2013 Nissan Juke Complaint Log

TL-THE CONTACT OWNS A 2013 NISSAN JUKE. TRANSMISSION HESITATED AFTER GEAR SHIFT SELECTOR PLACED IN REVERSE, LOUD NOISE HEARD BEFORE TRANSMISSION RESPONDED TAKEN TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. INSTEAD REFERRED TO TRANSMISSION SPECIALIST MANUFACTURER CONTACTED. CASE NUMBER: 35813594 (CVT LIGHT APPEARED WHILE DRIVING) WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE GEAR SHIFTER WAS PLACED IN REVERSE HOWEVER, THERE WAS A HESITATION IN THE RESPONSE OF THE VEHICLE WITH AN ABNORMAL SOUND. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT UP TO 65 MPH WITHOUT WARNING, THE VEHICLE DOWNSHIFTED TO A LOWER GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO A TRANSMISSION SPECIALIST TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. COGGINS NISSAN ON ATLANTIC IN JACKSONVILLE LOCATED AT 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8231, WAS CALLED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED CASE NUMBER: 35813594. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND REPAIRED. "PIIR = Y". AH *BF *JB

TIMING CHAIN BROKE ON A 5-YEAR-OLD, 72,000 CAR. THE 2013 NISSAN JUKE'S HAVE A HISTORY OF DEFECTIVE TIMING CHAIN, YET NISSAN WOULD NOT GIVE AID FOR REPAIR OF MY CAR.

DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.

MY CAR WAS PARKED IN MY DRIVEWAY. I GOT INTO IT TO GO TO WORK, AND WHEN I SHUT THE DRIVER'S SIDE DOOR THE SUNROOF SHATTERED ON TOP OF ME. I GOT OUT OF THE CAR TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED WARPED UPWARD IN A COUPLE PLACES, AND IT WAS SHATTERED. WHEN I CLOSED THE DOOR AGAIN, EVEN MORE OF IT FELL INTO MY CAR. (I LIVE IN TEXAS. THERE WAS A SLIGHT FROST ON MY FRONT WINDSHIELD BUT THAT'S ALL. THE WEATHER ALONE COULD NOT HAVE CAUSED MY TEMPERED GLASS SUNROOF TO CRACK AND SHATTER.)

TURBO CHARGER FAILED WHILE IN MOTION ALMOST CAUSING AN ACCIDENT. VEHICLE NEARLY LOST ALL POWER AND BLACK SMOKE WAS SPEWING FROM THE EXHAUST.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

THE TURBO CHARGER IS NOT WORKING

CAR WAS TRAVELING 55 MPH AND LOST MOMENTUM AND WOULDN'T GO PAST 40 MPH. THE ENGINE LIGHT CAME ON. TURNED IT OFF AND TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD A CODE FOR A BAD TURBO. REPLACED IT AT THE DEALERSHIP AND WAS RETURNED TO ME. DROVE IT LESS THAN A MILE AND THE SAME THING HAPPEN, SO I TURNED AROUND AND RETURNED IT TO THE SERVICE DEPARTMENT. THE SERVICE DEPARTMENT SAID THEY HAD INSTALLED A DEFECTED TURBO AND THE WERE GOING TO PUT ANOTHER ONE IN. IT'S BEEN TWO WEEKS AND THEY STILL CAN FIND WHAT'S WRONG WITH MY CAR CAUSE IT'S STILL THROWING THE SAME CODE AFTER THE SECOND TURBO INSTALLED.

TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING

TURBO CHARGER FAILURE

I WAS DRIVING ON THE HIGHWAY DURING A 1.5 HOUR TRIP. ABOUT AN HOUR INTO THE DRIVE, THE CAR STARTED TO DECELERATE FROM 75 DOWN TO 40. I PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR THE CAR TO COOL SO THAT I COULD LIMP IT TO THE DEALERSHIP. I WENT TO MY LOCAL MECHANIC WHO DETERMINED THE TRANSMISSION HAD FAILED ON A 6 YEAR OLD CAR WITH ONLY 78,000 MILES. I TOOK THE CAR TO NISSAN WHO HAS CONFIRMED. SOMETHING SIMILAR HAD HAPPENED IN THE PAST BUT THE MECHANIC I HAD TAKEN THE CAR TO SAID HE WAS UNABLE TO REPLICATE THE FAILURE.

STRETCHED TIMING CHAIN, WHICH CAN LEAD TO ENGINE DAMAGE, OR ENGINE FAILURE, IF ENGINE FAILURE OCCURS WHILE THE VEHICLE IS IN MOTION IT COULD LEAD TO ACCIDENTS AND / OR DEATH

WHILE TRAVELING AT 55MPH ON THE HIGHWAY, HEARD A CLUNK FROM THE ENGINE COMPARTMENT AND LOSS OF PROPULSION POWER WITH AN DRY GEAR NOISE. TURNED OFF THE CAR AND THE NEXT DAY IT RAN SMOOTH DOWN A STREET UNTIL I ACCELERATED TO GET ON A HIGHWAY. THE SAME NOISE APPEARED ACCOMPANYING A CHECK ENGINE LIGHT AND IMMEDIATE REDUCTION OF ACCELERATION WHILE ATTEMPTING TO MAKE A RIGHT TURN. TURBO BOOST FAULT WAS RECORDED IN THE ECU. TOOK IT IN FOR SERVICE AND THE RESULT WAS THE TURBO CAME APART. DEALER SAID THEY NEVER SEEN A TURBO APART WITH NO SIGNS OF IMPROPER MAINTENANCE. SERVICE BULLETIN NHTSA ID: 10109203 AND TSB ID: NTB16-035A HAS TALKS ABOUT AN ENGINE COOLING SYSTEM TURBOCHARGER SERVICE. OIL LINE REPLACEMENT REQUIRED WITH TURBOCHARGER SERVICE. THE TURBOCHARGER PART NUMBER HAS BEEN RESCINDED AND REPLACED WITH A NEWER MODEL. THE DEALER INFORMED ME THAT THE CAR IS UNSAFE TO DRIVE AS THE INTERNAL TURBO COMPONENTS CAN COME LOOSE AND DAMAGE THE ENGINE. THIS VEHICLE HAS HAD THE NHTSA CAMPAIGN NUMBER: 14V683000 RECALL COMPLETED. AND A MANUFACTURES RECALL TO REPLACE THE TIMING BELT. IF THIS ISSUE WERE TO HAPPEN WHEN CROSSING A HIGHWAY WITH TRAFFIC, THE SAFE DISTANCE CAN BE SIGNIFICANTLY REDUCED TO THE LACK OF ACCELERATION POWER.

DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE THE VEHICLE WAS IDLING, THE CONTACT HEARD A LOUD EXPLOSION. THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED NISSAN OF COOL SPRINGS AT (615) 224-8301 (212 COMTIDE CT, FRANKLIN, TN 37067) AND WAS PROVIDED THE NUMBER TO THE MANUFACTURER. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP WHERE THE SUN ROOF WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN AND TO CONTACT NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE OVER NIGHT AND THE NEXT MORNING IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE DAMAGED SUN ROOF WAS BOWED UPWARD AFTER THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER (NEWTON NISSAN, 1461 NASHVILLE PIKE IN GALETIN, TN 37066) WHO REPLACED THE SUN ROOF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!

I AM A FRUSTRATED OWNER OF A 2013 NISSAN JUKE SL. I AM THE FIRST AND ONLY OWNER. AT ABOUT 20K MILES, I TOOK THE CAR IN FOR ITS REGULARLY SCHEDULED MAINTENANCE AND COMPLAINED THAT THE VEHICLE WAS NOISES WHILE DRIVING ON THE HIGHWAY. I WAS GIVEN, WHAT I KNOW NOW TO BE THE TEXTBOOK RESPONSE, 'I'M SORRY WE DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE YOU'RE COMPLAINING ABOUT'. 30K MILES, I TOOK THE CAR IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: THE CAR IS EXTREMELY NOISES ON THE HIGHWAY THAT I CAN BARELY HEAR MY MUSIC, THUS I HAVE TO APPEAR OBNOXIOUS TO SURROUNDING DRIVERS BECAUSE MY MUSIC IS LOUDER THAN THEIRS, SO THAT I CAN HEAR IT OVER THE NOISE COMING FROM UNDER MY HOOD WHICH SOUNDS LIKE AN AIRPLANE. FURTHERMORE, WHEN I STEP ON THE GAS PEDAL TO INCREASE SPEED, THE CAR IS SLOW TO RESPOND. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. 45K MILES, THE CAR GOES IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: WHILE DRIVING ON THE HIGHWAY FOR 3 HOURS, THE CAR WILL LOOSE POWER'IT IS STILL NOISES AS ALL HELL, BUT THE CAR WILL SLOW DOWN WITHOUT WARNING. I HAVE BEEN HIGH BEAMED AND HONKED AT. THIS IS DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THE CAR DOESN'T OVERHEAT AND ALL FLUID LEVELS ARE FINE. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. THIS PAST WEEKEND, I AM DOING MY 4.5 HOUR ROAD TRIP AGAIN IN NISSAN'S DEATHTRAP THEY HAVE FONDLY NICKNAMED JUKE. LIKE CLOCK WORK, AFTER 3 HOURS ON THE HIGHWAY, THE CAR STARTS TO SLOWDOWN, I CALLED NISSAN WHILE IT WAS HAPPENING, BUT HE CAN BARELY HEAR ME OVER THE LOUD NOISE (JET ENGINE SOUND EMITTING FROM UNDER MY HOOD). I TOOK THE CAR INTO NISSAN WHO COULD NOT DO ANYTHING BECAUSE THEY DON'T LOOK INTO PROBLEMS LIKE THIS ON THE WEEKEND.

WHILE DRIVING MY VEHICLE AT HIGHER SPEEDS (65-75) IT RANDOMLY LOSES POWER. THERE IS NO REACTION WHEN I STEP ON THE GAS SO I HAVE TO CAREFULLY STEER OUT OF TRAFFIC BEFORE THE CAR COMES TO A COMPLETE STANDSTILL. THIS HAPPENS SEVERAL TIME WHILE ON A 100 MILE TRIP. ONCE PULLED OVER I HAVE TO WAIT SEVERAL MINUTES BEFORE THE GAS PEDAL RESPONDS BUT THEN AFTER SEVERAL MORE MINUTES IT HAPPENS AGAIN. I HAVE BEEN TO TWO DIFFERENT NISSAN DEALERSHIPS ONLY TO BE INFORMED SINCE IT DID NOT HAPPEN TO THEM WHILE TEST DRIVING IT AND IT DID NOT SHOW UP ON THEIR COMPUTER THERE WAS NOTHING THEY COULD DO. I CANNOT DRIVE IT ANYMORE OR SELL IT TO AN UNSUSPECTED NEW OWNER WHO COULD POSSIBLE GET SEVERELY INJURED OR DIE DUE TO THIS PROBLEM.

