NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Nissan Versa. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TACATA RECALL THE DEALER COULD NOT FIX THE ISSUE (COULD NOT PUT A NEW AIRBAG) THEY DIDNT HAVE AN AIRBAG
TAKATA RECALL--I RECEIVED A RECALL FROM NISSAN AND IMMEDIALEY WENT TO A DEALER. THEY TOLD ME THAT ONCE I ACCEPTED A LOANER CAR, FOR WHICH I HAD TO PROVIDE THE INSURANCE COVERAGE, I COULD NOT MOVE MY CAR. I AM PLANNING ON SELLING MY HOUSE AND MOVING, AND THEY COULD NOT TELL ME WHAT TO DO WITH MY CAR WITH THE AIRBAG. I WROTE TO NISSAN AND ALL I CAN GET ARE AUTOMATED MESSAGES THAT THEY WILL RESPOND WHEN THEY HAVE AN ANSWER. THAT WAS OVER 1 MONTH AGO. NO ANSWER. WHY CAN'T THEY RESPOND? I AM UNABLE TO MAKE APPROPRIATE DECISIONS AND CONTINUE TO DRIVE THE CAR PENDING A RESPONSE.
TAKATA RECALL . MY VEHICLES AIRBAG LIGHT INDICATOR TURNED ON THE OTHER DAY WHILE STATIONARY SAN DIEGO CALIFORNIA WENT THROUGH COUNTLESS MECHANICS TO SEARCH FOR THE PROBLEM & NO LUCK . DID SOME RESEARCH FOUND OUT THERE WAS NOT 1 BUT 2 RECALLS ON MY VEHICLE BOTH CONCERNING THE AIRBAGS. AS A LYFT DRIVER AND A FAMILY MAN I WAS VERY CONCERNED FOR MYSELF, MY FAMILY & MY PASSENGERS & WAS NOTIFIED ONLY ON THE 2ND RECALL BUT NOT THE 1ST. VERY DISAPPOINTED THAT SAFETY WAS AN ISSUE THIS WHOLE TIME DRIVING THIS VEHICLE & GLAD NOTHING HORRIFIC HAPPENED.
TAKATA RECALL - RECALL 17V-449 WAS ISSUED FOR MY 2007 NISSAN VERSA ON 07/21/2017. IT HAS BEEN 60 DAYS, AND I HAVE RECEIVED NO NOTIFICATION FROM NISSAN REGARDING THE RECALL.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOSSY NISSAN IN SAN DIEGO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I PURCHASED THIS VEHICLE USED AND WAS INFORMED THAT THE MANUFACTURER NEEDED TO REPLACE THE PASSENGER SIDE AIRBAGS. I MADE SEVERAL APPOINTMENTS AND THEY WERE ALL CANCELLED STATING THAT THEY DID NOT HAVE THE PART AND THAT THEY PART WOULDN'T BE AVAILABLE UNTIL SPRING 2018.
CRUISE CONTROL ELECTRICAL SPRING WENT OUT. REAR WINDOW DEFROSTER WENT OUT AND THE AC CONTROL FOR THE DEFROSTER NEEDS REPLACEING. THE CRUISE CONTROL WENT OUT WHILE I WAS DRIVING. I DO NOT KNOW WHEN THE REAR DEFROSTER WENT OUT.
TAKATA RECALL. NISSAN HAS BEEN DRAGGING ITS FEET IN PROVIDING ME WITH A RENTAL CAR WHILE WAITING FOR THE REPAIR ASSOCIATED WITH THE RECALL. I HAVE BEEN DEALING FIRST WITH MY LOCAL DEALER ABOUT GETTING A RENTAL; AND NOW I HAVE BEEN DEALING NISSAN ABOUT THE RENTAL. NISSAN HAS BEEN MISREPRESENTING WHERE AND WHEN I AM TO RECEIVE E RENTAL. MY NISSAN "REGIONAL CONSUMER SPECIALIST" WILL NOT RETURN MY PHONE CALLS AND NISSAN WILL ONLY REFER ME TO THAT SPECIALIST.
