2012 MINI Clubman Complaint Log

WMWZG3C50CTY37438 Scan.pdf

Passenger side seat airbag sensor not working warning light and massages indicate airbag restraint issue.

Rough car start & hiccups on commute to work after rain storm. Indicating multiple mis fires 300, 301, 302, 304,

The contact owns a 2012 Mini Cooper Clubman. The contact stated that the turn signals, exterior lighting, power windows, and power locks all failed to operate as needed. The check engine warning light was also illuminated. Months prior to the failure, the contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was approximately 70,000. VIN tool confirms parts not available. The contact stated the car is not drivable, turn signals, hazards and windows inoperable. MINI/BMW informed the contact could receive the FCM update if she paid out of pocket for the update.

The contact owns a 2012 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after receiving the recall notification, the contact allowed the vehicle to remain parked. The contact then went to start the vehicle and the vehicle failed to start. The contact believed the footwell module had drained the battery causing the battery to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The footwell module failed due to corrosion. This is a known issue with these vehicles and is a fire hazard. Recall 23V-337 is active but is currently being limited to vehicles in certain northern states citing the use of road salt. This design issue is not limited to vehicles exposed to road salt. For example my vehicle has been exposed to years of salty, humid air as a result of being used on the coast of SC and GA. I request the recall be expanded to cover vehicles used in other states especially those exposed to coastal environments.

The contact owns a 2012 Mini Cooper Clubman. The contact stated that while reversing into a parking space and depressing the brake pedal, the check engine warning light illuminated on the instrument panel. After restarting the vehicle, the contact noticed that the power windows, headlights, taillights, and the radio was inoperable. The vehicle was taken to a dealer, who diagnosed a failure with the electronic control module in the footwell. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 62,500.

SEAT OCCUPANT SENSOR IS BAD. THERE IS A RECALL FOR THE SAME THING ON OTHER YEARS AND MODELS, BUT NOT THE 2012 MINI COOPER COUNTRYMAN, WHICH MAKES VERY LITTLE SENSE BEING THAT ITS A COMMON PROBLEM AS WELL AS BEING THAT ITS THE SAME PROBLEM. THE AIRBAG SENSOR GOES ON AND OFF WHICH CAN CAUSE INJURY OR DEATH WHEN THE CAR IS IN MOTION.

The engine drive belt has been replaced twice. The ignition coils have been replaced twice.there have been recurrent problems with oil leaks beginning in 2016. The “water pipe” was replaced due to leak. The thermostat assembly was leaking and that was replaced. The front sway bar links and bushings were also replaced. This car has been nothing but trouble. Currently it needs a new catalytic converter due to an air leak in a section. I have repair bills for every incident. The date below is the date the oil control solenoid was replaced.