2015 Nissan Murano Complaint Log

PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN THE SEAT . MY COMPLAINT IS THIS IS A TEMPORARY FIX AT BEST THIS IS NOT HOW THIS IS DESIGNED TO WORK WHAT HAPPENS WHEN DASH LIGHT BURNS OUT ? NO OTHER VEHICLE I OWN WORKS THIS WAY IF THERE IS A PROBLEM WITH THE POSITION OF THE SWITCH IN THE SEAT IT SHOULD BE REPAIRED OR REPLACED FOR FREE I DID NOT BUY THIS CAR THINKING THAT NISSAN WOULD NOT STAND BEHIND ITS PRODUCT A DEFECT IS A DEFECT FIX IT PROPERLY.

RECEIVED A RECALL NOTICE REGARDING THE PASSENGER AIRBAG AUTOMATICALLY TURNING OFF IF AN ACCIDENT OCCURS. TOOK THE VEHICLE IN ON 6/20/16 REGARDING THE RECALL. GOT HOME AND NOW THE AIRBAG LIGHT WILL NOT GO OUT SINCE IT WAS SUPPOSED TO BE LOOKED AT AND FIXED ON 6/20/16. HAVE AN APPOINTMENT FOR 6/28/16. NOT SURE IF THERE ISN'T A DEEPER PROBLEM WITH THE AIRBAG.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHEN THE PASSENGER SIDE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN UNKNOWN PART WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,232. THE VIN WAS NOT PROVIDED. UPDATED 10/26/16*LJ *CN

NHTSA RECALL 16V-244, THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE, NOTIFIED 6/16, DEALER ATTEMPTED TO CORRECT THE PROBLEM IN JUNE, JULY, SEPT., OCT., NOV., AND ADVISED ME IN DEC. THAT THERE WAS NO "FIX", AT THAT TIME I WAS TURNED OVER TO NISSAN CONSUMER AFFAIRS, CASE#24846736, IN LATE DEC. I WAS ADVISED THAT NISSAN WOULD DECIDE TO EITHER BUY THE CAR BACK OR REPLACE IT IN 10 DAYS; THAT PERIOD HAS PASSED AND THEY ARE BLAMING THE DEALER FOR NOT SENDING WORK ORDERS, BUT I VERIFIED THEY WERE SENT TWICE AND NISSAN MISPLACED THEM. THE CAR IS UNSAFE TO DRIVE WITH A PASSENGER AND I FEEL THAT I AM JUST GETTING THE "RUN-A-ROUND". I HAVE PHOTOS BUT DON'T KNOW HOW TO ATTACH THEM.

MOON ROOF "EXPLODED" WHILE DRIVING ON HIGHWAY. NO OBJECT HIT IT. CLEARLY A DEFECT IN THE GLASS OR THE MOUNTING HARDWARE.

ABOUT 50% OF THE TIME THE OCS SYSTEM DOES NOT TURN THE PASSENGER AIR BAG ON IF THE ENGINE IS STARTED PRIOR TO AN ADULT BEING SEATED IN THE PASSENGER SEAT AND CONTINUES TO STAY OFF IF THE VEHICLE IS PLACED IN MOTION. IF YOU STOP THE ENGINE AND THEN RESTART THE AIR BAG IS THEN TURNED ON. THE OCS SYSTEM IN THIS VEHICLE HAS BEEN REPROGRAMMED AS PER NHTSA RECALL 16V-244. THE OTHER PASSENGER AIR BAG ISSUES WERE RESOLVED, HOWEVER THE PROBLEM DESCRIBED ABOVE HAS NOT BEEN CORRECTED. IT MATTERS NOT HOW FAR YOU DRIVE OR THE TYPE OF ROAD THE PASSENGER BAG WILL NOT TURN ON AGAIN UNTIL THE ENGINE IS TURNED OFF THEN RESTARTED.

