2011 Mercury Milan Complaint Log

THE LED ASSEMBLY RESPONSIBLE FOR ILLUMINATION OF THE BRAKE LIGHTS HAS FAILED PREMATURELY PRESENTING A POTENTIAL SAFETY CONCERN. FORD CHARGES AN EXORBITANT FEE ($376) FOR THE HARDWARE ALONE, NOT INCLUDING THE PRICE FOR INSTALLATION. THIS COST IS UNREASONABLE TO REPLACE FAULTY COMPONENTS WHICH PROVIDE SAFETY FUNCTIONALITY. THIS HAS BEEN REFERRED TO BY THE MECHANICS AT THE DEALERSHIP AS A "COMMON" PROBLEM, SO SHOULD IT NOT BE WORTHY OF A SAFETY RECALL? *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER ON VARIOUS OCCASIONS WHERE THE POWER STEERING WAS RESET BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

THE LEFT REAR BRAKE LIGHT IS NOT FUNCTIONING. THIS LIGHT IS NOT A NORMAL INCANDESCENT BULB. IT IS AN LED THAT IS NOT OWNER-SERVICEABLE. THE ONLY FIX IS THAT THE ENTIRE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED BY THE DEALER AT A COST OF APPROXIMATELY $400. ANY BUYER'S EXPECTATION IS THAT WHEN A LIGHT BULB BURNS OUT, WE SHOULD BE ABLE TO REPLACE IT OURSELVES FOR FIFTY CENTS. SINCE THIS 50-CENT ITEM IS NOW UNEXPECTEDLY $400, THE NET EFFECT IS THAT ALL OWNERS WILL CONTINUE TO DRIVE AROUND WITH TWO OF THREE, ONE OF THREE OR NO BRAKE LIGHTS AT ALL. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL. *TR *TR

RIGHT REAR TAIL LIGHT NOT WORKING PROPERLY. RUNNING LIGHT (RIGHT BOTTOM) IS WORKING BUT ALL OTHER LEDS HAVE FAILED. THIS IS A REPLACE ALL PART COSTING OVER $300. THIS HAS HAPPENED ON MY OTHER MILAN - LUCKILY BEFORE THE WARRANTY RAN OUT. SEEMS TO BE AN ISSUE WITH THIS MODEL AND CAN BE A SAFETY HAZARD. *TR

WAS DRIVING AND POWER STEERING WENT OUT CALLED FORD DEALER AND WAS TOLD IT WOULD COST 100 TO 1000 TO FIX. *TR

AS I STARTED THE CAR THE DROVE A SHORT DISTANCE THEN IT STARTED TO BUCK THEN THE WRENCH SIGN CAME ON THE DASHBOARD. I CHECKED THE MANUAL AND IT SAID THROTTLE/TRANSMISSION. I SWITCHED OFF THE CAR AND STARTED AGAIN THEN A FEW SECONDS IT HAPPENED AGAIN. AFTER SHUTTING DOWN FOR FIVE TIMES I MANAGED TO GET HOME SAFELY. NO INDICATION WHATSOEVER PRIOR TO THIS HAPPENING. *TR

RIGHT REAR BRAKE LIGHT FAILED. LED BRAKE LIGHT MUST BE REPLACED AS AN ASSEMBLY AT A COST OF OVER $300. *TR

BREAK LIGHTS STAYED ON /ILLUMINATED WHEN HEAD LIGHTS WERE ON THUS HAVING NO BRAKE LIGHTS AT NIGHT. LUCKILY , MY HUSBAND WAS FOLLOWING BEHIND ME IN HIS VEHICLE AND NOTICED I HAD NO BRAKE LIGHTS. DEALER REPLACED BOTH TAIL LIGHT ASSEMBLIES DUE TO AN ELECTRICAL SHORT.($1100) THIS IS DANGEROUS DRIVING AT NIGHT. MANUFACTURE NEEDS TO RECALL THEIR FAULTY TAIL LIGHTS. *TR

RIGHT REAR TAIL AND BRAKE LIGHT STOPPED WORKING, ABOUT 2 WEEKS LATER THEY FLICKERED AND CAME BACK ON. THEY WENT OUT AGAIN 2 DAYS LATER AND HAVE BEEN OUT FOR ABOUT 2 MONTHS. CALLED DEALERSHIP AND THEY SAID IT WASN'T COVERED UNDER WARRANTY AND WOULD HAVE TO REPLACE THE WHOLE TAIL/BRAKE LIGHT UNIT AT A COST OF ABOUT $500. I CONTACTED FORD CUSTOMER SERVICE THREE TIMES AND THEY SAID IT WAS A LIGHT PROBLEM AND NOT UNDER WARRANTY BY THEM. IT TREATED AS A LIGHT BULB PROBLEM, BUT A $500 LIGHT BULB!!!! FORD NEEDS TO FIX THIS PROBLEM. *TR

