2012 MINI Countryman Complaint Log

My front windshield wipers stopped working suddenly while driving in the rain

No warning lights have come on and the car is braking on its own. I try to push the gas and it doesn't want to go. The car has around 42k miles on it. I took it to tom bush mini last week, the said the front axle was leaking some fluid, they ordererd the axle, changed all brake pads, changed the brake fluid and said it was good to go, cost about $2300. Got the car back, doing the same thing. Now they said all calipers need to be replaced and the hydro unit dsc needs to be replaced which will cost around $6400 and they can't get the hyro unit dsc or 2 months. If this was the problem why didn't they know last week? It doesn't seem like the car has enough miles to have such a big issues and no part for 2 months. I don't know what to do.

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The fuel tank was a third of the way full. The trunk was locking and unlocking continuously while driving or while the vehicle was parked. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical system). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was a short in the footwell module due to water intrusion. The drain was also clogged in the sunroof. The manufacturer was contacted and opened a case. The failure mileage was approximately 161,818.

There is a recall existing for my car, by VIN mine is not included, however I have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue. The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process. The mechanic found water and corrosion inside the electrical housing.

On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the "thermal event" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was able to restart after several attempts but had not started since. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

While traveling on the highway at speed, the forward (retractable) sunroof exploded with no apparent provocation or warning. When the failure occurred there was a loud bang followed by glass forcefully raining down into the front and back seat area of the vehicle. There were no vehicles immediately ahead, and no overpasses or trees from which something could have fallen. The driver immediately slowed but did not swerve and there were no other vehicles close by so there was no secondary incident. The glass from the roof continued to fall on subsequent bumps in the road until all of the loose glass had fallen. The size of the glass pieces varied in size and sharpness greatly, with some pieces being very small clear slivers (causing mild cut to hand when exiting the vehicle). In addition when exiting the vehicle a piece of glass from the sunroof found its way into the driver's seatbelt fastener and as a result can no longer be buckled. The vehicle has not yet been inspected by anyone and is available for inspection on request.

When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on. The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module. This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles. This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly. Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.

My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.

Mini coopers have faulty transmission problems, and well mine today it's transmission went out when I had my AC on, the car stalled in the middle of the highway in the middle of the road with oncoming traffic and refused to budge, like seriously this is highly dangerous on the interstate

Our Mini Cooper Countymen S was being towed behind our motorhome. I. saw smoke coming from the car I stopped and the car started to catch on fire. I got out motorhome disconnect just in time before the Mini was consumed by fire, it was a total loss. The Fire Investigator stated he believed the fire started in the right side of the engine compartment.

Passenger side airbag light on with no one in seat. The repair shop stated that there is a seat sensor fault code is 93c3(passenger seat occupancy detector). If there is an accident the airbag may not deploy. I was told to by the BMW of Hawaii in Kona that it will cost $2030 for parts and labor.

timing chain failure which caused engine shut down. this is a known problem with other models. It was not recalled but BMW lost a class action lawsuit for the same problem in the same car, different years. They have not updated or repaired the issue. very expensive repair.

I was driving down the road when a light popped onto my dash, it was the airbag/seatbelt light after some research. From what I've read, this will prevent the airbags from activating in case of a crash, and after talking to other MINI owners it is extremely common.

The contact owned a 2012 Mini Cooper S Countryman. The contact stated while she was at a standstill in traffic, she saw smoke exiting from under the hood. The contact stated no warning light was illuminated. The contact was able to park on the emergency lane and exit the vehicle before the vehicle was engulfed in flames. The contact did not sustain any injuries nor seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

AFTER DRIVING FEW MILES (10) UP HILL OUT THE DEALER MY CHECK ENGINE LIGHT TURN ON. IT’S NOT BLINKING BUY SEEMS LIKE IT’S HALF AWAY ON THE SIGNED ON THE CAR.

The front passenger occupancy detector (or OC3) failed, making the passenger airbags inoperable. This is a common problem with minis and many other models have had the mat warranty extended. The dealer confirmed that the OC3 is bad but wanted $800 just to order the part which is embedded in the seat cushion. Consumers shouldn't have to bear the cost of a defective vital safety component that should last the life of the car.