OCS RECALL TO HAVE THE COMPUTER RESET FOR THE PASSENGER AIRBAG INDICATOR LIGHT. I HAVE THE EXACT SYSTEMS AS SOME OTHERS IN THE COMPLAINT SECTION WITH THIS RECALL. WHICH IS THE LIGHT DOES NOT ALWAYS GO OFF WHEN SOMEONE IS SITING IN THE PASSENGER SEAT. IT IS AN INTERMITTENT PROBLEM. I HAVE NOTIFIED THE DEALER ABOUT IT BUT THEY COULDN'T DO ANYTHING SINCE IT IS A FIRMWARE ISSUE THAT NISSAN WILL HAVE TO PATCH AGAIN AND NOTIFY DEALERS BY A TSB PLUS I DID NOTIFY NISSAN CUSTOMER SERVICE ABOUT THE ISSUE BUT THEY GAVE THE USUAL RUN AROUND ANSWER GO BACK TO THE DEALER ETC. BECAUSE YOU ARE DEALING WITH A CUSTOMER SERVICE REP NOT AN ENGINEER WHO CAN ACTUALLY FIX THE PROBLEM. SO IT WILL TAKE ANOTHER RECALL ETC. BY NHTSA TO FORCE A FIX.

PASSENGER AIRBAG LIGHT REMAINS ON SPORADICALLY WHEN A PASSENGER IS IN THE SEAT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWO TIMES BUT THE PROBLEM HASN'T BEEN RESOLVED. THE PROBLEM IS STILL OCCURRING SPORADICALLY.

CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING. IT HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP NUMEROUS TIMES.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THE SUNROOF EXPLODED. NISSSAN REPLACED AT NO EXPENSE TO THE CONTACT. UPDATED 07/13/16*LJ

IF THE MOTOR IS STARTED PRIOR TO AN ADULT PASSENGER SITTING DOWN IN THE FRONT SEAT THE PASSENGER AIR BAG IS NOT TURNED ON WHEN THERE IS NO PASSENGER IN THE SEAT AND NOTHING ELSE IN IN THE SEAT THE PASSENGER AIR BAG IS TURNED ON WHILE DRIVING. THE PASSENGER AIR BAG IS TURNED OFF WHILE STATIONARY, WHILE DRIVING AND TURNING WITH A FULL GROWN ADULT IN THE SEAT. IF YOU STOP THE VEHICLE AND TURN THE ENGINE OFF WITH THE ADULT PASSENGER REMAINING IN PLACE AND RESTART THE ENGINE THE PASSENGER AIR BAG WILL TURN ON. THIS HAPPENS EACH TIME WE DRIVE THE VEHICLE.

The door locks for this vehicle are unreliable. I have had to replace all 4 on this vehicle and many other locks on my previous 2 Murano vehicles. They will not lock/unlock reliably. Sometimes they will not unlock when exiting the vehicle. They cannot be counted on in an emergency to unlock.

SOMETIMES THE PASSENGER SEAT AIRBAG IS OFF EVEN THOUGH AN ADULT IS IN THE SEAT. IF I TURN THE IGNITION OFF AND BACK ON THE SENSOR WILL FUNCTION PROPERLY. THIS HAS HAPPENED AT RANDOM TIMES WITH THE LATEST EVENT SHOWN BY THE DATE IN THIS REPORT.

CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE CRUISE CONTROL WAS ACTIVATED, THE CONTACT INCREASED THE SPEED USING THE CRUISE CONTROL SPEED GAUGE; HOWEVER, DUE TO THE VEHICLE'S FORWARD COLLISION AVOIDANCE SYSTEM, IT FAILED TO FUNCTION. ONCE THE FORWARD COLLISION AVOIDANCE SYSTEM WAS DISENGAGED, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE SUN PRODUCED A STRONG GLARE WHEN IT REFLECTED OFF THE HOOD OF THE VEHICLE. THE GLARE TEMPORY BLINDED THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.

