There are 31 owner-reported visibility & wipers complaints for the 2013 Nissan Altimain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
We have a 2013 Nissan Altima that we haven't driven at night for over 4 years. There was a lawsuit over headlamp issue and plaintiffs won. So we filed our claim in Jan when we received postcard. We rec'd a ticket # and took it to our Nissan dealer after the April 1st, when allowed. They replaced the 2 recalls under our vin # but concluded our lights are fine. THEY ARE NOT! We can't see 2 feet in front of us at night. To prove this we drove it yesterday to our Good Friday Service at our church. We almost crashed. You can't see the lines on the road in front of you! We had to drive with our brights on and blind everybody. That's the ONLY way to drive it at night. I see on Nissan's webpage that there is a headlight recall dated 3/24/22 PC861 but you don't have a safety ID#. I figured that's why Nissan didn't honor that recall. I joined the Niisan club and there are MANY people that also were denied as headlights fine according to their "new bulletin" Nissan sent to all dealerships after the lawsuit was settled. Seems they are not honoring to replace the headlamps even though we can't see or drive our cars at night. I'm at a loss why your agency hasn't given this a safety issue. I don't know what to do. My husband was so angry to learn the dealership deemed our lights fine he started screaming at the management. They even ADMITTED our lights our dim but according to Nissan's co. Bulletin they don't meet the replacement standards. I guess we just wait to crash at night before it causes you to assign a safety ID #. I know we can't be the only ones complaining of being rejected. The Nissan dealership is on RT 19 in Wexford, PA.
My 2013 Nissan Altima is included in the Notice of Class Action Settlement Rafael Suarez et.al. v. Nissan North America, Inc.,No. 3:21-cv-000393-WLC-AN. This settlement was reached in late 2021. On or about April 11,2022 my vehicle failed a Nissan dealer conducted test thus qualifying it for replacement headlights. The lumens emitted from the headlights are degraded due to delamination of the headlamp covering. Basically, there is insufficient light to safely drive the car at night in my particular case. The problem is that Nissan N.A. claims they are unable to provide the headlights due to supply chain issues. Any corporation can overcome supply chain issues should they wish to place the resources needed to overcome any obstacles. In this case the issue is one of safety for myself and the other Nissan drivers that have not received replacement headlights. I have contacted Nissan N.A. customer service hot line (800-647-7261) numerous times (with documented case numbers) but no information is forth coming on when the replacement headlamp coverings will be available. Nissan N.A. advices contacting the local Nissan dealer for updated information however they have only what Nissan provides them. With the summer driving season (with longer hours of natural light) coming to the an end, the need for the headlights is all the more important during the shorten winter days. Nissan has been less than forth coming with information as to when the replacement covers will be available. Help from the NTSB is needed to "encourage" Nissan N.A. to provide the headlight covers. Case numbers in the Nissan customer service systems include among others, #46093980, #46431416, #46856238 and #47154211.
THE HEADLAMP PROJECTOR IS FAULTY, THE LIGHT BULB WORKS FINE, THE LIGHT PROJECTION ISN'T STRONG ENOUGH TO SEE AT NIGHT (IN NYC). I HAVE TO DRIVE WITH HIGH BEAMS ON AND THOSE AREN'T EVEN BRIGHTER THAN SOME CARS NORMAL LIGHTS. NISSAN NEEDS TO FIX THIS.
2013 ALTIMA HEADLIGHTS ARE UNSAFE. AND AFTER LOOKING THRU MANY COMPLAINTS IT LOOKS AS IF THE 2013-2015 WERE MADE WITH LITTLE CARE AT ALL TO CIVILIAZATION. THERE ARE MANY RECALLS AND HEADLIGHTS SHOULD MOST DEFINITELY MAKE THE LIST. A CAR 5-6 YRS OLD SHOULDN'T LOSE ITS HEADLIGHTS BRIGHTNESS. NEVER HAVE I SEEN THIS BEFORE IN ANY AUTOMOBILE. IT'S A SHAME YOU GUYS ARE MAKING THE PUBLIC FIX CONSISTENT PROBLEMS ON NISSANS END. NOBODY HAS AN EXTRA $1500 LYING AROUND TO FIX A HEADLIGHT ASSEMBLY THAT SHOULD LAST 10+ YEARS. NOT ONLY IS THAT MY ONLY COMPLAINT, I ALSO JOIN THE LIST OF HAVING NO AIR CONDITIONING DUE TO PROBLEMS NO MECHANIC CAN SEEM TO FIX. THANKS FOR LISTENING AND HOPEFULLY THE RECALL FOR THESE ISSUES WILL BE ISSUED.