THE VEHICLE STARTS INTERMITTENTLY. THE IMMOBILIZER OF THE VEHICLE DOES NOT DETECT THE PRESENCE OF THEY KEY FOB IN THE SLOT AND THEREFORE WONT START THE VEHICLE. THESE EVENTS HAPPEN INTERMITTENTLY. ONE INSTANCE WAS IN A GASOLINE STATION. I STOP THE ENGINE AND REFUELED. WHEN IT WAS OVER I COULDNT GET THE CAR TO START BECAUSE THER WAS NO RESPONSE FROM THE CAR. I TRIED TO INSERT/EJECT THE KEY FOB IN ITS SLOT AND AFTER COUNTELESS AND MORE THAN THIRTY MINUTES WAS ABLE TO GET IT STARTED. ONE TIME , I WENT GROCERY SHOPPPING AND WHEN I WAS DONE WHEN BACK TO THE CAR AND IT WOULDN'T START. KNOWING THAT THIS HAS BEEN HAPPENING , I DID THE INSERT/EJECT OF KEY FOB IN ITS SLOT COUNTLESS NUMBER OF TIMES. I DID THIS FOR OVER AN HOUR BEFORE I GOT A RESPONSE FROM THE CAR AND GET IT STARTED. MY WIFE IS AFRAID TO DRIVE THIS CAR BECAUSE SHE MAY GET STUCK IN THE MIDDLE OF NOWHERE. IF THERE IS A MEDICAL EMERGENCY AND THIS IS THE ONLY CAR AVAILABLE, IT WOULD BE BETTER OFF TO JUST WAIT FOR THE AMBULANCE THAN ATTEMPT TO BRING THE PERSON NEEDING MEDICAL ATTENTION TO THE HOSPITAL IN THIS CAR BECAUSE YOU MAY GET STUCK IN THE MIDDLE OF NOWHERE. ANY ROAD TRIP THAT WILL GET YOU 100 MILES AWAY FROM YOUR PLACE OR DRIVING AT NIGHT IS A SAFETY RISK BECAUSE YOU MAY RUN OUT OF FUEL AND REFUEL AT A REMOTE GASOLINE STATION BUT THEN YOU CANT GET THE CAR TO START AGAIN.

WATER PUMP LEAKING COOLANT. RECALLED ACCORDING TO BMW WEBSITE. CALLED MINI MALL OF GA NO ONE WOULD HELP OR CALL ME BACK AROUND THANKSGIVING. SCHEDULED APPT TODAY FOR REPAIRS MY HUSBAND DROVE MY MINI TO THE DEALERSHIP THEY WOULDN'T DO ANYTHING SAID THERE WAS NO RECALL ON MY VIN NUMBER AND THE WATER PUMP WARRANTY EXPIRED DEC 11 2018......HOW CONVENIENT. MY 2012 ONLY HAS 55,000 MILES ON IT !!!!!! THE SERVICE DEPT AT MINI MALL OF GA IS A JOKE THEY WOULD NOT EVEN LOOK AT THE PAPERWORK MY HUSBAND HAD OR LISTEN TO WHAT WE WERE TRYING TO SAY. IT WAS LIKE SPEAKING TO ROBOTS THAT KEPT REPEATING THEMSELVES. I NEED THIS FIXED AND DO NOT HAVE THE 800.00 THEY ARE ASKING FOR

THE PASSENGER SEAT AIR BAG SENSOR MAT IS FAULTY. THIS ISSUE WAS LISTED AS A RECALL ON PREVIOUS MODELS OF MINI COOPERS FROM NHTSA.

DRIVING ON HWY AND MY CAR WOULDN'T ACCELERATE NO WARNING LIGHTS WENT OFF ON THE CAR SO I PULLED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A SHOP THAT SAID THAT THERE WAS SOME SORT OF COOLANT LEAKAGE AND A MALFUNCTION OF THERMOSTAT SO THE ENGINE OVER HEATED. THEY WANTED TO CHARGE ME 10,000 TO FIX IT AND THE WARRANTY THAT I BOUGHT FOR 2999.00 DID NOT WANT TO COVER THE COST. SO THE SHOP CHARGED ME 1500.00 TO TAKE THE HEAD APART AND I HAD TO TOW IT BACK HOME WHERE IT SITS IN MY DRIVE WAY.

TAKATA RECALL. I LIVE IN NEWPORT, WA. I AM APPROXIMATELY 6 - 7 HOURS FROM A MINI DEALER IN SEATTLE/TACOMA. MY CLOSEST CITY IS SPOKANE, WA. I HAVE A GREAT CERTIFIED MECHANIC WHO DOES ALL OF MY REPAIR WORK BRANDON MARTIN OF MARTIN'S AUTO SERVICE, SPOKANE, WA, WHO IS COMPETENT AT WORKING ON MINI-COOPERS. IT IS UNREASONABLE TO REQUIRE THAT I MAKE A TRIP TO SEATTLE FOR THIS REPAIR. I AM WILLING TO HAVE THE REPAIR DONE HERE AND BE REIMBURSED, BUT MINI WILL NOT ALLOW THAT. THEY ARE REQUIRING EXTREME TRAVEL AND EVEN AN OVERNIGHT STAY TO ABIDE BY THEIR OWN RECALL REGULATIONS. THEY DO SEEM TO MAKE THE RULES TO SUIT THEMSELVES; BECAUSE IF I HAD MADE THIS REPAIR PRIOR TO THE RECALL, THEY WOULD HAVE REIMBURSED ME, BUT NOW I CANNOT HAVE THE REPAIR DONE WITHOUT EXTREME ADDED EXPENSES INCURRED. DUE TO THE CIRCUMSTANCES OF EXCESS TRAVEL, I RESPECTFULLY REQUEST THAT I AM ABLE TO MAKE THE RECALL REPAIR AND BE REIMBURSED FOR THE COST. THIS IS NECESSARY FOR MY SAFETY. DUE TO THE COMPANY'S UNREASONABLE RULE, I AM AT RISK.

