2017 Nissan Murano Visibility & Wipers Problems

The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS MOON ROOF EXPLODED WITHOUT IMPACT. THE MOON ROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO THE LOCAL GLASS REPAIR FACILITY TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.

The hood has a angle in the aft end which reflects the sun to the drivers face and impere driving

THE CAR HOOD HAS A RIDGE THAT SLOPES TOWARD THE DRIVER DIRECTLY IN FRONT OF THE WINDSHIELD WIPERS. THE SUN REFLECTS DIRECTLY INTO THE DRIVER WHEN THERE IS MORNING OR AFTERNOON SUN AND THE SUN VISOR CANNOT BE POSITIONED LOW ENOUGH TO BLOCK THE REFLECTION. THIS REFLECTION CAN TEMPORARILY BLIND THE DRIVER WHILE THE CAR IS IN MOTION. I AM TRADING THIS CAR IN FOR ANOTHER VEHICLE BECAUSE OF THIS ISSUE.

I HAVE A 2017 NISSAN MURANO. I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 12 IN THE AFTERNOON WHEN WE HEARD A LOUD EXPLOSION ON THE ROOF OF THE CAR. THE SUNROOF GLASS AND HEADLINER WERE BOTH CLOSED. I SLIGHTLY OPENED THE HEADLINER AND COULD SEE THE GLASS WAS SHATTERED. I IMMEDIATELY PULLED OVER ON THE SIDE OF THE HIGHWAY AND LOOKED ON TOP OF THE CAR TO FIND THE FRONT SECTION OF THE PANORAMIC SUNROOF HAD COMPLETELY EXPLODED AND WAS SHATTER. THE GLASS WAS ACTUALLY PROTRUDING UPWARD SO IT WAS OBVIOUS NOTHING HAD FALLING FROM THE SKY ON TOP OF IT. THE GLASS, THEN GAVE WAY AND COMPLETELY FELL ON THE FABRIC HEADLINER. WE THEN SPENT THE NEXT HOUR AND A HALF ON THE SIDE OF THE HIGHWAY WAITING FOR A TOW TRUCK WHERE THE VEHICLES WAS THEN TOWED TO A NISSAN DEALER. AT THE TIME OF INCIDENT, IT WAS 75 DEGREES OUTSIDE AND CLEAR DAY. I WAS DRIVING 55 MILES PER HOUR.

WHILE BACKING OUT OF MY DRIVEWAY THE REAR (HATCHBACK) GLASS EXPLODED.

I AM CONCERNED ABOUT THE GLARE FROM THE HOOD THAT BLINDS ME WHEN I'M DRIVING. WHEN THE SUN SHINES ON THE HOOD IT CAUSES A GLARE THAT PREVENTS THE DRIVER FROM SEEING THE ROAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MARCH 2018. I HAVE TRIED ADJUSTING MY SEAT, ADJUSTING THE STEERING WHEEL, AND WEARING UV PROTECTED SUNGLASSES. NONE OF THESE SOLUTIONS HELP THE PROBLEM. NOW I'M EXPERIENCING EYE PAINS THAT I'M WORRIED MAY BE RELATED. BUT MOST IMPORTANTLY I'M WORRIED THAT THE GLARE WILL CAUSE ME TO HAVE A CAR ACCIDENT.

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE INTERIOR OF THE VEHICLE SUSTAINED WATER DAMAGE DUE TO RAIN. THE CONTACT CALLED A LOCAL DEALER (KELLY NISSAN OF WOBURN, 95 CEDAR ST, WOBURN, MA 01801) AND WAS INFORMED THAT THE GLASS WAS STRUCK BY A ROCK. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UPSET THAT HE HAD TO USE HIS INSURANCE. THE FAILURE MILEAGE WAS 2,500.

GLARE FROM THE CHROME AREA OF THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS BOTH DRIVER AND PASSENGER SIDE. THE REFLECTION FROM THE CHROME AROUND THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS DISTORTS THE DRIVERS VISION ON BOTH MIRRORS. THIS IS A DEFINITE SAFETY HAZARD AND NISSAN SHOULD CORRECT THE PROBLEM. IT APPEARS NISSAN HAS FAILED TO CORRECT THIS PROBLEM AND THAT OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM AS WELL. I HAVE HAD 3 OTHER MURANO'S AND NEVER HAD A PROBLEM UNTIL THIS MODEL AND YEAR .