WE HAVE REPEATEDLY COMPLAINED TO OUR DEALER REGARDING THE PASSENGER SIDE AIR BAG NOT ACTIVATING WITH A PASSENGER IN THE SEAT. IT DOES NOT OCCUR ALL OF THE TIME, AND WILL USUALLY ENGAGE WITHIN 5 MILES OF DRIVING. I JUST HAD THE DEALER LOOK AT IT AGAIN AND REQUESTED THAT THE SENSOR BE REPLACED. THEY CAN'T RECREATE OUR ISSUE AFTER HAVING THE CAR FOR 4 DAYS, SO THEY REPLACED NOTHING AND GAVE ME THE CAR BACK. I AM COMPLETELY FRUSTRATED AT THEIR LACK OF CONCERN OVER WHAT I CONSIDER TO BE A SAFETY FAILURE. WE HAVE HAD THE ISSUE SINCE WE BOUGHT THE CAR IN APRIL 2016. *TR

REFLECTIONS FROM DASHBOARD AIR VENT TRIM APPEARS IN BOTH SIDE VIEW MIRRORS PRESENTING A DANGEROUS VISUAL DISTRACTION FOR THE DRIVER.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INCONSISTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER APPROXIMATELY FIVE MONTHS AGO AND REPAIRED PER AN UNKNOWN RECALL. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONSULTED WITH THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

HAD A RECALL ON PASSENGER SIDE AIRBAG. THE LIGHT STAYS ON WHEN A PASSENGER IS PRESENT. WE TOOK IT IN TO HAVE IT FIXED ACCORDING TO THE RECALL .IT WORKED FOR A WHILE AND STARTED DOING THE SAME ISSUES. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. AGAIN WE ASKED THEM TO TAKE A LOOK AT IT . WHAT THEY TOLD US TO WIGGLE AROUND ON THE SEAT, WHICH IS STUPID. IT'S STILL NOT FIXED.THIS IS A SAFETY ISSUE AND WE WANT IT FIX. NOT HAPPY ABOUT THIS. IS IT A SOFTWARE PROBLEM?

PASSENGER SIDE AIRBAG STAYS OFF ,REGARDLESS IF SOMEONE IS SEATING ON PASSENGER SIDE. SOMETIMES IT STAYS OFF FOR 10, 15, OR 30 MINUTES, AS IF THE SENSOR DOESN'T SEEM TO ACTIVATE. AT FIRST WE THOUGHT IT WAS JUST US DOING SOMETHING WRONG ,CAUSE IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT WORKS AND THEN SOME DAYS IT DOESN'T.IT HAPPENS WHEN DRIVING OR FIRST STARTING THE VEHICLE.WE CALLED WHERE WE BOUGHT THE CAR AND TOLD US OUR CAR WAS NOT INCLUDED IN THE RECALL, BUT THEY WILL LOOK INTO IT,SINCE WE JUST PURCHASED THIS CAR IN OCTOBER 2015.

THE CAR IS INTERMITTENTLY STALLING WHEN I GET TO ABOUT 1/4 TANK OF GAS. SOMETIMES IT DOES NOT CHANGE GEARS, OTHER TIMES IT STALLS OUT AND TURNS OFF COMPLETELY. THIS IS VERY DANGEROUS AS IT HAS DONE SO WHEN I PULLED OUT IN TRAFFIC AND THREE TIMES ON THE HIGHWAY. TWICE THE CAR WAS GOING APPROXIMATELY 55 MILES PER HOUR AND WHEN I TRIED TO SPEED UP THE VEHICLE STALLED OUT AND WOULD NOT GO OVER THIS SPEED. I HAD TO PULL OFF OF THE INTERSTATE. AGAIN, IT HAPPENED GOING ABOUT 5MPH WHILE ATTEMPTING TO TURN INTO TRAFFIC, THE VEHICLE THEN TURNED OFF.