THE WATER PUMP IN THE CAR FAILED WITHOUT WARNING OR CHECK ENGINE LIGHT COMING ON, CAUSING IMMEDIATE OVERHEATING AND THE HEAD GASKET ON THE ENGINE TO BLOW. MINI REFUSED TO FIX THE CAR, AS THEY SAID IT WAS OUT OF WARRANTY, DESPITE THE FAULTY WATER PUMP BEING THE CAUSE OF THE OVERHEATING.

CONFIRMED WITH MECHANIC FAULTY ELECTRIC AUXILIARY WATER PUMP, HOWEVER, MY VIN IS NOT LISTED IN THIS EXACT ISSUE THAT IS BEING RECALLED.

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE TEMPERATURE GAUGE INDICATOR FLASHED TO TURN THE VEHICLE OFF DUE TO OVERHEATING. THE DEALER (MINI COOPER OF ALEXANDRIA, 5990 DUKE ST, ALEXANDRIA, VA 22304, (703) 751-4630) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED OTHER MINI COOPER COUNTRYMAN VEHICLES, SAME YEAR, MAKE, AND MODEL HAD RECALLS FOR THIS EXACT ISSUE,HOWEVER, THIS VIN WAS NOT INCLUDED IN THE RECALL. RECALL 18V248000- ELECTRIC AUXILLARY WATER PUMP FAILS AND OVER HEATS-MINI COOPER COUNTRYMAN S 2012 AFFECTED. MY VIN NOT INCLUDED IN THE RECALL,DESPITE EXPERIENCING THIS EXACT ISSUE. WATER PUMP AND RELEVANT PARTS. UPDATED 10/9/18*JB

THE CORE PLUG FAILED ALLOWING COOLANT INTO THE CRANK CASE. THE MINI AUTOMOTIVE REPAIR FACILITY SPECULATED THAT THE VEHILCE MUST HAVE BECOME OVERHEATED TO THE POINT OF DAMAGING THE CYLINDER HEAD. AT FIRST IS WAS THOUGHT THAT A REPLACEMENT CYLINDER HEAD WOULD COST $9K. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE CRANK CASE WAS TO BADLY COMPROMISED FOR ADEQUATE REPAIR AND THE ENTIRE ENGINE NEEDED TO BE REPLACED AT A COST THAT EXCEEDED THE MARKET VALUE OF THE VEHICLE. SINCE IT WAS NOT ECONOMICALLY FEASIBLE TO REPAIR THE VEHICLE, I WAS FORCE TO PURCHASE AN ALTERNATE MODE OF TRANSPORTATION. BEING THAT THE VEHICLE COULD NO LONGER BE DRIVEN WITH OUT A COSTLY REPAIR, I CHOSE TO DONATE IT FOR CHARITY. MY COMPLAINT IS THAT IF THE VEHICLE OVERHEATED, I WAS NOT AWARE OF IT AS THE DRIVER INFORMATION GAVE NO ALERT. THIS VEHICLE WAS NOT EQUIPED WITH A TEMPERATURE WHICH MAY WHICH SHOULD HAVE INDICATED THE ENGINE TEMPERATURE WAS OUTSIDE OF NORMAL OPERATING PARAMETERS. HOWEVER, THE CHECK ENGINE LIGHT CAME ON WHICH I PROMPTLY TOOK TO HAVE IT SERVICED. THE CODE WHICH INITIALLY PRESENTED AND PROMPTED ME TO VISIT THE DEALERSHIP REPAIR FACILITY TO BEGIN WITH. THE VEHICLE GAVE NO TEMPERATURE WARNINGS THROUGH THE DRIVER INFORMATION DISPLAY AND THE THE PERFORMANCE OF THE VEHICLE DID NOT CHANGE; I DROVE THE VEHICLE TO THE DEALERSHIP THE NEXT DAY WITH NO PROBLEM. MY CONCERN IS, THERE ARE NUMEROUS ACCOUNTS THAT CAN BE FOUND ONLINE OF DRIVERS THAT GAVE AN ACCOUNT SIMIULAR TO MY EXPERIENCE - FAILURRE OF THE CORE PLUG WITH NO NOTIFICATION THROUGH THE INSTRUMENT PANEL. AND, IN MANY CASES, THEY WERE ALSO TOLD BY THE MAKER'S REPAIR SHOP THAT THE ENGINE OVERHEATED BUT COULD NOT EXPLAIN WHY THE DRIVER WAS NOT ALERTED. WHILE I DID NOT PAY FOR ACTUAL REPAIRS, I WOULD NOT HAVE NEEDED TO BUY REPLACEMENT VEHICLE. I ALSO HAD THE VEHICLE SERVICED IN ACCORDANCE WITH THE MAINTENCE SCHEDULE.