WE PURCHASED A BRAND NEW NISSAN JUKE 2013, INCLUDING A MAINTENANCE AND SERVICE CONTRACT. OVER THE PAST 3 YEARS THE NISSAN JUKE HAS REFUSED TO START DOZENS OF TIMES. WE ARE PETRIFIED THAT IT WILL STOP RUNNING WHILE WE DRIVE IT. OFTEN IT WILL NOT EVEN START WITH JUMPER CABLES. DESPITE HAVING THE JUKE IN AND OUT OF THE NISSAN DEALERSHIP SHOP OVER THE LAST THREE YEARS, NISSAN HAS BEEN COMPLETELY UNABLE TO DETERMINE AND FIX THE DEFECT. EACH TIME NISSAN SIMPLY CHARGES THE BATTERY, OR REPLACES IT. ON AT LEAST 8 SEPARATE OCCASIONS NISSAN HAS CLEARED THE JUKE AS OK TO DRIVE, ONLY TO HAVE IT FAIL TO START WITHIN SEVERAL MONTHS. WE HAVE BEEN STRANDED MANY TIMES, AND NOW CARRY JUMPER CABLES AND 2 HAND HELD POWER STARTERS, THOUGH THESE OFTEN FAIL TO START THE CAR. WE DO NOT WANT TO RESELL THIS VEHICLE ON THE USED MARKET TO UNSUSPECTING CONSUMERS SINCE THE JUKE IN ITS DEFECTIVE CONDITION IS CLEARLY A SERIOUS HAZARD TO USERS AND OTHERS ON THE ROAD. WE ASKED NISSAN ON APRIL 12, 2017 TO REPURCHASE THE VEHICLE, BUT THEY REFUSED BY LETTER DATED APRIL 21, 2017 SINCE OUR LEMON LAW ONLY PROTECTS BUYERS FOR 20 MONTHS FROM PURCHASE. WE HAVE A COMPLETE SPREADSHEET WITH ATTACHED INVOICES WITH COMPLETE DETAILS OF ALL NISSAN'S ATTEMPTS TO FIX THE JUKE AND THEIR EXCUSES. THIS NISSAN JUKE HAS BEEN THE MOST UNRELIABLE AND DANGEROUS CAR WE HAVE EVER OWNED, AND NISSAN'S FAILURE TO ADEQUATELY FIX THIS DEFECTIVE CAR OVER THE PAST 3 YEARS HAS BEEN SHAMEFUL. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GETS KILLED. WHILE WE WERE ABLE TO UPLOAD THE SPREADSHEET, THE EXHIBITS WERE TOO LARGE, AND CAN BE EMAILED ON REQUEST.

I PURCHASED THIS VEHICLE BRAND NEW. UP TO DATE ON ALL SERVICING. 81000 MILES. ON 1/12/2017 WAS DRIVING VEHICLE AND WENT TO ENTER INTO HIGHWAY. WHILE ENTERING INTO HIGHWAY CARS SPEED STARTED TO DECLINE AT A FAST RATE DOWN TO 25 ON A 70 MPH HIGHWAY. ALMOST CAUSING AND ACCIDENT. WAS MAKING A POP/WHISTLING SOUND UNDER HOOD. COULD NOT DRIVE ABOVE 40 MPH WITHOUT THE SOUND GETTING LOUDER AND WORSE. CALLED MY MECHANIC AND TOOK IT STRAIGHT THERE. WHEN HOOKED UP TO DIAGNOSTIC MACHINE IT SHOWED IT WAS THE TURBO. TRIED TO DRIVE CAR HOME BUT COULD NOT MAKE IT UP HILLS. THIS IS A SAFETY HAZARD. LOSS IN PERFORMANCE IN THE TURBO CAUSES SPEED LOSS AT A DRASTIC RATE. THIS COULD BE FATAL IN SITUATIONS WHERE ACCELERATION IS NEEDED. PART WENT OUT WITH NO PRIOR WARNINGS. I COULD HAVE BEEN STRUCK ON THE HIGHWAY OR CAUSED AN ACCIDENT ENTERING ON IT SO SLOWLY. CONTACTED NISSAN AND TO MY SURPRISE THERE HAS BEEN NO RECALL ON THIS PART EVEN THOUGH I HAVE READ HUNDREDS OF COMPLAINTS ON THE SAME ISSUE.

EXPLODING SUNROOF. IT HAD BEEN SNOWING IN CENTRAL NORTH CAROLINA. I PARKED MY CAR ON SATURDAY AFTERNOON AT MY APARTMENT ON A SIDE LOT, AWAY FROM OTHER CARS AND THERE WERE NO TREES OR FALLING DEBRIS. ON SUNDAY EVENING I ENTER MY CAR, CLOSE THE DRIVER'S SIDE DOOR AND THE SUN ROOF EXPLODES.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE LOST POWER AND SLOWED DOWN WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN FOR LONG PERIODS OF TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS OVERHEATING AND GOING INTO A SAFETY MODE, WHICH CAUSED THE TRANSMISSION TO SHUT DOWN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. ..UPDATED 05/15/17 *BF UPDATED 10/19/2017*JS

TAKATA RECALL: I WAS TRAVELING ABOUT 5MPH ON A DIRT ROAD WHEN THE AIR BAG DEPLOYED. I WAS NOT HIT BY ANYTHING AND DID NOT HIT ANYTHING. THE SEAT BELTS ALSO LOCKED UP.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER (KRAFT NISSAN 3277 MAHAN DR, TALLAHASSEE, FL 32308), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V418000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT SLUDGE WAS ON THE MOTOR AND THE TIMING BELT SEPARATED FROM THE ENGINE. THE TECHNICIAN ADVISED THAT THE MOTOR AND TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

