2025 Nissan Armada Complaint Log

I am writing to report a critical safety failure regarding my vehicle’s display systems. While driving, the left side of the infotainment system (the digital instrument cluster) went completely dark. I lost all visibility of my speedometer, odometer, and critical vehicle warnings. I immediately pulled over and attempted to power-cycle the vehicle, but the display remained unresponsive. Shortly after, the right side of the infotainment system also failed, resulting in a total loss of control over the HVAC (AC), radio, and integrated garage door opener. This is a recurring issue documented by other owners of this model, and given the loss of the speedometer while in motion, I consider the vehicle unsafe to drive until repaired.

I was driving and the left side of infotainment system went out. I could not see my speed, odometer everything on the dash. I pulled over, stopped the car, turned it off and on but that did not work. This was very dangerous. After sitting for about 30 minutes it started working. i took it to the dealer and picked it up because they were waiting on direction from Nissan. Then the right side of the infotainment went out. It has not come back on. This side controls the radio, ac and garage door opener. Something is wrong and I am not the only owner this has happened to.

Infotainment system freezes and goes black. Braking system makes popping and clicking noises and have to press hard to stop the vehicle. Vehicle has been in the shop now 5 times and over 30 days. The braking system failure has put my safety and others at risk to due to not being able to brake correctly.

The rear liftgate of the vehicle has a kick motion sensor. The liftgate kick sensor is poorly calibrated causing the liftgate to unintentionally open from distances up to 6 feet away from the vehicle as long as the vehicle is unlocked or the key is nearby. This is a serious safety concern being reported by hundreds of owners. Nissan dealerships currently do not report any company information to remedy the issue. I am concerned with many issues where an unintentional opening of the lift gate may cause bodily harm to me, others, or damage to my vehicle or other vehicles and items around me.

Driver side Speedometer screen blank. navigation screen working find. No turn signal indicator. Turn on and restart vehicle screen still blank. Aug 10 2025 first time happen. Feb 7 2026 second time. I bought up this issue to the dealership. They have no solution. Already have the recall done recently for the backup camera

On Saturday, February 7th, at approximately 1:00 PM, I was involved in a high-impact rear-end collision while driving cautiously with Adaptive Cruise Control and driver assistance systems activated, maintaining the distance set by the vehicle itself. When the vehicles ahead of me suddenly collided, my Nissan Armada did not brake properly. I am not stating that the braking response was insufficient — I am stating that the braking system failed to function correctly. Despite fully depressing the brake pedal, the vehicle did not decelerate in a normal or expected manner. Most importantly, there were no visible skid marks or braking marks on the pavement after the accident, which strongly indicates that the braking system did not engage as it should have. Any properly functioning vehicle under full brake application would normally leave visible braking evidence on the roadway. This did not occur. The impact was severe and resulted in extensive frontal damage, yet no airbags deployed, which further intensifies the concern regarding multiple safety system failures. This incident placed my life, the lives of my family members traveling with me, and the lives of others on the road at extreme risk. While there were no fatalities, there were minor injuries and significant emotional trauma, particularly for my [XXX] daughter, who is now fearful of riding in a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After driving in snow the rear lift gate opens unexpectedly when walking behind the vehicle. This happened while the car was parked in my garage and I walked behind the car causing the rear hatch to open pinning me between the vehicle and the garage door. I was able to push it closed, howevere, if this happened to my wife or my grandson they could have been injured because they would not have the strength to push it. This happened again after our snow last week causing it to open while the garage door was open. The tailgate crashed into the garage door damaging the underside of the spoiler. I was told after the initial incident when I braught the vehicle in for service in December that Nissan was aware of this problem but there was no solution.