STARTED ABOUT 1 1/2 WEEKS AGO (APPROX 2900 MILES ON THE ODOMETER), FIRST TIME WASNT EXPECTING IT AND HOPED IT WAS JUST A FLUKE, 2ND TIME IT HAPPENED EARLY MY DAUGHTERS WERE WITH ME AND ASKED WHAT WAS WRONG WITH THE CAR WHEN IT HAPPENED, AND THEN AGAIN THE OTHER MORNING AT THE END OF MY 45 MIN RIDE INTO WORK. EACH TIME IT HAPPENED WAS WHEN I WAS MERGING FROM AN ON RAMP INTO TRAFFIC. THE LAST OCCURANCE, AND I BELIEVE THE OTHERS AS WELL, I WAS GOING APPROX 35MPH, STAYING STEADY ON THE SPEED LOOKING FOR A SPOT IN TRAFFIC TO MERGE INTO, GIVING IT GAS AND STARTED MY MERGE ONLY TO FEEL AND HEAR NO CHANGE IN RPM OR SPEED, GIVING IT MORE AND MORE PETAL, AND STILL NO CHANGE IN SPEED AT ALL, AFTER AVOIDING THE OTHER DRIVER THAT ALMOST HIT ME BECAUSE OF IT, I MOVED BACK OVER AND HAD A MOMENT AND TRIED AGAIN TO GET INTO THE PETAL AT ALMOST WIDE OPEN THROTTLE AND STILL NO RPM CHANGE AND NO MOVEMENT UP IN SPEED (ALSO STILL NO LOSS OF SPEED), DURING EACH OCCURRENCE THE CAR WAS SMOOTH (NO ENGINE BUCKING JUST WOULDN'T RESPOND TO GAS INPUT). THE SAME SYMPTOMS HAVE OCCURED THE THREE TIMES IT'S OCCURED. THE RESOLVE EACH TIME WAS THE SAME, LET OFF THE GAS FOR 1-2 SECS, GIVE IT GAS AND THE CAR DROVE AGAIN AS NORMAL. DEALERSHIP HAS LOOKED AT MY CAR WITH NO EXPLINATION, NO TROUBLE CODES WERE GENERATED, AND THEY STATED TRANNY FLUID WAS FINE. IT ACTED LIKE THE CVT WAS STUCK ON A PARTICULAR BAND AND ALSO WOULDN'T ALLOW ANY ADDITIONAL GAS, HENCE NO ADDITIONAL SPEED. THE LAST OCCURANCE IT WAS ABOUT 35 DEGREES OUT. I HAVE TRIED TO REPRODUCE THE PROBLEM MANY TIMES WITH NO SUCCESS AT ALL, AND WITH NO CODES BEING GENERATED TO POINT THE DEALEFSHIP TO ANY ISSUE, THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY AS IT GOES UNRESOLVED.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED FROM THE INSIDE TO OUTWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,300.

IR BAG DEPLOYED BUT NOT INFLATE MY WIFE, MY TWO CHILDREN 3 AND 7 AND I WERE ON I 65 N FREEWAY. AT AROUND 530AM ON WEDNESDAY, JANUARY 20, 2016 WHILE DRIVING OUR 2015 NISSAN MURANO ON ICY ROAD IN NASHVILLE, TN AREA, A SUV/TRUCK LOST CONTROL ON THE 3RD LANE (WE WERE ON THE FAST LANE) AND CAME IN FRONT OF US. MY WIFE WAS GOING 50 MPH, ON ICY ROADS, THE ROADS WERE TERRIBLY BAD. THE COLLISION WAS PRETTY HORRIFIC, CAUSING THE DEPLOYMENT OF ALL THE FRONT AIR BAGS AND SIGNIFICANT FRONT END DAMAGE. MY SERIOUS CONCERN IS: THE AIR BAG ON THE PASSENGER SIDE (WHERE I WAS SITTING) DEPLOY BUT DID NOT INFLATE, SMOKE WAS COMING OUT WITH A BAD ODOR. I BELIEVE THIS IS A MAJOR CONCERN, THIS COULD HAVE BEEN FATAL. PLEASE ADVISE WHAT OPTIONS DO I HAVE AT THIS TIME.

AT JUST LESS THAN 1 YEAR OLD WITH 15K MILES, DRIVERS SEAT HAS BECOME UNSTABLE AND POSSIBLY UNSAFE. THERE IS @ 2 INCHES OF PLAY IN A BACK AND FORWARD ROCKING MOVEMENT. ROCKS AT ALL TIMES BUT PERPETUATED BY BRAKE ESPECIALLY EMERGENCY BRAKING.

