2014 Nissan Rogue Complaint Log

Hello, I own a 2014 Nissan Rogue. The driver side window does not and has not functioned for the past year. In addition, there is a burning/fuel type odor present in interior of the vehicle. In October of 2021, I had taken my vehicle to Reedman Toll Nissan (Drexel Hill, PA) and paid $225 to have the window problem diagnosed and it was determined that there was an issue with the harness that caused the malfunction and that the wire harness needed to be replaced at upwards of $700. I opted out of the replacement at that time. In July 2022, returned to the same location for an annual inspection and the dealer wanted to charge the now $250 diagnosis fee that was just paid for months prior. At this time the recall was known and the remedy was announced yet the dealer did not address. Last week I returned to the same location to have the Recall R21B9 performed and the outcome that was noted was that no issues were found. Yet the window still does not function. There was not a clear indication as why it was deemed that the recall is not what is causing the window to not operate. I reached out to the service manager and got conflicting responses to that questions. I have reached out several times to Nissan Customer Relations and for clarity and was told that it was a "one time only" deal to bring the vehicle in to address the recall, even if the work was not completed on that visit. There has been no indication that Nissan is willing to fix a known, safety recall issue. Instead complete denial of the issue. I appreciate your attention to this matter.

- Passenger occupancy sensor needs replacement. - The whole airbag system is deactivated, putting my children at risk. - An independent service center diagnossed the problem. - The vehicle has not been inspected by the manufacturer, requested an inspection, but they will not do a complimentary one, they are charging $250 to diagnose the vehicle. - The passenger airbag signal has been blinking red for the last 3 weeks. My wife and I, bought this vehicle new from a nissan dealership, we have been driving it for almost 8 years, the vehicle has never been involved in any accident. The issue is: Passenger airbag sign blinking red (for 3 weeks now), I called the 2 dealerships, and Nissan consumer affairs line, since our vehicle vin number, doesn’t have any recalls pending, I was informed that, the inspection and repairs, will come out of my pocket, because of the high nissan dealership fees, I took the vehicle to an independent service center and they diagnossed “Passenger occupancy sensor, needs replacement, and it is sold as the entire seat cushion” I looked online and saw that more than 187 people have had the same problem, and have had no help from Nissan. I am extremely concerned about my family safety, this is the vehicle I transport my children in, Nissan said “Once an airbag light is blinking, the whole system is disconnected, to prevent accidental deployment”. In other words… I have been driving my kids for the last 3 weeks, in a tin can with no airbags, and Nissan doesn’t seem to care enough, to schedule a complimentary inspection for my vehicle, or to add this issue to their recalls. I am repairing the airbag because it is a safety issue, but Nissan needs to care enough about their customers to make this right.

Airbag, B1018 Passenger Occupant Sensor (Unit Fail)

The vehicle has a CVT issue that causes the error code P17F1. The vehicle has 143K plus mileage as a result Nissan doesn't was to fix it. The car stalls while in motion and has to be stopped and restarted presenting a huge safety concern. The sad part is Nissan knows about this quality issue and there was no recall to fix it. Now they are using the high mileage as the reason to not fix the problem. On 10/2/2022, while the following traffic, the car stalled and nearly cause a pill up if the driver behind me wasn't smart enough to divert quickly to another lane. Please I need help.

The contact owns a 2014 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the air bag warning light inadvertently illuminated. The contact then received notification of an unknown air bag recall. The vehicle was taken to the dealer where it was diagnosed that the wire connector was loose and needed to be reconnected and a possible key cycle while connection was open and if codes return, parts might need to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

The wiring seems faulty. The dash wiring is blinking, surging, and the vehicle won’t start at times. The starting issue is intermittent. Nissan acknowledged a recall on 2014-2016 Nissan Rogue for for having this wiring issue with these same symptoms. However, they are saying that this specific VIN does not have a recall for this wiring issue. Yet, all the symptoms are the same. They want $500 to even consider diagnostic testing rather than just checking for the same issue as all the others that are recalled for the same problem. This is a complete injustice that needs to be addressed.

The contact owns a 2014 Nissan Rogue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V024000 (Electrical System). The contact stated that the passenger’s side drain tubes had become clogged, and water had accumulated in the passenger’s side foot well. The contact stated no warning light was illuminated. The contact stated that he related the failure to the NHTSA Campaign Number: 22V024000 (Electrical System) but instead of the driver's side foot well it was the passenger’s side. The contact had taken the vehicle to a dealer who diagnosed and replaced the drain tubes. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 58,650.

