2018 Nissan Altima Complaint Log

In 2022, there was a recall on the hood latch system. At that time the dealership was able to spray a substance on the latch and close out the recall instead of replacing the latch. Now my car is having issues with the latch that should’ve been replaced from the start. Therefore, the solution during the recall only prolonged the issue and did not fix the issue. There hasn’t been an accident, as of now. However, this could cause an extreme situation and put everyone’s safety at risk.

While driving my Nissan Altima 2018 on Sunday 2-1 the indicator light came on. I looked it up in the manual to the car and it stated it was something with the air bag. I took it to the Larry Miller Nissan Mesa AZ. Wednesday, 2-4. According to them I was told the light indicated the air bag would not deployed if I were in an accident. That is life threating. This is report I got from them: They checked for codes found code B0020-13 store din air bag followed the diagnosis procedure as per the ESM to inspect the air bag seta harness to be okay connected first step is to replace the LH side air bag module as per the DTC. They told me it would cost $3,247.44 to fix. I know there was a recall on the air bag for my make and model but unknown to me when it was posted. My car have always ran like a new vehicle to this day until this happen. It should be considered a manufacture issue and should be repaired by the manufacture.

NISSAN ALTIMA TORQUE STRUT MOUNT AND PASSENGER SIDE MOTOR MOUNT FAILURE

Didn't know what the list this one but at a certain speed on the highway the hood latch comes loose unlocks, and my backup camera All of a sudden doesn't always work, sometimes the screen is completely black... Also the sensor that tells you that a car is too close to you keeps turning itself off and then when you check the radar sensor to make sure that it's clear of debris there's no debris but yet this thing just keeps turning itself off while you're on the highway or local road... I will list when the first problem started happening and then we know when the other ones start happening consecutively afterwards.. electrical issue front passenger door will not open automatically Putting my passenger at risk

I purchased this vehicle last month from Anderson in cockeysville, Md. last week the airbag light came on. I was able to take it to them today 9-15-25 where they at first told me I was over the 1,000miles warranty so I’d have to deal with it on my own. After speaking with a manager, he agreed to take it to Nissan to get a determination.

Suddenly airbag light has steady on when start engine. Scanner shows has failed code L4 and failed to reset.

The headlights on my 2018 Altima SL are INCREDIBLY dim. I have tried two different LED manufacturer's bulbs with the same result. It is beyond dangerous to drive my car at night. Sadly, my floodlights are FAR brighter than my low beams. There are countless complaints for this issue over the past few years. It sounds like their solution was less than desirable for most customers. This should be an actual recall to ensure that the Hundreds of thousands (probably more) of the 2013- 2018 Altimas on the road are safe for the drivers as well as the cars around them. This issue is ridiculous and MUST be corrected.

See attached document for complaint.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The driver seat airbag module is defective and requires replacement. It is available for inspection at Northlake Kia or any authorized Nissan service center upon request. 2. How was your safety or the safety of others put at risk? The defective driver seat airbag module may fail to deploy properly in a collision, placing the driver at serious risk of injury or death. This defect also endangers passengers and other road users in the event of an accident. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The defect was confirmed by Northlake Kia on August 29, 2025 during vehicle inspection. The dealership stated that the part is defective and must be replaced immediately. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Northlake Kia, an authorized Nissan service center. The manufacturer (Nissan Consumer Affairs) has been notified but has not yet provided a resolution or replacement part. There has been no involvement by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. and before thats what prompted me to bring the vehicle in to be serviced. Upon inspection at Northlake Kia on August 29, 2025, the dealership identified the driver airbag module defect. The airbag warning light was illuminated on the dashboard, indicating a malfunction in the airbag system.

There is a recall for altimas from years 2019-2021 with an issue where the engine will not start after the battery light on the dashboard comes on. After a few minutes the car will start up and ride like normal. This also happens in the 2018 model of the altima. This happened to us multiple times. The battery is good, and there is no reason for the engine not to start right aqay. Why is there no recall for the 2018 models?

The problem is I have that transmission in my car that nissan was sued for . Yes I received a extended warranty 85 months or 85,000 miles . My transmission started going out as soon I rolled over 85,000. Dealer told me the warranty was no good. Now it's sitting in the yard. All I can do is make the payment. Not only am I making payments but I have to keep insurance and tags for a car I can't drive!!!! I sent nissan an email but I get no response! I desperately need help! My fiancee dream car turned into a nightmare. Thanks! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbag light in the dashboard always stays lit. It has been worked on at the dealership multiple times and they get it to go out only for it to come back on. It’s concerning not knowing if there is a problem with the airbags itself. This has been on going for years. It started around when my car had 34000-35000 miles on it.