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY CATCH ON THE UN-FINISHED END OF THE TRIM. ALSO, THE MECHANICAL EQUIPMENT THAT OPERATED THE POWER SEATS WERE FULLY EXPOSED. *JB THE CONSUMER STATED THE ONLY RESPONSE HE EVER RECEIVED FROM THE DEALER, WAS NO FAULT CODES FOUND. UPDATED 02/11/16. *JB

IN NOVEMBER 2015, THE CAR FUEL LIGHT CAME ON DURING A TRIP. BEFORE I COULD GET TO A GAS STATION, THE CAR SUDDENLY BECAME SLUGGISH AND WOULD NOT GO OVER 20 MILES PER HOUR. THE ENGINE DID NOT TURN OFF INDICATING IT STILL HAD GAS. I WAS ABOUT A MILE AND A HALF FROM AN EXIT AND WAS ABLE TO DRIVE ON THE SHOULDER AND GET TO A STATION AND REFILL THE CAR. I TOPPED IT OFF AT 16 GALLONS (CAR HOLDS 19). THE CAR RAN FINE AFTER IT WAS FULL. THIS WAS A DANGEROUS SITUATION GIVEN THAT TRAFFIC WAS MOVING AT 70 MILES PER HOUR WHEN THE CAR DROPPED TO 20 MILES PER HOUR. I CALLED NISSAN USA AND MY DEALER AND WAS TOLD THEY COULDN'T DO ANYTHING UNLESS AN ENGINE LIGHT CAME ON OR THEY COULD REPLICATE THE PROBLEM. IN MARCH 2016, THE CAR FUEL LIGHT AGAIN CAME ON WHILE ON A RESIDENTIAL ROAD. WHILE THE CAR REGISTERED 35 MILES LEFT UNTIL EMPTY, THE CAR AGAIN BECAME SLUGGISH AND WOULD NOT EXCEED 20 MPH. I DROVE TO A GAS STATION AND TOPPED IT OFF AT 15.5 GALLONS. THIS TIME, LIKE THE LAST, THE CAR WORKED NORMALLY WHEN IT WAS FULL. IN APRIL 2016, THE DEALER AGREED TO REPLACE THE TWO FUEL LEVEL SENSORS. SINCE THEN I HAVE NOT HAD THE ISSUE BUT ALSO HAVE FILLED UP BEFORE OR IMMEDIATELY AFTER THE FUEL LIGHT COMES ON. EACH TIME I HAVE ONLY BEEN ABLE TO GET SLIGHTLY OVER 15 GALLONS IN THE TANK. I HAVE NOTICED THAT OTHERS HAVE REPORTED SIMILAR PROBLEMS WITH THIS MODEL ON AUTOMOTIVE WEBSITES. THIS ISSUE APPEARS TO BE A DESIGN FLAW THAT COULD LEAD TO SERIOUS INJURY FOR THOSE WHO SUDDENLY LOSE POWER ON A FREEWAY. CAR OWNERS SHOULD BE WARNED TO FILL UP IMMEDIATELY IF THE FUEL LIKE COMES ON.

PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.

THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.

WHEN OVERRIDING THE CRUISE SET SPEED, PASSING A CAR THE TRANSMISSION FREQUENTLY SLIPS AND JERKS WHILE THE VEHICLE LOSES SPEED AND THE ENGINE RPM INCREASES TREMENDOUSLY, LATER THE TRANSMISSION REENGAGES VIOLENTLY. DEALER HAS REPLACED THE TRANSMISSION WITH SAME RESULTS. THE DEALER WAS INFORMED BY THE FACTORY REP. THAT IT WAS A COMPUTER PROBLEM WITH THE INTELLIGENT CRUISE CONTROL AND COULD NOT BE CORRECTED. FACTORY REP. HAS NOT RETURNED MY MANY PHONE CALLS TO LET ME KNOW WHAT THEY INTEND TO DO ABOUT THE PROBLEM.

WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A GLARE FROM THE AIR CONDITIONER VENT TO THE DASHBOARD, THAT WAS REFLECTED TO THE SIDE-VIEW MIRRORS ON THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO REPAIR AVAILABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,039......UPDATED 03/15/16 *BF THE CONSUMER STATED THE NOISE ISSUE WAS REPAIRED, THROTTLE BODY WAS REPLACED. *JS

VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT WE ARE NOT SURE THE AIR BAG WOULD DEPLOY.

CPSC:I1590088A. 2015 NISSAN MURANO. CONSUMER STATED THE SEAT SENSORS HAD A DEFECT. *LN THE CONSUMER NOTICED WHEN HIS 90 POUND SON SAT IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE DEALER CLAIMED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER AND TO MOVE AROUND TO ACTIVATE THE PASSENGER AIR BAG SYSTEM. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING. *JB

CPSC: 2015 NISSAN MURANO CONSUMER STATED THE PASSENGER AIRBAG DEACTIVATED. *SS THE CONSUMER NOTICED WHEN HIS 90 POUND WIFE SAT IN THE SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE CONSUMER STATED IT ALSO STAYED ON WHEN HE SAY IN THE PASSENGER SEAT, BUT NOT ALL THE TIME. THE DEALER STATED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER. *JB

IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.

DIFFICULTY WITH GEAR SHIFT MOVING OUT OF PARK INTO DRIVE, NEUTRAL OR REVERSE. PROBLEM OCCURS WITH COLD ENGINE AND WARM ENGINE, ALWAYS FROM STATIONARY POSITION. MAKES A LOW SOUNDING CLUNK AFTER FINALLY MOVING INTO GEAR. RESISTANCE OF GEAR SHIFT TO MOVE IS NOT CONSISTENT BUT IS FREQUENT (ABOUT 7 OUT OF EVERY 10 DRIVING EVENTS OR 70% OF THE TIME) NO FLUID LEAKAGE UNDER VEHICLE HAS BEEN OBSERVED. PROBLEM HAS EXISTED WITH CAR WITHIN MONTHS OF PURCHASE AS NEW VEHICLE.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE VEHICLE WAS AT A STOP SIGN, THE CONTACT NOTICED THE ODOR OF FUEL FUMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 408. MA 10/16/15 THE CONSUMER STATED NISSAN PURCHASED THE VEHICLE BACK FROM HER AT FULL VALUE. UPDATED 12/09/15.*JB

PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECTLY. WE WERE TOLD THE NEW SEAT SENSORS WERE VERY SENSITIVE AND MY SON NEEDED TO 'MOVE AROUND' A BIT IN THE SEAT TO ACTIVATE THE FRONT PASSENGER AIRBAG. THAT NEVER WORKED. I STARTED PAYING CLOSE ATTENTION TO THE INDICATOR AND NOTICED THAT ABOUT HALF THE TIME THE FRONT PASSENGER AIRBAG WOULD DEACTIVATE WHEN I WAS IN THE FRONT PASSENGER SEAT, AND I AM 270 POUNDS! WE WERE ABOUT TO GO BACK TO THE DEALER AGAIN, WHEN WE NOTICED AN ARTICLE IN THE SUNDAY, SEPTEMBER 6, 2015 NEW YORK TIMES ABOUT THIS EXACT SAME ISSUE IN SEVERAL 2014 NISSAN MODELS, WHICH PROMPTED THIS FORMAL COMPLIANT.

