2024 Nissan Ariya Complaint Log

My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately 1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.

The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV system. The EV lithium battery showed a charge capacity of 37%. With some luck the tow technician was about to get the vehicle to go into Neutral and move the vehicle so it could be put on the flatbed tow-truck. Surprised and concerned that the 12v battery failed without warning and within such a short amount of time from new car purchase.

While charging my vehicle, the charger failed to stop the charging session on command. I was unable to stop the charging session from the vehicle as well. I was therefore unable to move the vehicle for any reason (medical emergency or other urgent reason) until the state of charge reached 100%.

1/18/2025 EV SYSTEM SHOT OFF, Car is totally malfunction, can't accelerate and stop in the middle of FWY-15, CA, Can't turn it back on. We are at speed 70-80 mph and no warning, suddenly the EV System shut off, only take 3-5 second and fully stop in the middle of I-15 FWY at Barstow, CA. Had AAA tow service and front camera clip. this is a recall level malfunction!

EV system failure when starting trip created car that could move sluggishly but was unable to perform. Car has 120 miles on OD