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD. THE CONTACT UNLATCHED THE HOOD AND FLAMES APPEARED FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MINI OF BALTIMORE COUNTY (720 KENILWORTH DR., TOWSON, MD 21204, (443) 798-3461) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *TT NO VIN NUMBER UPDATED 8/30/18*JB

I KEEP HAVING PROBLEMS ELECTRIC PROBLEMS ENGINE LIGHTS COME ON COIL BROKE BROKE DOWN WON'T START

I'M JUST NOTICING A COOLANT LEAK PUDDLING UP UNDER FROM WHAT I WAS TOLD WAS THE THERMOSTAT OR IT'S HOUSING OR BOTH.. MY ENGINE SOUNDS LIKE IT'S RUNNING WITH NO OIL. I GO TO CHECK THE DIPSTICK AND THE OIL AT THE VERY END OF IT SEEMS ALMOST IMPOSSIBLE TO ACCURATELY READ, BECAUSE IT'S NOT UNIFORM IN IT'S COATING AT THE TIP OF IT. LIKE IF IT WAS SPLASHED ON. NOT SURE IF THE AUXILIARY COOLING SYSTEM IS EVEN WORKING ANYMORE, WHICH USED TO RUN FOR A MINUTE OR TWO AFTER ENGINE SHUT DOWN. I'M ADDING THE OEM SPECIFIED COOLANT ALONG WITH WATER, 50/50, EVERY DAY NOW, BECAUSE THE RESERVOIR SHOWS IT'S LOSS OF COOLANT. VIN CHECK SHOWS NO RECALLS, BUT I'M HAVING THE SAME ISSUES AS THE RECALLS. I JUST WANT MY VEHICLE RUNNING LIKE IT WAS WHEN I FIRST GOT. I BEGAN FINANCE ON THE VEHICLE LESS THAN A YEAR AGO, AND I STILL OWE 16K ON IT. I SHOULDN'T BE WORRIED ABOUT THE CAR DYING OUT ON ME ALREADY. BAD ENOUGH I WORK 35 MINUTES AWAY AND PUBLIC TRANSPORTATION INCLUDING HELP FROM ANYONE IS ALSO PRETTY MUCH IMPOSSIBLE. IT'S STRESSING ME OUT BIG TIME. I CAN'T AFFORD TO GET FIRED. WHERE I WORK, THEY DON'T CARE ABOUT MY ISSUES. I ALSO REQUIRE AN IID EQUIPPED VEHICLE, SO RENTALS ARE OUT OF THE QUESTION, OTHERWISE, I PROBABLY WOULDN'T BE HERE WRITING THIS MESSAGE! THANK YOU. I REALLY FEEL UNSAFE BEING ON THE HIGHWAY AS WHO KNOWS IF MY CAR'S ENGINE EVEN HAS OIL. OR IF THE COOLANT HOSES WILL JUST BLOW OFF. EITHER WAY, I FEEL LIKE I'M RIDING WITH DEFECTIVE EQUIPMENT. I TRIED TO BABY THIS CAR DRIVING, BECAUSE I CAN'T AFFORD A 16K BROKEN CAR. I FEEL TRAPPED.

HIGH PRESSURE FUEL RAIL DEVELOPED A CRACK AT A BRAZEN JOINT. HIGH PRESSURE FUEL WAS THEN BEEN RELEASED IN THE VICINITY OF THE EXHAUST SYSTEM. STRONG FUEL SMELL IN CABIN AND NEAR VEHICLE. NO FIRE OR DAMAGE RESULTED. VEHICLE REPAIRED AT OWNERS EXPENSE.

WHILE DRIVING EAST ON INTERSTATE 40, I WAS APPROXIMATELY 50 MILES EAST OF ASHEVILLE, NC WHEN I HEARD A VERY LOUD BOOM THAT SOUNDED LIKE A GUN SHOT. IT THEN SOUNDED AS IF A WINDOW WERE OPEN AND I COULD FEEL OUTSIDE AIR, THEN I SOON DISCOVERED A LARGE HOLE IN MY SUNROOF.

I PURCHASED THE USED 2012 MINI COOPER COUNTRYMAN, I DROVE IT FOR 84 DAYS, AND WHILE I WAS DRIVING THE CAR THE ENGINE SUDDENLY WENT DEAD ON THE ROAD AND STOPPED WORKING. I TOOK THE CAR TO THE DEALER WHERE I BOUGHT IT FROM AFTER TWO WEEKS THEY SAID THE TIMING CHAIN BROKE AND CAUSED IT TO DESTROY THE ENGINE, NOW I HAVE TO PAY FOR THE NEW ENGINE. I CHECKED ON LINE TO SEE IF THERE WERE ANY PROBLEMS WITH TIMING CHAIN ON THESE CARS, MINI SAID THEY HAD PROBLEMS IN THE PREVIOUS MODEL CARS THAT MADE AND THEY FIXED THE PROBLEM, APPARENTLY THE PROBLEM STILL EXIST IN THE NEWER MODELS.

