There are 2 stored owner reports matching the speed control & cruise leading-label group for the 2001 Mercury Mountaineer in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)THIS IS NOT A SAFETY COMPLAINT BUT RATHER ABOUT SERVICE RECEIVED ON RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR A 2001 MOUNTAINEER, 05S28. WE RECEIVED NOTICE IN SEP 2007 & CALLED AND SETUP AN APPOINTMENT TO HAVE THE PART REPLACE ON OCT 11 2007. UPON ARRIVAL WE WERE TOLD THAT PARTS WERE NOT AVAILABLE BUT THEY WOULD DISCONNECT CRUISE CONTROL. WE WAITED OVER AN HOUR TO HAVE THIS DONE WHICH WAS FRUSTRATING. PLUS FORD SHOULD HAVE BEEN UPFRONT AND TOLD US WE WOULD HAVE TO MAKE TWO TRIPS TO HAVE PROBLEM CORRECTED. WE TRAVELED 90 MILES ROUND TRIP. ON FEB 24TH, I SENT THE DEALERSHIP AN EMAIL CONCERNING THE STATUS OF REPLACEMENT PARTS SINCE IT HAD BEEN NEARLY 6 MONTHS SINCE THE CRUISE CONTROL HAD BEEN DISABLED. THE NEXT DAY THE DEALERSHIP CALLED BACK AND SAID THAT THE PARTS HAD COME IN FRIDAY, FEB 22 AND SET UP A 2:00PM APPOINTMENT TO INSTALL NEW PARTS. WHEN WE GOT TO THE DEALERSHIP, WE WERE INFORMED THAT THE PARTS FOR THE MOUNTAINEER WERE NOT IN. ANOTHER 90 MILES FOR NOTHING. IN ADDITION, THEY CANNOT TELL US WHEN THE PARTS WILL BE IN! *TR
I RECEIVED A RECALL FROM FORD IN AUGUST 2007 AND THEY STILL DO NOT HAVE A PART AVAILABLE FOR MY VEHICLE. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.