I WAS MADE AWARE OF MY TAIL LIGHT NOT FUNCTIONING WHEN I APPLIED THE BRAKES. WHEN I TRIED TO REPLACE THE BULB, I SOON LEARNED THAT THE BRAKE LIGHT IS LED AND A SEALED UNIT, MAKING IT VIRTUALLY IMPOSSIBLE TO REPAIR. THE REPLACEMENT UNIT IS ASTRONOMICALLY EXPENSIVE, PRICES BETWEEN $150-$350 USED. IF THE UNIT HAD A REPLACEABLE BULB, THEN I WOULDN'T EVEN BE WRITING THIS. I UNDERSTAND THAT NOTHING WILL MOST LIKELY BE DONE ABOUT THIS, BUT IT IS WORTH NOTING THAT THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO ILLUMINATE. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR DRIVER SIDE TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

LEFT REAR BRAKE/TAIL LAMP STAYS IN BRAKE LAMP MODE CONTINUOUSLY WHEN HEADLAMPS ARE ON. CENTER HIGH MOUNT AND RIGHT REAR LAMP FUNCTION PROPERLY. SAFETY ISSUE. *TR

DOOR HANDLES KEEP BREAKING AND LOCKING MECHANISMS ALWAYS MALFUNCTION. EITHER WON'T LOCK OR WON'T UNLOCK. KEEP REPLACING BUT PARTS ARE ALL PLASTIC. ALSO DOOR ON DRIVERS SUDE THE THING TO HOLD IT OPEN ALSO PLASTIC AND BROKE. HAS BEEN HAPPENING FO SEVERAL YEARS NOW. FIRST TIME I JUST THOUGHT I'LL REPLACE PART AND I'M GOOD. BUT EVEN MY SONS 2010 DOES THE SAME THING. $200 IN A SHOP FOR 1 DOOR HANDLE REPAIR

LED TAIL LIGHTS FAILED FOR THE SECOND TIME. THE COST OF THE REPLACEMENT TAIL LIGHTS IS ASTRONOMICAL AT 376.00 EACH. THERE WAS NO COLLISION, NO WATER INTRUSION. THEY JUST FAILED. *TR

IN AUGUST OF THIS YEAR I WAS PULLED OVER BY A POLICE OFFICE WHO TOLD ME THAT MY BRAKE LIGHTS WERE ON BUT NOT MY TAIL LIGHTS. I TOOK MY CAR TO THE FORD DEALER IN ROCKWALL TO FIND OUT THAT THE COST OF THIS TO REPLACE BOTH MY TAIL LIGHTS WAS $1018.10. HAD THIS OFFICER NOT STOPPED ME I WOULD HAVE NEVER KNOWN THIS. I FIND IT TO BE A VERY DANGEROUS SITUATION AS THE PERSON BEHIND ME WOULD NOT HAVE KNOWN THAT I WAS STOPPING BECAUSE THE BRAKE LIGHTS WERE THE ONLY THING WORKING. PLEASE CHECK INTO THIS AS I SEE A SERIOUS ACCIDENT HAPPENING.

VEHICLE LOST MOST ENGINE POWER. COULD ONLY BE DRIVEN AT LOW SPEED. TURNED IGNITION OFF AND THEN RE-STARTED. VEHICLE THEN SEEMED OK UNTIL IT DID IT AGAIN......AND AGAIN AND AGAIN. TOOK VEHICLE TO DEALERSHIP WHERE THEY REPLACED SOME VALVE AND GAVE THE CAR BACK TO US. CAR DID NOT MAKE IT 2 MILES BEFORE IT EXHIBITED THE INITIAL PROBLEM. IN OTHER WORDS "THEY FIXED NOTHING FOR THE PRICE OF AROUND $500.00." THE VEHICLE IS NOW GOING BACK TO THE DE.... STEALERSHIP. *TR

