2011 MINI Clubman Complaint Log

The contact owns a 2011 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000(Electrical system); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

My car has a problem with the FRM or foot control module the turn signal don’t work right, when putting the car in reverse the bulb will not work but it’s a brand new bulb, I know there is a recall for them 23V-337 but since my car has always been in Texas the recall doesn’t apply to it

I've just gotten a very common air bag seat mat sensor code (93c1) that Mini had a limited recall on - but alas my car did not get the code until it was outside the parameters of that repair program. What makes it worse is that the fix is over $1000 and there's very little concrete info on the actual danger (or not) of driving around with this code active. I've spend the better part of 2 days researching how to fix this & I'm still uncertain as to what to fully do.

Safety recall since 3/23/2023. It's 07/19/2024. With no solution yet , it's been over a year now with no solution. That is a un timely manner. Need to know what to do now . Can not drive vehicle, no blinkers or brake lights. Please help.

The contact owns a 2011 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 Mini Cooper S Clubman. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable, and the headlights started flickering. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2011 Mini Cooper Clubman. The contact stated while driving at an undisclosed speed, the footwell control module became inoperable. The contact stated that the window motors, the turn signals, and the headlights were inoperable. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the footwell control module needed to be replaced and re-coded. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 45,735.

At about 6:40AM on September 23, 2022, the 2011 Mini Clubman car caught on fire. The car was parked in the driveway, locked with everything off, key removed and unoccupied. It was last driven the evening of September 22nd. About 6:40AM the interior behind the steering wheel and dashboard erupted into flames. The car filled with smoke and flames. The fire burned for about 5 -10 minutes and self extinguished. Just prior to the fire the headlights were reported to be on. After the fire, the windshield wipers were operating with no way to turn them off. At a reasonable time after the flames were no longer visible (10-15min), the driver's door was opened by the emergency key to vent the smoke. Upon inspection, the area around the left footwell near the driver's door was heavily charred with insulation burned off all wiring and co-located electrical devices. The hood release latch was melted. The air vent to the left of the steering wheel was missing and all the ductwork to that vent was missing. There was a large deformation and hole in the dashboard above and slightly to the right of the steering wheel and the windshield was cracked about 2-3 inches above the dashboard. It appears that electrical components and wiring inside the dashboard were also engulphed in flames but no detailed inspection of the damage occurred. Significant smoke damage occurred to the entire interior. The local fire department was called and they were able to open the hood and disconnect the battery which stopped the windshield wipers. The car was a stock car with no modifications. Reasonably maintained by professionals. The odometer reading before the fire was approximately 103,000 miles. No problems were noted prior to the incident. Insurance has considered the car a total loss and unrepairable. In general it is assumed by the writer that Mini's or any other car should not experience electrical fires when unoccupied, all devices are off, no key is present. Kindly investigate.

Set Belt and Airbag Warning lights came light up for no reason and the computer got a hard code that cannot be reset (ACSM - Crash Safety Module, 93C3, OC3). This will be put in a Safety Risk if the car gets in an accident.

FRONT PASSENGER AIRBAG SENSOR FAILED. DISPLAY SAYS THE AIRBAG WILL NOT DEPLOY.

THE FRM CONTROL MODULE (AKA: FOOTWELL CONTROL MODULE) SUDDENLY FAILED AND DISABLED: BRAKE LIGHTS INSTRUMENT PANEL ILLUMINATION BLINKERS EMERGENCY FLASHERS HEADLIGHTS STUCK ON DIM/LOW BEAM TAIL RUNNING LIGHTS STUCK ON (NOT RESPONSIVE TO BRAKING) ALL OVERHEAD, DOOR EDGE AND FOOT CABIN LIGHTS NONOPERATIONAL WINDOWS NONOPERATIONAL FUEL CAP LOCK NONOPERATIONAL LED INTERIOR LIGHTS NONOPERATIONAL OBD NONOPERATIONAL WITH IGNITION ON, CAR MUST BE RUNNING TO ENABLE PASSENGER AIRBAG INTERMITTENTLY ON\OFF VERY UNSAFE AND A NONWEAR ITEM LIKE FRM SHOULD NOT JUST FAIL. FAILED WHEN STARTING VEHICLE.

