2017 MINI Cooper Complaint Log

The motor mounts have been replaced twice in the last six years and per the dealer, This is normal which I find very hard to believe on a 2017 Mini Coop of convertible, with 90,000

My 2017 mini coupe has 70,000 miles on it. I’ve had it 11 months… I was in a drive-through and it started making a hard knock sound no engine light or any other lights came on the vehicle. I had it towed to a shop where they informed me my engine was blown and it would cost $16,000 to replace the engine. My oil level was perfect. I reached out to Carvana. I missed my warranty by five days and they will not do anything about it. There is no reason why a car with 70,000 miles on it. The engine should be blown.

there is a leak which affected the control unit fuel pump. the leak is ongoing throughout many of these cars yet there has not been a recall to fix it. more than $3k in damages. It's something a modern car should not be facing.

The contact owns a 2017 Mini Cooper. The contact stated when the vehicle was started, the vertical aim headlights malfunctioned. The vehicle was taken to the dealer where it was confirmed that rodents had chewed through the insulation around and the electrical wires. The contact was informed that the insulation was made of soy, which attracted the rodents. The contact was informed that the electrical wires needed to be replaced. The vehicle was being repaired. In addition, the contact stated the repair had occurred previously and the current issue was the second occurrence. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.

2017 Mini Cooper - Selector Lever Magnetic Shift Interlock Mechanism

Driver left the roadway to the outside of a curve to the left, sideswiping a telephone pole and spinning at least one time back onto and off the roadway again before coming to rest. Impact to the passenger front wheel, and entire passenger side, without impacting front or rear end of the vehicle. C pillars deployed, as well as seatbelt pretensioner. Impact was at 55+ mph. No air bags deployed. Dash now indicates fault or error in air bags.

Driver side front tire collapsed on side wall while driving. 4 days later the passenger side tire also collapsed while driving almost causing accident. Tires are relatively new installed in May 2022 and have only 14,500 miles of use. Losing TWO (2) tires the same week for sidewall failure is very very odd and pissible indicator of tire defect Barum Bavuris 5HM 215/35 17 size

The contact owns a 2017 Mini Cooper. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact applied the parking brake. There was an abnormal scraping noise detected while starting the vehicle. The roll back warning light was illuminated. There was a message stating “Transmission, Not Secure” was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,198.

The contact owns a 2017 Mini Cooper. The contact stated that while that vehicle was parked, the vehicle was turned on that there was a message on the instrument panel stating that there was a taillight malfunction. The contact inspected the vehicle and noticed that the driver’s side rear taillight had not illuminated. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the driver’s side taillight housing and connector needed to be replaced. The vehicle was not repaired, and the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Rear tail light malfunction due to defective ground, melting connectors to rear break lights and indicators. Lack of break lights and indicators is a risk to motorist safety as a whole.

The driver door latching mechanism failed this past week. For days, I was unable to latch the door closed -- all attempts to close the door would result in the door simply bouncing off the body of the car. I spent hours unsuccessfully trying to get the latching mechanism to work again, e.g. by repeatedly attempting to close the door, holding the door closed and trying to lock all doors. To drive the car home from work and to the dealership for repairs, I was forced to hold the door closed with my left hand while driving and by tying the door closed with my seat belt (on the highway, no less). I eventually took the car to my local dealership and left it for diagnosis and repairs. I took a video of the door's fault, and left the car locked and with the driver's door tied closed with my seat belt. To my amazement, the dealership called a few days later and told me that they were unable to duplicate the fault; as far as I know, no repairs were therefore made. I shared the video of the door's fault with the dealership; they hypothesized that the latching mechanism may have intermittently failed because of the weather. I now feel anxious about driving the car. This is a major safety issue. There are reasons to suspect that this reflects a manufacturing defect: 1) door latches should never fail, irrespective of the age of the car, and force drivers / passengers to e.g. use their seat belts to hold their doors closed; 2) my car is low mileage (~36,000 miles); 3) my car was not involved in any preceding accident or incident that could have caused the latching mechanism to fail; and 4) this is the second time this has happened with this car -- the same issue occurred with the front passenger door ~2 years ago. I'd be happy to share the video that I took of me trying to close the door (already shared with the dealer). At this point, I'd like the NHTSA to investigate; initiate a recall, if necessary; and I'd like Mini to replace the remaining latches on my car.

Front Upper Arm Bushing on both the Driver’s and Passenger sides needed to be replace after less than 25,000 miles. Bushing failure causes upper arms of suspension to whack against the body and greatly effect handling, could lead to accidents.