VEHICLE TRAVELING AT 55MPH AND WRENCH LIGHT CAME ON. VEHICLE ENGINE DID NOT STALL BUT DROPPED RPMS AND WOULD NOT RESPOND TO PRESSING THE ACCELERATOR. VEHICLE SLOWED TO A CRAWL ONTO THE SHOULDER OF THE HIGHWAY. AFTER PUTTING CAR IN PARK AND SHUTTING OFF ENGINE AND THEN STARTING UP AGAIN THE WRENCH LIGHT WENT OFF AND THE CAR RAN FINE. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST FEW DAYS EVEN ON THE INTERSTATE WITH HEAVY TRAFFIC BEHIND ME...I HAVE ALMOST BEEN REARENDED SEVERAL TIMES WHILE I WAS TRYING TO GET OFF THE ROAD OUT OF TRAFFIC!!! *TR

PASSENGER SIDE TAIL LIGHT WENT OUT. THESE ARE LED'S AND NOT SUPPOSE TO BURN OUT. IN LOOKING FOR THIS PROBLEM WITH MILAN'S ON THE INTERNET I FOUND A NUMBER OF INCIDENTS REFERRING TO THE SAME THING. COST OF REPAIR IS $400 PLUS. CALLED FORD CUSTOMER SERVICE AND THEY KNOW NOTHING ABOUT THIS PROBLEM. *TR

MY CAR HAS SHUT OFF ON ME SEVERAL TIMES. THE CAR WILL SHAKE AND THEN TURN OFF. I CAN NOT START MY CAR AT WILL DUE TO THE DEFECTS. I HAVE TAKEN MY CAR TO GET IT LOOKED AT AND NO ONE CAN SAY WHAT IS WRONG BECAUSE IT HAS TO ACTIVELY SHUT OFF AND THE WRENCH LIGHT NEEDS TO BE VISIBLE WHEN THE RUN THE TEST. SO I TOOK IT TO A DEALER WHERE I WAS TOLD THE THROTTLE BODY NEEDS TO BE REPLACED AND IT SOUNDS LIKE A POWER TRAIN ISSUE. I WOULDN'T HAVE BOUGHT THIS CAR IF I KNEW IT HAD THESE PROBLEMS. *TR

I PURCHASED A MERCURY MILAN WITH 13K MILES ON IT. THIS VEHICLE WAS A CERTIFIED PRE-OWNED CAR WITH A FULL WARRANTY. AFTER DRIVING IT 10K MILES, THE RIGHT REAR TAIL LIGHT DOES NOT WORK AND THE WHOLE RIGHT REAR TAILLIGHT ASSEMBLY MUST BE REPLACED. THIS PART IN NOT UNDER WARRANTY AND WILL COST $219. TO REPLACE. THIS SEEMS TO BE A RECURRING PROBLEM FOR FORD BASED ON OWNER COMMENTS AND SHOULD BE RECALLED AND REPLACED BY FORD AT NO CHARGE TO ITS CUSTOMERS. THIS IS DEFINITELY A SAFETY HAZARD AS THE PERSON BEHIND YOU WILL NOT SEE ANY LIGHTS INDICATING YOU ARE STOPPING OR SLOWING DOWN. *TR

I AM THE OWNER OF A 2011 MERCURY MILAN LESS THAN FOUR YEARS OLD AND WITH ALMOST 25,000 MILES ON IT. RECENTLY THE LEFT REAR TAIL LIGHT / BRAKE LIGHT ASSEMBLY BURNED OUT ON ME. I TOOK MY CAR TO A LOCAL FORD DEALER AND THEY TOLD ME THAT THERE IS NO WAY TO REPAIR THE TAIL LIGHT / BRAKE LIGHT ASSEMBLY, AND THAT THE SOLUTION IS TO REPLACE THE TAIL LIGHT / BRAKE LIGHT ASSEMBLY. I HAD IT REPLACED FOR OVER $400.00 I AM DISAPPOINTED IN THE LIFE SPAN OF THIS IMPORTANT PIECE OF SAFETY EQUIPMENT. I AM ALSO DISAPPOINTED THAT FORD WOULD DESIGN THIS IMPORTANT PIECE OF SAFETY EQUIPMENT IN SUCH A WAY THAT IT CANNOT BE REPAIRED. I WOULD LIKE THE FEDERAL GOV'T TO LOOK INTO THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS APPLIED. ADDITIONALLY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS AND WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE BECAUSE THE CODES WERE LOST WHEN THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TRAVELING DOWN THE HIGHWAY AT 70MPH CAR SHUDDERED AND LOST ACCELERATION AND WRENCH LIGHT CAME ON,GOT OFF ON THE SHOULDER, CAR WAS SHUDDERING,TURNED IT OFF WAITED A FEW MINUTES, TURNED THE CAR BACK ON AND DROVE HOME WITH NO PROBLEMS. I THOUGHT IT WAS A FLUKE,UNTIL TODAY WHEN TRAVELING TO WORK THE CAR DID THE SAME THING, AND AGAIN ON THE WAY HOME.IT GOES TO THE DEALER TOMORROW..I DON'T NEED TO TELL YOU HOW DANGEROUS THIS COULD BE. I HOPE I MAKE IT TO THE DEALER WITHOUT AN ISSUE. *TR

