2009 Nissan Versa Complaint Log

THE COIL SPRING ON THE FRONT PASSENGER SIDE BROKE--THIS HAPPENED A FEW MONTHS AGO TO THE FRONT PASSENGER SIDE COIL SPRING. THESE SPRINGS ARE COMPLETE JUNK. IF THIS HAD HAPPENED ON THE HIGHWAY WE WOULD HAVE PROBABLY HAD A SERIOUS ACCIDENT. *TR

I WENT OUT TO START MY CAR BACK IN MARCH AND SAW THAT I HAD A FLAT TIRE. I THOUGHT IT WAS A ROUTINE FLAT TIRE UNTIL I WENT TO GET THE CAR REPAIRED AND THEY BILLED ME FOR $1500 & EXPLAINED HOW MY STRUTS ON MY FRONT WHEELS BUSTED SO BAD THAT IT WAS PUSHING ON MY TIRES PUNCTURING THE FRONT PASSENGER TIRE. THEY WENT ON TO EXPLAIN FURTHER HOW I MUST HAVE HIT SOMETHING EXTREMELY HARD B/C THOSE ARE VERY DIFFICULT TO BREAK. SINCE THERE WAS NOTHING BUT THE OCCASIONAL BUMP IN THE ROAD I HIT I REALIZED THAT SOMETHING HAD TO BE WRONG WITH THE STRUT AND SPRINGS. THIS COMPLAINT IS MOTIVATED BY THE FACT THAT MY STRUTS AND SPRINGS COULD HAVE BROKEN DURING MY ROUTINE TRIPS ON THE HIGHWAY BETWEEN BLOOMINGTON AND INDIANAPOLIS. IF THEY WOULD HAVE BROKE AT THAT TIME WHILE TRAVELING BETWEEN 50-70 MPH I WOULD HAVE BEEN IN A HIGH SPEED ACCIDENT THAT COULD VERY EASILY HAVE TAKEN MY LIFE OR THE OTHERS AROUND ME.

I WAS LEAVING THE DRIVEWAY WHEN I HEARD A CRACK OR SNAP SOUND IN THE RIGHT FRONT TIRE AREA.AFTER INSPECTION, THE SERVICE TECH SAID THE RIGHT FRONT OR PASSENGER SUSPENSION COIL SPRING FAILED.THIS IS MY SECOND INCIDENT. THE DRIVERS SIDE ALSO BROKE IN 2014 WHILE I WAS DRIVING. *TR

WHILE DRIVING OUT OF PARKING SPOT, HEARD A LOUD POP FROM THE PASSENGER-SIDE WHEEL AREA. THE COIL/SPRING HAD SNAPPED. I BROUGHT THE CAR TO THE MECHANIC AND HE SAID THE DRIVER-SIDE COIL/SPRING HAD CORRODED AS WELL. THE MECHANIC SAID I WAS LUCKY THE BROKEN END DIDN'T PUNCTURE THE TIRE. HAD TO HAVE BOTH COILS REPLACED. *TR

THE CATALYTIC CONVERTER FLANGE THAT CONNECTS TO THE INTERMEDIATE EXHAUST PIPE CORRODED AND THE CATALYTIC CONVERTER NOW NEEDS TO BE REPLACED. THERE'S NOT EVEN 30,000 MILES ON THE CAR. MOREOVER, THE CONNECTION BETWEEN THE INTERMEDIATE PIPE AND THE MUFFLER ALSO CORRODED SO THE INTERMEDIATE PIPE HAD TO BE REPLACED. AT APPROXIMATELY 25,000 MILES I HAD TO HAVE THE MUFFLER AND TAILPIPE REPLACED BECAUSE THE CONNECTION BETWEEN THE TWO HAD CORRODED AND THEY HAD SEPARATED. *TR

PULLING OUT OF GARAGE THE FRONT RIGHT SUSPENSION SPRING FAILED - IT BROKE INTO 3 PIECES. AFTER DROPPING THE VEHICLE OFF AT THE NISSAN DEALERSHIP FOR REPAIR, WE WERE INFORMED THAT THE FRONT LEFT SPRING WAS ALSO CRACKED AND TO PREVENT A SIMILAR FAILURE SHOULD BE REPLACED. *TR