2 TURBOS OUT AND SITTING WAITING ON A 3 LOST ALL POWER ON INTERSTATE

I AM VERY ANGRY.. I WISH I HAD DONE MY RESEARCH BEFORE PURCHASING MY 2013 NISSAN JUKE. THE EXTENDED WARRANTY IS A JOKE. MY SON AND I WERE NEARLY IN AN ACCIDENT ON THE HIGHWAY DUE TO THE FAULTY TURBO. THE CAR BEGAN TO DECELERATE AND WENT FROM 65MPH TO BELOW 20MPH. NISSAN IS DECLINING THE CLAIM. I EVEN SUBMITTED PROOF OF OIL CHANGES AND ETC... I HAVE REGISTERED A COMPLAINT TO NISSAN SINCE THIS HAS HAPPENED, I DID RESEARCH. JUKE'S FROM 2011-2014 HAVE TURBO ISSUES. HOW CAN ALL THESE PEOPLE BE WRONG?? THE 1ST TIME, HAPPENED IN MARCH. I TOOK IT IN TO THE SHOP AND THEY 'REPAIRED" THE CAR. THEN IT HAPPENED AGAIN. THIS TIME THEY ARE SAYING IT IS THE TURBO.. I REGISTERED A COMPLAINT WITH NISSAN CASE #22368872 THEY SAID THEY WILL CALL ME TOMORROW. I NEED THIS RESOLVED. IT IS VERY SCARY AND DANGEROUS.

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL VAPOR INSIDE THE VEHICLE THROUGH THE VENTS AND LEAKED FUEL ONTO THE GROUND ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER A RECALL, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE UNKNOWN.

MY WIFE WAS DRIVING ABOUT 70 MPH, HER JUKE STARTED LOSING POWER & SERVICE ENGINE LIGHT SOON CAME ON. SHE TOOK IT TO DEALERSHIP THEY TOLD HER IT WOULD BE COVERED UNDER WARRANTY. THEY NEXT DAY OR SO SAID THEY WERE NOT GOING TO COVER UNDER HER GOLD EXTENDED WARRANTY. THE TECH THAT INSTALLED A NEW TURBO FROM FACTORY SAID IT WAS DEFECTIVE. THEY ARE REFUSING TO COVER UNDER THE WARRANTY

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

WHEN DRIVING MY NISSAN JUKE THE SPEED STARTED TO DECREASE. AS I PRESSED ON THE GAS PEDAL, IT WOULD NOT GO ANY FASTER. I EVEN PRESSED THE GAS PEDAL ALL THE WAY TO THE FLOOR AND IT STILL WOULD NOT INCREASE IN SPEED. FROM 70 MPH IT DECREASES TO BETWEEN 40 AND 50 MPH ON THE INTERSTATE. THIS IS EXTREMELY DANGEROUS. I COULD HAVE GOTTEN HIT AND ROAD RAGE IS QUITE REAL. IT TOOK AT LEAST, AND I MEAN AT THE LEAST, 30 MINUTES TO WHERE IT WOULD INCREASE IN SPEED. I THOUGHT IT WAS GOING TO STOP ON THE MIDDLE OF THE INTERSTATE. VERY SCARY AND VERY REAL. MY JUKE WAS ALSO MAKING A BUZZING/HISSING NOISE UNDER THE HOOD. ESPECIALLY WHEN PRESSING THE GAS PEDAL.

THE DOOR LOCKS ON THE CAR LOCK AT 15 MPH AND DO NOT UNLOCK UNTIL THE CAR IS STOPPED AND PUT INTO PARK AND MOTOR TURNED OFF. OR I MUST REMEMBER TO MANUALLY UNLOCK THE DOOR. I CONTACTED NISSAN TO HAVE THIS FEATURE TURNED OFF, CAST #19775143, THEY TOLD ME THAT THE FEDERAL GOV DEMANDS THE DOORS TO LOCK AND THEY CANNOT TURN OFF THE FEATURE. I AM 67 YEARS OLD, WE HAD AN OLD LADY IN MY AREA HAVE A MEDICAL EMERGENCY AND HIT SOME GAS PUMPS. A FIRE STARTED AND SHE WAS LOCKED INTO THE CAR. A YOUNG MAN BROKE THE WINDOW TO GET HER OUT. WHAT IF HE HADN'T BEEN THERE? NISSAN SAID IT IS TO STOP EJECTION, WHAT ARE SEAT BELTS FOR ? THIS IS A STUPID FEATURE AND WILL CAUSE SOME BIG LAW SUITS. BY THE WAY I WAS ABLE TO TURN OFF THE FEATURE ON MY TOYOTA

TL* THE CONTACT OWNED A 2013 NISSAN JUKE. WHILE DRIVING AT 20 MPH, THERE WAS A LOUD POPPING NOISE AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED A MODERATE CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT NOTICED THAT THE ENTIRE RIM FRACTURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000.

MY WIFE WAS INVOLVED IN AN ACCIDENT, WHERE THE VEHICLE ROLLED OVER. ON THE WAY HOME FROM THE HOSPITAL, WE WENT TO THE LOCATION THE VEHICLE WAS TOWED TO REMOVE HER PERSONAL EFFECTS. WHILE INSPECTING THE VEHICLE, I FOUND THAT HER SEAT BELT (DRIVERS) WAS TORN IN TWO PIECES. SHE HAD REMOVED HERSELF FROM THE VEHICLE PRIOR TO POLICE AND EMS ARRIVAL, AND SHE DIDN'T NOT USE ANY OBJECTS TO TEAR THE SEATBELT. THE TOW OPERATOR, WHOM WE SAW AT THE TOW YARD, SAID THE SEAT BELT WAS ALREADY TORN WHEN HE WAS MOVING THE VEHICLE. *TR