THE LED TAIL LAMP ASSEMBLY BEGAN FLICKERING AND AFTER A SHORT PERIOD OF TIME IT NOW DOES NOT LIGHT AT ALL. I HAVE NOTED OTHER MILAN VEHICLES IN MY AREA HAVING SIMILAR PROBLEMS. I ATTEMPTED TO OBTAIN PARTS TO REPAIR MY VEHICLE ONLINE AND ALSO THROUGH MY FORD DEALER AND WAS TOLD THAT THERE IS A SHORTAGE OF PARTS BECAUSE THIS DEFECT IS WELL KNOWN. THIS COULD CERTAINLY CAUSE AN ACCIDENT AT ANY TIME! I CANNOT PARK MY VEHICLE AS I NEED TO GET BACK AND FORTH TO WORK. IF I RECEIVE A FIX-IT TICKET FOR THIS I WOULD LIKE TO BILL IT TO FORD. IF A RECALL CAN BE FORCED TO ISSUE THEN I HOPE THAT YOU INITIATE ONE. *TR

THE TAIL LIGHTS DOESN'T COME ON WHEN THE NIGHT LIGHTS COME ON. THE BRAKE LIGHTS ARE FAULTY AS WELL. THE BRAKE LIGHTS FLICKER. THEY JUST WENT OUT. *TR

WAS STOPPED BY A POLICEMAN BECAUSE HE SAID MY RIGHT TAILLIGHT WAS GOING CRAZY, BLINKING, ACTING WRONG FOR A BRAKING PROCESS. I HAD NO INDICATION THAT MY RIGHT TAIL LIGHT DID NOT WORK AND ALSO THAT MY RIGHT SIGNAL LIGHT DID NOT WORK. THERE IS NO INDICATION THAT THE BLINKER WAS NOT WORKING. PRIOR TO BEING STOPPED BY THE POLICEMAN, I HAD A DRIVER SHAKE THEIR HEAD AT ME WHEN I WAS TRYING TO CHANGE LANES TO A RIGHT LANE AND SHE WOULD NOT LET ME IN TO EXIT RIGHT. I DID NOT KNOW THAT THE RIGHT SIGNAL WAS NOT WORKING. THIS IS AN EXTREMELY UNSAFE CONDITION BECAUSE THE CAR DOE NOT REGISTER ANY INDICATION THAT THE LIGHT IS NOT WORKING FOR THE BRAKE AND ALSO FOR THE SIGNAL. IN ADDITION, FORD WILL NOT REPLACE THESE LIGHT ASSEMBLIES WITHOUT CHARGING FOR THEM, WHICH COST $500 EACH. IT IS NOT A SIMPLE BULB REPLACEMENT, BUT INSTEAD AN ENTIRE TAIL LIGHT ASSEMBLY FOR $500. I HAD MINE REPLACED BUT ONLY BECAUSE THE DEALER ARGUED WITH THEM AND I HAD TO PAY $100 DEDUCTIBLE FOR MY EXTENDED WARRANTY. THE DEALER TOLD ME THAT IF THE LEFT TAIL LIGHT GOES OUT, THIS COST WILL NOT BE COVERED BY FORD AND I WILL HAVE TO PAY THE ENTIRE COST OF $500. JUST THE FACT THAT THIS IS A SERIOUS SAFETY ISSUE, I WOULD THINK THIS WOULD BE A RECALL EVENT. THIS TAIL LIGHT ISSUE IS ALSO OCCURRING ON OTHER FORD CARS, INCLUDING THE LINCOLN MKZ. *TR

THE OWNER OF THIS CAR IS NOT GETTING ANY NOTICES OF RECALLS. I HAVEN'T OWNED THIS CAR SINCE FIRST QUARTER OF 2014. PLEASE NOTIFY FORD THAT THEY NEED TO FIND OUT WHO OWNS THIS CAR NOW. NOTE: I LEASED THIS CAR FROM BLOOMINGTON, MN LINCOLN IN OCT. 2010.