I’ve had to replace the break sensor a few times and it’s unusual… My check engine light came on and it reads the code for the catalyst converter.., the auto part store saw a recall on this for my make and model but not seeing it here . The code was cleared and hasn’t came back on yet but I’m anticipating it will .. these two issues need to be further looked into please

It seems to be the transmission intermittently. I'd stop, push down on the accelerator and would go like a few MPH. Then it would lunge forward and I'd have to slam on the brakes to avoid hitting the vehicle in front of me. The other thing was it didn't seem to shift from first gear - I ended up redlining it at 7000rpm when only going 45mph. I've read that there is a problem with Nissan cars and the CVT. In answer to your questions: You can inspect it. At a stop/light, I'm always afraid the accelerator will start out slow and then lunge forward and eventually I'll hit another vehicle. The dealer couldn't reproduce the issue after having the vehicle 6 days. After 3, they "re-programmed" as the service manager said it was out-of-date and that doing so may fix the problem. They then tested for a further 3 days and couldn't reproduce it. Vehicle has only been inspected by the local Nissan dealer. There were no warning lights or messages before or after these incidents.

Took car for inspection check engine light on will not pass mechanic said same issueue as recall PC716. Said was under recall nissan recall does not include the vin so would not repair need to add vin to recall since it is same issue. Can not drive until repaired.

Vehicle turned off on a red light. The vehicle was on drive, my foot on the brake waiting for the green light, the car then died while waiting. Check engine light is on.

The airbag light appeared on my dashboard in late December. On 1/8/25, I took it to Auto Nation Nissan in Tempe to have it checked. They determined that the driver's side seat back needed to be replaced. That is where the airbag sensor is located. As of today, 3/14/25, they still do not have an ETA for the seat back. I have been driving for almost 3 months now without the airbags working. I also contacted Nissan corporate, and get the same response - they can't get an ETA for the seat back that is needed.

For the transmission I was driving at normal speed in the freeway when out of no where the car started to jerk and lost power I almost got hit by the car behind me it was a traumatizing experience for me and my son I haven’t gotten my car to get repaired because as a single mother it is very hard on me and with the suspension it had been making loud squeezing noise from my rear suspension and it has gotten worst now it’s embarrassing to be driving my daughters father in law also had an Altima and it had the same suspension issues

Anytime I pull my hood release, my hood never opens & I hear no click .

I want formally lodge a complaint regarding a serious issue with a 2018 Nissan Altima that I purchased from a Nissan dealership on [XXX]. The vehicle, which had 107,000 miles at the time of purchase, has exhibited a critical failure. On [XXX], while I was accelerating to change lanes in rush hour traffic, the car began jerking and suddenly slowed down. This malfunction nearly resulted in a dangerous collision with an 18-wheeler and caused me to be run off the road. This incident could have been catastrophic, and it deeply concerns me, especially since this vehicle was intended for my daughter's commute to and from school. Following this, I had the car towed to the Nissan dealership and was informed that it requires a new transmission. I am shocked to learn that the cost to replace the transmission is $6,200. This is particularly distressing given that I purchased the car less than four months ago and was unaware of the known issues with the CVT transmission. It is unacceptable that vehicles with faulty transmissions are still being sold without adequate warning or extended warranties. Nissan should be required to provide clear disclaimers about potential transmission issues before a sale. The lack of transparency and the high cost of repairs are deeply troubling. Given the severity of this situation and the potential risks involved, I believe that Nissan should take immediate action to address these concerns. The warranty should be extended, and there should be clear warnings provided to potential buyers about the risks associated with the transmission. The current lack of empathy and action from Nissan is disappointing and unacceptable. I urge you to review this situation promptly and provide a satisfactory resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cvt transmission, yes its available for inspection. Loss complete horsepower on highway after it jerked. Kids in car at time. Took it to the autozone to get printout after check engine light came on, then took it next morning to dealership which did confirm that my transmission is in failure. Have printout confirming my concern. No lights were on I had just an oil change before getting on the highway.

The contact owns a 2018 Nissan Altima. The contact stated that the headlights on the driver's and passenger's side of the vehicle had identical stress fractures. The fractures allowed water to enter the headlight housings. The dealer was contacted and confirmed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case for the failure. The manufacturer informed the contact that the headlight assembly replacements were not covered under warranty. The failure mileage was unknown.

My Nissan Altima's power door locks failed making entry and egress sometimes impossible. While the key will unlock the driver's door, rear seat passengers have been unable to exit the vehicle without assistance due to the door being locked. Premature power door lock actuators in Nissan vehicles is reportedly a very common problem according to my research.

UNKNOWN air bags lights turn off and on on the passenger side. No air bag light remains on all of the time of the driver side

The contact owns a 2018 Nissan Altima. The contact stated while driving at an undisclosed speed, the headlights were not functioning properly. The contact stated that the headlights were very dim. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The driver's side door lock actuator stopped working around June 2024. Haven't replaced it yet, but bought another part. Read where others are having same issue. Just in the last couple of weeks, around June 15th, 2025, my rear driver's side door actuator stopped working as well. I have to crfrawl in from the other side and unlock the doors. Safety issue since the doors do not lock or unlock.

