NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Nissan Rogue. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The Trunk Automatically Closes after Opening. Doesnt stay in place. So many owners have reported this issue online at different forums.
The contact owns a 2018 Nissan Rogue. The contact stated that on several occasions while driving at various speeds, the vehicle lost power. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to be diagnosed on several occasions, but the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was taken to a dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.
Key fob is undetected even though key is in the vehicle and near the start button
The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM’s are highly erratic, revving up and slowing down or bouncing like crazy. Car sometimes looses power and acts like it is going to stall. Driving on the bridges in Charleston, especially the tallest, the car operates dangerously and unpredictably. The car cannot manage the incline without stuttering or stalling and loosing power. Again, this is not an all the time issue, but an unpredictable occurrence. The RPM gauge will hit 3-4 but the car cannot go over 20-40mph with RPM’s tacking & check engine light comes on. Stalls happen without warning and while operating at normal rates of speed. Meaning it is not a stop & start issue alone. It may happen at 70 mph on the freeway. You never know. On one occasion the push to start feature failed for hours leaving me stranded. The rear back up camera light is on and the feature no longer works. This is dangerous, not an occurrence that is exclusive to me - according to the dealership it is “A complete head scratcher. We keep seeing it. Hearing the same stories but Nissan is non-responsive to the volume of complaints on this issue.” They went on to explain that this will stress the engine and transmission and cause damage to other parts of the car. So they are aware but don’t care? That’s the translation. Moreover, Nissan is aware that this problem has a domino affect that becomes incredibly costly to their customers and that “you can fix one issue and more often than not, another occurs because of the preceding damage.” The transmission failures know to Nissan and known in the industry are life threatening.
The HVAC air door bend plastic piece is stripped within. The door actuator has been replaced and did NOT fix the issue. The driver side only blows cold air as a result. This is a hazard because when it becomes winter time, this can be dangerous due to the inability to stay warm or defrost the windshield. Nissan is wanting to charge consumers $3000 dollars to replace the whole HVAC system due to faulty construction of the actuator plastic component where the motor door is inserted. The part number is 27749-14BUOA but it is not the door insert but the plastic piece as seen in the attachment.
My check engine light came on in my 2018 Nissan Rogue. I took it to the Nissan dealership where I purchased the car on 6/12/23 my odometer had 35,370 miles at this time. Service technician found that check engine light was on due to codes: PO447;PO075; and code PO012. Per the service receipt I received after paying $5.023 these were the listed issues and repairs: Short in the Electronic Control Ignition Harness. The Electronic Control Ignition Harness and the Ignition Power Distribution Module needed to be replaced. This is a known recall issue with past models on this same issue, but 2018 Nissan Rogue Models have not been recalled even though the problem still exists, at least with my vehicle. Thankfully no injuries or damaged cause by this defect because I was proactive to get it fixed. Called Nissan Motors Consumer Affairs too!
Ignition Key does not turn on the vehicle. Key does not correspond with the vehicle to turn on or open door.
Driving to Deep Gap, NC 7/28/2023 the “passenger airbag” lights came on and stayed on. When we got home we tried several Utube reset options and the lights went off, for a few starts of the engine. Now the lights stay on all the time. Being that I have a 2018 Nissan Rouge, I am wondering if I have one of the faulty recalled airbag sensors put when the vehicle was built in 2018 in Japan. We still have to use the vehicle daily and it is available for inspection. Living in Florida, old people capital of the US, I want to know I’m protected with airbags. We have called our platinum extended warranty people, two dealers who say $200-$2,000 to diagnose and repair. I cannot understand paying for a defect so we have not scheduled any work to be done. We did have something else odd happen in the past couple of weeks also, making me think it may be something more defective in the the electronics. The radio screen suddenly went black even though the radio was still playing. When we stop and started the car again, the radio screen came on normally.
When driving my dashboard lights light up randomly. A malfunction/warning popped up. My seatbelt light came on and I was wearing my seatbelt. Often times my trunk closes on its own and has hit my head. The car does not recognize the key. I have seen the dealership for this and they fixed it, but then the issue comes back.
I am driving feel vibrating shake on Brake front and rear 4 bad
Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy!
When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair.