THIS VEHICLE WAS PURCHASED IN 2011 AND HAS REQUIRED A MULTITUDE OF MAINTENANCE /REPAIRS DUE TO MANUFACTURER ISSUES. THE DEALERSHIP OF ORIGINAL PURCHASE WAS INCREDIBLY RESPONSIBLE AND TOOK RESPONSIBILITY OF THESE REPAIRS. I MOVED TO ANOTHER AREA TWO YEARS AGO AND RIGHT ABOUT THIS TIME, THE FRONT PASSENGER AIR BAG LIGHT BEGAN TO RANDOMLY GO ON AND OFF INDICATING THAT THE AIR BAG WOULD NOT BE ENGAGED. THE LIGHT WILL GO ON AND OFF WHEN IN MOTION OR JUST IDLING. THIS HAS CONTINUED TO GO UNRESOLVED AS I TEND TO MOST OFTEN RIDE ALONE AND DON'T HAVE ADDITIONAL $$$ FOR THE REPAIR AT THIS TIME. I DID JUST FINISH REPLACING THE CLUTCH IN THIS VEHICLE WHICH CURRENTLY ONLY HAS 51K MILES ON IT.

BROUGHT 2012 MINI COUNTRYMAN S ALL4 W/50,033 MILES TO MINI SERVICE CENTER FOR COOLANT LEAK JUNE 2017. THEY REPLACED THERMOSTAT HOUSING, THERMOSTAT ADAPTER, COOLANT HOSE, AND WATER PUMP. 8000 MILES LATER LEAK IS BACK. WHILE TECHNICIAN WAS WORKING ON VEHICLE, HE STATED, 'OIL LEAKING FROM OIL PUMP SOLENOID VALVE. OIL LEAKING THROUGH OIL PUMP SOLENOID WIRING HARNESS.' HE ALSO STATED, 'THE LEAK IS INTERNAL AND NOT VISIBLE. THE OIL IS LEAKING THROUGH THE WIRING SHEATH AND MIGRATING TOWARD THE COMPUTER. IF THE OIL REACHES THE COMPUTER, THE COMPUTER WILL SHORT, CAUSING CATASTROPHIC DAMAGE.' TECHNICIAN REPLACED OIL PUMP SOLENOID AND REPAIRED ENGINE WIRING HARNESS.' DURING THE DAYS PERIOD OF TIME THE VEHICLE REMAINED IN THE SERVICE DEPARTMENT, I DID SOME QUICK RESEARCH. I COULD NOT FIND AN ACTIVE RECALL FOR THIS ISSUE/ITEM; HOWEVER, THE NHTSA PUBLISHED A SERVICE INFORMATION BULLETIN CONCERNING THIS ISSUE (SB-10044680-8464) LOCATED AT THE FOLLOWING LINK: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10044680-8464.PDF APPARENTLY, THIS ISSUE WITH THE SOLENOID IS NOT NEW AND HAS BEEN AN ISSUE WITH PREVIOUS MINI MODELS AS WELL. INFORMATION/COMPLAINTS PERTAINING TO PREVIOUS MINI MODELS CAN BE FOUND AT THE FOLLOWING LINK: HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/R60-COUNTRYMAN-TALK-2010-2015/237021-OIL-PUMP-SOLENOID-LEAK.HTML INFORMATION/COMPLAINTS CONCERNING THIS ISSUE WITH THE SOLENOID FOR CURRENT MINI MODELS CAN BE FOUND AT THE FOLLOWING LINKS: HTTPS://WWW.MINI2.COM/FORUM/SECOND-GENERATION-FAULTS-FIXES/250393-ISSUE-HIGH-PRESSURE-PUMP-OIL-PUMP-SOLENOID-LEAKING.HTML WHEN THE SERVICE/REPAIRS WERE COMPLETE, I SPOKE WITH THE SERVICE CENTER MANAGER CONCERNING THE SOLENOID. HE AGREED WITH MY FINDINGS THAT MINIS HAVE HAD THIS ISSUE FOR A GOOD NUMBER OF YEARS. I ASKED IF IT WAS A RECALL ITEM AND HE RESPONDED NEGATIVELY. IS THIS ON THE NHTSA RADAR FOR POTENTIAL RECALL STATUS?

TL* THE CONTACT OWNED A 2012 MINI COOPER COUNTRYMAN. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE NEAR THE ENGINE. THE VEHICLE BECAME ENGULFED IN FLAMES IMMEDIATELY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. MINI OF MT. LAUREL (1311 NJ-73, MT. LAUREL, NEW JERSEY) WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) A YEAR AND A HALF AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR LOST THE ABILITY TO ACCELERATE AND INSTEAD LURCHED AND CHOKED. THE MECHANIC DETERMINED THAT THE THROTTLE BODY BROKE FREE OF ITS HOUSING. LUCKILY I WAS ABLE TO MOVE THE CAR TO AN OFF-RAMP THAT SLOPED DOWNHILL TO GET TO SAFETY.