The contact owns a 2018 Nissan Altima. The contact stated while driving approximately 35 MPH, the hood latch inadvertently unlatched, and the hood raised up and fell onto the windshield and cracked the windshield. The contact was able to drive a short distance to the residence. The vehicle was towed to an independent mechanic where the windshield was replaced. The contact stated that she was informed by the Insurance provider that the VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the contact never received the recall notification letter. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,000.

Air bag dash warning light came on. Brought to dealer. They"fixed". Light came back on few days later. brought back to dealer. They said drivers side seat frame with air bag needs to be replaced. they ordered part & said 2 week wait. Called dealer back 2 weeks later & they said part not released by Nissan. Called Nissan consumer affairs. They informed me they have no ETA when parts will be available/shipped. Been about 2 months since first contact with dealer & have no idea if/when will be repaired. See recalls on older Altima & am wondering if this is an issue Nissan is not addressing.

I’m getting an Air Bag warning light showing up on my dash. i took it to the Nissan dealer and its error code B0020-13 which comes up as a Left seat side air bag open error. Apparently the wiring going from the connector under the seat up to the side air bag is intermittently opening up depending what position the seat is in. Nissan said the entire top part of the seat needs to be replaced, very expensive, $2,500.00 to $3,000. This is a big safety problem since this is a common problem with this model from all the research I have done. This is obviously an engineering problem with how the cable is ran or quality of the cable and should be Nissans responsibility not the owner of the vehicle.

Car started acting strangely on the way to work one morning, rpms would jump all over, it started to jerk, judder, slow to accelerate. That evening it did the same a few minutes after driving it. Got it to a local trusted mechanic who test drive and ran an OBD2 diagnostic check, which returned a P17F0 code. He told me it's serious CVT issues and referred me to the local Nissan dealership. The next day they called with the same diagnosis, CVT failure. Car was around 99,500 miles. The horrible extended warranty company I chose wouldn't honor it, said the car was fine. Nissan dealer argued that it WAS CVT failure and could cause a hazard. Nevertheless, I picked it up on 05/02. The next evening on the way home from work, in heavy traffic at 50 mph, it started lurching, crazy rpms, shuddering, going into neutral then back to D. As I was turning into a packing lot to stop, the CVT completely failed. The car wouldn't accelerate and left me at an almost stand-still in the middle of the left turn, as incoming traffic nearly crashed into me. A motorist helped push it into the parking lot, where it was towed back to Nissan... where it still sits today with a shot CVT. Nissan refused to help or offer any goodwill assistance even though it nearly caused multiple collisions. The car has been maintained perfectly, with CVT service performed at 65k miles and another at 95k miles. NHTSA should mark this issue as a safety hazard as a car that suddenly loses power puts families in danger. A modern car that can't even reach 100k miles before a major failure is pathetic. And Nissan having known about this issue for 10+ years (as made evident by the multiple lawsuits) should be held accountable. One day this massive CVT issue is going to seriously injure someone, or worse.

My back doors do not lock with the FOB or the interior door lock/unlock button. I have to manually unlock and lock my rear doors. This is a defect that Nissan is well aware of and seems to not care. My car only has 63,000 miles on it.

As I was driving on a highway, my sunglasses and light compartment on my roof completely fell out of my roof in front of my windshield view. I contacted Nissan and they stated that they could do absolutely nothing for me. Did not have any concerns regarding the fact that it almost caused me to get into an accident as it came swinging right in front of me and almost hit me and my head. This is also a very common issue when you look it up online with these vehicles.

Shortly after purchasing my 2018 Nissan Altima (new), there was a recall concerning the passenger side airbag. I took the car to the dealer and had it serviced. Months later, there was a second recall and I took it back promptly; however, the dealer said that nothing was wrong. It was already serviced. I indicated that I had received a second notice. Some time passed, and the same airbag light indicator came on and stayed on. I took my vehicle back to the dealer. This time, they wanted to charge me thousands of dollars. I indicated that this is the same problem from the beginning and I was going to file a lawsuit. The dealer claimed to have fixed the sensor and told me it was a complimentary charge based on "goodwill". The same sensor light is on again. I have had no accidents and I have not had my car serviced for any electrical issues. It was inspected and passed with a warning to get the sensor taken care of. The original dealer has now sold to another Nissan dealer. I need to be sure that I am safe should I have a situation where the passenger side airbag needs to deploy. This is not fair to me. I have never bought a used car and this is the first car I have continuously had unresolved issues with. Please advise.

