2022 Nissan Leaf Complaint Log

The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

Recall R25C8 affects my 2022 Leaf’s battery cells and makes Level 3 charging unsafe. The proposed software only detects the defect and may disable the car. It does not fix the battery. I request repurchase or replacement of the vehicle. I also want to note that EVgo, one of the largest fast charging networks, is refusing to initiate fast charging sessions for Nissan Leafs because of this defect. This means Level 3 charging is unavailable not just because Nissan told me to stop using it, but because charging networks themselves are blocking my vehicle. That is a direct and substantial loss of use and value.

Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly depletes to 20–30 miles or less within a short distance. On multiple occasions, the vehicle has lost charge unexpectedly, leaving me stranded and requiring assistance to safely return home. This issue presents a serious safety concern, as the sudden loss of battery power can occur while driving, increasing the risk of being stranded in unsafe locations or traffic conditions. I took the vehicle to an authorized Nissan service center (Bommarito Nissan), where it remained for several days for diagnosis. During this time, I was informed that the issue was being evaluated and that replacement of several battery modules or possibly the entire battery pack might be required. However, after internal review, the issue was dismissed and attributed solely to “weather conditions,” and no repair or replacement was performed. This explanation is not acceptable, as the same issue has occurred in normal and mild weather conditions. The problem persists and continues to impact the safe operation of the vehicle. Despite multiple requests, I have not received a complete diagnostic report or a clear technical explanation from Nissan. The vehicle remains unreliable and unsafe to operate due to the risk of sudden battery depletion. I respectfully request that NHTSA review this matter as a potential safety defect related to battery performance and loss of propulsion in an electric vehicle. Thank you for your attention to this serious safety concern. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electric System). The contact stated that a week after purchasing the vehicle, the same type of battery was replaced for an unknown reason. The contact stated that after quick charging to 97% and almost seven months later, while driving approximately 65 MPH, the vehicle lost power, and a turtle icon was displayed. The contact added that the message "Slow Down - Overheating" was displayed. The vehicle was taken close to the residence and turned off to allow it to cool down. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

in reduced traction environments vehicle will accelerate a full throttle without driver input to accelerator pedal. The issue is repeatable. though it seems to happen under multiple conditions. Vehicles acceleration is often opposite of the direction selected on shifter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was just at Empire Lakewood Nissan Dealership in Colorado on [XXX] for a few things. During my visit recall P4A17 was performed. I now notice on my drive in to work my heater isn't working now. It just blows cold air through the defroster and not at my feet as the HVAC indicator shows. I always have my auto climate feature set to 68 degrees F. It didn't finally come on until I'm almost to work. One of the best things about an electric car is I don't have to wait for the engine/coolant to warm up. My car was always warm by the time I left my neighborhood. Now I'm pulling into work and it's finally warm? What did P4A17 do to my car? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a recent software update, my vehicle's cabin heating system began malfunctioning. On cold days, when heat is most critical, the system suddenly stops providing heat and blows cold air (around 64°F) for the remainder of the drive. This issue compromises both safety and comfort. My car is still under warranty so I brought it to the vehicle to Eden Prairie Nissan. Initially, the technician claimed I was not performing the "proper starting procedure" (keeping the blower speed low for the first few minutes). However, the provided owner’s manual supplement makes no mention of such a procedure affecting the heating system. After speaking with the dealership manager, I learned that other Nissan Leaf owners are experiencing the same issue. I was informed that the problem is an unintended consequence of a software update designed to prevent overheating. Despite following the dealership's instructions, the issue persists. For example yesterday during a 20-minute drive, the heating system stopped after five minutes, even with the blower on the lowest setting it was 9F outside.This morning during a round trip to an appointment, the system provided no heat at all 11F outside. Thank you for your attention to this matter. Please let me know if additional details or documentation are required.

Heater will start to intermittently blow cold air when air temperatures are below ~18F. This started happening after I took vehicle in to fix recall P4A17 in December 2024. I had no issues prior to this recall "fix". In addition to being uncomfortable with cold air being blown on me at cold temperatures, this leads to the front and side windshields to start to fog up, impairing visibility. I have not taken it into a dealer to be examined as there are numerous reports already on-line that this is a known issue after the P4A17 "fix" and yet Nissan has not yet released an actual fix for the current problem of blowing cold air with cold temperatures. There are no warning lamps or messages.

