NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Nissan Altima. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
EVERY TIME I DRIVE MY CAR NO MATTER WHAT THE WEATHER CONDITION IS THIS LIGHT COMES ON NONSTOP
AFTER HITTING BREAKS MANY TIMES AND SLAMMING THEM THE CAR WOULD STILL NOT STOP
THIS IS AN ISSUE THAT HAS BEEN CONTINUOUSLY HAPPENING SINCE I PURCHASED THE VEHICLE WITH ABOUT 2500 MILES ON IT, IT CURRENTLY HAS ABOUT 6500 MILES ON IT. THE EMERGENCY BRAKING SYSTEM CONTINUES TO TURN ON AND OFF AT VARIOUS TIMES BUT HAS CONTINUED TO GET WORSE OVER THE FEW MONTHS THAT I HAVE OWNED IT. THE WORST SITUATION I HAVE HAD WAS RECENTLY ON A 300 MILE ROUND TRIP WHEN THE EMERGENCY BRAKING WOULD ACTIVATE AND DEACTIVATE EVERY FEW MINUTES, IN WHICH IT WOULD FLASH ON THE DASH SAYING THE SYSTEM WAS OBSTRUCTED, AND THE WARNING LIGHT SHOWING IT DEACTIVATED WOULD TURN ON, THE CRUISE CONTROL WOULD SHUT OFF AND A KEEPING SOUND WOULD TURN ON. THIS WAS HAPPENING WITH NO APPARENT PARTICULAR INCIDENT. THE TRIP TOOK SOME BACK ROADS, A LOT OF HIGHWAY (2 LANE AND 4 LANE) AND A MODERATE IN CITY DRIVING. THE WEATHER WAS CLEAR, THE SUN WAS OUT WITH PARTIAL CLOUDING, IT WAS AROUND 40 DEGREES OUTSIDE, THE ROADS WERE DRY, SOME WERE ROUGH SOME SMOOTH, OTHER THAN IN THE CITY THERE WAS LITTLE STOP AND GO TRAFFIC. THE WORST INCIDENT WAS DURING THE RETURN TRIP, WE WERE ON A 2 LANE HIGHWAY THAT WAS PRETTY SMOOTH. THERE WAS NO ONE IN FRONT OF US WE WERE DOING APPROXIMATELY 70MPH WITH TRAFFIC BEHIND US, WE HAD THE CRUISE CONTROL ON AND WERE JUST GOING ALONG A STRAIGHT FLAT STRETCH OF ROAD WHEN THE SYSTEM ONCE AGAIN DEACTIVATED, BEEPED THEN REACTIVATED AND BEEPED AND THEN SLAMMED ON THE BRAKES ON US. IT WAS ONLY AN INSTANT AND CREATED NO SITUATION OF DANGER BASED ON OUR POSITION, AND AS IT WAS INSTANT I WAS ABLE TO STEP ON THE GAS AGAIN AND WE ONLY DROPPED FROM 70 TO ABOUT 50MPH IN THE PERIOD. THIS WAS THE WORST SITUATION I HAVE RUN INTO WITH THE ISSUE SO I LOOKED IT UP ON THE INTERNET AND FOUND IT IS STATED AS AN ISSUE ON THE SENTRA. THIS UNEXPECTED DECELERATION ON A FREEWAY COULD HAVE BEEN A DEVASTATING ACCIDENT.
WHILE DRIVING DURING RAIN CONDITIONS, THE FORWARD RADAR REPEATEDLY DISABLES ITSELF WITH AN "OBSTRUCTION" WARNING, WHICH ALSO DISABLES THE AUTOMATIC EMERGENCY BRAKING FUNCTION. THIS ISSUE DOES NOT PRESENT DURING DRY WEATHER CONDITIONS, AND DOES NOT HAPPEN WHILE TRANSITING THROUGH A CAR WASH. THIS PROBLEM WAS FIRST NOTED IN OCTOBER 2018 WHEN DRIVING IN RAINY WEATHER FOR THE FIRST TIME. THE VEHICLE WAS NEW, WITH 00004 MILES ON THE ODOMETER, AT THE TIME OF FIRST POSSESSION IN MAY 2018. AS OF 1-10-2019, THE ODOMETER READS 14970.