Transmission: secure vehicle against rolling. Warning is showing up. The battery died, and I put the car into neutral to roll it. Now this warning is showing up every time I put the car in park and turn it off.

1. (Lighting) The front lights of the car kept turning off and on. We would always go to the repair shop every time the lights began to malfunction. (Engine) the oil was sticky which was not normal and the water entered inside. (Brakes) When you turned on the car, noises came from the brakes which were concerning and risky to drive in. 2. This car was risky to drive due to the problems with the oil and brakes. 3. Yes, this problem has already been confirmed by a dealer. 4. No. 5. No.

Per dealer, the front passenger door latch cable went bad (documentation available if needed) on a 2017 Mini Cooper S (4-door). Background: there was an episode a few weeks back when I was unable to latch the front passenger door. It just wouldn't latch when you tried to close it - the door would just swing / bounce off the body of the car (so to speak) on closure attempts. I fiddled with locking / unlocking the door, was finally able to have it latch again. Around 7/12, people washing my car accidentally opened that door. Unfortunately, despite again trying to fiddle around to get the door to latch for quite some time, I wasn't able to latch that door again. This obviously created a huge safety issue -- e.g. to even get the car to a dealership for repairs, people in my situation would often have to physically hold the door closed from the inside while driving. I figured out a way to hold it closed with the front passenger seatbelt; that thankfully held the door closed while I drove (including on the highway) the car to the dealership. The dealer eventually diagnosed the front passenger door latch cable as having gone bad (please see attached service report). First, the latching mechanism for car doors should never fail - customers should never e.g. have to hold their doors closed while driving or have to rig up their seatbelts to do the same. Second, it's also very unexpected that this issue happened in my car -- my car has always been well-maintained (it's regularly serviced), my car is just four years old, it's very low mileage (26k); and hardly anyone uses my front passenger door.

The contact owns a 2017 Mini Cooper. The contact stated that while operating the vehicle a round quarter sized image was displayed in the in the center of the customer display screen and while the backup camera was activated the image caused a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed of the Manufacturer’s Extended Service Campaign regarding the failure however, the contact was informed that the VIN was not included. The failure mileage was 35,000.

THE VEHICLE WAS AT A STOP WHEN THE BRAKE WAS RELEASED IT LUNGED FORWARD INTO ONCOMING TRAFFIC. ANOTHER TIME IN DRIVEWAY VEH WAS BOUGHT TO A STOP IN OUR DRIVEWAY TO TURN AROUND. THE BRAKE PEDAL WAS RELEASED AND THE CAR LUNGED INTO A WALL AND THE TIRES CONTINUED TO SPIN UNTIL BRAKES WERE HEAVILY APPLIED

TL* THE CONTACT OWNS A 2017 MINI COOPER. THE CONTACT CALLED ON BEHALF OF HIS WIFE AND STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY BUT THE CONTACT MENTIONED THAT THE OTHER VEHICLES AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK ACHES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGED YARD WAITING TO BE DIAGNOSED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNED A 2017 MINI COOPER. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AND IMPACTED THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED SHE WAS COLLIDED INTO A FIRE HYDRANT. THE AIR BAG DID NOT DEPLOY. THE CONTACT STATED THE PASSENGER FROM THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR*JB

DRIVER'S SIDE SEAT BELT LOCKING MECHANISM JAMS, PREVENTING THE DRIVER FROM FASTENING THE SEAT BELT AND OPERATING THE VEHICLE IN A SAFE MANNER.

PURCHASED VEHICLE NEW 2017 MINI COOPER COUNTRYMAN S AWD FROM DEALERSHIP IN SEPTEMBER 2017, DAY AFTER PURCHASE ON THE WAY FROM TEXAS TO OKLAHOMA VEHICLE STALLED ON HIGHWAY IN A SPEED ZONE OF 75, THE VEHICLE CHECK ENGINE LIGHT CAME ON AND PERFORMANCE WAS REDUCED AND STARTED SHAKING AND VEHICLE WENT FROM 70 MPH DOWN TO 55MPH IMMEDIATELY. DRIVETRAIN MALFUNCTION LIGHT WAS LIGHT UP AS WELL AS SERVICE ENGINE LIGHT. DEALERHSIP TOWED VEHICLE AND WAS SUPPOSE TO FLASH/UPDATE SOFTWARE ALSO HAD TO REPLACE SPARK PLUGS AND COILS AFTER THAT VEHICLE WOULD DISPLAY DRIVETRAIN MALFUNCTION AND WOULD LOSE POWER AGAIN. ON 02/28 ON THE WAY BACK FROM TEXAS AGAIN VEHICLE DID SAME THING ALMOST CAUSING A WRECK WHEN VEHICLE DECELERATED AND SHAKED. VEHICLE WAS TOWED AGAIN AND WAS ADVISED THAT VEHICLE SOFTWARE NEEDED FLASHED/UPDATED.