The contact owns a 2022 Nissan Leaf. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated which indicated that the VDC sensor had independently activated. The contact stated that the vehicle lost motive power. The contact stated that the failure had occurred several times. The contact disabled the VDC and the vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Independently activated. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,800.

It has happened multiple times that if I hit a pothole while braking, the brakes stop working until reapplied.

Purchased 11/2022. Drove extensively out of town and charged with fast charger destroying the battery. Had towed into dealership 3 times they cleared the code 3 times (limp mode) Dealership refuses to change battery under warranty. Due to the fire hazard the car was put in non-op August 2024. Stuck with an unsafe car can’t drive it sell it or trade it in until the battery is replaced under warranty please help.

When the Power switch is depressed the vehicle takes a certain amount of time before the READY to drive light is illuminated and the vehicle can be shifted into drive out reverse mode. However, if the gear shifter is moved into either drive or reverse prior to the light illuminating the vehicle will enter Neutral mode instead of remaining in Park. If the vehicle is stopped on any incline the vehicle may begin to roll in an unexpected direction once the brake is released believing the vehicle has shifted into the correct mode. If another vehicle, pedestrian, or object is near the vehicle it may be impacted before the driver has the time to depress the brake pedal. Further making this issue unsafe is that normally the gear selector has to be held in the neutral position for 2 seconds before the vehicle shifts into neutral. With this issue, the vehicle immediately goes into neutral when the shift selector is placed in drive or reverse. The issue was presented to a Nissan dealership for which they responded the vehicle is operating normally. Contacting Nissan consumer affairs also resulted in the statement that the vehicle is functioning normally. The issue with the "normal" operation being an unsafe operation was not of interest to either the dealership or consumer affair department, though the consumer affairs rep said they may look into it. For comparison, the same procedure was performed on a 2012 Toyota Prius in which it remains in Park, as would be the expected result if the vehicle was not ready to shift into gear.

High-voltage traction battery / propulsion system repeatedly malfunctions. First incident – Aug 2023 (~91,000 mi). Vehicle displayed “EV System No Power” with DTC P31E7. After parking, the car would not restart; I was stranded > 2 hours on a surface road until towed. Nissan dealer (Napleton St Louis) replaced a battery module under warranty and cited Nissan TSB NTB23-024 (bent retention plate in 62 kWh pack). Vehicle returned to service. Second incident – Apr 2024 (~128,000 mi). Same symptoms re-appeared: dashboard showed 200 mi remaining, but under moderate acceleration the range meter plunged to ~80 mi within seconds, but releasing the accelerator the range would go back up, but plunge again once accelerating again. the car gets less then the then half what the dash claims on a full charge, leaving me to not know what the full range truly is. Two dealerships have said I'm having the same issue as previously, except my car is not displaying the inhabitation error. Current safety concern: The vehicle’s range indicator fluctuates drastically under load (e.g., 190 → 70 → 140 miles) whenever the accelerator is pressed, suggesting instability or failure in the high-voltage battery. Because remaining range is no longer reliable, I have stopped using the vehicle for daily transportation to avoid being stranded—especially on highways where there is no safe place to pull over or access to chargers. A sudden loss of motive power at high speed creates a crash risk for both occupants and surrounding traffic.

Audio system and Apple CarPlay connectivity issues - the sound will suddenly turn on at full volume, which is not safe while operating the vehicle. Have taken the car to the dealership in NJ and PA and they are unable to provide a solution.

The contact owned a 2022 Nissan Leaf. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but failed to work properly causing her to crash into the vehicle in front. No warning lights were illuminated. The contact stated there was a minor scratch on the front bumper. No injuries were sustained. No police report was filed. The manufacturer was made aware of the failure and sent an engineer to the dealer to diagnose the vehicle. The vehicle was diagnosed, and the contact was advised that braking did occur during the impact via the black box. The contact sold the vehicle back to the dealer. The failure mileage was 24,795.

