There are 2 stored owner reports matching the brakes leading-label group for the 2010 Mercury Mountaineer in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)FRONT BRAKES STARTED AUTOMATICALLY SEIZING UP RANDOM TIMES AND SPEEDS DUE TO A DEFECTIVE WHEEL BEARING THAT DISRUPTED THE ANTILOCK BRAKE SENSORS. THIS CREATED AN EXTREMELY DANGEROUS DRIVING ISSUE. FORD REFUSED TO TAKE RESPONSIBILITY OR PAY FOR ANY REPAIRS BECAUSE IT WAS OUTSIDE THE WARRANTY PERIOD. *TR
FROM: TIER 1 EMAIL - [XXX] SENT: THURSDAY, MARCH 20, 2014 8:57 AM TO: [XXX]SUBJECT: RE: VEHICLE SERVICE ISSUES CRM:01660000000018 [XXX], MY NAME IS [XXX], I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2010 MOUNTAINEER. FORD MOTOR COMPANY CONSIDERS THE SATISFACTION OF ITS OWNERS TO BE ONE OF ITS MOST IMPORTANT OBJECTIVES. WE COMMIT VERY SUBSTANTIAL RESOURCES AND EFFORT IN A SINCERE ATTEMPT TO RESOLVE THE CONCERNS OF OUR OWNERS. HOWEVER, LIMITS MUST BE PLACED ON THOSE EFFORTS. AFTER CAREFUL CONSIDERATION WE ARE SUPPORTING THE PREVIOUS DECISION AND WILL NOT BE ABLE TO REIMBURSE YOU FOR THE COST OF REPAIRS. THANK YOU FOR CONTACTING FORD MOTOR COMPANY. WE ARE SORRY THAT WE WERE NOT ABLE TO MEET YOUR EXPECTATIONS. [XXX]FORD MOTOR COMPANY ------------------- ORIGINAL MESSAGE ------------------- FROM: GENERIC - CRC CONTACT RECEIVED: 3/18/2014 5:45 PM TO: TIER 1 EMAIL - CRCFMC WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:THE VEHICLES BRAKES STARTED LOCKING UP WHILE DRIVING. THE CAUSE WAS DUE TO A DEFECTIVE WHEEL BEARING THAT CAUSED THE ANTILOCK BRAKE SENSOR TO MALFUNCTION CREATING AN EXTREMELY DANGEROUS DRIVING SCENARIO WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:N/A WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:REIMBURSEMENT FOR DEFECTIVE REPAIRS ARE YOU THE OWNER OF THE VEHICLE :YES VIN : [XXX] MILEAGE : 38000 WHERE IS YOUR VEHICLE NOW : INPOSSESSION HAVE YOU CONTACTED THE DEALER :NO DEALER NAME : N/A INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.