I OWN A 2017 MINI COOPER CLUBMAN THAT WAS RECALLED FOR AN UNSAFE BRAKE LIGHT CONDITION. THERE WERE 4 FUNCTIONAL BRAKE LIGHTS ON THE REAR BUMPER. AFTER MY CAR WAS "FIXED", I ONLY HAVE 2 FUNCTIONAL BRAKE LIGHTS ON THE REAR BUMPER. I FAIL TO UNDERSTAND HOW THIS APPROVED "FIX" MADE MY CAR SAFER. THREE WEEKS AFTER THE "FIX" WAS COMPLETED, I WAS REAR ENDED WHILE TURNING ONTO MY STREET. I FEEL THAT THE NHTSA APPROVED A "FIX" FOR A CONDITION THAT MADE MY CAR LESS SAFE. HOW COULD YOU ALLOW MINI TO PERMANENTLY DISABLE BRAKE LIGHTS AS A FIX?

A STRESS FRACTURE FROM TOP OF WINDSHIELD MID WAY ALONG DRIVER SIDE, DOWN ABOUT SIX INCHES THEN TURN TOWARDS REAR VIEW MIRROR.

WHAT IS THE PREFERRED MANDATORY PLACEMENT OF A SEAT BELT HOLDER/ADJUSTOR FOR THE VEHICLE THAT IS WITHIN THE REGULATORY SAFETY STANDARDS? THIS VEHICLE DOES NOT HAVE A HOLDER AND CURRENTLY THE BELT LAYS ACROSS THE CONSUMERS NECK, WHICH IS NOT SAFE.

WHILE MY WIFE WAS DRIVING THE 8-DAY-OLD COUNTRYMAN S ON A PARKWAY AT HIGHWAY SPEED, A PEBBLE WAS APPARENTLY KICKED BACK FROM A VEHICLE AHEAD, CAUSING A PIERCING OF THE RADIATOR AND A VIRTUAL IMMEDIATE INABILITY TO DRIVE. THIS CREATED A SIGNIFICANT SAFETY HAZARD. THE ISSUE IS NOT THE PEBBLE ITSELF, BUT RATHER THE FACT THAT, AS WE LEARNED FROM THE MECHANIC, THERE IS NO PROTECTIVE COVER OR SCREEN OVER THE FRONT OF THE RADIATOR TO PREVENT SUCH AN EVENT FROM CAUSING SEVERE DAMAGE TO THE RADIATOR. THIS IS A BRAND NEW MODEL OF COUNTRYMAN, AND IT APPEARS, AT LEAST AS COMPARED WITH A 2017 CLUBMAN, THAT THE RADIATOR IS NOT FULLY HIDDEN BEHIND THE FRONT END, BUT IS, INSTEAD, EXPOSED TO A PROJECTILE HAZARD.

