2007 Mercury Milan Air Bags & Restraints Problems

I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the recalls. Now they are saying she needs to pay a diagnostic fee to get her car back now that she will not spend the $1000 to repair everything, they say she needs.

Takata recall. The contact owns a 2007 Mercury Milan. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

FORD JUST NOTIFIED ME THAT THERE IS A SAFETY RECALL NOTICE 21S12 / NHTSA RECALL 21V-158 FOR THE DRIVER'S SIDE AIRBAG. THE ANSWER TO "WHAT IS THE RISK?" IS: "IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." AND, YET, "FORD HAS NOT ISSUED INSTRUCTIONS TO STOP DRIVING YOUR VEHICLE..." HOWEVER, THEY DO NOT HAVE REPLACEMENT PARTS YET FOR THIS VEHICLE AT THE MECHANIC SHOP THAT I HAVE USED FOR MANY YEARS! MY COMPLAINT IS THAT I AM NOW AFRAID TO DRIVE THIS CAR, MY MAIN SOURCE OF TRANSPORTATION AS A RETIREE WIDOW. IN ADDITION, I AM AT A LOSS AS TO WHY THIS AIRBAG WAS NOT REPLACED WHEN THE PASSENGER SIDE AIRBAG IN THESE VEHICLES WAS REPLACED BACK IN 2018. I AM JUST LUCKY THAT THE AIRBAG WAS NOT DEPLOYED WHEN I HAD A FRONT END COLLISION IN LATE 2012. I AM ASKING THAT THESE PARTS BE MADE AVAILABLE ASAP BECAUSE FRANKLY, I AM DISAPPOINTED IN FORD'S RESPONSE ONCE AGAIN TO THIS VERY SERIOUS SITUATION. THERE IS NO LONGER ANY EXCUSE FOR IT.

I was sent an IMPORTANT SAFETY RECALL April 2021. The problem has never been fixed, and it's been almost a year since it was issued, and no parts are in to fix it?

TWO RECALLS ONE ON DRIVERS AIR BAG. AN ONE ON THE BRAKES! DON'T WANT TO DRIVE BECAUSE LAST TIME THEY TOLD ME TO PARK IT ON THE PASSENGER AIR BAG. RECALL IS FOR THE SAME INJURY OR DEATH! BRAKES R HAVING TO PUSH ALL THE WAY TO THE FLOOR SOMETIMES TO STOP. AFRAID IT WILL ONE TIME NOT STOP ALL TOGETHER. THEY TELL ME THEY CAN DO NOTHING BECAUSE NO PARTS. WHAT'S CAN I DO?

MY [XXX] VEHICLE IS UNDER TWO RECALL NOTICES. ONE IS FOR FAULTY BRAKES, THE OTHER FOR A FAULTY DRIVER'S SIDE AIRBAG. I BELIEVE THE NHTSA NEEDS TO CAREFULLY CONSIDER THE CONSEQUENCES OF THIS COMBINATION OF DEFECTS. RIGHT WHEN YOU NEED THE ABS PROTECTION THE SYSTEM COULD FAIL POTENTIALLY CAUSING A CRASH AND AIRBAG DEPLOYMENT. THIS COULD KILL THE DRIVER AND OTHERS IN THE CAR. UNLIKE THE PASSENGER SIDE AIRBAG RECALL, THIS DEADLY COMBINATION RENDERS THE VEHICLE UNSAFE TO DRIVE. RECOMMEND NHTSA ORDER FOMOCO TO PROVIDE SUITABLE ALTERNATE TRANSPORTATION TO AFFECTED CAR OWNERS UNTIL RECALL REPAIRS CAN BE EFFECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I NOTICED THIS VEHICLE HAS FOUR DIFFERENT RECALLS ON IT AND I WANT TO CHECK AND SEE IF IT'S IN THE RECORDS THAT THE RECALLS WERE PROPERLY ADDRESSED AND CARRIED OUT ON THIS CAR OR IF IT STILL HASN'T BEEN DONE YET.