CALLED DEALERSHIP NUMEROUS TIMES TO GET THE RECALLED AIRBAGS FIXED WITH NO RESPONSE

I PURCHASED MY 2009 NISSAN VERSA HATCHBACK NEW AND HAS OWNED AND DRIVEN IT FOR THE PAST 5 TO 6 YEARS. ONE DAY I NOTICED MY CAR STARTED TO MAKE A STRANGE NOISE WHENEVER I MADE A LEFT OR A RIGHT TURN WITH MY CAR. THE NEXT MORNING I HEARD THE SAME STRANGE NOISE WHILE DRIVING TO WORK WHENEVER I HAD TO TURN THE STEERING WHEEL TO THE LEFT OR TO THE RIGHT. AFTER I PARKED MY CAR AT WORK AND WITH DAYLIGHT TO SEE, I EXAMINE MY CAR AND NOTICED THAT THE GAP BETWEEN MY FRONT DRIVER SIDE TIRE AND THE CHASSIS WAS MUCH SMALLER THAN THE OTHER 3 TIRES. I QUICKLY MADE AN APPOINTMENT TO HAVE A LOCAL MECHANIC LOOK AT MY CAR LATER ON THAT DAY. WITHIN 5 MINUTES AFTER THE MECHANIC ELEVATED MY CAR ON THE LIFT, HE FOUND AND SHOWED ME THAT THE FRONT DRIVER SIDE SPRING COIL HAD BROKEN IN HALF, WITH THE BOTTOM BROKEN HALF DANGLING DANGEROUSLY NEAR THE TIRE. FORTUNATELY, I WAS NOT DRIVING AT HIGHWAY SPEED (WAS DRIVING AT LESS THAN 40 MPH AROUND TOWN) WITH THIS BROKEN SPRING COIL OR THIS BROKEN SPRING COIL COULD HAVE PUNCTURED MY TIRE UNEXPECTEDLY AND RESULTED IN AN ACCIDENT. I WAS EXTREMELY UNHAPPY TO LEARN THAT THE LOCAL NISSAN DEALERSHIP IS AWARE OF THIS PROBLEM, BUT THERE IS NO RECALL ON THIS DEFECTIVE PART AND NISSAN IS THE ONLY ONE THAT SUPPLY THIS SPRING COIL PART FOR MY LOCAL MECHANIC TO REPLACE. TO BE SAFE, I HAD BOTH FRONT SPRING COILS REPLACED, COSTING ME $950 IN REPAIR WORK (INCL. REPLACING THE 2 FRONT STRUTS AND A WHEEL ALIGNMENT). I AM VERY DISAPPOINTED WITH NISSAN AND CAN NOT BELIEVE THAT I HAD TO REPLACE THE SPRING COIL AFTER JUST 54,000 MILES ON THE CAR AND DRIVING IT FOR LESS THAN 6 YEARS. HAVING OWN DIFFERENT CARS OVER THE PAST 25 YEARS, THIS IS THE FIRST TIME I EVER HAD TO REPLACE A SPRING COIL IN ANY CAR I'VE OWN. *TR