While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through lane. I was unable to safely move the vehicle out of traffic due to the pedal detaching from its mounting point. There were no warning lights, no prior looseness, and no unusual resistance prior to the failure. This appears to be a mechanical/structural failure of the accelerator pedal assembly, not an electronic throttle or sensor malfunction. Due to the dangerous location and inability to move the vehicle, law enforcement (a sheriff) responded approximately 30 minutes later to assist with traffic safety. The vehicle remained immobilized in traffic for an extended period, and it took nearly two hours for a tow truck to arrive. This incident created a serious and prolonged safety hazard, exposing me and other motorists to a high risk of collision. The vehicle had approximately 9,700 miles and has been driven under normal conditions. The vehicle is currently not being driven due to safety concerns. The failed accelerator pedal assembly is available for inspection. I am reporting this as a potential manufacturing or material defect and believe it warrants investigation to prevent similar failures in other vehicles.

Collision with deer. The vehicle cannot be driven because Nissan cannot supply a bumper with no ETA.

Our 2025 Nissan Pro4x has had infotainment outages which means the speedometer is not displayed, the camera does not display, the collision detection does not display, the screen goes blank so we can see anything on the screen that assist our driving We are not the only ones experiencing this issue

My wife drove 2 hours on 11/18/2025 and got a second degree burn from her seat heater. She turned the seat heater on in the beginning of the drive, she didn't interact with it again, and it slow cooked her over the drive. It didn't cycle or lower itself at all.

We came from a 2020 Telluride which had the steering assist and it was awesome. It worked great and kept the vehicle centered in the lane. I bought this vehicle about two weeks ago and we put over 4000 miles this week on the pro4x with the pilot 1.1. This thing is all over the road and it hugs the right line then with any curve even the slightest, it acts like a ping pong ball putting the line to line and have to fight it to straighten it out. We played with the lane assist settings also and no matter which one it’s on, (except for off) if does it. I posted this on a 2025 Armada owners group on Facebook and multiple people said they are having the same issue and that most don’t use it because it feels like the vehicle is going to lose control. I reached out to Nissan USA via email and after a week still don’t have a response.

The wireless charging pad gets so hot that it will issue a temperature warning on my phone and shut it off until it cools down. After researching, it's a common issue for the year and Make of my vehicle. I feel like this is a fire hazard. I drive with my grandson who is still in a car seat, it's a concern that if the car caught on fire, could I get him out of the car seat fast enough. I know Nissan is aware of the issue but so far, they haven't issued a solution. I have used wireless charging pads in Ford and Toyota vehicles and have never had this problem.

The component causing the issue is the rearview mirror of my 2025 Nissan Armada Platinum. This issue occurs only at night or in low-light conditions when the automatic anti-glare feature activates. When this feature turns on and a vehicle is behind me with its headlights on, the rearview mirror becomes foggy/cloudy, significantly obstructing my rear visibility. This is a serious safety concern as it severely limits my ability to see vehicles, pedestrians, and objects behind me, especially during critical maneuvers such as lane changes, reversing, and merging onto highways. Rear visibility is crucial for safe driving at night, and this obstruction increases the risk of an accident. I reported this issue to both Nissan Consumer Affairs and the dealership. They confirmed that this is the intended design of the rearview mirror. However, when I asked them about the technical benefit of this design, they were unable to provide a clear explanation as to why the mirror should become cloudy instead of properly dimming like standard auto-dimming mirrors. Additionally, my side mirrors, which have the same automatic anti-glare feature, dim properly without becoming cloudy or obstructing my view. This inconsistency raises further concerns about the design or functionality of the rearview mirror. The dealership and Nissan Consumer Affairs have inspected and acknowledged the issue, stating that the mirror is working as designed. However, I strongly believe that this design compromises safety. There are no warning lights, error messages, or other indicators associated with this issue. The symptom appears only when the anti-glare feature activates at night, and the problem is consistently reproducible under these conditions. I am requesting a formal investigation into this issue to determine if this design meets vehicle safety standards and to prevent potential hazards for other drivers. I've attached the pictures of the event as well

The contact owns a 2025 Nissan Armada. The contact stated that the driver's side front seat belt failed to click and close securely. The message that the driver’s seat belt not buckled was displayed. The local dealer was contacted, and it was determined that the seat belt was defective and was fractured. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted, and referred the contact to the dealer, but no assistance was provided. The failure mileage was approximately 16,097.