2025 Nissan Kicks Complaint Log

About 15 minutes after starting car and about 5 miles, I was making a right turn from a stop sign. Made almost a complete turn and the car stopped moving. Engine revved from depressing accelerator and car did not move (except for backwards due to being on an incline). Applied the brakes. Looked to make sure I was in gear and I was. Display said D for drive and gear selector was in D. For about after 10 seconds of wondering what was happening, the transmission engaged and I was able to continue. Called Nissan and was told as long as it's driving now, they will look at it at my next service (10,000 m).

Blind spot warning does not come on until the vehicle is past you, and the display screen that has your speed and everything else on it is fading again, this is the second screen they have had to put in my car. and the steering wheel moves when it is in the locked position you will be driving down the road and then out of know where the steering wheel will just start moving without being unlocked.

The contact owns a 2025 Nissan Kicks. The contact stated that there was a popping sound coming from the steering wheel while making a left or right turn. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to duplicate the sound. The dealer had not diagnosed or repaired the vehicle. The contact stated that the sound had become more prominent and persistent. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000.

The contact owns a 2025 Nissan Kicks. The contact stated that while entering the vehicle, there was ice on the rear glass. After closing the door, the rear glass shattered. Additionally, while driving at an undisclosed speed, several unknown warning lights illuminated on the instrument panel. The local dealer was contacted, but did not answer. The contact drove to the dealer in person; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 8,000.

The contact owns a 2025 Nissan Kicks. The contact stated that while driving approximately 60 MPH, there was a loud vibrating sound coming from the rear driver’s side of the vehicle, with several unknown warning lights illuminated. The contact stated that on several occasions, the vehicle wobbled unexpectedly, with a grinding sound coming from the front of the vehicle. The contact stated that the failure persisted and that the vehicle was towed on several occasions. The vehicle was towed to several dealers; however, the vehicle was not diagnosed or repaired. An undisclosed dealer stated that the loud clunking sound was coming from the front tires during a test drive. The manufacturer was made aware of the failure. The approximate failure mileage was 8,958.

Nissan of Macomb, ALL of them know us by name Mike & Bev Steering issue- does not drive straight down the highway, Slightest touch and off it goes in whatever direction you touched the steering wheel, and it will Not Recover, it will continue that direction until corrected.. DANGEROUS TO DRIVE Nissan of Macomb, alignment one of 7 (with Hubcaps ON, broke a hubcap, Never replaced ), worse than when we brought it in Received with 190 miles on it, a porter Drove it from Ohio to Michigan, rear quarter was caved in, sun faded front quarter plastic, steering wheel Kinked to the Left at least 30 degrees, headlights aimed straight up in the air, rear wipers didn’t work, remote start didn’t work (still no labels even knowing it’s installed), approach lighting didn’t work, cracked door sills and ripped rubber surrounds during Dealer installed options, exhaust system rattling, did the porter Hit something and not report it to keep his job “?” First 30 days of ownership, we were in possession of the vehicle for roughly 5-7 days, back n forth constantly and no one would repair the problems, driving Loaner vehicles.. No One Would Help us, here’s your car see ya Seven (7) Days leading up to a must drive to Florida, repeatedl phone calls to GM Cliff and service mngr Amere, No Call Back, no answer of phones, messages left ON THEIR DESKS by the service girls answering the phones, Nothing.. 4-5 times a day every day, even Texted the sales server phone number, it’s not easy for us to just pickup and drive an hour down there, disabled heart patient is always with us.. Nightmare drive all the way to Florida, the fatigue the stress, my hands Hurt holding on to the steering wheel.. Many close calls shifting in lane and side smacking other vehicles. Dangerous to drive on highway

On or about 01/13/2025 my windshield cracked spontaneously during normal highway driving. As this is a brand new vehicle I find that Nissan needs to investigate the quality control of their windshield installation for the 2025 Kicks models. I have found many people online via facebook or reddit who have made similar complaints regarding their brand new 2025 Kicks windshield cracking within the last 3 months. As well as reports from Nissan's parts centers and Safelite regarding a delay in replacement windshields for this specific car due to increased demand.There were no warnings or symptoms of the problem prior.