I WENT TO CHECK THE TIRE PRESSURE ON MY WIFE'S VERSA WHILE IT WAS SITTING IN THE DRIVEWAY. UPON DOING SO, I NOTED THAT THE FRONT RIGHT COIL SPRING HAD BROKEN SOMEWHERE NEAR THE BOTTOM OF THE SPRING AND THE SHARP BROKEN END WAS LODGED TIGHTLY AGAINST THE TOP OF THE TIRE TREAD, DEPRESSING IT BY ABOUT HALF AN INCH. AMAZINGLY, IT HAD NOT YET BROKEN THE TIRE, INDICATING THAT WHENEVER THE BREAKAGE HAD OCCURRED, THE SPRING HAD ONLY RECENTLY BROKEN LOOSE AND IMPACTED THE TIRE. HAD I NOT NOTICED THE BROKEN SPRING AND HAD THE VEHICLE DRIVEN ANYWHERE, IT LIKELY WOULD HAVE RESULTED IN CATASTROPHIC DAMAGE TO THE TIRE OR WHEEL, POSSIBLY CAUSING A CRASH. I HAVE NOTED HUNDREDS OF COMPLAINTS ABOUT THIS EXACT ISSUE IN THIS DATABASE AND OTHER PLACES ON THE INTERNET (THE MAJORITY OF COMPLAINTS ABOUT VERSA'S SEEM TO BE RELATED TO COIL SPRINGS BREAKING). OUR LOCAL DEALERSHIP HAS AGREED THAT THERE IS LIKELY A SYSTEMIC PROBLEM SINCE THEY HAVE DONE MANY REPLACEMENTS OF THIS PART IN PARTICULAR, AND SHIPPED MANY REPLACEMENT PARTS ALL OVER NEW ENGLAND. THEY HAVE ALSO STATED THAT WITHOUT AN OFFICIAL RECALL, THE BEST THEY CAN DO IS TO REPLACE THE PART, AT OUR COST. THE PARTS THEMSELVES ARE NEARLY IMPOSSIBLE TO FIND AT THIS POINT, AND MANY CUSTOMERS HAVE HAD THEM REPLACED MULTIPLE TIMES, SUPPORTING MY BELIEF THAT THEY ARE DEFECTIVE. I REQUEST IMMEDIATE INVESTIGATION AND WOULD LIKE A RECALL CAMPAIGN INITIATED ASAP. THE FAILURE OF THIS SPRING IN A DRIVING SITUATION COULD/WOULD LIKELY CAUSE DAMAGE OF THE SORT THAT COULD LEAD TO SERIOUS INJURIES OR DEATHS, AND WE ARE SIMPLY LUCKY THAT OURS DID NOT. AS IT IS, WE WILL LIKELY NEED TO HAVE THE VEHICLE TOWED TO GET IT REPAIRED SAFELY. *TR

PREMATURE MUFFLER CORROSION, INSUFFICIENT ANTI-CORROSION COATING: MUFFLER (CENTER & REAR) RUSTED OFF AND DRAGGED ON THE GROUND, EMITTING LOUD NOISE AND CREATING AIR SAFETY HAZARD. CAR HAD < 40,000 MILES AND < 4 YEARS OLD AT THE TIME.

MY CAR WAS AT JONES JUNCTION NISSAN ON 1/31/15 FOR A ROUTINE OIL CHANGE AND BRAKE PAD REPLACEMENT. WHEN THE TECH LOWERED THE CAR FROM THE LIST THE SHOCK COIL ON THE DRIVER SIDE SNAPPED. WE REPLACED IT AND THOUGHT IT WAS A FLUKE ACCIDENT. 8 MONTHS LATER ON 8/10/15, AT SOME POINT WHILE MY CAR WAS SITTING IN THE COMPANY PARKING LOT OF MY WORK BUILDING THE PASSENGER SIDE SHOCK COIL SNAPPED. I DIDN'T NOTICE THE ISSUE UNTIL PULLING OUT OF THE PARKING LOT AND HEARING THE SOUND OF METAL ON METAL. ONCE THE CAR WAS TOWED TO JONES WE SAW IT WAS THE OTHER COIL SNAPPING. WHILE MAKING REPAIRS WE DISCOVERED THAT NISSAN HAS ALMOST 100 REGISTERED COMPLAINTS FOR THESE COILS SNAPPING. YOU CAN ADD ME TO THE LIST.