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE TAIL LIGHTS ON THE VEHICLE WERE INOPERABLE. THE DEALER STATED THAT IT WOULD COST $400 TO REPAIR EACH TAIL LIGHT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

THE VEHICLE WAS RUNNING NORMALLY BUT SUDDENLY FALTERED AND ENTERED THE "LIMP HOME MODE" WHERE THE ENGINE SPEED IS LIMITED TO 900 RPM. I TURNED OFF THE BUSY STREET ON TO A SIDE ROAD AND TURNED OFF THE ENGINE. UPON RESTART, THE ENGINE RAN MORE OR LESS NORMALLY, ALBEIT WITH THE CHECK ENGINE LIGHT ILLUMINATED, FOR A FEW MINUTES AND THEN ENTERED "LIMP HOME MODE" AGAIN. THIS HAPPENED TWICE MORE ON A 4 MILE DRIVE. *TR

DRIVING NEAR 55 MPH ON LOCAL HIGHWAY AND APPLYING PRESSURE TO GAS PEDAL TO ACCELERATE. FELT AND HEARD A 'CLUNK'. VEHICLE IMMEDIATELY LOST ABILITY TO ACCELERATE WITH PRESSURE APPLIED TO GAS PEDAL. EXITED TO SHOULDER. NOTICED YELLOW SERVICE (WRENCH) INDICATOR LIGHT WAS ON. PUT THE CAR INTO PARK AND TURNED OFF IGNITION. RE-STARTED VEHICLE; SERVICE INDICATOR LIGHT DID NOT COME BACK ON. PUT THE CAR INTO DRIVE AND RE-ENTERED TRAFFIC FLOW. DID NOT HAVE AN INCIDENT IN ANOTHER 30 MILES OF DRIVING. TOOK THE VEHICLE TO DEALER FOR DIAGNOSIS. DEALER DIAGNOSED PROBLEM AS REQUIRING NEW THROTTLE BODY. VERY DANGEROUS SITUATION. *TR

I WAS DRIVING DOWN A LOCAL ROAD AT ABOUT 35 MPH. ALL OF A SUDDEN, WITHOUT WARNING, I COULD NOT GET MY GAS PEDAL TO DO ANYTHING, LIKE IT WAS OUT OF GEAR, AND THE ENGINE SEEMED TO BE SPUTTERING. I PULLED OFF THE ROAD, SHUT THE CAR OFF AND AFTER A FEW SECONDS, RESTARTED THE CAR, IT RESTARTED AND DROVE FINE. IT DID THE SAME THING AGAIN THE NEXT DAY. IT HAS HAPPENED A NUMBER OF TIMES SINCE THE FIRST TIME... HAPPENING ABOUT ONCE PER DAY. IT SEEMS TO START UP OK AFTER I SHUT IT DOWN, BUT VERY UNSAFE TO BE DRIVING DOWN THE ROAD AND THEN HAVE NO POWER AND HAVE TO PULL OFF. *TR

DRIVING ON A STRAIGHT AWAY THE VEHICLE SUDDENLY MAKES A NOISE AS IF IT WERE SHIFTING VERY HARD ALTHOUGH IT WAS NOT. IMMEDIATELY LOST ACCELERATION AND DASHBOARD LIGHT ILLUMINATES. PULLED VEHICLE TO THE SIDE OF THE ROAD AND RPM NEEDLE BOUNCED AS CAR LUNGED BUT WOULD NOT ACCELERATE. CALLED FOR ROADSIDE ASSISTANCE AND MY DEALER'S SERVICE DEPARTMENT WHO KNEW BASED ON MY DESCRIPTION A POSSIBLE CAUSE. VEHICLE TOWED TO DEALER, DIAGNOSTICS PROVED THROTTLE BODY NEEDED TO BE REPLACED. REPAIR MADE. RESEARCH PROVED THAT THIS IS A KNOWN PROBLEM BUT NO RECALL HAS BEEN MADE. IT WAS A VERY FOGGY MORNING AND SEVERAL MULTI CAR ACCIDENTS HAD BEEN REPORTED. HAD I BEEN ON BUSIER STRETCH OF ROAD AT THE TIME OF THE BREAK DOWN I COULD HAVE EASILY BEEN KILLED WITH SLOWING DOWN SUDDENLY AND WITHOUT ANY EVIDENT CAUSE. A RECALL SHOULD BE ISSUED AND REFUNDS MADE TO THOSE WHO HAVE ALREADY EXPERIENCED THIS FAILURE. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