Airbag light keeps on turning on and saying it doesn't work

bad CVT transmission is that the transmission is slipping gears. Usually when hot and traveling long distance (150 miles)

The contact owns a 2014 Nissan Rogue. The contact stated that the air bag warning light was illuminated. The vehicle had been taken to the dealer and repaired under NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was diagnosed and the dealer stated that the air bags were not replaced but that the software was reprogrammed. The contact was also informed that the passenger’s side air bags sensor needed to be replaced. The manufacturer was contacted but offered no assistance. The manufacturer stated that he needed to pay out-of-pocket for the repair. The failure mileage was 38,000.

Hi, I have issue reported from Nissan dealer for my Nissan Rogue 2014 model -first owner. It just did 56487 miles and I have done regular servicing maintenance for oil changes as per standards. Despite all this ,on (13th Aug 2022) the issue started I noticed lurching,jerk and stalls whenever I stop at intersection or comes to sudden halt with warning in dashboard. I have to put the gear to Park mode and switch on the car again and it starts with slight jerk and able to drive . as such there are no warning lights when car is started. Just happened 2-3 times and I had to let it at dealer for diagnostics on (15th Aug 2022) the dealer said my transmission is defective and has issues and out of warranty since they consider only 1st 7 yrs and I am at a loss to replace transmission and problem was reported for one more timing solenoid problem .i was told one of the 3 solenoid is also having problem. it happened even while i come at slow speeds and merge at Highway too. This is dangerous to drive when such things happen . I am not happy with the car hardly 7 yrs and coming to halt to give a big expense for such a brand car and puts safety of passengers on risk in just around 50K mileage range.

While driving my dash gives off a warning my back lift gate is open, my doors will unlock then lock and the warning will disappear off my dash then come back again unlocking my doors while the car makes a beeping sound alerting me the lift gate is open repeatedly while driving. Also, while the car is turned off and parked the alarm will go off by itself when the doors are locked

I'm not happy with the recall! Nissan should have fixed this recall since it was reported 7 months ago. I'm not able to use my car the service that I bought it for. I need this fix ASAP.

My 2014 Nissan Rouge has a CVT transmission.while driving the RPM will shoot to 8k and drop then the car will stall.I have replaced the transmission and paid $4846 and nissan wont return my emails or calls.i have filled out forms for a class action suit with stringer vs north america

Transmission issues

1. There is a problem with the vibration of the CVT when the car is driving, causing the engine to stall 2. The driver's desk and chair are shaking. Water leaks in the car, navigation not working, seats wobbling, problems with the CVT, etc. And the service of the manufacturer and dealer is very bad, I am very dissatisfied.

I was driving on the highway on my way to work when the check engine light came on in my car. I was pressing my foot on the pedal and trying to accelerate but my car wasn't gaining any speed. It got to the point where I started to lose speed and had to pull over on the side of the highway. When i was pressing on the pedal i heard a pumping like sound but the rpms were not going up at all and the car wasn't moving. Going in reverse did not work either. I waited around 20 minutes for the car to cool down and I was then able to drive at low speed to work. No one but me has looked at the car so far.

When operating the vehicle under normal conditions the rear drive shaft cracked suddenly. The car began to shake and the smell of burning lubricant became noticeable. There was no impact that caused the crack.

I'm reaching out in hopes of getting an answer on when the remedy for the recall number R21B9 for 2014 Nissan rogue. My car has been at the Nissan dealership for many days with every issue this recall represents. Water wicking up in the harness and connectors, it's eroded multiple electrical parts. Power steering, airbag connectors have been negatively affected etc. I'm being quoted an outrageous amount. Since I'm in need of a car, I told them to start with the repairs, although I don't have any confirmation of what Nissan will do to compensate me or when... I can provide you with the documents and proof that my car is dangerous and malfunctioning due to this recall, directly from the Nissan dealer. Please respond with how to proceed.

I have a 2014 Nissan Rogue Sl with 67000 miles and I have transmission problem

The contact owns a 2014 Nissan Rogue. The contact stated while driving at 30 MPH, the vehicle started shuddering. The contact released the accelerator pedal and the vehicle stopped shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure reoccurred while driving at various speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the continuous variable transmission (CVT) needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The contact stated that the manufacturer failed to honor the class-action lawsuit settlement associated with the transmission failure. The failure mileage was approximately 180,000.

Shift interlock failure to release shift lever from PARK.

UNKNOWN

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle will randomly stop shifting and will keep rpms aat or above 5,000 rpm when going 50mph or 6,000 if going 60. Reports error code p1778 step motor.