Purchased a new 2018 Nissan Rogue. Purchased the Nissan Gold warranty for 7 hrs and 100,000 miles. Recently the drivers seat came very loose and was moving all directions making driving dangerous. Took the vehicle to the Nissan dealer we purchased from for repair. They reported the seat frame’ s rivets had broken and failed. Then they informed us the problem was not under warranty.cost to repair was to be 1,600 to replace the entire seat frame. The vehicle was less than 5 hrs old and mileage of 63k. Also I was told by Nissan personal that the problem was well known and a frequent safety concern, but Nissan corporation is refusing to repair or replace the seat frame, even under a very comprehensive extended warranty. I researched this type of complaint and yes it is a common problem that could lead to serious accidents. I am asking you to research this and order Nissan to fix the problems.
The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring.
2018 Nissan Rogue SUV: Hood suddenly flew open while driving about 30-35 mph. I was able to safely pull over; although hood and fenders were damaged, I could close the hood and subsequently brought it to a Nissan dealer. A tech at the dealership identified the problem as a "frozen" (open) hood latch. I am awaiting an insurance adjuster to inspect the car. There were no warnings or any symptoms of problems prior to this incident. Had this happened at faster speeds, or on a multi-lane highway, who knows what consequences could have ensued.
The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue.
I purchased this vehicle from carmax in November. I didn't even have it for a month and there quite a few things wrong. When I took it back to the dealership they "Couldn't recreate the problem" but wouldn't Give me Back my car. They kept it for 6 months. In that time they ended up doing a bunch of repairs, including putting in a new transmission. I have not had it back for a full week and driving to work it was very resistant to go at all. I made the mistake of getting on the freeway, where I couldn't get off until the next exit. My rpms went to and stayed at 6000 and I had no idea why and my crashing car with a star Symbol was illuminated,(and still is) for the whole way. I got off the freeway turned off my car. Turned it back on hoping this would fix the problem and drove less than 20 miles per hour the entire rest of the way to work. Even at 20 miles an hour. My RP m's were at 6000 and we're not even trying to go down.
My trunk is not working at all. Tried to reset it but the fuses are still in good shape. The trunk will not open with the keys, inside near steering wheel, and at the back.
DRIVING ON THE HIGHWAY I BELIEVE SOMETHING HIT MY SUNROOF AND IT SHATTERED
While turning into a busy intersection the automatic emergency braking engaged even though I had manually disabled it causing my vehicle to be stopped in intersection and when I tried to accelerate the car would not move and the AEB light came on as well as a triangle with exclamation point symbol telling me to check owner’s manual due to malfunction. There were no cars, people, or other obstructions in front of vehicle but there were vehicles behind me and my children and I could have all been injured had they collided with my vehicle due to the sudden stop/loss of power in intersection. I have not yet taken it to dealership but plan to ASAP
The contact owns a 2018 Nissan Rogue. The contact stated that while entering her garage, the vehicle accelerated. The brake pedal was applied but failed to respond. The contact swerved and crashed into her house. The air bags deployed. The contact sustained injuries to her knee and leg and was transported by ambulance to the hospital for medical attention. There was no reported fire or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email but had not responded. The failure mileage was approximately 68,560.
I was driving about 20mph or less on a street, there was no one in front or back of me luckily. But all of sudden my sensors started blinking my car started to break on its own like wheels starting to lock the sensors blinked so fast I couldn't see what it was as I was watching road to make sure no one is around. It did it a few seconds and I was able to press on gas pedal and keep driving. If someone was in back of me I would of got in a accident.
The right passenger airbag is faulty and Nissan will not replace
I was driving on the expressway when my car started shaking and a malfunction message came on. My steering then started to steer only to the left and the car would not allow me to control the steering any longer. I hit the median wall, did a 360 and was facing the opposite direction of traffic. The door initially would not unlock to let me out. I kept trying in a panic and all of a sudden they unlocked for me to get out. My car was totaled out by my insurance company.
When the vehicle is turn off the radio is still on and playing when the car is off and had several diagnostic test nothing came back battery ran down 4 times in 1 week got new battery drained it in 2 days..pulled the fuse to audio battery hasn't drained since...something is not wired right...should not have to remove fuse of audio/radio on a 2018 vehicle...this needs to be recalled...please I spent $400 unnecessary dollars on this issue..please
The contact owns a 2018 Nissan Rogue. The contact stated that while exiting the garage, the vehicle stopped and began to move forward. The Forward Collision Avoidance warning light was illuminated. While exiting the garage, the vehicle stopped. There were no objects nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 64,000.
