2015 Nissan Murano Brakes Problems

The contact owns a 2015 Nissan Murano. The contact stated while driving 45 MPH, the vehicle jerked while accelerating before the vehicle lost motive power. The traction control and impact warning lights were illuminated. The contact stated that the warning lights had illuminated while stopped. The vehicle was not taken to a dealer and was not repaired. The contact stated the vehicle was not included in NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic). The manufacturer was not made of the failure. The approximate failure mileage was 77,000.

JUNE 8, 2023 11:26 PM EASTERN - 2015 Nissan Murano caught fire while sitting in driveway. The vehicle burned to the ground. Background - Vehicle was taken to dealer to repair open recall in 2020 and Nissan dealer did not repair recall. The vehicle had no warning lights on or any other warnings. Vehicle was operating normal until fire. Vehicle had not been driven for 4 hours before the fire. Vehicle was parking in my driveway when the fire started. Fire fighters and police were called to scene to distinguish fire. Vehicle is a total loss. Purchased vehicle new and the ABS brakes, actuator and other parts were replaced twice during its lifetime in 2017, & 2018. All services performed at a Nissan Dealer. I have filed a formal investigation with Nissan USA and that investigation is underway.

THE RECALL SERVICE WAS PERFORMED AS PROMISED. I DO HAVE TO ADD THOUGH THAT SHORTLY AFTER HAVING PICKED THE CAR UP, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT STARTED TO GO OFF OCCASIONALLY AFTER NORMALLY APPLYING THE BRAKES. THEN THE LIGHT WOULD GO ON AT RANDOM TIMES WITHOUT HAVING APPLIED THE BRAKES. I RETURNED THE CAR TO THE DEALERSHIP AND THEY MENTIONED THAT IT WAS PROBABLY A COINCIDENT THAT THIS HAPPENED. I THOUGHT THAT THIS WAS SUSPECT THOUGH AS I NEVER HAD ANY ISSUES WITH THE LIGHT AND THE SYSTEM PRIOR TO BRINGING THE CAR IN FOR THE ABS MODULE RECALL. I STILL FEEL THAT SOMETHING WAS TWEAKED OR THE SYSTEM'S FAILURE WAS EXACERBATED BY HAVING HAD WORK PERFORMED ON IT, DESPITE THE ABS MODULE BEING LOCATED ON THE FIREWALL AND THE AEB SENSOR LOCATED IN THE FRONT GRILL. I ALSO HAVE SEEN ON THE INTERNET THAT 2015,2016,2017 AND 2018 MODEL YEAR ROGUES,ROGUE SPORT, MURANOS, ALTIMAS, MAXIMAS, LEAFS, SENTRAS, ARMADA'S AND PATHFINDERS HAVE ALL BEEN IMPACTED BY AEB ISSUES. THE MOST DANGEROUS, WHEN THE VEHICLE GOES INTO AEB MODE FOR NO REASON AND APPLIES THE BRAKES. THERE IS A CLASS ACTION LAWSUIT IN PROCESS NOW AND SOME TSB'S THAT YOU HAVE ISSUED FOR FIXES. I HAVE OWNED OR OWN 4 NISSANS SINCE 2010...A 2010 NISSAN SENTRA WHICH WAS RECENTLY REPLACED BY A 2019 NISSAN SENTRA AND MY 2015 MURANO WHICH REPLACED MY 2011 INFINIT G7XS. I HAVE NEVER HAD ANY MAJOR SERVICE ISSUES WITH ANY OF THEM WITH THE EXCEPTION OF THIS MOST RECENT $1006.62 REPAIR WHICH THE DEALER SAID WOULD NOT BE COVERED AS IT WAS INCIDENTAL TO THE RECALL REPAIR. I FEEL THE ONUS IS ON NISSAN TO REIMBURSE ME FOR THIS REPAIR AS THERE IS ENDLESS PROOF ON THE INTERNET THAT THIS FEATURE HAS AND WILL CONTINUE TO CAUSE PROBLEMS FOR THE ABOVE VEHICLES IT WAS INSTALLED ON. PLEASE ADVISE ME AS TO HOW YOU INTEND TO HANDLE MY ISSUE. THANK YOU, [XXX] EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AND SCHEDULED AN APPOINTMENT AT SOMERSWORTH NISSAN (285 NH-108, SOMERSWORTH, NH 03878, (603) 692-5200) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V087000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY CAR THAT HAD LESS THAN 60,000 MILES ON IT HAS HAD TO HAVE THE ANTILOCK BRAKE SYSTEM REPLACED, THE TRANSMISSION REPLACED, THE LEATHER SEATS HAVE TEARS ON BOTH SIDES OF THE REAR SEAT, THE WINDSHIELD HAS OVER A DOZEN CHIPS IN IT AND MOST RECENTLY, WHEN DRIVING, MY GAS GAUGE WENT TO EMPTY ALTHOUGH I HAD JUST FILLED IT UP LESS THAN 16 HOURS EARLIER AND HAD NOT DONE ANY DRIVING. I PULLED OVER ON THE SIDE OF THE HIGHWAY, TURNED MY CAR OFF AND BACK ON AND THE GAUGE RESET ITSELF. MY CAR IS NOW OUT OF WARRANTY AND I'M WAITING FOR THE NEXT MAJOR THING TO HAPPEN.

