKING TO MERCEDES DEALER AND SAME ANSWER THE CAR IS OK OR WE HAVE NOT FOUND ANY PROBLEM WITH THE ENGINE AND THE LIGHT WAS RESET BACK TO NORMAL...WELL, IT HAD HAPPENED TWO MORE TIMES SINCE THEN. TODAY IS MARCH, 31ST AND THE LIGHT IS ON AGAIN AND I AM DRIVING A CAR THAT KEEPS SHAKING AND I FEEL VERY MUCH UNSAFE. I AM DRIVING A VERY EXPENSIVE CAR AND I CAN'T ACCEPT AND I WILL NOT ACCEPT THE IDEA THAT I SHOULD BE DRIVING A CAR THAT DOES NOT MAKE ME FEEL SAFE. THE SERVICE AT THE MERCEDES DEALERSHIP HAS BEEN GOOD. THEY HAVE TAKING MY CAR FROM MY OFFICE AND BROUGHT ME A LOANER CAR AND THEY ARE KIND TO ME AND I DO APPRECIATE THAT A LOT; BUT, AT THE SAME TIME, I FEEL THAT IF THE TECHNICIAN CAN'T NOT FIND THE PROBLEM, SOMETHING IS VERY WRONG AND WHY MY SAFETY SHOULD BE EXPOSE. WHY AM I DRIVING AN EXPENSIVE CAR THAT IT IS NOT RELIABLE AND IT IS GIVING ME ADDITIONAL STRESS THAT I DON'T NEED. MY QUESTION IS: IS MERCEDES INDEED A RELIABLE CAR? WHY AM I NOT HAVING A PEACE OF MIND WHILE DRIVING? WHAT KIND OF DANGER AM I EXPOSE TO WHILE DRIVING A CAR THAT HAS A "CHECK ENGINE" LIGHT ON? WHY AM I DRIVING A CAR THAT IS SHAKING? HOW MUCH PATIENCE SHOULD I HAVE? WHY DO I NEED TO PAY ANYTHING EXTRA FOR A CAR THAT THEIR OWN MANUFACTURER DOESN'T KNOW WHAT THE PROBLEM IS? WHAT IS MERCEDES DOING FOR THE SAFETY OF THEIR CLIENTS? MERCEDES HAD CALLED ME TODAY AND THEY WILL PICK UP MY CAR TOMORROW AND "SPENT" MORE TIME TRYING TO FIGURE OUT WHAT THE PROBLEM IS.I THOUGHT THAT'S WHAT THEY WERE DOING THIS LAST 4 TIMES THE CAR WHERE TAKING TO THE SHOP. WHAT ARE MY RIGHTS. *TR

DT: THE CONTACT STATED THE CAR WAS BURNING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE USED TWO QUARTS OF OIL AT ONLY 5, 500 MILES. THE DEALERSHIP TEST DROVE THE VEHICLE AND FOUND THAT THE VALVES WERE NOT SEATED. ALSO, AT TIMES WHILE PRESSING THE ACCELERATOR PEDAL THE VEHICLE WILL NOT MOVE IT WILL ONLY REV THE ENGINE. THE DEALERSHIP WAS CONTACTED, THEY TOLD HER THE NEXT TIME THIS OCCURRED TO SHUT THE ENGINE BY PUTTING THE CAR IN PARK AND TURNING THE KEY TO THE OFF POSITION. THERE HAVE BEEN NO REPAIRS MADE TO THE TRANSMISSION BECAUSE THE DEALERSHIP DID NOT HAVE ENOUGH INFORMATION TO MAKE ANY CORRECTIONS. *AK UPDATED 2/24/2006 - THE VEHICLE WAS TOWED TOT HE DEALER ON 1/26/2006 AND TOLD THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. THE VEHICLE WAS LEFT AT THE DEALER FOR THE REPAIRS TO BE MADE. THE VEHICLE WAS RETURNED TO THE CONSUMER. ON 1/26/2006 THE VEHICLE AGAIN SUDDENLY STOPPED MOVING FORWARD WHILE THE CONSUMER WAS TRAVELING 55 MPH. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS AT THE DEALER FOR 6 DAYS AT WHICH TIME THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM

4/3/2007. 2005 MERCEDES BENZ SLK 350. CONSUMER STATES THAT OCCASIONALLY WHEN THE VEHICLE IS IN NEUTRAL AT A STOP LIGHT IT IS EXTREMELY HARD TO GO INTO FIRST GEAR. *MC THE CONSUMER STATED HE SOMETIMES HAS TO APPLY ADDITIONAL PRESSURE ON THE STICK, AND WHEN DOING SO THE STICK GOES INTO REVERSE. THE PROBLEM HAPPENED INTERMITTENTLY, THEREFORE, THE DEALER WAS UNABLE TO DUPLICATE THE CONSUMERS COMPLAINT. A TSB HAD BEEN ISSUED FOR THE EXACT PROBLEM THE CONSUMER WAS EXPERIENCING. *JB