ON 10/3/13 WHILE DRIVING HOME IN HEAVY TRAFFIC ON THE INTERSTATE MY 2011 MILAN WITH 44,000 MILES ON IT SPUTTERED AND DIED AT FREEWAY SPEED. STILL HAD ELECTRICAL POWER AND THE WRENCH WARNING LIGHT ON THE DASH WAS LIT UP. I WAS ABLE TO COAST TO THE SHOULDER AND STOP THE VEHICLE. ONCE RESTARTED THE CAR WENT THREE DAYS BEFORE AGAIN DYING ON THE INTERSTATE IN HEAVY TRAFFIC, AFTER DOING SOME RESEARCH I DISCOVERED THIS WAS A COMMON PROBLEM WITH FORD THROTTLE BODIES ON SEVERAL MAKES AND MODELS. 10/12/13 I PURCHASED A NEW THROTTLE BODY FROM MY LOCAL FORD DEALER AND INSTALLED IT THE SAME DAY. I TEST DROVE THE VEHICLE AND IT APPEARS THAT THE NEW THROTTLE BODY FIXED THE ISSUE AND ALSO ANOTHER SYMPTOM I HAD BEEN NOTICING, IT WAS A VERY SLIGHT HESITATION IN THE TRANSMISSION IN ALL GEARS. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SERVICE WARNING LIGHT ILLUMINATED AS THE VEHICLE SUDDENLY STALLED. THE CONTACT STOPPED THE VEHICLE AND TURNED THE ENGINE OFF. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE DEFECT COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000.

WHEN I STARTED THE CAR, THE POWER STEERING WOULD NOT WORK, AFTER A FEW SECONDS I TURNED THE ENGINE OFF AND RESTARTED IT, THEN IT WORKED JUST FINE. THE LOCAL FORD DEALER TOLD ME THERE WAS NOTHING THEY COULD DO IF IT AS LONG AS IT WAS WORKING PROPERLY AT THE TIME I REPORTED IT TO THEM. I CAN SEE THIS COULD BE A REAL PROBLEM IF IT OCCURS WHILE THE VEHICLE IS IN MOTION. SINCE THIS HAPPENED APPROX. A YEAR AGO, THE DATE AND MILEAGE ARE ESTIMATES. *TR

1ST INCIDENT, WAS DRIVING THE CAR AND IT STARTED SLOWING DOWN, WAS STILL DRIVE ABLE BUT HAD NO POWER TO BE ACCELERATED. ONCE ARRIVED AT DESTINATION TURNED THE CAR OFF AND SAT FOR A MINUTE, TRIED TO RESTART THE CAR AND IT STARTED NO PROBLEM. 2ND AND 3RD INCIDENCES, SAME PROBLEM OCCURRED BUT WAS STILL EN ROUTE SO JUST PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THEN RESTARTED. *TR

DRIVING CAR WHEN IT LOST ALL POWER. WHEN STEPPING ON THE GAS NOTHING HAPPENED, NO SPEED OR RPM INCREASE. WAS ABLE TO PULL OVER TO SIDE OF ROAD. YELLOW WRENCH LIGHT CAME ON. CAR WHEN DRIVABLE WOULD JERK LIKE NOT GETTING ENOUGH GAS. I HAD TO PAY $430 TO HAVE THIS REPLACED. THIS SEEMS TO BE A KNOWN DEFECT FOR THIS CAR AND YEAR. I HAD THE EXTENDED WARRANTY ON MY CAR BUT WAS TOLD BY THE MECHANIC THAT THIS PART WAS SPECIFICALLY EXCLUDED. EVIDENTLY THEY KNEW THIS PART HAD A PROBLEM SO THEY DIDN'T COVER IT. COULD HAVE HAD A VERY BAD ACCIDENT IF THIS HAD HAPPENED IN RUSH HOUR TRAFFIC. *JS

I MADE A LEFT TURN FROM A COMPLETE SIGN. IN THE MIDDLE OF THE INTERSECTION, THE CAR DECELERATED AND THE WRENCH SYMBOL ON THE DASH CAME ON. AS I PULLED OVER, THE CAR STARTED SHAKING AND CUT OFF. I HAD MY CHILDREN GET OUT OF THE CAR BECAUSE I WAS UNSURE OF WHAT WAS GOING ON. I TURNED THE CAR OFF, TOOK THE KEY FROM THE IGNITION. I WAITED ABOUT 5 MINUTES AND THEN RESTARTED THE CAR. I STARTED AND EVERYTHING WAS OK. ON 9/25/13, THIS HAPPENED WHILE I WAS DRIVING ON A STRAIGHT ROAD. 9/28/13 - IT HAPPENED WHILE DRIVING 65 MPH ON THE INTERSTATE. 9/30/13 - AFTER FILLING THE CAR WITH GAS, ON A MAJOR ROAD. 10/1/13 - JUST DRIVING. 10/8 - MAKING A LEFT TURN . THERE IS NOT A WARNING BEFORE IT HAPPENS. *TR