WHEN BACKING UP IN A PARKING LOT, BRAKES WERE APPLIED TO STOP THE VEHICLE BUT BRAKE PEDAL WENT TO THE FLOOR AND DID NOT STOP VEHICLE. VEHICLE WAS SHIFTED INTO PARK AND VEHICLE THEN CAME TO A STOP.

I TOOK MY MURANO TO HAVE THE RECALL REPAIRED. NISSAN WOULD NOT GIVE ME THE CAR BACK DUE TO SAFETY CONCERNS. THEY GAVE ME A STRIPPED DOWN CAR NOT EQUAL TO MINE. THEY SAID IT TAKES FIVE DAYS TO GET THE PART FROM NEW YORK. THAT IS A JOKE. THEY SHOULD BE FORCED TO EXPIDITE THEY PART SO I CAN HAVE MY CAR BACK! THEY ARE TOO CHEAP TO PAY FOR OVERNIGHT SHIPPING. I WANTED THEM TO GIVE ME A CAR LIKE MINE, THEY SAID IT IS UP TO THE DEALER. I REMINDED THEM THAT THEY RECALLED THE CAR THAT IS DEFECTIVE NOT THE DEALER. THEY GET AWAY WITH STICKING IT TO THE CUSTOMER, THEY DO NOT CARE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2015 NISSAN MURANO. WHILE ATTEMPTING TO MOVE FROM A STOP LIGHT, THE ABS, COLLISION, AND SWERVE INDICATORS ILLUMINATED. THE CONTACT NOTICED SMOKE FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT PULLED INTO A FUEL STATION AND DISCOVERED THAT THE BRAKES WERE NOT WORKING. WHILE THE VEHICLE WAS IN PARK AND AWAITING A TOW TRUCK, IT CAUGHT FIRE. THE FIRE MARSHALL EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE ABS AND BRAKE INDICATORS ILLUMINATED WEEKS BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). AFTER HAVING THE VEHICLE REPAIRED AT THE DEALER, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS TO DETERMINE THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

THE FORWARD EMERGENCY BRAKING SYSTEM WARNING LIGHT COMES ON (THIS MEANS THE SENSOR IS NOT WORKING AND THE EMERGENCY WARNING IS NOT WORKING; FURTHER YOU CANNOT USE CRUISE CONTROL WHEN THE LIGHT IS ON). THIS HAS BEEN A PROBLEM FROM THE BEGINNING OF OWNING THE CAR. THE DEALER TRIED MANY TIMES TO REPAIR THE PROBLEM, ALL UNSUCCESSFUL. NEXT THE DEALER REPLACED THE SENSOR, AND THE PROBLEM STILL EXISTS. THE WARNING LIGHT COMES ON WHEN THE VEHICLE HAS BEEN DRIVEN FOR A FEW MINUTES- 5 TO 30 MINUTES AFTER STARTING.