ON WED, JANUARY 21, 2015, I ARRIVED HOME AROUND 7PM AND WENT INSIDE. I WAS NOT IN THE HOUSE 5 MINUTES WHEN I HEARD A MASSIVE EXPLOSION IN MY DRIVEWAY. I THEN SAW A BRIGHT ORANGE GLOW OUTSIDE MY WINDOW, WHICH WAS MY CAR ENGULFED IN FLAMES. THE FIRE DEPT SUPPRESSED THE FIRE AND THAT NIGHT I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. THE CAR (A LEASE), WAS INCINERATED AND DEEMED A TOTAL LOSS BY THE INSURANCE ADJUSTER. MY INSURANCE PAID OFF THE CAR TO THE LEASING COMPANY. WHEN I RESEARCHED THIS ISSUE, I SAW A LETTER THE NHTSA SENT TO NISSAN NORTH AMERICA REGARDING A LOOSE FUEL PRESSURE SENSOR IN MY 2013 JUKE AND PROMPTED THEM TO ISSUE RECALLS. THAT LETTER WAS DATED DEC 8, 2014. MY CAR WAS, IN FACT, ON THE RECALL LIST AND I FINALLY GOT MY LETTER ONE WEEK AFTER THE INCIDENT. NISSAN WAS VERY SLOW TO INFORM THEIR CUSTOMERS OF A VERY SERIOUS AND POTENTIALLY FATAL ISSUE. NISSAN CORPORATE DID AN INVESTIGATION ON MY CAR AND FOCUSED ON THE FUEL PRESSURE SENSOR. AFTER 1 MONTH OF WAITING FOR THEM TO CONTACT ME, THEY CALLED ME WED, FEBRUARY 25TH, 2015 TELLING ME THAT THE FUEL PRESSURE SENSOR WAS NOT THE ISSUE, HOWEVER THEY ARE NOT ABLE TO PINPOINT WHAT EXACTLY DID HAPPEN. THEY ADMIT THAT NO EXTERNAL FACTORS COULD HAVE CONTRIBUTED TO THIS FIRE AND THAT IT WAS, INDEED, AN ISSUE WITH THE CAR. THE ONLY THING THEY SAID THEY COULD DO FOR ME WAS OFFER A DISCOUNT ON A NEW NISSAN, HOWEVER I TOLD THEM I WOULD NEVER DRIVE ANOTHER NISSAN, ESPECIALLY SINCE THEY AREN'T SURE WHAT MADE THE CAR BLOW UP. I KNOW IN MY HEART THE FUEL PRESSURE SENSOR WAS TO BLAME. WHY ELSE WOULD MY CAR BE ENGULFED IN AN OBVIOUS FUEL FIRE IN MY DRIVEWAY. I FIND IT HORRIBLE THAT THEY ARE NOT ACCEPTING RESPONSIBILITY FOR THEIR FAULTY ENGINEERING. YOU MAY WANT TO LOOK MORE INTO THIS SINCE THEY "DON'T KNOW WHAT CAUSED IT". ALSO, THEY SAID THEY COULD NOT RELEASE THE REPORT TO ME AS IT'S NISSAN'S PROPERTY. *JS

TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED FOR A ROUTINE OIL CHANGE, THE TECHNICIAN NOTICED SMOKE COMING FROM THE DRIVER'S SIDE DASHBOARD. THE TECHNICIAN DISCOVERED THAT THE ELECTRONIC BODY CONTROL MODULE (ECM) NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

I HAVE A NISSAN JUKE 2013 SV AWD. SINCE I BOUGHT IT, I HAVE CVT PROBLEMS. WHEN I DRIVE LONG DISTANCE AND THE WEATHER IS OVER 75 F OR I DRIVE ON MOUNTAINOUS ROADS, MY CAR STOP ACCELERATING. SOMETIMES I CAN'T GO FASTER THAN 60 MILES/H, BUT MOST OF THE TIME IT'S MAX 40 OR EVEN 20 MILES/HOUR. I ALSO HAVE A CHECK ENGINE ICON IN MY DASH WHEN IT HAPPEN SOMETIMES. I GOT MY CAR CHECKED BY MY MECHANIC SEVERAL TIMES AND HE RAN THE ELECTRONIC TEST ON MY NISSAN. HE TOLD ME THAT THIS TEST SHOW A TRANSMISSION PROBLEM.

THE VEHICLE WAS PARKED. DRIVER GOT IN AND CLOSED THE DOOR. AFTER HEARING AN ODD SOUND OF SOMETHING RAINING DOWN ON THE ROOF AREA, DRIVER GOT OUT AND DISCOVERED THAT THE SUNROOF HAD SHATTERED. SINCE THE SUNROOF SHADE WAS CLOSED, THE GLASS DID NOT ENTER THE VEHICLE. *TR