TAKATA RECALL. GOT A RECALL NOTICE FROM NISSAN. SAID DON'T ALLOW ANYONE TO SIT IN PASSENGER SIDE OF CAR. CALLED VAN NUYS NISSAN MULTIPLE TIMES FOR 2 YEARS UNTIL THEY FINALLY COULD REPAIR IT. THREE MONTHS PASS WITHOUT THAT OMNIPRESENT STRESS. THEN ANOTHER RECALL NOTICE ARRIVES ABOUT DRIVER'S SIDE AIR BAG. SAYS PARTS NOT AVAILABLE UNTIL SPRING 2018. SIMILAR MESSAGE TO BEFORE. I HAVE NO EXPECTATION THEY WILL BE ABLE TO REPAIR MY CAR BY THEN. AFRAID TO DRIVE BUT THIS IS MY ONLY CAR. I DO WORK AT HOME SO DRIVE LESS THAN OTHER PEOPLE, BUT I CAN'T STAY HOME 100% OF THE TIME. NISSAN SHOULD REPLACE THESE VEHICLES. PEOPLE HAVE DIED.
TAKATA RECALL MY 2007 NISSAN VERSA'S PASSENGER AIRBAG HAS A RECALL ON IT (NHTSA ID 16V-349) FOR SOME TIME NOW, AND THE NISSAN DEALERSHIP NEAREST ME KEEPS TELLING ME THAT NO REPAIR PARTS ARE AVAILABLE.
BROUGHT CAR IN FOR MAINTENANCE AND AIRBAG-RECALL SERVICES. MAINTENANCE WAS DONE, BUT NO AIRBAG REPLACEMENT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS REPAIRED PER AN UNKNOWN RECALL. REGARDING THE DRIVER'S SIDE AIR BAG RECALL, THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 US-1, FORT PIERCE, FL 34982, (772) 924-2668) WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE SUPPLIED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LOKEY NISSAN, 27750 US HIGHWAY 19 N, CLEARWATER, FL 33761) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 12428580. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. SECOND RECALL ON THIS CAR. AND NO UPDATE
RECALL
TAKATA RECALL: THERE IS PROBLEM WITH THE NHTSA WEBSITE AND I AM UPSET. HOW DOES THE RECALL STATUS GET CHANGED FROM "RECALL INCOMPLETE" TO SAY "COMPLETED" OR "NO OUTSTANDING CAMPAIGN" WHEN THE REPAIR WAS DONE? A NHTSA CUSTOMER SERVICE PERSON COULD NOT PROVIDE ANY ANSWER. A NISSAN NORTH AMERICA, INC CUSTOMER SERVICE PERSON COULD NOT PROVIDE ANY ANSWER. SO HOW DOES THE WORK REPAIR INVOICE INFORMATION GETS TRANSMITTED UP THE MANUFACTURE CHAIN AND ONTO THE NHTSA? WHO MAKES THE NECESSARY CHANGES TO NHTSA WEBSITE AND SHOW WORK WAS COMPLETED?
REFERENCE IS MADE TO COMPLAINT NUMBER 10995617. AS OF 08/28/2017 I HAVE NOT HAD A RESPONSE REGARDING HOW CORRECTIVE ACTION CLEARS THE RECALL NOTICE. WHO IS AUTHORIZED TO MAKE THE NECESSARY CHANGES TO THE WEBSITE?
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH SCOTT CLARK NISSAN (9215 SOUTH BLVD, CHARLOTTE, NC 28273, GASTONIA NISSAN, 2275 E FRANKLIN BLVD, GASTONIA, NC 28054, FRIENDSHIP NISSAN, 156 OAK STREET EXTENSION, FOREST CITY, NC, AND NISSAN OF SHELBY, 631 S POST RD, SHELBY, NC 28152 28043). ALL THE DEALERS STATED THAT THEY DID NOT HAVE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED AN INTERIM REPAIR, WHICH THE CONTACT DECLINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER THE RECALL CAMPAIGN; HOWEVER, SEVERAL DAYS AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER NISSAN (LOCATED AT 300 TN-77, PARIS, TN 38242, TEL: (731) 642-0601) TO BE DIAGNOSED. THE MECHANIC WAS ABLE TO RETRIEVE A FAULT CODE, BUT THE CONTACT WAS NOT INFORMED AS TO WHAT THE CODES MEANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
I WAS SENT A LETTER SAYING IT WAS THE 2ND LETTER TO ME ABOUT A RECALL TO A CAR I OWNED BUT I ONLY RECEIVED THE ONE. I DON'T OWN THE CAR ANYMORE AND DIDN'T RECEIVE MY PROPER LOSS SETTLEMENT FROM MY INSURANCE SO I WOULD LIKE TO BE LEFT ALONE ON ANYTHING INVOLVING THIS VEHICLE.