THE COIL SPRING BROKE ON THE PASSENGER SIDE OF THE CAR RIPPING INTO THE TIRE, WHILE I WAS DRIVING. THE CAR'S STEERING WAS IMMEDIATELY AFFECTED AND SO WERE THE BRAKES, SINCE THE BROKEN SPRING RIPPED THE BRAKE LINE. I BROKE DOWN IN AN UNDERPASS AND HAD TO CALL THE POLICE SINCE WE WERE PLACED IN A DANGEROUS SPOT WITH CARS SPEEDING BY. I DID NOT EXPECT THIS FOR A CAR THAT IS 6 YEARS OLD! FROM WHAT I HAVE READ SO FAR THIS SEEMS TO BE A PREVALENT PROBLEM WITH NISSAN VERSUS AND IT SEEMS THAT THE DEALERS ARE NOT TAKING ANY ACTION. *TR

RECENTLY, I SUBMITTED A SAFETY COMPLAINT HERE ABOUT A BROKEN COIL SPRING. AT ABOUT 39K MY RIGHT SPRING WENT AND WAS REPLACED BY A GENUINE NISSAN REPLACEMENT COIL SPRING. AT ABOUT 61K, MY LEFT SPRING BROKE. I ORDERED A REPLACEMENT FROM NISSAN AND WAS GOING TO REPLACE IT. UNFORTUNATELY, I NOTICED THAT THE ALREADY BROKEN SPRING HAD SNAPPED SOME MORE AND THE NEWLY REPLACED SPRING HAD SNAPPED AS WELL WHEN THE CAR WAS SIMPLY SITTING ON MY DRIVEWAY! THE NEW RIGHT SIDE SPRING ONLY LASTED ABOUT 22K MILES OR 15 MONTHS. BASICALLY, I HAVE EXPERIENCED 3 BROKEN COIL SPRINGS FROM NISSAN AFTER ONLY ABOUT 61K MILES OF DRIVING. I HAVE READ THE STORIES AT THE CARCOMPLAINTS WEBSITE AND MANY ARE SIMILAR TO MINE. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

WHEN VEHICLE IS IN MOTION UPON TURNING EITHER LEFT OR RIGHT POPPING NOISE COMING FROM STEERING COLUMN . ALSO CAUSING FRONT END TO CREAK . GERALD NISSAN INSPECTED AND SAID IT NEEDS STEERING SHAFT U JOINT REPLACED . BUT THEY SAY IT IS SAFE TO DRIVE.

RECENTLY I NOTICED A PIECE OF METAL NEAR MY MAILBOX. LOOKING AT IT I QUICKLY REALIZED IT WAS PROBABLY A PIECE OF MY NISSAN VERSA HATCHBACKS LEFT COIL SPRING. SURE ENOUGH, THE BREAKAGE MATCHED WHAT WAS ON MY CAR. WHY DID I SO QUICKLY GUESS THAT IT WAS FROM MY CAR? BECAUSE MY RIGHT COIL SPRING WENT AT ABOUT 39000 MILES AND I HAD READ UP ON NISSAN VERSA HATCHBACKS AND SURE ENOUGH, A BUNCH OF PEOPLE HAVE HAD THIS PROBLEM (I ACTUALLY WAS WAITING FOR IT TO HAPPEN). MY RIGHT COIL SPRING BROKE MORE DRASTICALLY WHEN I WAS GOING AT HIGHWAY SPEEDS AND I WENT ONTO A BRIDGE. THERE WAS A LOUD CLANG AND MY ALIGNMENT WENT WHACK. LATER UPON INSPECTION AT A REPAIR SHOP, I REALIZED THAT I COULD HAVE HAD A VERY BAD CRASH SEEING THAT THE SHARP PART OF THE BROKEN SPRING COIL WAS ONLY A FEW INCHES AWAY FROM MY TIRE (IT WAS PRETTY UGLY BREAK). THE REPAIR COST ME 200$ WITH A STUDENT DISCOUNT, WHICH I VERY CHEAP, SOME PEOPLE FAIR WORSE. THE MORE RECENT LEFT COIL SPRING BROKE WITHOUT ME EVEN NOTICING ANYTHING, I ONLY FOUND THE BROKEN PIECE ABOUT HALF A RING SIZE. SINCE IT WAS NEAR MY MAILBOX, IT MUST HAVE BROKE OFF AT LOW SPEEDS, PROBABLY WHEN I DROVE OVER THE LITTLE TROUGH IN FRONT OF THE DRIVE WAY FOR THE DRAIN. SOMEHOW THE REST OF THE SPRING JUST RE-ALIGNED ITSELF SO I WAS ACTUALLY ABLE TO DRIVE MY CAR WITHOUT NOTICING ANYTHING WRONG. I OBVIOUSLY WONT DRIVE IT NOW UNLESS ITS TO A REPAIR SHOP. THIS IS UNACCEPTABLE, I AM A 4TH YEAR ELECTRICAL ENGINEERING STUDENT AND I AM DISAPPOINTED AT THE ENGINEERS WHO DESIGNED MY CAR. OTHER VERSA DRIVERS HAD THEIR WHEELS BLOWN BY THESE BROKEN COIL SPRINGS FROM WHAT I HAVE READ, I HAVE JUST BEEN LUCKY. I AM SURPRISED THERE HAS BEEN NO RECALL YET BY NISSAN OR ATLEAST SOME WARNING, PERHAPS NO ONE WAS SERIOUSLY HURT YET. WHEN I GET OUT OF COLLEGE AND LOOK FOR A NEW CAR, I DON'T THINK I WILL CONSIDER NISSAN. THANK GOD I WASN'T HURT BY THESE FAILURES. *TR