ONE MORNING THIS SUMMER, I SAT DOWN IN MY CAR AND STARTED THE ENGINE. I HEARD A LOUD POP AND A LARGE CRACK APPEARED, RUNNING DOWN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING AND WAS NOT MOVING AT THE TIME OF THE INCIDENT.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE THE VEHICLE WAS STATIONARY AT A RED LIGHT, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (VADEN NISSAN OF HILTON HEAD, 200 FORDING ISLAND RD, BLUFFTON, SC 29910) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN AN OPEN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
MY NISSAN ALTIMA 2013 IS SUFFERING FROM A SEVERE DEFECT WHEN IT COMES TO THE CARS LOW BEAMS. THE LOW BEAMS HAVE AN ISSUE WITH THE PROJECTORS IN THE HEADSET, IT'S NOT AN ISSUE WITH THE LIGHT BULBS. THIS MAKES DRIVING AT NIGHT DANGEROUS AND NISSAN IS NOT TAKING ACCOUNTABILITY FOR THIS DESIGN ISSUE SINCE THIS IS NOT A LIGHT BULB BURNING OUT THIS IS AN ISSUE WITH THE DESIGN FOR THE HEADLAMPS THEMSELVES. I CAN BARELY SEE THE LINES ON THE ROAD.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO DISPENSE COOL AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE AIR COMPRESSOR WAS PREVIOUSLY REPLACED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN THE OPTION TO GO TO ANOTHER DEALER TO ENSURE THAT THE FAILURE BE RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I HAVE A 2013 NISSAN ALTIMA AND THE SUNROOF EXPLODED! AS I WAS PARKING AT A LOCAL GROCERY STORE I HEARD A LOUD BOOM. IT SOUNDED LIKE A GUNSHOT / OR AN IMPACT TO MY CAR. I STAYED IN THE VEHICLE THINKING SOMEONE SHOT AT ME. NO ONE IN THE PARKING LOT SEEMED TO HAVE HEARD ANYTHING. I GET OUT OF THE CAR AND AT FIRST DIDN'T NOTICE. I ONLY LOOKED AT THE TIRES AND BODY TO SEE WHAT HIT IT. I GET BACK IN THE CAR AND HEAR CRACKING. I OPEN THE SHADE AND BITS OF GLASS FELL. I WAS LIKE WOW. HOW DID THIS HAPPEN. THERE IS NO IMPACT SPOT NOR CRATER. NOTHING TO SHOW IF IT WAS SHATTERED BY A ROCK OR ANYTHING. I LOOKED ALL AROUND THE GROUND. I KIND OF THOUGHT MAYBE A BIRD FELL. BUT NOTHING. ROBBINS NISSAN DID NOTHING TO HELP. ALL THEY SAID WAS AFTER OTHER COMPLAINTS AND INVESTIGATIONS THEY CONCLUDED THAT THE SUNROOF O MY SHATTERS ON IMPACT. WELL HOW CAN THIS BE IF I WAS IN A PARKING LOT. ALSO THE TEMPERATURE THAT DAY DIDN'T GET ABOVE 90 DEGREES. IT WAS NOT A REALLY HOT DAY HERE IN HOUSTON. I'M NOT SURE WHAT TO DO. IT'S TOO EXPENSIVE TO REPLACE. I HAD TO DRIVE HOME AND WHEN I DID THE CENTER PIECE FLEW OUT :( I HAVE IT TAPED UP! IT'S BEEN 3 MONTHS. I JUST DON'T BELIEVE I SHOULD PAY FOR A REPAIR THAT WAS A MANUFACTURING DEFECT.