Battery stopped charging, dealer repaired it and it happened again in less than 30 days. It has happened more than three times now.

As soon as I left with a 80% from Kendall by the time I got to my destination (Plantation 30miles) I had 20%. On 1/1/2024 I left the plantation at around 6:30pm. I Charged the vehicle to 100%. After 35min of driving at 70 miles per hour I noticed that I only had 20% charge (30miles). I stopped and charged for 3hrs, because I needed an application to charge, and only 1 charging machine was working. I was able to charge 99%. I drove another 30miles and noticed that I only had 40miles left to continue driving, I had to stop again. 1hr after driving I started getting messages the vehicle was overheated, and to slow down. I started driving 60miles per hour in the turn pike. I stopped every 30min because the vehicle was overheating, and it was discharging. Issues with the Vehicle: 1) once you drive over 65 mph for 30 minutes the car starts overheating, you have to stop at that point. 2) The GPS is not able to provide you with an accurate list of places to charge. 3) The vehicle discharges fast. 4) I was informed that the vehicle has an additional part that is not part of the vehicle that could be affecting the battery (OBD2) and that the original warrantee will not pay. anything because of that. 5) it shows that you have 100% battery or 105 miles but it’s not accurate. A trip that would take me 4hrs and 30min took me 17hrs. When I arrived at Citrus County, I was only 21%, I knew I was not going to be able to make to my house. I started calling the insurance who were able to assist me with the Vin number. I drove the car to a location where I could charge the car for couple hours to only get 26%. I called Nissan Jenkins of Homosassa 937 S. Suncoast Blvd Homosassa Fl 34448, spoke with Benjamin L. I arrived at Nissan at 11:30am. I took the vehicle straight to Jenkins Nissan in Homosassa, where I arrived with only 10% of charge. PLEASE NOTE THAT I CAN NOT UPLOAD THE PICTURES AND THE SUMMARY.

I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed and then the car filled with smoke from the batteries but I couldn't get out as the power locks didn't work or allow me to open the door. The EMT's had to break the rear window to get me out of the car

An incident happened today where my leaf would barely accelerate. I had stopped at a traffic light, when the light changed attempted to accelerate away. The car would hardly accelerate and would not go faster than 8 mph. Was able to limp it into a parking lot where I pumped the accelerator several time and it began to run normally.

While driving at 10 degrees F outside and heater turned on, no heat comes out of vents or defroster.

Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23 miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. Safety Concerns: Given the severity of this issue, we are genuinely frightened to drive the car daily. Unfortunately, we have limited alternatives for commuting to work. Our safety and the safety of others on the road are at stake. Our Nissan Leaf experiences dangerous behavior while driving on the freeway. After approximately 23+ miles of driving, the car suddenly displays a slippery road sign (The day is dry, no rain) and significantly reduces speed on its own. Attempting to accelerate has no effect. To ensure safety, we activate the hazard lights and pull the car to the side. Only after turning off the car and restarting it does the issue resolve temporarily. This situation poses an extreme risk, as any nearby vehicle could collide with ours during this sudden slowdown. This issue started in early 23 but it was not very often so we thought this might be a glitch and did not happen for few months. but then it started happening once or twice a month. since January 2024 it started happening more often and now it is happening almost every day. Nissan Case #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When going backwards, backup camera doesn’t work, either it becomes purple color or it shakes, then it works again, this happens occasionally and it increases risk of accident while going backwards

Vehicle was involved in a head on collision at approximately 25-30 MPH and driver's airbag did not deploy

The vehicle has an open recall that could cause it to catch fire. I purchased this vehicle depending on fast charging since I live in an apartment and have no where to charge at work. I have spoken to Nissan about this and requested a repurchase. Nissan asked me to wait for the recall fix and continue to drive a car that I can’t even charge with my lifestyle. This has been an open issue for over 1 year and there is no fix in sight. At this point I just don’t have transportation since I can’t fast charge. I want Nissan to repurchase my car with this defective battery