I WAS DRIVING MY WIFE'S 2013 NISSAN JUKE WHICH WAS PURCHASED IN DECEMBER OF 2013. I WAS DRIVING THE CAR BY MYSELF FOR THE SECOND TIME AND THEREFORE I WAS NOT ACCUSTOMED TO USING THE KEYLESS IGNITION. I STOPPED TO CHECK THE MAIL BOX APPROXIMATELY 100 FEET ON TOP OF A SMALL HILL ON THE ROAD OF MY CONDOMINIUM COMPLEX, WHERE THE MAIL BOX WAS LOCATED. I WAS FOCUSED ON THE PROCESS OF USING THE NEW PUSH BUTTON SYSTEM OF TURNING OFF THE IGNITION AND CONSEQUENTLY DID NOT SHIFT THE CAR INTO PARK. I TURNED THE CAR OFF AND EXITED THE CAR WHILE IT WAS STILL IN DRIVE, LEFT THE DOOR OPEN AND PROCEEDED TO WALK OVER TO MY MAIL BOX. I DID NOT RECALL HEARING ANY TYPE OF ALARM ALERTING ME TO THE FACT THAT THE CAR WAS NOT IN PARK. ONCE I REALIZED THE CAR WAS ROLLING, I RAN AFTER IT HOPING TO CATCH IT BEFORE IT HIT SOMEONE FEARING THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED. I RAN OVER SOME DAMP GRASS FELL TO THE GROUND SO HARD I SEVERELY DISLOCATED MY RIGHT SHOULDER SEVERING 3 ROTATOR CUFF TENDONS REQUIRING EXTENSIVE SURGERY. ALSO I WAS RUNNING SO HARD THAT I TORE THE MUSCLES IN THE BACK OF MY LEGS AND SEVERELY LACERATED MY RIGHT FOREARM AS WELL. THE CAR CAME TO A STOP AFTER IT BRUSHED UP AGAINST MY NEIGHBOR'S GARAGE CAUSING APPROXIMATELY $4,000.00 WORTH OF DAMAGE TO THE VEHICLE AND ALSO APPROXIMATELY $1,200.00 WORTH OF DAMAGE TO THE GARAGE, LAWN AND SHRUBS. MAIL OUT 02/25/15*LJ

I PURCHASE MY JUKE ON 03/08/2014 AT 36,687 MILES AT PARK MAZDA OF WOOSTER OH. AND 6 MONTHS LATER AT 38,748 I WAS TOLD THAT THE CLUTCH HAS WORN OUT. AT A COST OF $1513.38 AND IT WILL BE UN-DRIVABLE IN LESS THAN 6 MONTHS. NOW I AM AFRAID OF DRIVING MY CAR ITS GOES SO SLOW AND KEEPS SHIFTING IN AND OUT OF GEARS AND SURGING. PLEASE HELP PARK IN GARAGE. *TR

1ST INCIDENT, I WAS DRIVING ON A CITY STREET AT APPROX 30 MPH, WHEN I LOOKED AT THE SPEEDOMETER IT REGISTERED 75 MPH. I SLOWED TO A STOP AND THE SPEEDOMETER WAS AT 40 MPH WITH THE CAR STOPPED. I CONTINUED TO MY DESTINATION AND THE SPEED WAS SHOWING MY SPEED PLUS 40. I THEN SHUT THE CAR OFF FOR APPROX. 10 MINUTES AND THE SPEEDOMETER RESET TO 0. 2ND AND 3RD INCIDENT, DECEMBER 18, AND 27 2015, I WAS ON THE HIGHWAY TRAVELING AT APPROX. 70 MPH, I LOOKED AT THE SPEEDOMETER AND IT WAS AT 120+ MPH, MY INITIAL REACTION WAS TO SLOW DOWN CAUSING THE TRAFFIC BEHIND ME TO SLOW DOWN AND SWERVE AROUND ME. THE 3 INCIDENTS WERE REPORTED TO THE NISSAN DEALER, I WAS TOLD THAT NOTHING COULD BE DONE UNTIL THEY COULD SEE THE PROBLEM AND GET A CODE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE FOR NOT ONLY MYSELF AND MY FAMILY , BUT ALSO FOR THE OTHER PEOPLE THAT ARE ON THE ROAD WITH ME. *TR

I PURCHASED NISSAN JUKE/NISMO IN 9/13. AT THE END OF 5/14 SOMETHING HAPPENED. WHILE I AM IN A PARKING LOT I STARTED MY CAR AND SPEEDOMETER WENT TO OVER 140 AND STOPPED AT 60MPH AND I AM EVEN NOT MOVING. WHEN I INCREASE SPEED TO 5MPH OF COURSEIT INCREASED TO 75-80MPH. AND MY RPM'S SHOW S 4-5! I GOT TO MY HOME/GARAGE AND TURN OFF MY CAR. AFTER 10-15 MIN AND STARTED CAR AGAIN. AT THIS POINT SEEMS THAT COMPUTER/ELECTRIC SYSTEM WAS RESET. ABOUT 2 WEEKS LATER THIS IS HAPPENED AGAIN WHEN RPM'S AND SPEEDOMETER SHOWS "BIG NUMBERS". I SET UP AN APPOINTMENT ON 104TH & FEDERAL (DENVER, CO). THEY KEEP MY CAR FOR FEW HOURS BUT THEY DIDN'T FIND ANY ISSUES. I HAVE A PAPER WHICH SAYS "WE NEED TO SEE THIS VEHICLE DURING ACTIVE FAILURE". ON 9/27 WHEN I STARTED CAR THIS IS HAPPENED AGAIN. MY SPEEDOMETER SHOWS THAT I AM DRIVING 90 MPH WHEN I DROVE LESS THAN 30 MPH. I STOP ON NEXT SMALL PARKING LOT AND I TOOK A PICTURES AND I TOOK VIDEO. AFTER THAT I TRIED TO RESTART MY CAR SEVERAL TIMES AND IT'S ALWAYS SHOWS OVER 140MPH (THE ARROW FOR SPEEDOMETER GOES TO THE END!) AND STOPS AT 60MPH WHILE CAR IN "PARK" MODE. MAYBE AFTER 5TH ATTEMPT IT DID RESET AGAIN AND I DROVE STRAIGHT TO SERVICE NISSAN WITH BIG HOPE THAT SERVICE STILL OPEN. BUT IT WAS AFTER 6PM AND THEY WERE CLOSED. I SET UP NEW APPOINTMENT WITH NISSAN SERVICE THIS WED 10/9 AT 9AM. I WROTE AN E-MAIL TO NISSAN USA AND THEY ALREADY CONTACT ME AND WE DISCUSS WHAT I SHOULD DO. IF 2ND INSPECTION WILL SHOW NOTHING I WILL SEND THOSE PAPERS FROM MY 1ST AND 2ND INSPECTION. I CAN SEND YOU PICTURES AND VIDEO WITH PROOF THAT SOMETHING WRONG, JUST BAD BEHAVIOR. I AM NOT EVEN TALK ABOUT EMOTIONAL STRESS (AS WOMEN!) BUT THE MONEY WHICH I SPEND AND STILL PAYING - IT'S A REALLY BIG DEAL FOR ME. SUMMARY - SPEEDOMETER AND TACHOMETER GOES OVER NORMAL SCALE. *TR