"TAKATA RECALL" MY VEHICLE IS UNDER RECALL FOR FAULTY TAKATA AIRBAGS. MY LOCAL NISSAN DEALER WILL NOT BE ABLE TO REPLACE THE BAGS UNTIL SPRING 2018. NOW HAVE TO DRIVE A FAULTY VEHICLE.
TAKATA RECALL. I RECEIVED THE INTERIM OWNER NOTIFICATION INDICATING THAT PARTS WOULD BE AVAILABLE BY THE END OF APRIL 2017. AS OF MAY 28, 2017 I HAVE NOT YET RECEIVED THE INVITATION TO REPAIR LETTER.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE DASHBOARD SHIFTED OUT OF POSITION ON THE DRIVER'S SIDE AND THE AIR BAG WAS EXPOSED. THE VEHICLE WAS TAKEN TO TEDDY NISSAN (3660 BOSTON RD, BRONX, NY 10469, PHONE: (877) 607-3537), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 17V028000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I AM WRITING TO COMPLAIN INABILITY FOR THE MANUFACTURER TO COME UP WITH A SOLUTION TO THE RECALL ON MY VEHICLE IN A TIMELY MANNER. IT HAS A YEAR. I AM UNABLE TO ALLOW PEOPLE TO RIDE IN THE PASSENGER SEAT OF MY CAR AND WHILE THAT MIGHT NOT BE A PRIMARY FUNCTION OF A VEHICLE IT IS MOST CERTAINLY A CRUCIAL SECONDARY FUNCTION. I MIGHT REST EASIER IF "HIGH LEVELS OF ABSOLUTE HUMIDITY" WAS A BIT MORE CLEAR, E.G. PROVIDING AN ABSOLUTE HUMIDITY RANGE OR A LIST OF STATES WHERE THIS IS MORE COMMON. THANK YOU
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PATTERSON NISSAN OF MARSHALL, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT NEVER DID. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NISSAN RECALL MY FRONT COIL SPRING BROKE ON THE DRIVER'S SIDE. I HAD PLACED MY CAR INTO DRIVE, WENT TO MOVE THE CAR FORWARD AND HEARD THE PART BREAK AND FALL TO THE GROUND. I PAID TO GET IT REPLACED AND IT COST ME OVER $1,000. I NEVER RECEIVED NOTIFICATION THAT THIS PART WAS RECALLED. FOUND OUT TODAY, MARCH 2, 2019 THAT IT WAS RECALLED AFTER RECEIVING NOTICE OF AN AIRBAG RECALL AND IMMEDIATELY CALLING THE GIVEN NUMBER.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 07V094000 (SEAT BELTS). UPON TURNING ON THE VEHICLE, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARDENA NISSAN (1670 W REDONDO BEACH BLVD, GARDENA, CA 90247) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT TENSION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS UNSURE IF THE VEHICLE HAD A SALVAGED TITLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL NISSAN DEALER HAS NO SOLUTION SINCE LAST YEAR
I WAS NOT NOTIFIED OF MANUFACTUREER RECALL NUMBER PM565, NHTSA RECALL NUMBER 15V-573.
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17LJ *CN
TAKATA RECALL - THIS RECALL WAS ISSUED MAY 23, 2016, AND NISSAN HAS YET TO HAVE AVAILABLE PARTS TO PERFORM THE NEEDED REPAIRS. THEIR ONLY INSTRUCTIONS WERE TO AVOID HAVING SOMEONE RIDE IN THE PASSENGER SEAT. WHILE THIS MIGHT BE UNDERSTANDABLE FOR A FEW DAYS, THIS HAS BEEN NEARLY 9 MONTHS. I NEED TO USE ALL SEATS IN MY CAR, BUT YET DON'T WANT TO PUT MY FAMILY'S LIVES IN DANGER. PLEASE ENCOURAGE THE MANUFACTURER TO RELEASE THE NEEDED PARTS FOR THE REPAIRS IN A TIMELY MANNER!!!