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO FUNCTION WHEN USING THE AIR CONDITIONER AND HOT AIR BLEW OUT OF THE VENTS. THE VEHICLE WAS INSPECTED BY MORE THAN ONE INDEPENDENT MECHANIC. THE DEALER (AUTONATION NISSAN LAS VEGAS, 5800 W SAHARA AVE, LAS VEGAS, NV 89146, 702-886-2004) DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN WHETHER OR NOT THE VEHICLE WAS INCLUDED FROM A MANUFACTURER CAMPAIGN FOR THE 9999 CUMMINS AIR COMPRESSOR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2 YEARS INTO OWNING A NISSAN ALTIMA SV THE LOW BEAM HEADLIGHTS SUDDENLY WENT DIM. THE CAR WAS RETURNED TO THE NISSAN DEALER, NO LESS THAN 5 TIMES, WITH NO SOLUTIONS. MY HUSBAND HAS CHANGED THE BULBS MULTIPLE TIMES, WITH NO IMPROVEMENT. WE ARE FORCED TO DRIVE THE CAR WITH HIGHBEAMS ON FOR VISIBILITY. VISIBILITY IS LESS THAN 20 FT AT NIGHT, WORSE WITH RAIN OR FOG. THIS IS A COMMON ISSUE WITH 2013-2015. NISSAN NEEDS TO CORRECT HIS PROBLEM
DEAR NHTSA, PLEASE INVESTIGATE IF THE WINDSHIELDS ON 2013 NISSAN ALTIMA'S ARE DEFECTIVE IN NATURE. THAT IS, DO THESE WINDSHIELDS HAVE A PROPENSITY TO EASILY CRACK POSSIBLY DUE TO WEAKNESS OR DEFECTIVE MANUFACTURING? OUR BRAND NEW ALTIMA WHICH HAS LESS THAN 2 YEARS OLD SUFFERED A CRACK WINDSHIELD PASSENGER SIDE, THAT APPEARED OUT OF NOWHERE. OTHER DRIVERS HAVE ALSO REPORTED SIMILAR INCIDENCES, SEE: HTTP://WWW.CARCOMPLAINTS.COM/NISSAN/ALTIMA/2013/WINDOWS_WINDSHIELD/WINDSHIELD_CRACKED.SHTML. THIS DOES NOT APPEAR TO BE AN ISOLATED INCIDENT AND COULD BE A RESULT OF A WEAK WINDSHIELD, PLEASE INVESTIGATE. *TR
NISSAN ALTIMA 2013, 50,000 MILES. HAS A CRACKED WINDSHIELD. I HAVE SEEN MANY REPORTS OF OTHER OWNERS THAT HAVE THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED AND A RECALL SHOULD BE ACQUIRED SINCE IT IS A SAFETY CONCERN. IF THERE'S A CAR ACCIDENT AND THE AIR BAGS DEPLOY WITH A CRACK WINDSHIELD THE AIR BACK MAY NOT DEPLOY CORRECTLY. THE VEHICLE HAD BEEN STATIONARY FOR A COUPLE MONTHS. CRACK APPEARED ALL OF A SUDDEN. I DO NOT RECALL A HARD IMPACT BY A ROCK OR OTHER SIMILAR DEBRIS. THE CAR HAD NOT BEEN DRIVEN IN THE FREEWAY.
MY CAR IS ALWAYS GARAGE PARKED. AFTER COMING INTO THE GARAGE THE NEXT MORNING TO ENTER MY VEHICLE, I NOTICED A CRACK IN MY WINDSHIELD STARTING FROM THE MIDDLE TOP EDGE AND CURLING DOWN TO THE LEFT. ITS ABOUT 14 INCHES LONG. IT HAS SPONTANEOUSLY APPEARED ON ITS OWN, AND AFTER HAVING DONE SOME ONLINE INTERNET RESEARCH, I'VE DISCOVERED MANY OTHER NISSAN OWNERS COMPLAINTS ON THE VERY SAME PROBLEM. IT APPEARS THAT MAYBE NISSAN HAD OR IS STILL USING A VENDOR WITH DEFECTIVE WINDSHIELDS. I NEED TO HAVE IT REPLACED BUT AS OF NOW, I CANNOT AFFORD TO. IF AND WHEN I CAN, I WILL NOT HAVE IT REPLACED WITH ANOTHER NISSAN DEALER WINDSHIELD. PLEASE ADVISE. *TR