WHEN I PUT THE CAR IN DRIVE TO PULL OUT OF MY PARKING SPOT I HEARD A NOISE AND THE FRONT END DRIVER SIDE DROPPED. I HAD TO REPLACE THE COIL SPRING AND STRUT. THE STRUT WAS DAMAGED DUE TO THE COIL SPRING BREAKING. I HAD TO FIX BOTH SIDES AND GET FRONT END ALIGNMENT WHICH COST OVER $700.00. BASED ON WHAT I HAVE READ THIS IS A KNOW PROBLEM WITH THE NISSAN VERSAS AND THERE SHOULD HAVE BEEN A RECALL. I DRIVE ON A HIGHWAY IN BUMPER TO BUMPER TRAFFIC DAILY AND WAS LUCKY IT DID NOT HAPPEN THERE. THE NEXT PERSON MAY NOT BE SO LUCKY. NISSAN NEEDS TO DO SOMETHING ABOUT THIS BEFORE A SERIOUS ACCIDENT HAPPENS. *TR

PASSENGER SIDE AIRBAG LIGHT IS ON AND BLINKING ON DASHBOARD. NISSAN STATES THAT ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED. COMPUTER WAS RESET TWICE AND LIGHT IS STILL BLINKING. THE VEHICLE WAS PURCHASED NEW AND HAS NEVER BEEN IN AN ACCIDENT. I AM AFRAID THIS MIGHT BE PART OF A EARLIER RECALL SINCE I CAN NOT DETERMINE IF MY PASSENGER SIDE AIRBAG IS A 2009 MODEL. *TR