I WENT MY LOCAL DILARSHIP WHEN I GOT RECALL LETTER. THEY SAID HAVE NO AIRBAGS. THEY GIVE ME ANOTHER SCHEDULE AND TOLD ME CALL THEM BEFORE COME. I CALL THEM AGAIN TO KNOW ABOUT AIRBAGS IS AVAILABLE THEY SAID ME AVAILABLE. I WENT AGAIN BUT THEY SAID CAN'T TAKE OFF OLD AIRBAGS COUSE IT'S BEEN STUCK. THEY GIVE BACK CAR AND SAID HAVE TO PAY FOR FIX THAT. WHAT I DO NOW LET PLZ . [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 AND 17V028000 (AIR BAGS), AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EXECUTIVE NISSAN AT (888) 994-0536 (LOCATED AT 900 UNIVERSAL DR N, NORTH HAVEN, CT 06473) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE SOMETIME IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V280000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GLADSTONE NISSAN IN GLADSTONE, OR) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN AUTOCOM 1152 MARINA BLVD, SAN LEANDRO, CA, 94577) WHERE THE CONTACT WAS INFORMED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ *CN
TAKATA RECALL- I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE FROM NISSAN REGARDING THE AIRBAGS AND HAVE TAKEN THE ADVISEMENT OF POSSIBLE PASSENGER DEATH VERY SERIOUSLY. I NEED THE CAR FOR DAILY TRANSPORTATION THOUGH AM NOT ABLE TO DRIVE WITH PASSENGERS IN THE FRONT SEAT, LIMITING WHAT I AM ABLE TO DO WITH THE CAR. NISSAN HAS BEEN NON RESPONSIVE WITH ME AT BOTH THE DEALER LEVEL AND AT THEIR NATIONAL CONSUMER AFFAIRS LEVEL AND I AM NOT ABLE TO GET A TIME ESTIMATE AS TO WHEN THE PARTS WILL BE AVAILABLE FOR REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB
TAKATA RECALL. NISSAN SENT A NOTICE MONTHS AGO SAYING THEY WOULD NOTIFY US WHEN THEY HAD PARTS ON THE INFLATOR/AIRBAG REPAIR. UNTIL THEN WE WERE NOT TO USE THE PASSENGER FRONT SEAT. THEY HAVE NOT GIVEN US ONE SINGLE UPDATE! IT HAS BEEN OVER A YEAR AND WE HAVE HEARD NOTHING! THERE IS NO EXCUSE FOR SUCH CUSTOMER TREATMENT. I CALLED NISSAN TODAY AFTER SEVERAL TRANSFERS AND WAS TOLD THAT MAYBE THEY WOULD HAVE SOME PARTS DURING THE FIRST QUARTER OF 2017. SHOULDN'T OUR GOVERNMENT FINE THESE CAR COMPANIES? WHERE IS OUR CONGRESS AND SENATORS ON THESE TYPES OF SAFETY ISSUES? HIDING IN THE WEEDS? COLLECTING THEIR FAT SALARIES? THEY ARE LAYING IT ALL OFF ON TAKATA...HOWEVER, TAKATA IS ONE OF NISSAN'S SUPPLIERS. WHY ISN'T NISSAN HELD ACCOUNTABLE AND REQUIRED TO RECALL THE CARS AND PAY THE CUSTOMERS FOR THIS MESS? (BTW--THIS ISN'T THE FIRST SAFETY RECALL OF THE VERSA).