AS THE WEATHER GOT WARMER I TRIED TO USE MY AC AND IT JUST BLEW HOT AIR. I HAVE NO KNOWLEDGE OF VEHICLES AND ASSUMED BECAUSE IT WAS THE FIRST TIME I HAD TURNED IT ON I WOULD HAVE TO LET IT GET BROKEN IN. SO THE NEXT HOT DAY CAME AND AGAIN I TURNED MY AC ON AND NO COOL AIR. SO I CONTACTED MY DEALER. I INFORMED THEM OF MY SITUATION AND I TOOK IT IN. I THEN WAS CONTACTED AND INFORMED THAT I HAD A ROCK IN MY AC CONDENSER. OF COURSE I WAS SO UPSET WHEN THEY SAID IT WOULD BE 800$ TO REPAIR THIS. SO I HAVE BEEN LOOKING INTO THIS AND HAVE FOUND THAT THIS IS ACTUALLY A COMMON ISSUE WITH THE JUKES BEING THAT THE OPENINGS NEXT TO THE FOG LIGHTS HAVE NO SCREENS AND THE CONDENSER IS COMPLETELY EXPOSED. I HAVE FOUND MANY BLOGS WHERE PEOPLE ARE HAVING THE SAME ISSUES. I JUST LIKE EVERYONE ELSE JUST HAS HAD TO EAT THE COST OF REPLACING THE PARTS AND COST OF LABOR. I JUST WANT THIS TO BE AWARE BECAUSE THIS WAS MY FIRST EVER NEW CAR AND I AM HAVING A BAD EXPERIENCE. *JS

I WAS DRIVING TO WORK ON A MAJOR TOLLWAY FREEWAY IN HOUSTON, TEXAS AT ABOUT 5:30 IN THE MORNING. A ROCK FLEW UP AND HIT MY PASSENGER SIDE FOGLIGHT AND SHATTERED IT. I JUST BOUGHT THIS CAR THREE WEEKS PRIOR. I FEEL THAT THIS WILL BE A CONSTANT PROBLEM. WHOEVER DECIDED TO PUT GLASS FOGLIGHTS LOW IN THE FRONT IS NOT VERY SMART. ENGINEERINGLY SPEAKING THESE FOGLIGHTS ARE NOT TILTED TO HELP WITH THE IMPACT OF DEBRIS ON A FREEWAY. THEY SHOULD HAVE THOUGHT ABOUT THIS A LITTLE MORE WHEN THEY MADE THEM. NOT TO MENTION, I BOUGHT THIS CAR BRAND NEW. I DID NOT EXPECT ANY PROBLEMS SO SOON. I DID NOT PURCHASE AND EXTENDED WARRANTY, I FIGURED THE CAR WOULD BE COVERED, BEING THAT IT WAS NEW. I WAS SHOCKED TO FIND OUT THE FOGLIGHT ALONE IS $175.00 AND THE LABOR IS ANOTHER 300.00 DOLLARS. THIS SEEMS EXTREMELY EXPENSIVE FOR THE AVERAGE PERSON TO SPEND WHEN I JUST GAVE THEM $ 21,000.00 NOT MORE THAN SIX WEEKS AGO. I HAVE SINCE THEN PARKED MY BRAND NEW CAR IN THE GARAGE AND AM DRIVING MY OLD RELIABLE VEHICLE. NOT ONLY CAN I NOT AFFORD A NEW FOGLIGHT EVERY TIME A ROCK HITS MY CAR, BUT I AM THOROUGHLY DISSATISFIED. THE COMPANY WILL NOT COVER IT. I FEEL JILTED. THE PROBLEM WITH THE FOGLIGHT IS FOUR FOLD- IT IS MADE OF GLASS, IT WILL TAKE HALF A DAY FOR AND EXPERIENCE MECHANIC FROM THE DEALER ONLY TO REPLACE THIS BULB, THEY HAVE TO TEAR INTO OTHER PARTS ON THIS NISSAN JUST TO CHANGE THE BULB, THE LIGHTS ARE NOT TILTED SO ROCKS WILL ALWAYS BE A DIRECT IMPACT SHATTER. MAYBE THEY COULD CHANGE THE STYLE TO ONE PANEL LIKE THE OLD 2005 CARS. IT IS TOO EXPENSIVE TO REPLACE A SINGLE BULB KIT. I HOPING WITH THIS LETTER THAT ATLEAST, THE MANUFACTURERS WILL CHANGE THIS SOMEHOW. EITHER MAKE THE FOGLIGHTS OUT OF SOME KIND OF PLASTIC, OR CHANGE THE BUMPER ALTOGETHER, SO THE LIGHTS ARE AT THE TOP, NEAR THE HOOD OF THE CAR. I AM SO SAD! *TR

THE VEHICLE WAS PARKED. WHEN THE DRIVER'S SIDE FRONT DOOR WAS SHUT, THE SUNROOF EXPLODED UPWARD. THE EXPLOSION SOUNDED LIKE A GUNSHOT. THE SUNROOF SHATTERED COMPLETELY INTO SMALL PIECES. THE SUNROOF VISOR WAS CLOSED, SO THE GLASS SHARDS DID NOT ENTER THE VEHICLE. *TR