WE WERE DRIVING ON THE GARDEN STATE PARKWAY DOING 65 MPH WHEN THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE TIRE CAUSING A BLOWOUT. LUCKILY I WAS ABLE TO MANEUVER THE CAR ONTO THE SHOULDER WITHOUT CAUSING AN ACCIDENT, BUT THE OUTCOME COULD HAVE EASILY BEEN DIFFERENT. AT THE TIME I DIDN'T KNOW IT WAS THE COIL SPRING, I JUST THOUGHT I RAN OVER SOMETHING ON THE HIGHWAY. IT WASN'T UNTIL I GOT TO A SERVICE SHOP THAT I LEARNED THAT IT WAS THE COIL SPRING THAT CAUSED THE BLOWOUT. OPEN INSPECTION WE SAW THAT THE BOTTOM OF THE SPRING HAD JUST BROKEN CLEAN OFF. THERE WAS NO RUST ANY WHERE NEAR WHERE THE SPRING BROKE. I'VE DONE SOME RESEARCH ON THIS PROBLEM AND IT'S ENTIRELY TOO COMMON FOR CARS THAT HAVE UNDER 100K MILES AND ARE 5 YEARS OLD OR LESS. MY CAR HAD 68,432 MILES ON IT WHEN THE SPRING BROKE AND THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED. OF THE 159 NHTSA COMPLAINTS FOR THE 2009 VERSA 58 OF THEM ARE FOR THE COIL SPRINGS BREAKING. THAT?S ALMOST 1/3 OF ALL THE COMPLAINTS AND THIS ISN'T JUST A PROBLEM FOR THE 2009 MODEL YEAR. BASED ON THE COMPLAINTS, THIS HAS APPARENTLY BEEN AN ONGOING PROBLEM WITH THE VERSA FROM WHEN IT WAS INTRODUCED TO THE 2011 MODEL YEAR. WHO KNOWS HOW MANY VEHICLES HAD THIS PROBLEM AND THE OWNERS NEVER BOTHERED TO FILE A COMPLAINT. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS BECAUSE THERE SEEMS TO BE SOME SORT OF ENGINEERING DEFECT WITH THE COIL SPRINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2009 NISSAN VERSA HATCHBACK WITH 50825 MILES. FRONT PASSENGER SUSPENSION COIL (SPRING) BROKE OFF WHILE DRIVING. VERY LOUD CLANG/BANG SOUND. DIDN'T KNOW WHAT HAPPENED. STOPPED VEHICLE AND DID NOT SEE ANYTHING OBVIOUS. WHEN HOME IN GARAGE, UPON CLOSER INSPECTION, NOTICED THAT THE FRONT PASSENGER SIDE COIL HAD BROKEN OFF. IT APPEARED TO HAVE RUST ON IT. I READ NUMEROUS COMPLAINTS ONLINE REGARDING SAME ISSUE ONLINE. THIS IS APPEARS TO BE A DEFECTIVE PART AND A SAFETY CONCERN THAT SHOULD REQUIRE A RECALL. COST TO REPLACE BOTH FRONT COILS = $550. *TR

I STARTED TO BACK OUT OF MY DRIVE WAY WHEN I HEARD A LOUD CLUCK SOUND. UPON CHECKING THE GROUND I FOUND PART OF THE PASSENGER SIDE SPRING LAYING ON THE GROUND. THERE IS NO RUST. THE PART JUST BROKE. THIS APPEARS TO BE A PROBLEM. I AM JUST GLAD THAT I WAS ON MY WAY DOWN THE HIGHWAY WHERE SOMEONE COULD HAVE DIED. *TR

MY LIGHT CAME ON BLINKING REGARDING MY AIR BAGS. I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP. THEY ADVISED ME THAT THE AIR BAGS WILL NOT DEPLOY DUE TO A SENSOR THAT HAS FAILED IN THE FRONT PASSENGER SIDE SEAT BOTTOM. I WAS FURTHER ADVISED THAT THEY CANNOT REPLACE JUST THE SENSOR, IT WILL BE $660 TO REPLACE THE WHOLE SEAT BOTTOM.I CONTACTED NISSAN CONSUMER AFFAIRS AS I BELIEVE THIS IS A BASIC SAFETY ISSUE AND THAT THEY SHOULD ASSIST WITH THE FIX. I HAVE NOT ABUSED THE SEAT, IT IS NOT DAMAGED OR TORN, IT HAS NOT BEEN IN AN ACCIDENT. THE ONLY REASON I HAVE NO WORKING AIRBAGS IS BECAUSE THE PART NISSAN PUT IN THE VEHICLE HAS FAILED. NISSAN HAS FAILED TO ASSIST ME AND I STILL DO NOT HAVE WORKING AIR BAGS. *TR

I PURCHASED THIS CAR TO HAVE A SAFE VEHICLE FOR MY BABY TO RIDE IN AND AM INFURIATED THAT AFTER 5 MONTHS OF PURCHASING IT AND ONLY 72,000 MILES, THE FRONT PASSENGER SIDE SPRING SNAPPED CLEAN OFF. THERE IS NO SIGNS OF RUST AND AFTER READING NUMEROUS COMPLAINTS OF THE SAME PROBLEM FROM OTHER VERSA OWNERS, THIS CLEARLY IS A DEFECT IN THE PART. WHY HAS THERE NOT BEEN A RECALL ON THIS??? IT'S A MAJOR SAFETY HAZARD. IS IT REALLY GOING TO TAKE FOR SOMEONE TO GET INJURED OR KILLED BEFORE SOMETHING IS DONE ABOUT IT, OR IS THIS ISSUE JUST GOING TO BE IGNORED? *TR

