2025 Mitsubishi Eclipse Cross Complaint Log

Shift lever/gear control and indicator devices: The vehicle can be switched off even when it isn't in park, and this action does not engage the parking function. Instead, it remains in Neutral, which means the car may roll—even on a slight slope like a driveway. This poses a safety risk as the car could potentially move and endanger people exiting the vehicle. If the person is not attentive or physically unable to react quickly, child/elderly/pets, anyone really, the door could knock them over, possibly causing more serious bodily harm from the tires or other parts of the vehicle since it continues to move.

The contact owns a 2025 Mitsubishi Eclipse Cross. The contact stated that the vehicle was recently purchased. The contact stated that while driving 40 MPH, other drivers were waving to contact, attempting to notify the contact that the drip rail molding on the driver's side had detached. The contact pulled over to the side of the road and reattached the drip rail molding. However, the drip rail molding detached again. The vehicle was taken to the dealer. The dealer ordered the replacement part since the vehicle had a warranty. A week later, when the vehicle was taken back to the dealer for repairs, the contact was informed that the office manager refused to repair the vehicle under the warranty. The contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 2,235.

The vehicle repeatedly displays “Driver Assist Camera Blocked / Disabled” upon startup and while driving, even when the windshield is clean and weather conditions are clear. When this occurs, the lane departure warning system becomes disabled while driving. This happens without driver input and results in loss of lane safety alerts. Additionally, the driver’s side power window intermittently stops moving while the switch is being held in the up or down position. The window does not complete its movement unless the switch is released and pressed again. There is no obstruction present. Safety risk: Unexpected loss of lane departure warning while driving increases crash risk, especially at highway speeds or at night. A driver’s window that stops responding can cause distraction and prevent timely closure in traffic or adverse weather. Warning messages: “Driver Assist Camera Blocked / Disabled” Frequency: Intermittent but recurring Mileage at first occurrence: 191

No Crank or Power 2x time in 4 months - 1st incident Nov 2025 with 6k miles; 2nd incident Mar 2026 with 9k miles