On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.
I had my vehicle serviced and was informed the front passenger seat belt displays on the dash that there is a problem with the seat belt. The display shows a (ball/circle) figure on the seat belt symbol.
Transmission jerks continually when accelerating from a stopped position until 20+ mph is reached.
The shoulder strap cuts across my neck. While I'm driving I have to take one hand off the steering wheel to push it down, only to have it slide right back up across my neck. Every time I hit a bump or pot hole, the strap cuts into my neck. There will be a serious injury if I'm in an accident. Also, the suspension is so bad on this car that I feel every bump, and pot hole, and my head keeps hitting the headset. I was told the headset cannot be adjusted. My passenger has long legs. The passenger seat will not go back any further so he sits with legs bent in cramped position. The visor when pulled down is right in my eyes. If I brake suddenly and my head goes forward, it hits my eyes. I will be seriously injured if in a car accident. On turns, especially if there's even a little water, the back wheels of this car skid.
The contact owned a 2018 Nissan Rogue. The contact stated while pulling out of a parking lot and attempting to make a left turn, another vehicle crashed into the front driver' side of the vehicle and damaged the entire front end of the vehicle. The air bags failed to deploy. The contact hit her head on the steering wheel. The contact sustained pain on the left side of the body and was transported to the hospital with the assistance of emergency units, but was not diagnosed. The contact sought assistance from a chiropractor, who informed her that she had sustained a left neck and shoulder sprain. A police report was filed. The vehicle was towed to a tow lot, and was then towed to a salvaged lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because she had signed over the vehicle to a salvaged yard. The failure mileage was approximately 70,000.
Manufacturing defects caused cabin flood on passenger side. Water leak from windshield/headliner defect/seal not properly installed
Since I bought the car numerous times(over 50) the car stops or the brakes activate automatically for no apparent reason. Three times my daughter came extremely close to getting into a major accident being that the car behind literally touched the back bumper. I’m afraid of letting my daughter drive it as the car was bought for her, as I’m afraid she’ll get into an accident. Took the car three times to Nissan service as was told this problem is a normal occurrence with this car model and MissN k owns about it but won’t do anything to solve the problem as of yet. I was told that they could replace the “laser” for $2100 which I would have to pay for but there is no guarantee that it would solve the problem. When I asked what are my options besides that I was told to trade the car in and buy another one as if I have the luxury of just buying another car. This issue was reported first in 2019 by other drivers who had the same issue and there are lawsuits going on at the moment by people that got into accidents because of this and still Nissan won’t do anything about it. We need help in order for them to formally recall these models so we can avoid more accidents. Please help!!!!
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the ignition key inadvertently popped out of position and the engine stalled. The contact was able to restart the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 84,000.
The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the repair was unavailable. The dealer performed a temporary fix on the jackknife-style key. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Reporting this car . Recall has been open since February and there has been no remedy with a reasonable time frame. I am not able to cover the cost of the car note because it has affected my source of income due to the recall being opened and not being fixed in a timely manner. I would like to return the car due to the lemon law/inability to fix recall.
Vehicle May not Accelerate Several drivers have reported that their vehicle will stop accelerating in traffic. It may shift into neutral, or it may appear to be in gear while the RPMs climb but there is no forward motion.
On several occasions, my car has slammed on breaks on its on. There is a warning message that appears saying either there is a malfunction or the front radar has malfunctioned. Then the car will just stall or break on its own with a screeching sound. This has been terrifying as it has happened which driving on the highway.
In the first incident, I was in the middle of an intersection (going through on a green light) on a a normally busy road going approximately 35-40 mph and my automatic brake system braked hard without a warning. It beeped with a warning on the dash as it simultaneously braked. Not a single car was within 100 feet in front of me and thankfully there was no one close behind me. It was a four lane highway (2 lanes each way) with a barrier. The second incident was the following day when I was coasting up to a red light. There was approximately 30 feet until the stopped car at the red light and I had another car right behind me. I was going approximately 10-15 mph with my foot already on the brake. Without warning, it braked hard. I was already braking but this slammed on the brakes. There was a simultaneous beep and warning on the dash, but there wasn’t a warning prior.