REAR HATCHBACK BUTTON IS NOT OPENING THE HATCHBACK. THIS IS A SAFETY ISSUE BECAUSE THE SPARE TIRE IS LOCATED IN THE CARGO AREA. THIS ONE DAY AT APPROXIMATELY 45,000 MILES STOPPED WORKING

WHEN PULLING OUT OF GARAGE HEARD LOUD BANG FROM RIGHT FRONT END. THOUGHT HAD RUN OVER SOMETHING IN GARAGE, BUT FOUND NOTHING AT THE TIME. DROVE SEVERAL HOURS ON HIGHWAY WITHOUT FURTHER INCIDENT UNTIL TURNED SHARP INTO DESTINATION DRIVEWAY AND HEARD A DEFINITE SUSPENSION "SPRING-LIKE" SOUND. DROVE AROUND THE BLOCK TURNING HARD, BUT SOUND DID NOT RECUR. SUBSEQUENTLY HEARD THE SAME SPRING SOUND INTERMITTENTLY, ESPECIALLY WHEN MAKING A HARD TURN. HAD PROBLEM EVALUATED BY NISSAN DEALER WHO SAID RIGHT FRONT COIL SPRING WAS BROKEN AND NEEDED REPLACED. SUBSEQUENTLY TOOK IN FOR ACTUAL REPAIR AND DEALER INSTEAD RECOMMENDED TO REPLACE BOTH FRONT COIL SPRINGS (BEST AS A PAIR), BOTH STRUTS (SINCE RIGHT ONE SEEPING SLIGHTLY), AND HAVE ALIGNED. TOTAL QUOTED COST ABOUT $750 FOR ALL REPAIRS. *TR

LEFT FRONT COIL SPRING SNAPPED. CAR WAS UNDRIVEABLE AND WAS TOWED TO NISSAN DEALER. (THEN APRIL 28, 2015 RIGHT FRONT COIL SPRING SNAPPED AND BURST THE TIRE, HAD TO BE TOWED AGAIN TO NISSAN DEALER AND REPAIRED.) WILL MAKE ANOTHER CLAIM ON THAT SPRING AS WELL.) THIS IS GOING TO CATCH UP TO NISSAN EVENTUALLY.

VEHICLE HIT THE CORNER OF ANOTHER VEHICLE BACKING AT 25 MPH. VEHICLE FOLDED AROUND OTHER VEHICLE AS IF IT WAS A POLE, CAVING IN THE FRONT BUMPER, RADIATOR, CONDENSER AND FRAME. AIR BAGS DID NOT DEPLOY. SUFFERED WHIPLASH, CRACKED TEETH DESPITE WEARING SEAT BELT. CAR WAS IMMACULATELY MAINTAINED. CAR WAS DECLARED TOTALED AS REPAIRS WERE IN EXCESS OF $7500. BODY SHOP, ADJUSTER AND DEALER PERSONNEL ALL INDICATED AIR BAGS SHOULD HAVE DEPLOYED. PHOTOS AND ESTIMATE AVAILABLE FOR EXAMINATION. *TR

THIS IS SECOND INCIDENT IN WITHIN 3 MONTHS PERIOD. SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVE-ABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DEFROSTER BUTTON FAILED AND THE CONTACT WAS UNABLE TO SEE OUT THE REAR WINDOW. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR DEFROSTER BUTTON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE FRONT RIGHT STRUT SNAPPED. LESS THAN 30,000 MILES ON THE CAR. THERE WERE NO POTHOLES, DITCHES, OR ANYTHING THAT COULD HAVE CAUSED THIS BREAKAGE. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT..UPDATED 11/03/14 *BF UPDATED 11/06/14