CPSC: 2015 NISSAN MURANO: CONSUMER STATED THE CENTER CONSOLE HAS A DEFECT. *SS THE CONSUMER RETURNED THE VEHICLE TO THE DEALER AND WAS GIVEN ANOTHER MURANO. HOWEVER, THE DOOR WOULD NOT CLOSE PROPERLY. IT WOULD NOT ALIGN TO THE OTHER DOORS. *JB

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

WHEN ON A TEST DRIVE WITH THE NEW 2015 MURANO ON THE HIGHWAY, I ENCOUNTERED A SEMI INFRONT OF ME AND TO THE RIGHT OF ME; A TYPICAL EVERYDAY OCCURRENCE WITH MY 80 MILE DRIVE TO/FROM WORK. THIS IS THE POINT THAT SCARED ME-- IT FELT AS IF THE MURANO WAS BEING LIFTED OFF THE GROUND AND THE WHOLE VEHICLE WAS FLOATING BACK AND FORTH, THE SALES PERSON STATED I JUST CAUGHT SOME DRAFT FROM THE SEMI'S. I STATED EVERYDAY TO/FROM WORK 80 MILES IN A SMALL 4 DOOR CAR AND ALSO A FULLSIZE CREWCAB TRUCK, THE VEHICLE VARIES ON DAYS. I HAVE NEVER ENCOUNTERED THIS FEELING IN 32 YEARS OF DRIVING AND WAS VERY NERVOUS ABOUT THE SITUATION I WAS GLAD THE ROAD WASN'T WET OR ICY MAKING ME WONDER IF I WOULD HAVE SPUN OUT. I REALLY WANTED THIS NEW MURANO BUT NOW I AM BACK TO SQUARE ONE ON THE VEHICLE SEARCH. I AM NOT SURE IF IT HAS TO DO WITH THE NEW FRONTEND OR LIGHTER DESIGN OR NOT. I WANTED TO INFORM SOMEONE ELSE ABOUT THIS SITUATION SO IT CAN BE LOOKED INTO. THE DEALERSHIP SAID IT WAS NOTHING AND TRIED TALKING ME INTO TAKING IT THEN AND THERE. OF COURSE IT TURNED INTO I HAVE OTHER CARS TO TEST NOW AND AS I WAS WALKING AWAY I JUST HEARD HYSTERICAL LAUGHING. GOOD CUSTOMER SERVICE FOR A SERIOUS CUSTOMER. I AM SO HAPPY I DID A TEST DRIVE ON THE HIGHWAY FIRST. "THIS IS A DANGEROUS SITUATION AND NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED." *TR

ADAPTIVE STEERING FAILED AT BELOW FREEZING TEMPERATURE. LOST ABILITY TO STEER IN A CURVE AND HIT ANOTHER CAR. AFTER, CAR COULD NOT BE DRIVEN, AS STEERING WAS TOTALLY INOPERATIVE. STEERING WHEEL ACTUALLY TURNS 360 DEGREES OVER AND OVER WITH NO AFFECT ON THE FRONT WHEELS. FRONT WHEELS ACTUALLY ENDED UP IN A "PIGEON TOE" ALIGNMENT AND THE CAR COULD NOT BE TOWED...UPDATED 03-16-15 *BF.....UPDATED 03-23-15 *BF UPDATED 9/26/2017*CN

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

POOR HOOD DESIGN NEAR THE WIPERS, THE INCLINATION OF THE HOOD NEAR THE WIPERS REFLECTS THE SUNLIGHT DIRECTLY ON TO THE DRIVER EYES AND THE INTENSITY IS SO HIGH THAT IT OBSTRUCTS VISION AND COULD LEAD TO FATAL FRONT COLLISION AND THE DRIVER MAY NOT ASSESS THE DISTANCE OF BRAKING BEFORE THE IMPACT IN EMERGENCY SITUATIONS. THE FIRST OCCURRENCE HAPPENED TO ME WHILE DRIVING BETWEEN 12:30 PM AND 1:30 PM AND THE MOST RECENT OCCURRENCE WAS WHEN DRIVING ON I76 TURNPIKE PHILLY TO PITTSBURGH WEST BOUND AROUND 3:30 PM TO 6:00 PM THE SUNLIGHT REFLECTION WAS CAUSING ME DISCOMFORT IN MY VISION. THIS CAN BE AVOIDED BY ADJUSTING THE SEAT HEIGHT ALL THE WAY TO THE LOWEST LEVEL AND I BEING 6 FT TALL WAS NOT A PROBLEM IN DRIVING AT THIS SEAT POSITIK . EVERY DRIVER HAS A COMFORT ZONE OF SEAT LEVEL AND UNFORTUNATELY MY SEATING POSITION FALLS WHERE THE REFLECTION CAUSES A SERIOUS PROBLEM. NISSAN HAS TO FIND A WORKAROUND ON THIS ISSUE AND HAS TO CONSIDER IT VERY SERIOUSLY AND TAKE IMMEDIATE ACTION. *TR