The contact owns a 2025 Nissan Kicks. The contact stated that she had remotely started the vehicle, preparing to drive her children to school. The contact stated that one child had forgotten a school item inside the home. The contact exited the vehicle with the key fob and had left the vehicle turned on. The contact stated that the parking brake was not engaged. The contact stated that as she returned to the vehicle, she saw that the vehicle was rolling down the slight grade of the driveway by the tail end. The contact estimated the speed at approximately 10 MPH. The contact stated that her children were strapped into the rear passenger seats by the seat belts. The contact stated that the vehicle rolled across the road and into a neighbor's yard and crashed into a tree. The vehicle had damage to the passenger side bumper and the passenger side taillights. The bumper had a large dent, and the passenger side light assembly was shattered. The contact stated that the children were not injured. The contact had the vehicle towed to a local dealer. The dealer had not diagnosed the vehicle and had the vehicle taken to a collision repair center. The vehicle was not repaired due to parts being on back order. The contact researched online and related the failure to NHTSA Campaign Number: 24V969000 (Electrical System). The contact had discussed the recall with the dealer and the manufacturer and was advised that her VIN was not part of the recall selection. The failure mileage was approximately 50.

I was stopped at a red light waiting for the light to turn green. It turned green and I slowly went out and a car went through a red light hit my front left car. The guy was going at at least 30 to 40 miles and not one airbag went off.

The contact owns a 2025 Nissan Kicks. The contact stated that while the vehicle was parked, the contact became aware that the instrument panel was blinking on and off several times and then went dark. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument panel needed to be replaced. The contact stated that the failure had occurred on three separate occasions. The vehicle was not repaired; however, the dealer was currently waiting for the part to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

The windshield cracks and breaks super easy this is a hazard because the windshield protects us. There needs to be a recall for a better sturdier windshield. I am not the only one with the nissan kicks who has this issue!

The fuel filler door does not lock as advertised and stated in the owner's manual pg 206 2025 Nissan Kicks. This invites potential to do harm to the vehicle which could lead to a safety concern. ( The fuel filler door is suppose to lock when the car doors are locked) and unlock when the car doors are unlocked. As it stands, the fuel filler door remains unlocked all the time.

The contact owns a 2025 Nissan Kicks. The contact stated that while operating the vehicle with the telescoping steering wheel locked into position, the steering wheel erroneously moved from the locked position. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000.

The contact owns a 2025 Nissan Kicks. The contact stated that the tires were worn and bald prematurely. The vehicle was taken to the local dealer, and the contact was informed that the rear wheels needed to be aligned and the tires replaced. The vehicle was not repaired. The vehicle was later taken to the local mechanic, who indicated that the rear suspension could not be aligned because the rear suspension camber was off. The vehicle was taken back to the dealer, who diagnosed that the rear suspension camber was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 11,000.

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the local dealer was contacted but failed to return the call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle will overheat and stall intermittently. Coolant and water are in the oil. Nissan failed to address the issue under warranty and I had to pay over $1400 for repairs.

The contact owns a 2025 Nissan Kicks. The contact stated while driving 49 MPH, the rear end of the vehicle was shuddering. The contact stated that the failure progressively worsened while driving, causing the contact to decelerate to 40 MPH. The contact exited the highway and drove to a store. The contact stated that while inspecting the vehicle, the contact noticed that the rear wheels lug nuts were significantly loose and the front wheels lug nuts were moderately loose. The contact was able to tighten the lug nuts with assistance. The vehicle was taken to the dealer, where no service was performed. The dealer advised the contact to continue driving the vehicle because the contact was able to drive 40 miles to their location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200.