WE PURCHASED A BRAND NEW NISSAN JUKE ON NOVEMBER 16, 2013 AT MIDWAY NISSAN LOCATED IN PHOENIX ARIZONA. THE BUYING PROCESS WAS QUITE UNUSUAL IN THAT IT TOOK GREATER THAN SIX HOURS TO MEET WITH FINANCE TO SIGN THE PAPERWORK ONCE WE SHOOK HANDS ON THE DEAL. I WAS NOT PLEASED SPENDING THIS INORDINATE AMOUNT OF TIME AT THE DEALER BUT THEY OFFERED A GIFT CARD TO US TO AS AN APOLOGY, WHICH WE ACCEPTED AND APPRECIATED THE GESTURE. WE RECEIVED A SURVEY ABOUT THE JUKE SHORTLY AFTER OUR PURCHASE, WHICH WE PROMPTLY FILLED OUT AND SENT BACK. OF NOTE, WE INDICATED ON THE SURVEY THAT THE JUKE PERSISTENTLY PULLS TO THE RIGHT WHILE DRIVING. A FEW MONTHS LATER, I RECEIVED A CALL FROM TIM WILLIAMS IN CONSUMER AFFAIRS. TIM SAID HE WAS REACHING OUT TO US BECAUSE OF THE ISSUE IDENTIFIED ON THE SURVEY WE COMPLETED. I HAVE NOTHING BUT WONDERFUL THINGS TO SAY ABOUT TIM, AS HE CONDUCTED HIMSELF IN A PROFESSIONAL, KIND, AND SINCERE MANNER. TIM ARRANGED FOR A TECHNICAL SPECIALIST TO EVALUATE MY VEHICLE AT MIDWAY NIACIN. MY CAR WAS AT THE DEALER FOR THREE DISTINCT VISITS, WHICH TOTALED 22 DAYS. AFTER MUCH WORK AND MULTIPLE REPLACEMENT PARTS BEING INSTALLED, I WAS TOLD THAT MY CAR WAS AS GOOD AS IT IS GOING TO GET? BECAUSE THE PULL IN STEERING WAS NOW WITHIN SPECIFICATIONS. IN ESSENCE, MY CAR STILL PULLED TO THE RIGHT BUT NOT TO THE EXTENT THAT WAS DEEMED UNACCEPTABLE BY NIACIN. THE PULLING TO THE RIGHT CONTINUED TO BE A CONCERN FOR ME DESPITE REASSURANCES. THIS IS THE BEST DRIVING JUKE ON THE ROAD NOW. OVER THE PAST YEAR, THE PULLING HAS GOTTEN DRAMATICALLY WORSE SO I OPENED A NEW COMPLAINT WITH CONSUMER AFFAIRS. THEY DID NOT HELP ME AT ALL THIS FINE, IN FACT, THE ISSUE WAS BLAMED ON THE TIRES AND MY CASE ARBITRARILY CLOSED. I FEEL MY VEHICLE IS A SAFETY HAZARD SINCE IT PULLS TO THE RIGHT SIGNIFICANTLY. I MUST KEEP THE WHEEL TURNED TO THE LEFT AT ALL TIMES WHILE DRIVING.

WHILE PARKED IN OUR DRIVEWAY FOR MORE THAN 30 HRS, MY 2013 JUKE BURST INTO FLAMES. THE FIRE DEPT DID NOT FIND ANY EVIDENCE OF ARSON OR TAMPERING AND THERE WAS NO WEATHER OCCURRENCE TO EXPLAIN WHY IT BECAME ENGULFED IN FLAMES. THE FIRE STARTED IN THE ENGINE COMPARTMENT AT 12:40AM. NISSAN HAS SAID THAT THEY EXAMINED THE CAR AND THEIR TECHNICAL SPECIALIST FOUND " NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT". NISSAN WILL NOT TELL ME WHY THE CAR BURNED UP, JUST THEY'RE NOT RESPONSIBLE. WHY WOULD A LOW MILAGE, WELL MAINTAINED VEHICLE CATCH FIRE UNLESS THERE WAS SOME KIND OF PRODUCT FAILURE? I WAS LUCKY THAT ONLY PROPERTY WAS DAMAGED BUT I FEEL NISSAN USA IS NOT TAKING THE INCIDENT SERIOUSLY.

STEERING WAS OFF CENTER, HAD TO BRING TO NISSAN DEALER TO CHECK FOR ALIGNMENT , THEY SAID THAT INNER TIE ROD IS BENT,NOT AGREEING WITH SERVICE MANAGER, , CALLED NISSAN HUNDRED TIMES PLUS E-MAIL S, TO CHECK MY CAR DEALER UNCOOPERATIVE.NISSAN WONT FIX IT UNDER WARRANTY,CAR IS 2 MONTHS OLD , I EXPLAINED THAT ITS TO EARLY TO HAVE INNER TIE ROD PROBLEMS THIS PARTS ARE DESIGN TO ABSORB ROAD IMPERFECTION, THEY JUST SAY NO,THEIR SORRY FOR IT. CAR IS NEW NO STRESS OR WEAR AND TEAR YET ON THE CAR.AT THE END I HAVE TO REPLACE STEERING RACK LINKAGE/ASSEMBLY BECAUSE YOU CANT BUY INNER TIE ROD SEPARATELY., COSTING ME $3000.00 PARTS AND LABOR.THE INNER TIE ROD IS WEAK AND FAILED TO DO ITS FUNCTION. *TR