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FORWARD COLLISION AVOIDANCE SENSOR ACTIVATED AT RANDOM. THERE WERE NO VEHICLES IN FRONT OF THE CONTACT AT THE TIME. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED FOR THE PAST FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO OAK RIDGE NISSAN (1549 OAK RIDGE TNPK, OAK RIDGE, TN 37830) ON SEPARATE OCCASIONS. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34098344. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
CAR WOULD NOT BRAKE AND HIT A POLE. THE VEHICLE IS SUPPOSED TO HAVE EMERGENCY BRAKES, BUT DID NOT WORK. OFTEN WOULD GET A MESSAGE ACROSS MY DASHBOARD SAYING IT WAS UNAVAILABLE.
THE FRONT RADAR AEB KEEPS GOING OUT, ALMOST THE REASON FOR MY VEHICLE TO NOT STOP IN AN EMERGENCY SITUATION. THIS FEATURE WAS THE COMPLETE REASON I BOUGHT IT NOW I FEEL LIKE IT IS DANGEROUS. I AM CONSIDERING ASKING FOR COMPLETE BUY OUT OF MY LOAN. I HAVE TAKEN THE CAR BACK 3 TIMES IN 3, NISSAN HAS NO ANSWERS OTHER THAN KEEP REPLACING FAULTY SENSOR WITH MORE FAULTY SENSOR.
PURCHASED NISSAN ALTIMA S 2018 , THE AEB "AUTOMATIC EMERGENCY BREAKING " DOES NOT FUNCTION AT ANY TIME, THE COMPUTER WILL NOT ESTABLISH A CODE FOR IT NOT WORKING EITHER. IT'S EITHER A FAULTY COMPUTER NOT ESTABLISHING A CODE OR THE THE AEB IS FAULTY. WILL NOT ATTEMPT TO STOP FOR A PEDESTRIAN CROSSING IN THE CROSS WALKS, WILL NOT APPLY MORE BREAKING PRESSURE IF I'M NOT APPLYING ENOUGH. HAVE TALKED DEALERSHIP IN SHELBY, NC. HAVE TALKED TO NISSAN CORPORATE , BOTH DENIE THAT ANYTHING IS WRONG,SIMPLY BECAUSE THE COMPUTER WILL NOT THROW A CODE. THE FACT OF THE MATTER IS "IT WILL NOT OPERATE" CODE OR NO CODE. THIS IS A SAFETY FEATURE I WANTED ,REASON FOR PICKING THE CAR OUT. HAS PEOPLE AGE THEIR REFLEXES GET SLOWER ON SOME INDIVIDUALS, AND SOME PEOPLE TAKE THEIR EYES OFF THE ROAD TO MAKE AN ADJUSTMENT TO SOME OTHER FEATURES AS MIRROR ADJ. CRUISE CONTROLS ETC. WILL NOT GIVE ME A CAR THAT THE FEARTURE WORKS ON. EXCHANGED CARS ON ME AFTER I TOOK A TEST DRIVE THAT THE FEATURE DID WORK . DEMANDED IT BE FIXED OR FIRST PAYMENT WILL NOT BE MADE ,TO COME AND GET IT IF NISSAN WILL NOT FIX CAR OR REPLACE CAR.