MY 2012 MINI COOPER COUNTRYMAN WITH 30,000 MILES IS REQUIRING REPLACEMENT OF THE THERMOSTAT AND WATER PUMP - BOTH OF WHICH WERE RECALLED AND REPLACED ON THE 2011 MINI COOPER COUNTRYMAN. THERE ARE NOT ANY PARTS IN THE UNITED STATES CURRENTLY TO FIX THE CAR. WE WILL BE WITHOUT OUR CAR FOR NEARLY 3 TO 4 WEEKS WHILE WE WAIT FOR THESE PARTS AND WE HAVE BEEN TOLD NOT TO DRIVE OUR CAR ON THE HIGHWAY. THE DEALER SAID TOUGH LUCK.

TIMING CHAIN STRETCHED CAUSING TIMING TO BE OFF BY 75MM, THIS RESULTED IN DAMAGE TO THE ECCENTRIC SHAFT AND TIMING CHAIN. ENGINE ENGINE MALFUNCTION LIGHT ILLUMINATED, UPON INSPECTION AT MINI DEALER DETERMINED THE ABOVE CONDITION OF VEHICLE.

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE SPUTTERED AND THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE PIPE AND FREEZE PLUG OVERHEATED AND MELTED WHICH CAUSED THE ENGINE TO REQUIRE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

UPON ENTERING AN EXIT ONLY LINE ON THE HIGHWAY AT THE END OF A 400 MILE JOURNEY, TRAFFIC BACKED UP AND CAME TO A STOP IN THE EXIT ONLY LANE. WHEN TRAFFIC STARTED MOVING AGAIN, MY CAR WHICH HAS A MANUAL TRANSMISSION WOULD NOT SHIFT FROM NEUTRAL INTO 1ST GEAR (OR ANY GEAR). I WAS STOPPED AND UNABLE TO MOVE WITH TRAFFIC MOVING 50-60 MPH BEHIND ME AND NEXT TO ME. CARS SLAMMED ON BRAKES TO AVOID HITTING ME AND ONE ALMOST HIT ME AFTER SLAMMING ON ITS BREAKS AND TURNING SIDEWAYS. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER ENCOUNTERED. A STATE POLICE OFFICE PULLED UP BEHIND ME AFTER ABOUT 5-10 MINUTES AND WAS ABLE TO PUSH ME TO THE BREAKDOWN LANE. THERE WAS A TERRIBLE BURNING SMELL AND CONSIDERABLE SMOKE FROM UNDER THE CAR WHICH INDICATED A CATASTROPHIC FAILURE OF THE CLUTCH. THE CAR WAS TOWED TO AN AUTO REPAIR SHOP WHERE I LATER LEARNED THE CLUTCH MATERIAL HAD DISINTEGRATED ENTIRELY AND THE FLYWHEEL WAS CRAZED AND BURNED FROM THE EXTREME HEAT. BOTH THE CLUTCH AND FLYWHEEL HAD TO BE REPLACED. THE COST TO REPAIR THE CAR WAS OVER $4000. THE CAR HAD 78,067 MILES ON IT AND PRIOR TO THE CATASTROPHIC FAILURE OF THE CLUTCH THERE WERE ONLY 2 INDICATIONS OF A POTENTIAL CLUTCH PROBLEM WHEN THE TACHOMETER FLUTTERED WHEN SHIFTING INTO HEAR AT ABOUT 300 MILES PRIOR TO THE INCIDENT AND THEN ABOUT 25 MILES PRIOR TO THE INCIDENT, INDICATING TO ME THAT THE CLUTCH WAS STARTING TO SLIP. OTHER THAN THAT, THERE WERE NO WARNING LIGHTS OR OTHER INDICATIONS OF A PROBLEM. THE CAR IS ROUTINELY SERVICED BY THE DEALER AND WHENEVER THERE IS ANY INDICATION OF A PROBLEM. I DO NOT DRIVE CARS HARD. THIS CAR IS STILL ON ITS FIRST SET OF BRAKES AND ONLY ITS SECOND SET OF TIRES. I HAVE DRIVEN MANUAL SHIFT CARS FOR MANY YEARS AND KNOW THE SYMPTOMS OF A FAILING CLUTCH. I CONSIDER THE NEAR CATASTROPHE THAT I EXPERIENCED THE RESULT OF A MAJOR DEFECT IN EITHER THE CLUTCH OR THE WARNING MECHANISM.