MY MINI COOPER CLUBMAN 2011 STARTED GIVING ME PASSENGER AIRBAG LIGHT SIGNAL OFF, TOOK IT TO A MINI COOPER MECHANIC, THEY SAID IT'S A VERY EXPENSIVE REPAIR. SEVERAL OTHER PEOPLE ONLINE SEEMS TO BE HAVING SIMILAR ISSUE, MINI REALLY NEEDS TO WORK ON THE AIRBAG SEAT SENSOR

THIS SPRING THE RIGHT FRONT (PASSENGER SIDE) SUN ROOF DRAIN HOSE CAME OFF WHILE THE CAR WAS SITTING. WATER POURED DOWN THE FRONT PILLAR FLOODING THE ELECTRICAL CONTROL BOX AND PUTTING APPROX. 2 " OF WATER INTO THE FLOOR. (FOUND THIS OUT AFTER IT BROKE DOWN) THE CAR WAS DRIED OUT AND NOT KNOWING THE CAUSE FLOODED AGAIN. I READ ABOUT THIS PROBLEM AFTER LOOKING ON THE INTERNET AND REATTACHED THE HOSE. SEVERAL DAYS LATER MY WIFE WAS DRIVING THE CAR THROUGH ONE OF THE WORST INTERSTATE INTERSECTIONS IN MA, RT3 AND 93 MERGE, AND THE CAR LOST POWER AND STALLED. SHE GOT THE CAR TO START AGAIN SEVERAL TIMES AND EVENTUALLY GOT TO A SAFE PLACE OFF THE HIGHWAY WHERE THE CAR WAS TOWED. FIRST OF ALL HOW IS THIS DESIGN EVEN ALLOWED? BMW IS WELL AWARE OF THIS PROBLEM YET DID NOTHING TO TRY TO CORRECT THIS PROBLEM OR NOTIFY US OF SUCH A POOR DESIGN DEFECT. (IT TOOK ME 15 MINUTES TO FIX). THE DEALER WANTED $2550. TO REPAIR. MY WIFE AND SISTER IN LAW COULD HAVE BEEN KILLED.

TL* THE CONTACT OWNS A 2011 MINI COOPER CLUBMAN. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER AND POWERED OFF. THE CONTACT ROLLED DOWN THE DRIVER SIDE WINDOW; HOWEVER, BOTH FRONT WINDOWS BEGAN TO GO UP AND DOWN WITHOUT WARNING UNTIL THE CONTACT REMOVED THE KEY FOB FROM THE IGNITION. THE DEALER DIAGNOSED THAT THE BATTERY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,861.

THE FRONT PASSENGER SEAT OCCUPANT DETECTION SYSTEM DISABLED. IT DISABLES THE AIRBAG SYSTEM. THIS IS A SAFETY ISSUE THAT HAS PLAGUED EARLIER MODELS.

CAR DIED AT 65MPH. TOLD IT WAS AN AUXILIARY WATER PUMP THAT OVERHEATED AND BURNED OUT THE ELECTRICAL CIRCUIT BOARD. EVEN THE EMERGENCY FLASHERS DIED OUT. *TR

WE BOUGHT OUR CAR, A MINI COOPER CLUBMAN 2011, USED IN 2012, WITH APPROXIMATELY 32K MILES ON IT. THERE WERE ISSUES THAT THE MINI DEALER TOOK CARE OF WITHOUT ISSUE, BUT FOR THE LAST 4+ YEARS WE HAVE BEEN DEALING WITH THE PASSENGER AIRBAG WARNING LIGHTS REMAINING ON. WHEN IT FIRST OCCURRED IT WOULD INTERMITTENTLY GO ON AND OFF WITH REASON OR KNOWN CAUSE. WE CONTACTED THE DEALER WHO SAID THIS WAS NOT A WARRANTY OR RECALL ISSUE, BUT WOULD GLADLY MAKE NECESSARY REPAIRS FOR A COSTLY 2K. WE DO NOT HAVE 2K TO SPEND ON A LIFE SAVING FEATURE THAT WAS INCLUDED AS A STANDARD FEATURE. LIFE SAVING EQUIPMENT SHOULD NOT BE A MAINTENANCE ISSUE BUT RATHER A MANUFACTURER RESPONSIBILITY.