CAR LOST POWER WHILE DRIVING. YELLOW WRENCH LIGHT CAME ON AND CAR CONTINUED TO IDLE ROUGHLY. SHUTTING CAR OF AND RESTARTING WOULD RESET EVERYTHING, BUT IF CONTINUE TO DRIVE THE SAME THING HAPPENED. NO SPEED OR RPM INCREASE HAPPENED WHEN STEPPING ON THE GAS. HAD TO TOW CAR TO FORD DEALER AS I COULDN'T DRIVE IT. MECHANIC STATED THROTTLE BODY HAD GONE BAD AND HAD TO BE REPLACED. THEY NEVER TOLD ME THAT FORD WAS HAVING AN ISSUE WITH THIS PART. COST ME $460 TO HAVE THIS REPLACED. LOW MILEAGE AND NEWER CAR THIS SHOULD NOT HAVE HAPPENED. COULD HAVE HAD A TERRIBLE ACCIDENT IF I HAD BEEN DRIVING DOWN THE FREE WAY AT RUSH HOUR AS I LIVE IN A METROPOLITAN AREA. *JS

I WAS DRIVING ABOUT 55 MPH WHEN MY CARS SPEED STARTED REDUCING. A WRENCH LIGHT APPEARED AND MY CAR WOULD NOT MOVE. THE GAS PEDAL WOULD NOT ENGAGE SPEED AND THE RPM'S WERE AT A STAND STILL. THIS HAS HAPPENED 3 TIMES WITHIN 2 1/2 WEEKS. *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WRENCH WARNING SYMBOL ILLUMINATED AS THE VEHICLE BEGAN TO DECELERATE RAPIDLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE OR DUPLICATE THE PROBLEM. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

STARTING IN SEPTEMBER OF 2013 ON OUR MERCURY MILAN THE RIGHT TAIL LIGHT WAS BLINKING LIKE A STROBE LIGHT WHEN THE HEADLIGHTS WHERE ON. ( TAIL LIGHT ON, BRAKE LIGHT FLASHING) THIS LASTED FOR A FEW WEEKS THEN SEEMED TO DISAPPEAR, STARTING A FEW WEEKS AGO THE BLINKING RETURNED ON THE RIGHT SIDE FOLLOWED BY THE LEFT SIDE. CURRENTLY THE RIGHT SIDE IS NON USEABLE (TAIL LIGHT AND BRAKE LIGHT ARE BOTH ON ALL THE TIME) LEFT SIDE STOPPED WORKING COMPLETELY THIS LAST PROBLEM HAS PROGRESSED QUICKLY IT ALL STOPPED WORKING IN JUST A FEW DAYS. I WENT TO THE DEALERSHIP TO GET IT FIXED THEY TOLD ME IT WAS GOING TO BE ABOUT 1000.00 TO FIX THE TWO TAIL LIGHTS. *JS

I WAS DRIVING APPROX 25MPH WHEN MY VEHICLE SUDDENTLY STARTED JERKING BACK AND FORTH, THERE WAS NO ACCELERATION, AND THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON MINUTES LATER, IT SEEMED TO BE BACK TO NORMAL. I PROCEEDED DOWN THE ROAD AND MADE IT ABOUT 3/4 MILE WHEN IT DID IT AGAIN, THIS TIME IN THE MIDDLE OF THE INTERSECTION. I WAS ABLE TO COAST THROUGH AND PULL INTO A PARKING LOT. THE DEALER TOWED IT IN AND SAID IT IS THE ENGINE THROTTLE BODY. THEY STATE THE PART IS ON NATIONAL BACKORDER UNTIL NOVEMBER (3 MONTHS AWAY!), WITH 25,000 CARS CURRENTLY WAITING FOR THIS PART. I DON'T SEE HOW THERE CAN BE THIS HUGE OF A PROBLEM BUT NO RECALL YET. FORD REALLY NEEDS TO TAKE RESPONSIBILITY FOR THIS MALFUNCTION.

WRENCH AND ENGINE LIGHT CAME ON. VEHICLE WOULD NOT GO BEYOND 5 MPH. WAITED AND TURNED THE CAR BACK ON.,ENGINE LIGHT STAYED LIT AND WAS ABLE TO GET HOME. I TOOK THE VEHICLE TO AUTOZONE AND RECEIVED A DIAGNOSTIC CODE P2111: THROTTLE ACTUATOR CONTROL SYSTEM, TACHOMETER OPEN OR SHORTED. CALLED FORD AND THEY ARE AWARE BUT STATED THAT THEY WILL NOT REPAIR WITH A RECALL BEING ISSUED.