ENGINE LIGHT CAME ON SO I WENT IN FOR A DIAGNOSTIC. I LIVE 2.5 HOURS FROM A MINI SERVICE CENTER. THE DIAGNOSTIC AT AUTOZONE JUST LISTED A BUNCH OF MISFIRES AND NOTHING ELSE. THAT EXPLAINED THE HARSH SOUNDING START AND SPUTTERING. AS DAYS HAVE GONE BY, CAR WILL LOSE POWER IN THE MIDDLE OF TRAFFIC, STRUGGLE UP HILLS, FAIL TO MAINTAIN SPEED LIMIT, AND STRUGGLE TO START IN THE MORNING. ALL THESE EVENTS HAVE OCCURRED LESS THAN A MONTH AFTER BEING SERVICED AT SEATTLE MINI. I'M SURE I'M UNDER WARRANTY, BUT I'M NOT HAPPY ABOUT HAVING TO DRIVE 2.5 HOURS IF I CAN MAKE IT THERE, FOR SOMETHING THEY SEEM TO HAVE BEEN HAVING COMPLAINTS ABOUT. *TR

OUR 2012 MINI COOPER COUNTRYMAN WAS PARKED IN PARKING GARAGE. WITHIN MINUTES OF SHUTTING IT OFF THE ENGINE CAUGHT ON FIRE WHICH SPREAD QUICKLY. THE CAR WAS COMPLETELY DESTROYED. OTHER CARS NEXT TO IT WERE AFFECTED AND THE FLOOR OF THE PARKING GARAGE WAS CLOSED DUE TO DAMAGES. THIS IS VERY SERIOUS AND DANGEROUS. *TR

VEHICLE HAS NON-HEATED SIDE MIRRORS. AT TEMPERATURES BELOW 60F THEY FOG OVER OR ICE OVER WHEN COLDER. VISIBILITY IS LITERALLY ZERO ON BOTH SIDES OF THE CAR. *TR

2012 MINI COOPER. CONSUMER WRITES IN REGARDS TO A FAULTY SENSOR AND FUEL PUMP IN VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE STOPPED DEAD IN THE MIDDLE OF A VERY BUSY HIGHWAY ON AN INCLINE HILL. THE DEALER INFORMED THE CONSUMER THERE WAS A PROBLEM WITH THE DELIVERY OF FUEL TO THE GAS TANK AND THE VEHICLE HAD SIMPLY RUN OUT OF GAS. HOWEVER, THE FUEL GAUGE SHOWED THERE WAS AN ADEQUATE AMOUNT OF GAS.

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT THE SEAT BELT ALARM WOULD SOUND WHEN NO ONE WAS OCCUPYING THE PASSENGER'S SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE DEALER DID NOT REQUIRE ANY REPAIRS TO THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 9,000.

ONLY RUN 12000 MILE LESS THAN YEAR THERE IS RATTLE SOUND ON SPEEDOMETER" SPECIALLY NAVIGATION SCREEN. THEY TRY FIX THE PROBLEM, AND TELL ME , THEY CAN NOT FIX, BECAUSE IT COMING FROM SPEEDOMETER. AND PRINT OUR ONE PIECE PAPER, WHICH IS MINI OFFICIAL PAPER AS BELOW" SUBJECT: BUZZING NOISE FROM SPEEDOMETER SITUATION: WHEN THE VEHICLE IS DECELERATION THE CUSTOMER MIGHT EXPERIENCE A BUZZING NOISE FORM THE SPEEDOMETER, WHEN SPEEDOMETER NEEDLE IS BETWEEN 0 AND 12 MILES PER HOUR. GENERAL INFORMATION: THIS IS NORMAL OPERATION????. WHAT?? NORMAL? THIS SOUND MAKE ME CRAZY, SAME SOUND EVERYTIME I RUN. I WAS TALK TO MINI TEC PERSON, MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT MINI U.S.A DON;T RECALL ANYTHING. THEY SHOULD RECALL FOR THIS PROBLEM, SINCE THEY AGREE THERE IS NOISE FORM SPEEDOMETER" I HAVE PRINTED PAPER FROM MINI. ALSO THERE IS NOISE INSIDE OF CAR, THEY ALREADY FIX THE DASHBOARD, AND ,SIDE DOOR NOISE. *TR

THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED. THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE. THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT. THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR TODAY REALIZED THE PROBLEM WAS MUCH WORSE THAN ANTICIPATED. IT SEEMS I AM NOT THE FIRST INDIVIDUAL TO HAVE SUCH A PROBLEM WITH THE VEHICLE AS WELL. *TR