I have purchased certified pre-owned 2018 Nissan Rouge SL on July 17th 2021 from a Dealer in TOTOWA, NJ, 07512.Recently we encountered a serious problem, where the AEB system malfunctions suddenly and unexpectedly when there is no car or object in front of the car. we are at a speed of 65 miles per hour and almost hit by a car behind us. This situation occurred three times and we are scared to drive the car. we tried to disable the automatic breaking system, but it gets reenabled Please let us know what you want us to do with the car condition.
Driving on the highway and the automatic emergency braking system/forward collision light came on essentially braking the vehicle and engaging the engine brake. Luckily no one was behind is. Was able to limp it to the side of the road and have it towed home
Water has been making passenger’s side seats wet both rear and front. Making fungus to grow. That could result in poor health. Its been more than a year. Earlier suspected that water might have been spilled. But its always wet.
The heat and cold setting is stuck on the a/c cold setting. Unable to defrost or use heat to defrost windows. The gear to switch the settings is worn out and stripped.
ABS. fault
This is about Driver Seat making click noise under the seat whenever you break or start from a stop(accelerate from stopped position). The same click noise during driving if you break and accelerate. Its similar to noise if you click seat belt. Its something wrong going within the seat itself or seat assembly to the car's body. The seat railing itself looks good. When showed to dealer they saying some coins or objects stuck , but there are no objects stuck at railing. Found same complaints by many owners in the internet. I feel the seat may compromise on any sudden stop/break or if any accident. No other seats giving this click noise. No warning lamps on the dashboard.
On 12/17/2022 I was driving 45 mph down a straight road. Suddenly the vehicle swerved left into oncoming traffic (so I was face to face with another vehicle), then swerved right very hard and then left again. My car was its two left tires only for a few seconds during this time. After it swerved across the lane 3 times, I was able to control the steering wheel again. I just missed the car in the opposing lane and my car was also heading towards a telephone poll before I regained the ability to control the car again. During this incident my steering wheel was straight the whole time and did not control the vehicle. I did not hit the brakes or acceleration for fear of a rollover because it was swerving so hard. There were no warning lights on the dashboard during this time or after the incident. About 3 minutes before this incident occurred, my car did something similar and swerved hard to the right while the steering wheel was straight and I did not have control of the steering for a few seconds. Mechanics in the area were called and mentioned that it could be the steering motor that could be failing but were unable to look at the vehicle. I had a mechanic come to my house and he said he could not find a error code on my vehicle's system. The car has not been driven since the incident.
At unpredictable times and road conditions, the Automatic Emergency Braking system will activate causing the car to brake/lunge in such a manner that it feels like the operator is tapping the brakes. The system then proceeds to give the operator a series of warning lights on the dash display. During all of these instances there is nothing in proximity to the vehicle. We purchased the car in May 2021. It was a used, lease turn-in Nissan Certified vehicle. It started in June of 2021 while taking the car out to college with my daughter. I'm not sure how they can claim it was certified since this has been an ongoing issue with Nissan Rogues prior to May 2021. I believe they bare some degree of responsibility for putting the car back in service while knowing of this problem. I ask that all repair records prior to my purchase be researched for prior reports of this problem. I will be taking it to the dealer for inspection and attempted repair, but all my research leads me to believe they won't be able to remedy the situation. As a note, the car is not equipped with a camera at the rearview mirror assembly area. It has a sensor in the front end just below the Nissan emblem.
Water inside the "A" pillar, along the front rail and in floorboard. Seal of moonroof is sitting well. This can cause a safety concern if water enters while driving, creating a distraction. Also, there is electrical components in the front rail of which I do not know, but dripping down on the front dash where the infosystem is located could cause unknown issues. The vehicle has not been inspected yet by a dealer, manufacturer, police or insurance. As of yet, no warning lights or error messages.
The Blend Door Actuator is completely stripped causing the air that blows throughout the car and defrosts the dash. It is stuck on cold preventing window defrosting, in wintertime this is dangerous limitating visibility. Lots of cases with this.
Data synced from NHTSA on May 4, 2026