Brake switch failure contributed to intermitten braking resulting in near crashes

Cuando lo encendí en la mañana ya Marcava la luz de advertencia de las bolsas de aire

I purchased Milestar tires model ms932 sport in 2021 size 235/45/18. In Jan.2024 my tire pressure indicator light came on and I pulled over and changed the tire to my spare and took the tire to my tire dealer and it had to be replaced with another tire due to the sidewall separating on the inside of the tire. The tire was on the front of the passenger side of the car. There was still plenty of tread wear on the tire. About a month later the same thing happened to another of the milestar tires. This time it was on the front driver's side. When this happened to the second tire, I took the car into the tire dealer and upon inspection it appears to be that the tires are going to do the same thing on the other two.

When backing up, often times my rear camera screen goes black and I’m unable to see anything. It is not consistent and sometimes it appears to be distorted like a tv channel trying to clear. There have been no accidents and the most recent incident was on 1/3/24. I see there is a recall for cars as early as 2019 for the same issue, however, my 2018 vehicle is experiencing the same thing.

My airbag light is on..

The contact owns a 2018 Nissan Altima. The contact stated that while driving at an undisclosed speed at night, the halogen headlights failed to function as intended and were dimmed, which reduced the visibility of the roadway. There was no warning light illuminated.  The vehicle was taken to a collision center, where the headlight assembly and bulbs were replaced. The vehicle was repaired. Upon further investigation, the contact learned that the headlights on Nissan vehicles were experiencing failure due to a delaminating reflector defect. The contact learned that the heat from the halogen beams was causing heat damage to the reflective surface. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I was riding down the road and the interior overhead dome light just fell out and was hanging. It was hanging right by my head. I researched this issue and it seems to be a REGULAR occurrence in these cars and the dealer wanted to charge me to fix it even though I have a warranty.

Vehicle turned off while driving. Battery disconnected as the battery terminal connector got lose. after a quick clean-up of the terminal corrosion, it was obvious that the terminal has completely deteriorated (corroded) and has no more strength to hold a good contact to the battery terminal.

1- el motor esta partido 2- foco trasero derecho las conexiones están malas y los cables podridos. 3-el carro dejo de acelerar en carretera perdiendo totalmente el control. 4- lo lleve a un mecanico y el diagnostico fue que el motor esta partido porque al carro nunca le hicieron sus mantenciones ni cambios de aceite y esto deterioro el motor. 5- el banco no y el dealer me dice que todo lo que le pase al carro luego de su compra no tiene nada que ver con ellos. 6- el carro lo compre y tenia varias lamparas encendidas pero en el dealer me dijeron que estaban fallando los censores pero que todo estaba bien. Lo que era todo mentira. El dealer cuando compre el carro me dijo que tenia garantia por 6 meses, como no hablo ingles ellos me explicaron las condiciones del contrato y firme un papel sin saber que era que no tenia garantia, y cuando compre el auto venia con fallas pero ellos mismo la revisaron y dijeron que era solo una goma. Luego de esto empieza con mas fallas pero descubro que el dealer lo cerraron y no contestan los llamados para reclamos ni nada.

Occupant Sensor for Airbags is not working and airbag light is on, this is a safety issue which can cause loss of life in an accident this needs recalled immediately

My airbag light recently came on after driving through some standing water and I have tried filing through my insurance company and they have stated that due to the fact that water wasnt submerged inside my car, it was due to the age of my vehicle (which is only 5 years old). I am concerned about this obviously as it is my driver side airbag. They are trying to tell me in insurance that it is a Nissan issue so I’m wondering if anything can be done so that I can feel safe to drive my vehicle.

Airbag warning light comes on and off. Vehicle has 33,000 miles and side airbag spring / module is faulty

AIR BAGS WARNING LIGHT IS ON DRIVER SIDE AIRBAG MODULE REPLACED AIR BAG COULD HAVE DEPLOYED WHILE DRIVING

Dealership sold me a car that had faulty air bags but neither the manufacturer nor a dealership is wanting to correct the problem. Please help.

First thing in the morning the car makes a rattling noise when cold and smell of fumes coming thru car vents. Took car in Jan. 30, dealership bent heat shield. Bought car back Feb. 20 for now clicking noise was told heating shield needs to be replaced! This had to be preexisting and this car was sold to me in this condition! Now I have to pay over $1,000.00 that I don't have?!?

When pressing the brakes the push button does not start the car. The car also will not shift from park to drive even if the brakes are pressed. There are no warning lights and the problem has been “fixed” once by a Nissan dealership already but it is a recurring issue. This problem is ongoing since October 2022

While I was driving my power steering went out completely on the interstate right when I went to turn almost causing an accident where I could have been severely injured or injured others around me. Prior to the failure my front vehicle obstruction light has been coming on and off multiple times while driving but other than that no warning signs of power steering going out.