The contact owns a 2025 Nissan Kicks. The contact stated that while reversing at night, the back-over prevention camera displayed a grainy and distorted image. The vehicle was initially taken to the dealer; however, no issue was found with the camera. The contact informed the dealer that failure only occurred at night. The service technician informed the contact that the garage area was dark enough and that there were no issues found with the vehicle. The contact then received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); which the contact linked to the failure. The dealer was contacted, and an appointment was scheduled for the recall repair. After the recall repair, the failure recurred. The vehicle was taken back to the dealer, and the contact was informed that the image displayed on the screen was clear and that no additional assistance would be provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2025 Nissan Kicks. The contact stated while reversing, the back over prevention display screen failed to function as intended. The contact stated that the back over prevention screen displayed a black screen. The contact received notification of NHTSA Campaign Number: 25V324000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer; however, the contact was informed that the recall repair could not be performed. The contact was also informed that the recall repair remedy was not working. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer. The failure mileage was 9,000. Parts distribution disconnect.

The contact owns a 2025 Nissan Kicks. The contact stated that while operating the vehicle, the fuel filler door failed to lock as stated in the Owner’s Manual. Additionally, while driving over bumps in the roadway, the fuel filler door erroneously opened. The vehicle was taken to the local dealer who indicated that the fuel filler door was not equipped with a locking mechanism and no fault was found with the vehicle. The contact stated that the failure created a safety, and security and environmental issues and needed to be addressed. The manufacturer was notified of the failure. The failure mileage was 282.

The contact owns a 2025 Nissan Kicks. The contact stated that while driving 20 MPH and making a turn, the front passenger's side hubcap detached. The contact stated that the bumper warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 500.

By 2,000 miles, cracked windsheild experienced. Had windsheild replaced. After 1st rain, windshield leaked, passenger top. Passenger floor also saturated. Windsheild removed then replaced after finding no cracks or problems with seal. Then, experienced 3 leaks passenger top windshield and ice 4-6 inches wide along entire interior bottom of windshield. Windsheild, again, replaced. Dealer refuses to check alternative reasons for leaking such as seam failure. Windshield replacements done by safelite. Dealer insists it's their responsibility. However, seam leaks and other issues are the dealers responsibility.

The contact owns a 2025 Nissan Kicks. The contact received notification of NHTSA Campaign Number: 25V324000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen. In addition, the instrument panel was black. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The Regional Specialist for Nissan reached out to the contact and informed the contact that the part was not yet available. The contact was advised to call local dealers for an availability to perform the recall repair. The failure mileage was approximately 8,000. Parts distribution disconnect.

The passenger door opens while driving and at times will not open. The dealership has a back order for a part in which I was told it could take months to receive.The part is a door accentuator. Corporation and dealership refused to provide a loaner or rental vehicle

January 15, 2025 (~1,000 miles): Infotainment system was black at startup. Vehicle was beeping and flashing warning/service lights. System would not shut off. This occurred three times within the first week. I contacted the selling dealer for guidance. No documentation was provided for that initial report. • I was unable to bring the vehicle in immediately due to a family medical emergency but continued reporting the issue. • Prior to February 7, 2025: I contacted Deery Nissan regarding the ongoing infotainment malfunction and water leaking through the rear hatch during a car wash. • February 7, 2025 (2,230 miles): Rear hatch seal replaced. Electrical repairs performed on infotainment system. • March 24–28, 2025: Infotainment malfunction reported again. Diagnostics and software check performed. • September 2025: Front bumper paint peeling. Repainted at local repair shop. Paint also peeling from steering wheel Nissan emblem. • January 16, 2026: Infotainment malfunction reported again. • January 20, 2026: Dealer unable to duplicate. • January 27, 2026: Both screens malfunctioning. I recorded video and sent to dealership. • February 4, 2026: Vehicle inspected again. Dealer stated unable to duplicate. • February 11, 2026: Additional video sent, including VIN visible. I also brought vehicle in so dealership could record the malfunction themselves. • February 20, 2026: Still no resolution. I have an appointment to speak to the DTSM from Nissan. Paint peeled on my front bumper and Nissan logo on my steering wheel.