I RECENTLY TEST DROVE A MINI COOPER CLUBMAN S. I DID NOT LIKE THE VEHICLE, AND ONE OF THE REASONS IS THE WAY THE LIGHTING (FRONT AND REAR) IS DESIGNED. THE REAR OF THE CAR HAS VERY LARGE LIGHTS THAT GO ACROSS THE 'BARN DOORS' THAT APPEAR TO BE BRAKE LIGHTS. WHEN I WAS AT THE DEALERSHIP I NOTICED ANOTHER CLUBMAN IN THE PARKING LOT BEING PARKED WASN'T LIGHTING UP THE LARGE LIGHTS AS IT SLOWLY BACKED INTO A PARKING SPACE. UPON FURTHER EXAMINATION I REALIZED THE LARGE LIGHTS ON THE REAR DOORS ACTUALLY DO NOT LIGHT UP WHEN BRAKING. INSTEAD THERE ARE VERY SMALL LIGHTS AT THE ABSOLUTE BOTTOM OF THE BUMPER THAT INDICATE BRAKING. NOT ONLY ARE THE LIGHTS IN AN INAPPROPRIATE LOCATION BUT THEY ARE SO SMALL YOU DON'T EVEN NOTICE THEM. WHEN YOU EXPECT YOU ARE LOOKING AT BRAKE LIGHTS AND SOMEONE IN FRONT OF YOU BRAKES, YOU WOULD NEVER KNOW THAT ACTUALLY YOU HAVE TO LOOK DOWN ALMOST TO THE GROUND TO SEE THEIR INDICATOR LIGHT UP. THESE BRAKE LIGHTS ARE EXTREMELY DANGEROUS. WHY WOULD THE LARGE LIGHTS ON THE BARN DOORS IN YOUR LINE OF SIGHT THAT ARE PROBABLY 70% OF THE WIDTH OF THE CAR NOT BE THE BRAKE LIGHTS? IT IS DANGEROUS AND BMW-MINI SHOULD BE FORCED TO RECALL AND/OR STOP SELLING THESE VEHICLES UNTIL THIS ISSUE IS CORRECTED. I WOULD NOT PUT MYSELF OR MY FAMILY IN JEOPARDY DRIVING ONE OF THESE POORLY DESIGNED VEHICLES. PLEASE SEE THE LINK TO A WEBSITE WHERE OTHER PEOPLE EXPRESS THEIR CONCERN TOO. HTTPS://M.REDDIT.COM/R/CARS/COMMENTS/3MJ3XE/2016_MINI_CLUBMAN_HAS_THE_STUPIDEST_BRAKE_LIGHTS/?UTM_SOURCE=MWEB_REDIRECT&COMPACT=FALSE

I HAVE ONLY TWO WEEKS WITH MY NEW CAR, AND ABSOLUTELY LOVE IT! HOWEVER, THERE APPEARS TO BE A SAFETY ISSUE WITH THE BRAKE LIGHTS. ON TWO OCCASIONS, TRUCKS HAVE RODE UP ON MY TAIL AND HAD TO ALMOST SLAM THEIR BRAKES BEFORE WINDING UP INSIDE THE TRUNK/BOOT. AT THE TIME, I JUST THOUGHT THESE WERE INATTENTIVE DRIVERS. HOWEVER, I HAD READ ON A FORUM SOMEONE ELSE TOO POINTED OUT A SIMILAR INSTANCE. IF ONE LOOKS AT THE BACK OF THE CLUBMAN, THERE ARE LARGE RED LIGHTS ON THE REAR OF THE BARN DOORS. THIS IS WHAT APPEARS TO BE BRAKE LIGHTS AND THE 'FOCAL POINT' THAT THE DRIVERS BEHIND YOU ARE WATCHING. HOWEVER, THESE ARE NOT THE BRAKE LIGHTS; THEY ARE MERELY THE RUNNING LIGHTS AND TURN SIGNALS. THEREFORE, THE ONCOMING TRAFFIC HAS THEIR FOCAL POINT ON WHAT THEY THINK ARE YOUR BRAKE LIGHTS AND DON'T SEE THE TWO LITTLE LIGHTS IN THE BOTTOM REAR OF THE BUMPER UNTIL IT IS TOO LATE. WORSE IS WITH TRUCKS, SUV, AND SEMIS WHERE THEY DON'T SEE THEM AT ALL - BECAUSE THEY ARE BELOW THEIR FIELD OF VISION. I TOO HAVE READ SOMETHING TO THE EFFECT INDICATING THE BRAKE LIGHTS CAN'T BE EXCLUSIVE TO THE OPENING REAR DOORS, HENCE NOT BEING THE BRAKE LIGHTS. MY PROPOSAL WOULD BE FOR BMW/MINI TO EITHER RE-CODE, CHANGE THE SOFTWARE, OR RE-WIRE TO MAKE THESE LIGHTS THAT ARE PRESENTLY THE TURN SIGNAL ALSO FUNCTION AS BRAKE LIGHTS, IN ADDITION TO THE TWO IN THE BOTTOM OF THE BUMPER. PLEASE ADOPT A SIMPLE FIX, WHEREAS WE CAN KEEP MOTORING AND ENJOYING OUR NEW CLUBMAN'S; PLEASE TOO UNDERSTAND BMW/MINI, I ABSOLUTELY LOVE THIS CAR AND I AM NOT TRYING TO COMPLAIN OR FIND FAULT. THE DESIGN IS EXCEPTIONAL WITH THE EXCEPTION OF THIS SAFETY CONCERN THAT COULD CAUSE MANY UNNECESSARY REAR END COLLISIONS, INJURIES, AND OR DEATHS. PLEASE JUST ADOPT A SIMPLE FIX, WHEREAS WE CAN KEEP MOTORING AND ENJOYING OUR NEW CLUBMAN'S.