AEB WILL NOT APPLY BRAKE WHEN NARROWLY MISSING A CAR THAT RAN A STOP SIGN.THE AEB "AUTOMATIC EMERGENCY BRAKING" DOES NOT WORK AT ANY TIME, OR ANY SITUATION. DEALERSHIP IN SHELBY,NC. NISSAN ,REFUSES TO FIX NOT EVEN JAD IT A MONTH YET. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING AT 45 MPH ON A CITY STREET. THE AUTOMATIC BRAKING SYSTEM ENGAGED WHEN A GUST OF WIND BLEW LEAVES IN FRONT OF MY CAR. FORTUNATELY NO CARS WERE CLOSE BEHIND ME BECAUSE IT WAS AS IF I SLAMMED ON THE BRAKES. BEING TRIGGERED BY LEAVES SEEMS TOO SENSITIVE.
BROUGHT VEHICLE TO PETERS NISSAN IN NASHUA N.H. ON OCTOBER 10TH WITH 7,000 MILES ON IT DUE TO HEARING A POPPING SOUND COMING FROM THE RIGHT FRONT TO HEAR THE SOUND IT WOULD BE TURNING THE STEERING WHEEL AND ACCELERATING, GO OVER BUMPS PUTTING ANY KIND OF FLEX ON THAT RIGHT FRONT. TECH FOUND OUT AFTER CALLING TECH LINE THAT I HAVE STRUCTURAL DAMAGE TO THE RIGHT FRONT STRUT TOWER AND HOOD HOLDER WHICH CAME FROM FACTORY LIKE THIS. STATED THAT THE BODY MOUNTS WHERE LETTING GO AND THE WELDS HAVE SEPARATED AND EXPLAINED THAT IF ONE MACHINE WAS NOT OR OUT OF CALIBRATION AT THE MANUFACTURE THAT THIS COULD BE THE PROBLEM BUT ALSO THAT IT COULD BE OTHER ISSUES UNDERLINE THAT WE DON'T SEE. FIX IS TO BRING TO BODY SHOP TO HAVE STRUCTURAL PIECES REPLACED. I WAS THEN ALSO TOLD THAT I COULD HAVE CONTINUOUS PROBLEMS BECAUSE IT'S STRUCTURAL. I DID NOT FEEL SAFE IN THIS VEHICLE. I AM WORRIED THAT THERE WILL BE OTHER WELDS THAT WILL GIVE.
SINCE THE TIME THIS VEHICLE WAS NEW THE FRONTAL AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM TURNS ITSELF OFF RANDOMLY WHILE DRIVING REGARDLESS OF WEATHER OR ROAD CONDITIONS. ON OTHER OCCASIONS IT GIVES FALSE WARNINGS CAUSING THE VEHICLE TO AUTOMATICALLY APPLY THE BRAKES TO AVOID WHAT IT CONSIDERS AN IMMINENT COLLISION HAZARD. NISSAN HAS ALSO ISSUED SERVICE BULLETINS REGARDING THIS ISSUE WITH OTHER NISSAN MODELS EQUIPPED WITH THE AEB SYSTEM.
CAR IS #1 OF THE TOP 10 STOLEN CARS. CONSUMER WAS NOT ALERTED TO THAT PRIOR TO PURCHASE. *TR
7000 MILES AND VEH INTELLIGENT KEY WILL NOT START CAR
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT PURCHASED A LEMON (2017 NISSAN VEHICLE) AND SWAPPED IT OUT FOR A 2018 ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL IN THE 2018 ALTIMA MADE CLICKING AND POPPING NOISES WHEN TURNED, WHICH POSSIBLY WERE CAUSED BY THE LINKAGE IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN NISSAN DEALERS, BUT THEY CLAIMED THAT THERE WAS NOTHING TO REPAIR. THE CONTACT BELIEVED THAT THE ORIGINAL DEALER (DON DAVIS NISSAN, 1320 I-20 FRONTAGE ROAD, ARLINGTON, TX 76018, (877) 415-3218) WAS CONDUCTING UNETHICAL BUSINESS PRACTICES WITH HER VEHICLE TRANSACTIONS. THE CONTACT HAD BEEN IN TOUCH WITH SEVERAL AGENCIES, INCLUDING THE BETTER BUSINESS BUREAU, TO PLEAD HER CASE. THE FAILURE MILEAGE WAS 3,400.