I PURCHASED THE 2012 MINI NEW AND TOOK DELIVERY 12/20/2013. THE FIRST ISSUE INVOLVED THE SEAT BELT WARNING LIGHT AND ALARM. AFTER DRIVING THE CAR FOR ABOUT 10 MINUTES THE FASTEN SEAT BELT WARNING LIGHT CAME ON ALONG WITH THE AUDIBLE ALARM. THE SEAT BELT WAS SECURELY FASTENED, I HAD NO PASSENGERS AND THERE WAS NOTHING ON THE PASSENGER SEAT. I PULLED OVER AGAIN, TURNED THE ENGINE OFF, TOOK THE KEY OUT OF THE IGNITION, AND UNFASTENED THE SEAT BELT. AFTER 5 MINUTES I FASTENED THE SEAT BELT AND RESTARTED THE CAR. THE WARNING RESUMED IMMEDIATELY AND CONTINUED FOR THE ENTIRE 1 HOUR DRIVE HOME. I CALLED THE SERVICE DEPARTMENT. THE SERVICE MANAGER DISMISSED MY CONCERN AND INSISTED THERE MUST BE A HEAVY PURSE OR GROCERY BAG ON THE SEAT. THIS ISSUE CONTINUES. THE 2ND PROBLEM WAS STEERING FAILURE. ONE MORNING I WAS UNABLE TO TURN THE WHEELS TO LEAVE MY DRIVEWAY. THE CAR WAS RUNNING. I TURNED THE ENGINE OFF, WAITED A FEW MINUTES AND TRIED AGAIN.I CALLED THE SERVICE DEPARTMENT AND REPORTED THE PROBLEM. THE SERVICE MANAGER SAID HE HAD SPOKEN TO HIS "TOP MECHANICS" AND NONE OF THEM COULD THINK OF A SINGLE THING THAT WOULD CAUSE THE PROBLEM. HE INSISTED IT WAS DRIVER ERROR: I HAD STALLED THE CAR, THE PARKING BRAKE WAS ON, OR THERE WAS SOMETHING UNDER THE CAR PREVENTING THE WHEELS FROM TURNING. NO, NO AND NO. THE ISSUE APPARENTLY FIXED ITSELF LATER THAT DAY. I BROUGHT THE CAR IN FOR A CHECK OF THESE PROBLEMS. THE SCAN INDICATED A FAULTY POWER STEERING MODULE. THE FOREMAN OF THE SERVICE DEPT TOLD ME THIS WAS A FREQUENT PROBLEM IN THE 2011 MODELS. THEY SAID THERE WAS NOTHING WRONG WITH THE SEAT BELT SYSTEM. THE PROBLEM PERSISTS TO THIS DAY INTERMITTENTLY. THE LAST TIME I SPOKE TO THE SERVICE MANAGER HE TOLD ME TO TAKE A PHOTO OF THE INFORMATION DISPLAY THE NEXT TIME IT HAPPENED TO "PROVE THAT THE CAR IS RUNNING WHEN THE WARNING LIGHT COMES ON" - HE WANTS TO SEE THE SPEEDOMETER. *TR

ON A 2012 MINI COUNTRYMAN S ALL4 WITH MANUAL TRANSMISSION, STARTING AT 15500 MILES ON THE CAR, BEGAN NOTICING ODD RESPONSE TO THE THROTTLE WHEN ACCELERATING ON THE HIGHWAY. THE CLUTCH WOULD ENGAGE AND ENGINE INCREASE REVS (200-400 RPM) TO ACCELERATE WHILE NOT DEPRESSING THE CLUTCH PEDAL. THIS WORSENED OVER THE NEXT 500 MILES UNTIL THE RPM DIFFERENCE WAS 2000-4000 RPM. FINALLY, THE CLUTCH GAVE COMPLETELY, WITH SMOKE BILLOWING FROM THE HOOD AND OBVIOUS SMELL OF BURNT PLATE, EVEN THOUGH I HAD NOT ENGAGED THE PEDAL WHILE TRAVELING ON THE HIGHWAY IN HIGH GEAR. AFTER ALLOWING THE CAR TO REST DURING THE DAY, I MANAGED TO GET MOVING FOR 1/4 MILE BEFORE STOPPING AT A LIGHT. UPON TAKEOFF, THE CAR SHUDDERED VIOLENTLY, AND THEN DISENGAGED FROM 1ST GEAR AND WOULD NOT RE-ENGAGE. HAD THE VEHICLE TOWED TO DEALER FOR REPLACEMENT. *TR

MY MINI WAS STOPPED AT A TRAFFIC LIGHT BEHIND A TOYOTA 4 RUNNER WHEN I WAS STRUCK FROM THE BACK BY A CARELESS DRIVER IN A MIDSIZE SEDAN WHO HAD FAILED TO SEE THE CARS IN FRONT OF HER STOPPED AT A RED LIGHT. THE DAMAGE DONE TO BOTH THE CAR THAT STRUCK MINE FROM BEHIND AS WELL AS THE DAMAGE DONE TO THE 4 RUNNER WERE MINIMAL BY COMPARISON. THE MINI INCURRED IRREPARABLE DAMAGE TO THE FRONT END OF THE CAR. MY CONCERN IS THAT THE AIRBAGS NEVER DEPLOYED AND THE DRIVER OF THE 4 RUNNER PULLED ME OUT OF THE CAR DUE TO FIRE HE SAW COMING FROM UNDER THE ENGINE OF THE MINI, BEFORE LONG THE WHOLE FRONT END WAS ENGULFED IN FLAMES. THE CAR WAS DECLARED A TOTAL LOSS. SHOULD THE VEHICLE HAVE CAUGHT ON FIRE? SHOULDN'T THE AIRBAGS HAVE DEPLOYED WITH THE GRAVITY OF THE DAMAGE? *TR