Nissan Recall R25C8 (NHTSA ID: 25V655), Incomplete, remedy not available Primary Issue: High-voltage battery fire risk during Level 3 (DCFC) charging due to excessive lithium deposits. I have been told by Nissan not to use Level 3 fast charging. This has significantly impaired the utility of my vehicle due to: - Limited Range/Utility: Without fast charging, I can't use the car for trips beyond its immediate single-charge radius, basically turning a long-range EV into a local-only car. The proposed software may limit charging or prevent the vehicle from restarting if it detects a dangerous condition, rather than permanently fixing the defect. - Time Loss: I can't charge at home unless (only overnight & if weather permits) I run a cable out of my apartment window, across the grass & sidewalk for a trickle charge (Level 1). Otherwise I have to drive to a Level 2 charger & wait many hours to charge up. This is significantly longer, makes it impossible to quickly 'top off' as advertised. For comparison: L3 (DCFC) gets me at least 15% in about 15 minutes (60% per/hour); L2 only gets 11% per/hour. L1 only gets 2% per/hour. Without DCFC this car is almost useless. - Diminished Value: Nissan sold me a $38,000 car & I'm concerned that a software-only 'fix' that may throttle charging speeds or simply disable the car if it detects heat will permanently reduce the vehicle's market value. I actually expected to keep this car for the rest of my life, but the CHAdeMO system (which appears is becoming un-supported) that also lacks a cooling system, makes that very unlikely. - Impact to income due to part-time employment that requires travel, which the LEAF was capable of doing with DCFC stops. Now, I need to rent a vehicle for these events. Purchased Cherry Hill Nissan March 11, 2022 2/3/2026: Nissan Service appointment. They are still unable to fix the recall issue, whether via software or hardware. 3/18/2026: I received another safety recall notice. Still no solution.

On my 2022 Leaf I use the epedal system, which is supposed to operate as a one-pedal driving, meaning when you the car is in epedal mode, you can drive the car with one pedal. When you press the accelerator the car will move forward and when you let go of accelerator the car will come to a stop. However, sometimes the car does NOT come to a stop and it will coast as if the epedal is not engaged. This happens regardless of the batteries SOC (state of charge), weather, angle of the road, temperature, or road condition. When epedal is engaged and you lift off the accelerator, the car should always come to a stop, and it doesn't. This is dangerous because there have been many times where I have ran a stop sign or almost hit the car in front of me because I've had to slam on the brakes at the last seconds. Sometimes the epedal system works great and the car will come to a stop, but many times it does not. The braking should always be consistent and it is not, making this feature dangerous to use because you can easily hit the car/something in front of you. I know how the system works because this is my second Nissan Leaf. In my 2018 Nissan Leaf, the epedal was consistent with the braking; it always braked, no matter the situation. The 2022 does not, and it's dangerous. I brought the car to the Nissan dealer and of course they can't find anything wrong with it. There are several others I've found online that have the same issue: epedal braking is NOT consistent and it should be. There are no warning lamps or messages that come up on the dash. I'm asked to provide a date, but this happens every day. Every day the braking is inconsistent. his has been happening since the first day I bought the car in November of 2021.

I had an accident that totaled the Leaf the day after I bought it. It was dark. The road was more congested than usual and a dog ran out into the road. According to eye witnesses, three vehicles including two Honda SUVs (the first vehicle that stated the whole mess didn't stay) managed to brake to a complete stop without rear ending one another. The Nissan Leaf could not brake quickly enough and I rear ended a CR-V with enough force that the Leaf airbags deployed and I could tell the Leaf was totaled at the scene. The emergency braking system never engaged and the brake pedal felt the same from beginning to end. I was not tailgating. The Leaf felt enough like my 2020 Kia Niro that I made the mistake of not being more cautious with a vehicle that was new to me. Bottom line: I expected the Leaf to behave in an emergency the same as a vehicle I had been driving without incident for 18 months and it didn't. My 2020 Kia Niro does not have emergency braking and I hadn't planned to test it out with the Leaf. Being dark, I saw the instant the vehicle in front of me slammed on their brakes and slammed on mine, but it felt the Leaf wasn't slowing down fast enough. Not nearly as quickly as the Honda.

The E-pedal was on. Trying to park car and it jumped the curb when it lurched forward and brakes would not engage so I had to hit a tree to stop the car.