DRIVING AT HIGHWAY SPEED, I LOST THE ABILITY TO USE THE THROTTLE. THE ENGINE RAN, BUT DID NOT RESPOND TO THE PEDAL. I WAS FORCED TO PULL THE CAR OVER, IN TRAFFIC, AND RESTART THE CAR. ONCE THE CAR WAS RESTARTED, I WAS ABLE TO ACCELERATE.

DRIVING DOWN A BUSY ROAD AND CAR WENT INTO LIMP MODE, GAS PEDAL NOT RESPONDING. ALMOST GOT REARENDED BECAUSE THE CAR SLOWED DOWN AND I HAD MY 8 MONTH OLD GRANDDAUGHTER IN THE VEHICLE. TOOK IT TO AUTOZONE AND THEY RAN A DIAGNOSTIC SAID IT WAS THE ELECTRONIC THROTTLE SENSOR PROBLEM. READ ONLINE WHERE THIS IS A RECURRENT THING GOING ON BUT NO RECALL YET. WHAT IS IT GOING TO TAKE SOMEONE OR ALOT OF PEOPLE DYING FOR THIS TO BE RECALLED? I AM ON DISABILITY AND IT BETTER BE COVERED UNDER EXTENDED WARRANTY OR WARRANTY SINCE FORD KNOWS THIS IS AN ONGOING PROBLEM. *TR

TWO OR THREE TIMES IN THE LAST DAY OR TWO THE ENGINE HAS LOST POWER/DIED & CAR WOULD HAVE TO BE STEERED TO SIDE OF ROAD & PUT IN PARK TO BE RESTARTED! ON AT LEAST ONE OF THESE OCCASIONS THE CAR WAS IN TRAFFIC AT HIGHWAY SPEED & COULD HAVE REALLY BEEN A PROBLEM, WIFE WAS DRIVING & HAD GRAND DAUGHTER & GREAT GRAND DAUGHTER IN THE CAR WITH HER, FROM WHAT I CAN READ & FIND OUT FORD MOTOR CO KNOWS OF THE PROBLEM, BUT HAS YET NOT ADDRESSED IT, IT APPEARS TO BE A PROBLEM WITH A CIRCUIT BOARD ON THE THROTTLE BODY. THIS COULD POTENTIALLY BE A REAL BAD SITUATION! I THINK SOME ONES ATTENTION NEEDS TO BE DIRECTED TO THIS PROBLEM! WHY HAS THIS NOT BEEN A RECALL BEFORE SOME ONE REALLY GETS HURT? *TR

THE VEHICLE STALLED WHILE DRIVING AT 55 MPH. NO POWER TO ACCELERATE AND HAD TO PULL OVER ON HWY. HAPPENED A SECOND TIME WHILE ACCELERATING AT A GREEN LIGHT. *TR

I WAS DRIVING AROUND 70MPH IN RUSH HOUR TRAFFIC WHEN ALL OF A SUDDEN MY CAR STARTED TO SHAKE A LITTLE AND THE WRENCH LIGHT CAME ON. IT WENT INTO LIMP MODE AND I WAS UNABLE TO ACCELERATE AT ALL. MY CAR STARTED DROPPING IN SPEED DRAMATICALLY. I PUSHED MY GAS PEDAL DOWN ALL THE WAY AND THERE WAS NOTHING. THE CAR WAS STILL RUNNING THOUGH. I COULDN'T GET OVER BECAUSE IT WAS RUSH HOUR TRAFFIC. I ENDED UP HAVING TO PARK MY CAR IN THE FAST LANE AS TRAFFIC FLEW PAST ME. VERY SCARY. THE CAR RUMBLED WHILE IN PARK SO I SHUT IT OFF AND RESTARTED THE VEHICLE. IT CAME BACK ON WITH NO ISSUE AND THE WRENCH LIGHT WAS GONE. I LOOKED IT UP WHEN I GOT HOME AND IT LOOKED LIKE A BUNCH OF PEOPLE HAVE HAD ISSUES LIKE THIS AND IT WAS THEIR THROTTLE BODY. I TOOK MY CAR INTO FORD AND THEY SAID IT WAS THE THROTTLE BODY AND IT NEEDED REPLACED. OF COURSE THIS WASN'T COVERED UNDER MY CPO POWER TRAIN WARRANTY. I GOT THE WHOLE THING DONE FOR $438. THIS PART NEEDS TO BE RECALLED ASAP. *TR