2014 MINI Clubman Complaint Log

The contact owns a 2014 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The rear backup lights don’t work due to the defective footwell control module. This is a symptom of the defective FCM. It’s been well over a year and Mini hasn’t had the parts. Very worrisome when our young daughter is backing up and the lights are out!

I have had 2 problems with the springs breaking on my car which seems like a very odd thing, especially for a 2014 model that is not abused. This seems like a manufacturing defect and can easily cause an accident due to tire blowout and/or unpredictable handling. 1) The most recent problem occurred on February 8, 2023 with the front springs. The spring on the driver side broke and shifted outward rubbing the inner sidewall of the tire causing it to blowout. Fortunately I was on surface streets driving around 20-30MPH when this started (noticed smoke from the wheel well and a burning smell. I was only a block or two from a friends house when this started and was lucky the tire did not blow out until I was less than 200 yards from his house. As of now I put one of the winter wheel/tire on the car but it is still not drivable due to the spring hitting the tire. This repair and a new tire (old set only had around 20,000 miles) are to be replaced tomorrow, February 10, 2023 for an estimated $1100 for new front shock/spring assemblies , labor and alignment (I am also replacing the tires for $1300 so all are the same make/model/mileage). I can share bill after the repairs are complete. 2) The oldest problem was with the rear springs in March 2020. The springs rusted and broke causing the car to squat in the rear and not handle safely on the road above 50MPH. It would bounce unpredictably and sway side to side in the rear. I was fortunate that I did not have to make any quick maneuvers that could have caused the car to go out of control. The springs were replaced at a local shop for a total of $1010.88. I can locate the file and share this bill if necessary

AFTER GETTING NEW BATTERY INSTALLED AT MINI DEALER IN AUSTIN TEXAS AIR BAG NO LONGER WORKS. SEAT BELT AND AIRBAG WARNING LIGHT WILL NOT TURN OFF WHEN DRIVER OR TWO ADULTS IN FRONT SEATS. DEALER SAID THEY COULD NOT EASILY FIX WITHOUT REMOVING SEATS. MANY MINI CUSTOMERS COMPLAIN ABOUT AIRBAG NOT WORKING ON USER FORUMS. MAJOR SAFETY HAZARD.

BRAKE LIGHT PASSINGER SIDE LIGHT HOUSING MELTDOWN