I WAS REMOVING MY SUNSHIELD FROM THE WINDSHIELD WHICH WAS IN BETWEEN MY REARVIEW MIRROR AND WINDSHIELD. WHEN I REMOVED THE SUNSHIELD, THE WINDSHIELD LITERALLY CRUMBLED WHERE THE REVIEW MIRROR WAS ATTACHED AND THE REARVIEW MIRROR FELL OFF OF THE WINDSHIELD LEAVING A HOLE THE APPROXIMATE SIZE OF A .50 PIECE. THE REPAIR SERVICE THAT I USED STATED THAT THERE HAVE MANY MANY, MANY ISSUES WITH THE NISSAN WINDSHIELDS AND THERE IS NO WAY THAT WHAT I EXPERIENCED SHOULD HAVE CAUSED THIS TO HAPPEN. *TR
OUR CAR HAS DARK INTERIOR WITH A BLACK DASHBOARD. ON HIGH TEMPERATURE DAYS, THE SURFACE OF THE DASHBOARD BECOMES TACKY AND VERY SHINY. WHEN IT IS IN THIS CONDITION, IT AFFECTS MY VISIBILITY. UNDER CERTAIN CONDITIONS OF THE POSITION OF THE SUN, THE SUNLIGHT REFLECTS OFF THE SURFACE OF THE DASHBOARD AND INTO MY EYES. AT TIMES, THE SUNLIGHT REFLECTS OFF THE SURFACE OF THE DASHBOARD AND ONTO THE INSIDE OF THE WINDSHIELD AND RESULTS IN A BRIGHT REFLECTION OF THE DASHBOARD WHICH GREATLY REDUCES VISIBILITY. FROM SEARCHES ON INTERNET, I HAVE SEEN THAT THIS IS A COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR. IT APPEARS THAT THERE WAS A DEFECTIVE FORMULATION OF PLASTIC USED FOR DASHBOARDS ON SOME CARS PRODUCED WHICH IS CAUSING AN EXUDATION OF CHEMICALS IN HIGH TEMPERATURES. NISSAN NEEDS TO FIND A SOLUTION TO THIS PROBLEM. IF THIS DEFECT HAS NOT ALREADY CONTRIBUTED TO AN ACCIDENT, IT IS ONLY A MATTER OF TIME BEFORE IT DOES. *JS
CAR WAS PARKED IN DRIVEWAY AND NEXT DAY NOTICED AN EXTERIOR CRACK ON MY WINDSHIELD FROM MIDDLE OF THE DRIVER'S SIDE TO THE CENTER WITHOUT ANY EVIDENCE OF IMPACT FROM A FOREIGN OBJECT. SIZE OF CRACK IS ABOUT 12"-17". *JS
PARKED CAR AT MY OFFICE AT 2:40PM TO DELIVER A PRINTER. RETURNED TO THE CAR AND A CRACK IN THE WINDSHIELD HAD BEGAN TO APPEAR BEGINNING AT THE BOTTOM, NEAR CENTER, OF THE WINDSHIELD. THUS FAR IT HAS GROWN TO ABOUT 12 INCHES IN HEIGHT. IT SEEMS TO BE EXPANDING FURTHER. *TR
WHILE DRIVING EAST ON I-20 AT ABOUT 70 MPH, THERE WAS A LOUD POPPING SOUND. I SUBSEQUENTLY NOTED A CRACK IN THE WINDSCREEN FROM THE TOP CENTER OF THE GLASS TO JUST BELOW THE LEVEL OF THE MIRROR. THERE WAS NO INDICATION OF IMPACT DAMAGE AND NO OBJECTS WERE SEEN AT THE TIME OF THE CRACK. OVER THE COURSE OF THE NEXT SEVERAL DAYS THE CRACK DIVERGED AND ENLARGED TO AN APPROXIMATELY CIRCULAR CRACK IN THE REGION BELOW THE MIRROR. *TR
I PURCHASED MY CAR FROM DAVIS-MOORE IN WICHITA, KANSAS ON JUNE 27, 2014. I THEN HAD TO HAVE THE WINDSHIELD REPLACED IN JANUARY BECAUSE OF A "STRESS FRACTURE CRACK." THAT WINDSHIELD CRACKED IN EARLY APRIL (AT LEAST EIGHTEEN INCHES) BUT DEALER SAYS IT IS FROM A ROCK CHIP, SO THEY WON'T REPLACE. THE ROCK CHIP THEY CLAIM CAUSED THE CRACK IS BARELY DETECTABLE. I PARKED MY VEHICLE IN THE GARAGE IN THE EVENING, IT TURNED COLD OVERNIGHT, AND THE NEXT MORNING THE CRACK WAS THERE. *TR
Showing 1–20 of 31 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026