I PURCHASED A NEW 2018 NISSAN, THE FRONT END COLLISION SENSOR IS ALARMING AND HAS EVER SINCE THE CAR WAS NEW. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY HAVE REFERRED ME TO NISSAN AND SAY THAT I SHOULD WAIT FOR THE RECALL. I THINK THIS IS UNACCEPTABLE AS MY CAR IS NOT SAFE WITH THE FRONT END COLLISION NOT WORKING PROPERLY. PLEASE HELP ME FIX THIS PROBLEM. AS I AM DRIVING DOWN THE ROAD, THE SENSOR ALARMS AND SAYS IT IS NOT WORKING WHEN THERE IS NOTHING IN FRONT OF MY VEHICLE. I HAD ONE DEALER TELL ME IT WAS PICKING UP THE SUN......PLEASE HELP.
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING MALFUNCTIONED AND IT WAS DIFFICULT TO CONTROL THE VEHICLE. ALSO, THE BRAKES MALFUNCTIONED WITHOUT WARNING, LOUD SQUEAKING NOISES WERE HEARD, AND IT WAS DIFFICULT TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO JACKSON NISSAN (2400 SEYMOUR RD, JACKSON, MI 49201, (517) 788-8300) AT LEAST TEN TIMES SINCE IT WAS FIRST LEASED IN MAY OF 2018. THE DEALER RECENTLY REPLACED THE BRAKE PADS AND POWER STEERING PUMP. THE FAILURES RECURRED AND THE CONTACT WAS RELUCTANT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER SENT THE CONTACT A SETTLEMENT RELEASE AND OFFERED TO PAY $2,000. BY SIGNING THE RELEASE, THE CONTACT WOULD RELIEVE THE MANUFACTURER OF ALL LEGAL RESPONSIBILITY IF SOMETHING WENT WRONG. THE FAILURE MILEAGE WAS 100.
DURING RANDOM DRIVING THE FORWARD COLLISION SENSOR COMES ON STATING THAT FORWARD COLLISION IS UNAVAILABLE. SOMETIMES THE SENSOR WILL GO OFF 1-2 TIMES OR UP TO 6 TIMES IN ONE DAY. THIS SENSOR CONTROLS THE (AEB) AUTOMATIC EMERGENCY BRAKING. NISSAN HAS ACKNOWLEDGED THIS ISSUE IN SEVERAL CARS BUT NO RECALL HAS BEEN ISSUED. THIS VEHICLE IS MY WORK VEHICLE AND MY PERSONAL NISSAN PATHFINDER HAS ALREADY HAD THE PART REPLACED WITH LESS THAN 10,000 MILES. CURRENTLY MY VEHICLE IS OUT OF WARRANTY AND THEY WANT $1700.00 FOR REPAIR OF FAULTY SAFETY PARTS. I'VE BEEN DRIVING IN PERFECTLY SUNNY DAYS, ON BUMPY BACK ALLEY, JUST DRIVING ON THE HIGHWAYS AND THE SENSOR GOES OFF. I BELIEVE THAT THIS ISSUE IS MORE WIDESPREAD THAN THEY ACKNOWLEDGE. OUR FLEET OF COMPANY CARS ARE EXPERIENCING THE SAME PROBLEM WITH THE ROGUE, ALTIMA.
LOW BEAM HEADLIGHTS ARE DANGEROUSLY AND INADEQUATELY LOW, NOT ALLOWING DRIVER TO SEE ROADWAY AT NIGHT WHILE DRIVING. LOW BEAM HEADLIGHTS PROJECT ONLY APPROXIMATELY 50 FEET; THEREFORE, FOR ANY SPEED OVER 45 MILES PER HOUR IT IS I'M POSSIBLE TO SEE FAR ENOUGH IN FRONT OF VEHICLE.
Data synced from NHTSA on May 4, 2026