THE BREAKS WHEN STOPPING THE CAR CONTINUE TO GO FORD WARD AND SOMETIMES WHEN STOP YOU CAN FEEL AIR PUSHING DOWN LIKE IT DOSES WANT TO STOP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (MARK MCLARTY FORD, 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, 501-945-1200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. SAFETY RECALL NOTICE 17S01/NHTSA RECALL 17V-024. RECEIVED TWO LETTERS FROM FORD MOTOR COMPANY: MARCH 2017 & MAY 2018 MENTIONING AIR BAG DANGER FOR FRONT PASSENGER SIDE. LETTER STATED PARTS SHOULD BECOME AVAILABLE DURING THE SECOND OR THIRD QUARTERS OF 2018. I HAVE NOT BEEN NOTIFIED OF PART AVAILABILITY. MEANWHILE AUTO IS BEING DRIVEN. FORD IS OFFERING TO PAY FOR RENTAL VEHICLE UNTIL PARTS ARE AVAILABLE TO REPAIR THIS VEHICLE. I HAVE NOT TAKEN ADVANTAGE OF THIS OFFER AS YET. I HAVE NOT RECEIVED NOTIFICATION OF PARTS AVAILABILITY. IN FOURTH QUARTER OF 2018. HAVE RECEIVED NOTICE OF A CLASS ACTION SETTLEMENT COMING FROM A BANKRUPTCY OF TAKATA. SUCH NOTICE RECOMMENDS REPAIRING AIRBAG AS SOON AS POSSIBLE. WHEN I CALL THE LOCAL DEALERSHIP, THEY INSTRUCT ME TO WAIT FOR LETTER STATING PART AVAILABILITY FOR MY VEHICLE. I AM CONFUSED AND FEAR PARTS WILL NOT BECOME AVAILABLE AS PROMISED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, FUCCILLO FORD (10409 US-11, ADAMS, NY 13605. 800-235-8037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS-16199902. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (NEWINS BAY SHORE FORD, 219-W MAIN ST, BAY SHORE, NY 11706, 631-664-1300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN PARTS ARRIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKADA INFLATORS.I RECEIVED 2 LETTERS STATING AIR BAG DEFECTS IN PASSENGER SEAT.TELLING ME TO CALL MAKE OF CAR SHOPS FOR REPAIRS I CALLED EVERY PLACE AND NO ONE HAS THE PART.THIS IS EXTREMELY DANGEROUS AND NOONE HAS BEEN ABLE TO HELP.WHEN SOMEONE'S DIES OR IS SERVERY HURT YOU WILL BE HELD RESPONSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 612 86TH ST, BROOKLYN, NY 11228, 347-578-7900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND OPENED A CASE FOR THE CONTACT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE TRIED TO HAVE TWO DIFFERENT FORD DEALERS IN MY AREA MAKE THE NECESSARY REPAIRS OR REPLACEMENT OF MY AIRBAGS AFTER RECEIVING NOTICE FROM THE MANUFACTURER (FORD) BUT HAVE REPEATEDLY RECEIVED DELAYS FIRST ON THE CLAIM THAT PARTS FOR MY CAR WERE NOT YET AVAILABLE AND, AFTER NOTIFICATION FROM FORD THAT THEY WERE AVAILABLE, THAT PRIORITY WAS BEING GIVEN TO THOSE WHO HAD ELECTED TO RENT REPLACEMENT CARS---WHICH I DID NOT DO BECAUSE THEY WOULD ONLY PAY FOR ONE MONTH AND I WAS ADVISED THAT I MIGHT HAVE TO RENT FOR MANY MORE MONTHS. THE DEALERS CANNOT TELL ME WHEN THE NEEDED WORK ON MY CAR MIGHT BE MADE. I NOW SUSPECT THAT THEY NEVER INTEND TO MAKE THE NECESSARY REPAIRS. I, THEREFORE, URGE THAT NHTSA LOOK INTO THIS SITUATION AND ADVICE ME WHAT TO DO. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DAVIDSON FORD, 18621 US-11, WATERTOWN, MY 13601, 315-873-3388) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD LINCOLN-MERCURY (301 NORTH FRANKLIN STREET, HEMPSTEAD, NEW YORK 11550, (888) 467-7585) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2007 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION AND THE VEHICLE FLIPPED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LAVANIA TOWING YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE CONTACT SUFFERED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG. *LD *TR

TAKATA RECALL: I RECEIVED A LETTER FROM FORD SAYING THEY WILL PAY FOR A RENTAL VEHICLE AND TO CONTACT MY DEALERSHIP. I CONTACTED MY DEALERSHIP BUT TO EVEN BE PLACED ON A WAIT LIST FOR A RENTAL I HAVE TO HAVE MY VEHICLE EXAMINED. AFTER MY VEHICLE IS EXAMINED IT WILL BE DAYS OR WEEKS BEFORE I AM GIVEN A FREE RENTAL CAR. I THINK FORD SHOULD NOT BE ALLOWED TO LEAVE ME DRIVING AN DANGEROUS CAR THAT I FEEL UNSAFE IN FOR WEEKS WHILE THEY GET ME A RENTAL CAR. I HAVE ALREADY HAD TO WAIT YEARS FOR THIS REMEDY TO BE OFFERED.