THE FORWARD EMERGENCY BRAKING SYSTEM WARNING LIGHT COMES ON (THIS MEANS THE SENSOR IS NOT WORKING AND THE EMERGENCY WARNING IS NOT WORKING; FURTHER YOU CANNOT USE CRUISE CONTROL WHEN THE LIGHT IS ON). THIS HAS BEEN A PROBLEM FROM THE BEGINNING OF OWNING THE CAR. THE DEALER TRIED MANY TIMES TO REPAIR THE PROBLEM, ALL UNSUCCESSFUL. NEXT THE DEALER REPLACED THE SENSOR, AND THE PROBLEM STILL EXISTS. THE WARNING LIGHT COMES ON WHEN THE VEHICLE HAS BEEN DRIVEN FOR A FEW MINUTES- 5 TO 30 MINUTES AFTER STARTING.

PASSENGER AIR BAG IS INTERMITTENTLY DISABLED WITH PASSENGER IN PASSENGER SEAT. PROBLEM HAS REOCURED INTERMITTENTLY NUMEROUS TIMES SINCE WE PURCHASED VEHICLE (DEC 2014) HOWEVER DEALER SAYS CANNOT FIX UNTIL IT FAIL SO THEY CAN SEE IT. CODE NO FAULT FOUND IS ALL THEY WILL TELL US. DEALER HAS MADE NO ATTEMPT TO FIX PROBLEM OTHER THAN READ CODES. NO PARTS REPLACED, NO ADJUSTMENTS MADE NO TROUBLESHOOTING OF ANY KIND AS FAR AS I KNOW. NISSAN CORPORATE PREFERS TO DENY PROBLEM EXISTS. PROBLEM OCCURS WITH WIFE IN SEAT AS SHE IS FREQUENT PASSENGER. DEALER NEVER ASK HER TO SIT IN SEAT TO CHECK CODES AT THAT TIME. HAVE 6 PAGE DOCUMENT THAT NISAN PROVIDED THAT TELLS ONE HOW TO SIT IN SEAT, MORE A CYA DOCUMENT FROM NISSAN. DOC SAYS THERE MAY BE AN OBJECT PLACED UNDER THE FRONT SEAT BUT IF YOU NOTICE NISSAN ELECTED TO REMOVE THE TRIM ON 2015 MODELS THAT KEEPS THE TRASH OUT. ALSO HAVE COPY OF DECEMBER 2015 CONSUMER REPORTS THAT LIST THIS EXACT PROBLEM FOR ANOTHER NISSAN MODE, (LOWER LH CORNER). HONEST DEALERS WILL ADMIT THERE IS A PROBLEM, OURS WILL NOT! DEALER HANDS ARE TIED BY NISSAN USA AS THEY CANNOT SWAP PARTS WITHOUT CORPORATES APPROVAL. PROBLEM OCCURS JUST AFTER YOU START VEHICLE WITH PASSENGER IN PASSENGER SEAT, AIR BAG DISABLED LIGHT MAY GO OFF IN 1 MIN, 3 MIN OR 30 OR MORE MIN AS VEHICLE IS DRIVEN. CANNOT MAKE IT HAPPEN OR MAKE LIGHTT GO OFF. AM WORRIED IF WE HAVE ACCIDENT WHEN AIR BAG IS DISABLED HOW MUCH PROTECTION DOES MY WIFE HAVE OR MORE IMPORTANTLY MUCH HAS SHE LOST. PROBLEM OCCURS BOTH IN CITY AND HIGHWAY DRIVING.