There are 4 stored owner reports matching the air bags & restraints leading-label group for the 2020 Mitsubishi Outlander in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)Airbag system Service Required. I came on when I had passer in 2 row seat.I just brought this vehicle.
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to two separate independent mechanics; however, the contact was unaware if the vehicle was destroyed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000
TL* THE CONTACT OWNS A 2020 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ANOTHER DRIVER WAS DRIVING AT APPROXIMATELY 25-30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE OCCUPANT IN THE PASSENGER'S SEAT SUSTAINED A HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE FIRE AND POLICE DEPARTMENT WERE AT THE SCENE. THERE WAS NO REPORT OF A FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6. THE VIN WAS NOT AVAILABLE.
2020 MITSUBISHI OUTLANDER WAS STRUCK IN THE REAR END AND SLAMMED AGAINST A SOLID FOUNDATION IN THE FRONT THAT CAUSE THE DASHBOARD TO BREAK AND ALL THE SEATS TO BREAK FROM THE FLOOR OF THE CAR. THE AIRBAGS DID NOT DEPLOY AND SEVERE INJURIES RESULTED. THE VEHICLE WAS STATIONARY ON THE HIGHWAY IN ROUTE TO TURN WHEN STRUCK. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.