TAKATA RECALL ON NOVEMBER 9TH I BROUGHT MY VERSA INTO THE DEALER AND THEY PERFORMED THE RECALL, REPLACING THE PASSENGER AIRBAG. HOWEVER, SOME OF THE THINGS THAT THEY SAID AND DID MADE ME SUSPICIOUS THAT PERHAPS THEY DID NOT ACTUALLY PERFORM THE WORK OR REPLACE THE OLD AIRBAG. SOMETIME IN EARLY 2016 I RECEIVED A LETTER FROM NISSAN INFORMING ME OF THE PASSENGER AIRBAG RECALL AND TELLING ME NOT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT, AND TO WAIT UNTIL I GOT A SECOND LETTER WHEN THE PART WAS AVAILABLE. IN EARLY NOVEMBER, I HAD ALREADY BEEN WAITING FOR MANY MONTHS FOR THIS SECOND LETTER FROM NISSAN, BUT THE LETTER NEVER CAME AND STILL HAS NOT COME. SO I CALLED MY DEALER ON NOVEMBER 8TH TO SEE IF PERHAPS THE SECOND LETTER HAD BEEN LOST IN THE MAIL, AND IF THE PART WAS NOW AVAILABLE. THE DEALER SAID YES, THE NEW INFLATOR JUST CAME IN, AND TO BRING MY VEHICLE IN, WHICH I DID FIRST THING THE NEXT MORNING. THEY CALLED AN HOUR LATER TO SAY THEY COULD NOT FIND THE PART. THEN THEY LATER SAID THEY FOUND IT. THEN THEY PERFORMED THE WORK IN ABOUT AN HOUR OR LESS. IT SEEMED TOO FAST. AS I WAS DRIVING AWAY, I REALIZED THAT I ONLY HAD THEIR WORD FOR IT THAT THEY HAD ACTUALLY PERFORMED THE WORK. SO I CALLED THE NISSAN HEADQUARTERS AND GOT TO SPEAK TO THEIR CONSUMER AFFAIRS DEPARTMENT. MY REGIONAL CASE MANAGER AT NISSAN CONSUMER AFFAIRS INVESTIGATED BY CALLING MY DEALER AND THEN CALLED ME BACK. HE TOLD ME THAT THE DEALER SAID THEY PERFORMED AN "INTERIM REPAIR" ON MY VEHICLE AND THAT I WILL BE NOTIFIED WHEN THE PERMANENT REPLACEMENT PART BECOMES AVAILABLE! HE SAID THE NEW AIRBAG THAT I RECEIVED WAS ANOTHER TAKATA AIRBAG THAT HAD NEVER BEEN EXPOSED TO HUMIDITY. I WANT TO KNOW WHAT AIRBAG IS ACTUALLY IN MY CAR NOW. I HAD MY LOCAL MECHANIC OPEN UP THE COMPARTMENT AND I PHOTOGRAPED THE "NEW" AIRBAG NOW IN MY CAR. I PHOTOGRAPHED THE SERIAL NUMBER. *TR
TAKATA AIRBAG COMPLAINT. I RECEIVED THE INTERIM NOTIFICATION FROM NISSAN IN EARLY JULY, AND TO THIS DAY HAVE RECEIVED NO FURTHER COMMUNICATION FROM NISSAN ON THE MATTER. THIS HAS BEEN FOUR MONTHS THAT I HAVE NOT BEEN ABLE TO FULLY USE THE VEHICLE, SINCE HAVING PASSENGERS IN THE FRONT SEAT IS UNSAFE. DOCUMENTATION ON SAFECAR.GOV SUGGESTS THAT THERE IS AN INTERIM FIX FOR THIS RECALL, HOWEVER, MY DEALER COULD FIND NO RECORD OF THIS IN THEIR SYSTEM NOR HAVE THEY RECEIVED ANY COMMUNICATION FROM NISSAN SINCE THE INITIAL RELEASE. THE LATEST UPDATE SHOWS THAT PARTS FOR A FINAL FIX MAY NOT BE AVAILABLE UNTIL DECEMBER OR LATER. THIS IS INEXCUSABLE, FAR BEYOND A REASONABLE WAIT TIME TO FIX THIS VERY DANGEROUS PROBLEM THAT ALSO SIGNIFICANTLY REDUCES THE UTILITY AND SAFETY OF THE VEHICLE. I HAVE ALSO SPOKEN WITH NISSAN CUSTOMER SERVICE ABOUT THIS ISSUE (ALTHOUGH I DID NOT ESCALATE THE COMPLAINT BEYOND FIRST-LEVEL SERVICE) TO ABSOLUTELY ZERO RESOLUTION. I AM HOPING THERE IS SOME RECOURSE OR FASTER RESOLUTION TO THIS ISSUE. *TR
MY CAR'S CHECK ENGINE LIGHT AND THE AIRBAG INDICATOR LIGHTS CAME UP. THE DEALER DIAGNOSED THE PROBLEM AND IT WAS A FAULTY FUEL LEVEL SENDING UNIT FOR THE CHECK ENGINE LIGHT AND FOR THE AIRBAG LIGHT WAS DUE TO A BAD AIRBAG CONTROL UNIT AND CLOCK SPRING. THE CAR WAS NEVER IN AN ACCIDENT AND HAD AROUND 80K MILES ON IT WHEN THIS HAPPENED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/10/17*LJ UPDATED 01/25/17.*JB