Dear Mr / Madam I purchased a brand-new NISSAN SUV on January 13, 2025, but I have encountered serious quality issues since the day I took delivery of the vehicle. The specific problems are as follows: Wiper Washer Malfunction: On the day of delivery, I discovered that the vehicle's wiper washer system was faulty. The washer fluid was frozen, making it unusable. Front Windshield Crack: On January 28, 2025, I noticed a curved crack approximately 7 to 8 inches long on the inside of the front windshield, directly in the driver's field of vision. This crack is clearly visible in sunlight, and when touching the interior side of the glass, it can be distinctly felt. At that time, the vehicle's mileage was 364 miles. After inspection, it was confirmed that the vehicle had not been involved in any collisions. I reported this issue to Nissan Sales on February 1, 2025. Nissan company conducted an inspection, confirmed the presence of the crack, and stated that the vehicle had not experienced any impact. However, nearly a month has passed, and Nissan has yet to provide a clear resolution. I am deeply concerned about whether this crack poses a safety risk while driving, particularly whether the windshield might shatter unexpectedly during operation. I do not know if this constitutes a serious safety hazard, nor can I determine whether the glass will suddenly break in the future. This uncertainty is causing me significant anxiety. Since Nissan has not yet provided a timely solution, I feel compelled to formally lodge this complaint with NHTSA. I sincerely hope that Nissan will promptly address this issue and provide an appropriate resolution. Thank you! Sincerely,

To the New York City Department of Transportation (DOT): I picked up a new car on January 11, and on January 28, I discovered a 10-inch crack on the inside of the front windshield. On February 1, I took the vehicle to a Nissan service center for inspection, and they confirmed the presence of another crack. As a vehicle manufacturer, Nissan should have the professional equipment necessary to inspect the windshield for cracks. However, since I filed my complaint with Nissan on February 1, it has now been over 20 days, and I have yet to receive any resolution or formal response. I cannot help but wonder—is Nissan intentionally delaying this matter to avoid responsibility? If Nissan does not have the proper inspection equipment, I propose that the New York State Department of Motor Vehicles (NYSDMV) conduct an official inspection to determine the facts. Additionally, on the morning after I picked up the car on January 11 I found that the windshield washer fluid was not spraying. Upon checking, I discovered that the washer fluid reservoir was completely frozen. When I reported this issue to the Nissan sales staff, I was told, “Nissan’s washer fluid is like this—it will work once the car warms up.” This response is unacceptable. Is this really the standard for delivering a new Nissan vehicle? I am filing this complaint with DOT today because I am deeply concerned about the safety risks posed by the cracked windshield. In addition to the initial crack, I have now discovered another crack about 2 inches long near the first one. If this issue is not resolved promptly, it could pose a serious safety hazard. I urge DOT to take this matter seriously and push Nissan to take immediate action to address this issue and ensure consumer safety, preventing any potential accidents. I appreciate DOT’s attention to this matter and look forward to your response. Thank you.

NISSAN HAS ELECTED TO MANUFACTURE AND DELIVER KICKS AUTOMOBILE WITHOUT A SPARE TIRE. NISSAN DELIVERS THE KICKS WITH A CAN OF FIX A LEAK SPRAY WHICH PLACES MOST DRIVERS IN AN INSANE USAFE PREDICIMENT ON OUR HIGHWAY AND ROADS. ALL VEHICLES SOLD IN AMERICAN MUST INCLUDE A SPARE TIRE WITH JACK AND TOOLS. I DEMAND ACTION BE TAKEN AGAINST NISSAN AND MY COMPLAINT SATISFIED IMMEDIATELY.