2014 Nissan Rogue 103,600 miles, was running errands on my lunch break, made first stop and as I was pulling forward to a stop sign, vehicle lurched forward, hard jerk like motion, felt as if I was rear ended. Drove vehicle a mile further, stopped the vehicle turned off the engine went into a store, upon return vehicle started immediately, however upon putting the vehicle in drive or reverse, vehicle immediately stalled. Attempted same action a few times, same result. Check engine light would illuminate when vehicle would stall. No prior warnings, no prior issues. Vehicle towed to dealer, dealer advises torque converter issue, and a new transmission will be needed. Thank you Nissan, after years of battery drain issues and replacing the battery several times in few years & no resolve to that, this is what I get, can't say I'm surprised. Lets not forget the 2016 recall for the fuel pump issue that left me in my vehicle stalled out several times in rush hour traffic, unable to move the vehicle, & that was after the recall was "taken care of". Have read many horror stories now, and I'm convinced Nissan is selling junk to everyone, and they know it. The class actions are doing nothing to keep them from selling faulty vehicles. They were forced to stand behind their product for up to 120K miles up to year 2013 but after 2013 they're forced into a not so generous 84K miles extension. They claim their vehicles last up to 180K miles, but won't stand behind that claim. BOGUS! Will never buy another Nissan again!

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the AWD warning light illuminated and remained illuminated. The failure mileage was 77,000. VIN tool confirms parts not available.

This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.

The contact owns a 2014 Nissan Rogue. The contact stated that while her husband was driving approximately 55-60 MPH, the brake pedal was depressed and the blower motor engaged independently. The contact stated as soon as her husband released the brake pedal, the blower motor disengaged. Additionally, the vehicle emitted an abnormal sound. There were no warning lights illuminated. The contact stated that she had received notification of NHTSA Campaign Number: 22V024000 (Electrical System) which she associated with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 124,000.

The contact owns a 2014 Nissan Rogue. The contact stated the vehicle was taken to a local Pep Boys for oil and oil filter change. The contact stated upon picking up the vehicle and driving 40 MPH, the vehicle decelerated inadvertently and stalled. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving however, the failure reoccurred increasingly while driving. The contact stated that the vehicle stalled and failed to restart after several attempts. The vehicle was towed to another local Pep Boys where it was diagnosed that there was corrosion around the battery and the uncleaned engine oil caused the mechanical failure. The vehicle was then towed to the dealer where it was diagnosed that the Continuous Variable Transmission (CVT) needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.

Got interim recall letter March 2022, no remedy has been provided, wire issue has called drivers window inoperable lights on dash for all wheel drive, airbag, engine light. No undate can be given from Nissan

The contact owns a 2014 Nissan Rogue. The contact stated while driving 70 MPH, the vehicle decelerated to 45 MPH independently and failed to exceed 45 MPH. The transmission warning light illuminated. The contact veered to the side of the road twice to allow the vehicle to cool down and then continued driving. The vehicle was taken to the dealer where it was diagnosed that the remanufactured trans-axle and the continuously variable transmission (CVT) needed to be replaced. The vehicle was not repaired. The contact became aware of an unknown recall, which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Nissan Rogue. The contact stated while driving 25 MPH, the vehicle stalled and had a burning odor coming from the engine. The contact stated that a warning light illuminated on the instrument panel for a disconnected seat; however, the seat was connected. The dealer diagnosed the burning odor as a consistent issue with several Nissan vehicles. The failure reoccurred with several unknown warning lights illuminated; the vehicle then stalled in the middle of the street. The vehicle was towed back to the dealer. The contact stated that the vehicle was repaired but not according to the failure that was experienced. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 22V024000 (Electrical System) and related the failure to the recall. The VIN was included in the recall. The approximate failure mileage was 74,233

i believe it is the transmission (a few others, but not specialists) have told me they thought it to be transmission related, also) I was driving spiritedly and at an intersection came to an abrupt stop. tried to immediately back up, put it in reverse and only the gas reved. the car would not move. and i checked to make sure it was in gear. and three or four more times and a stop light when the light changed i tried to go and it would not move.l i either had to wait a few minutes, or put it in park and back into drive then it would engage and drive.

My vehicle has had an inoperative driver side window, and recently noted what appears to be battery discharge

Please note that I attempted to report this to Nissan today, but the first call I was hung up on after describing why I was calling and the second call went unanswered. At some point between 01/27/2022 and 01/31/2022, it was reported to me that my vehicle was destroyed by fire. My VIN was verified to be a part of the recent recall regarding salt water entering the driver side floor panel and causing electrical corrosion that could potentially result in fire. I did experience my driver floor board becoming wet, intermittently, after driving in rainy or wet road conditions as was described in the recent recall. The car has been completely destroyed by fire. For more information regarding investigation and vehicle location for inspection, please contact: North Charleston Fire Department 843-740-2620 Case# 22-0008846

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that salt and water had collected in the driver's side footwell. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's side electrical connector for the under-dashboard harness was water damaged. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that parts were not yet available. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver’s side window was no longer functional. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available. The consumer stated that the driver side window still does not go down.

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My windows :front driver and passenger; Back left passenger does not go up or down, once speed is up to 50mph car gets a smokey smell no smoke or sparks visible.

After the Air bag sensor recall software update, the occupancy sensor worked fine for a couple of years and now is again not working. When a passenger sits on the front passenger seat, the sensor doesn't detect a person and the occupancy sensor light never goes off. Several times I had to stop and put the car on park and then put more pressure on the seat to get the sensor to detect there is a person. Now the manufacturer dealer wants to charge me to diagnose the problem and states there could be more expenses involved with replacing the parts. As a customer I feel this is a persistent problem since the car was purchased and has never been fixed.

The contact owns a 2014 Nissan Rogue. The contact stated that the vehicle would lose motive power whenever the fob key was not placed upright and straight in the ignition. The vehicle was taken to the dealer and diagnosed as having no failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

air bag horn cruise control-no major accident...got air condition fixed and shortly after my horn stopped working but it works if my panic button is pushed. Horn Doesn't work when I lock the car. The cruise control and bluetooth stopped working and airbag light is on one after the other. I was told it was a clockspring and it's 1000 dollars to replace and is a 2.00 part . Vehicle isn't worth anything with an airbag light on. Then the bushings are shot and control arm cost 2500 to replace. I thought nissans were good cars use to have a 1989 nissan truck and had four maxima's, ran forever. The dealer offered me 4000 for it(not knowing the airbag light is on and bushings are bad) but blue book value is like 6-8000 and if you try to buy one it's 15000 for used one. Only has 130000 miles on it should last longer especially the control arm. Not to mention i would need an alignment after bushings are done getting close to 4000 in repairs. Why isn't my model included in the airbag repair? Why does nissan put cheap bushings on their cars? Why don't they sell just the bushings ? Rip off should last another 100000 at least. Never buying another Nissan... Sad part is the car runs great except suspension, not worth repairing for 4000.

Water is entering the vehicle thru a body seam that is causing the wire harness to corrode. These vehicles have had this problem since they rolled off the assembly line and Nissan knows this. On November 14, 2014 Nissan put out this service bulletin detailing how to diagnose and fix the Rogue that was brought in for service due to the carpet being wet on the driver and/or front passenger floor. It seems that when the vehicle was assembled, some body seams were not sealed correctly or not at all. In my opinion this is why the wire harness is getting wet causing it to corrode. Instead of recalling the vehicle for the real issue of water getting into the vehicle and fixing that problem, they are recalling the vehicle for the problem the water is causing. In my opinion the water entering the vehicle is the cause of the recall and should be addressed appropiately and not just by inspecting the wire harness for corrosion and applying their bandaid to the solution. Below you will find information related to the service bulletin I am referring too. PUBLISHED DATE REFERENCE DESCRIPTION November 14, 2014 NTB14-105 Original bulletin published January 7, 2021 NTB14-105a APPLIED VEHICLES updated

Vehicle shutters while driving in the rain/snow. Only while precipitating. Has been looked over by multiple mechanics and there is absolutely nothing they can find wrong besides a possible electrical issue.

There have been 2 recalls that have applied to my 2014 Nissan Rogue however my VIN has not been listed under either recall resulting in me paying out of pocket for repairs. The first recall that my VIN number was excluded from was the Clock Spring . The second recall is the OCS (Occupant Classified System). Both have issues pertaining to airbag safety.

The contact owns a 2014 Nissan Rogue. The contact stated that while his son was driving the vehicle at slow speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. His son then took the vehicle to an independent mechanic where he was informed that there was an issue with the transmission; he was then referred to the dealer for assistance. The vehicle was then taken to the dealer where they informed him that his vehicle was not covered under the recall. The contact then called Round Rock Nissan (3050 N Interstate Hwy 35, Round Rock, TX 78681) where he was instructed to bring the vehicle in for an inspection. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure mileage was 58,000.

Sunroof exploded when driving home on 9/14/2021. There was a loud bang and then the emergency flashers came on without me activating them. My 2014 Nissan Rogue has both a Sun roof and adjacent Moon Roof. State Police were called and the associated case number is 21-842-7-21