OUT OF A CLEAR BLUE SKY, THE SHIFTER ON MY 2009 VERSA, WOULD NOT GO INTO PARK. IT WOULD ALSO SLIP OUT OF PARK AT THE SLIGHTEST PRESSURE & PROVACTION & INTO REVERSE. LUCKILY THERE WASN'T ANY PERSONS OR VEHICLES BEHIND ME WHEN THAT HAPPENED, BUT SCARY AS ALL GET OUT. IF YOU ASK ME THE RECENT RECALL OF 2011 & 2009 VERSA'S FOR "DEFECTIVE SHIFTER KNOBS OR SHIFTER ASSEMBLIES" SHOULD BE EXPANDED TO INCLUDE 2009 MODEL YEARS BASED ON MY EXPERIENCE. SINCE THIS HAPPENED I WAS TERRIBLY AFRAID TO USE THE VEHICLE (AND HAVE NOT) SINCE BY IT NOT GOING INTO PARK I ALSO COULD NOT LOCK/SECURE THE VEHICLE & FEARED SOMEONE MIGHT TAKE THE VEHICLE & UNKNOWINGLY CAUSE AN ACCIDENT. *TR

I RAN THE RED LIGHT AND HIT A CAR GOING 40 MPH. THE CAR MAINTENANCE SAID THE IMPACT OF THE CAR THE AIRBAGS SHOULD HAVE DEPLOYED. I WAS 16 WEEKS PREGNANT. THE FRAME OF THE FRONT OF MY THE CAR WAS TOTALLY BENT. *TR

I TURNED OUT OF A PARKING LOT. MERGED INTO LANE HEADED TOWERED CLEVELAND AVE. I RAN THE RED LIGHT AND HIT A CAR. I HIT IT HEAD ON GOING 40 AND THE AIR BAGS DID NOT DEPLOY. I WAS ALSO 16 WEEKS PREGNANT AND HAD TO BE TAKE TO THE HOSPITAL FOR FURTHER EVALUATION. THE FRONT ON MY CAR WAS DAMAGED SO BAD TO THE POINT WHERE THE WHOLE FRONT OF THE CAR FRAME WAS BENT. THE POLICE SAID THAT THE IMPACT AND HOW MUCH DAMAGE WAS DONE MY AIRBAGS SHOULD HAVE DEPLOYED. BUT THEY DID NOT. *TR

FRONT RIGHT COIL SPRING SNAPPED. I WAS TRAVELING ON A SMOOTH HIGHWAY WITH NO BUMPS OR TURNS AT THE TIME. ALMOST CAUSED MY FAMILY TO GET INTO AN ACCIDENT AND COULD HAVE RUPTURED THE TIRE CAUSING FURTHER DAMAGE, WHICH WAS THE CASE FOR MANY OTHER PEOPLE. UPON RESEARCHING THE PROBLEM I HAVE DISCOVERED A HIGH VOLUME OF SIMILAR COMPLAINTS WITH THE SAME EXACT VEHICLE IN THE NORTHERN PARTS OF THE UNITED STATES. I ASSUME THIS HAS TO DO WITH THE SALT THEY USE ON THE ROADS IN THE WINTER CAUSING RAPID EROSION. MY MECHANIC SAYS THIS SHOULDN'T HAPPEN THIS EARLY IN A CAR'S LIFE. OTHER CAR COMPANIES, SUCH AS FORD, HAVE HAD SIMILAR ISSUES AND DID ISSUE A RECALL. IT IS CLEARLY A SAFETY ISSUE WHICH COULD CAUSE A FATAL ACCIDENT IF NOT ADDRESSED. *TR

A HOLE RUSTED THROUGH MY MUFFLER. *JS

TRYING TO FIND OUT IF RECALL ON 2009 NISSAN VERSA. NOTICED CAR ENGINE SEEMED LOUDER THAN USUAL. MECHANIC FOUND 'MUFFLER NECK' (BRACKET WHERE PIPE FROM ENGINE GOES INTO MUFFLER) WAS RUSTED WITH A HOLE, HAD TO GET NEW MUFFLER AND GASKET ETC., $389.26 FOR PARTS/LABOR/TAX. MECHANIC SHOWED ME THE MUFFLER SYSTEM THAT HE REMOVED. REST OF MUFFLER/PIPE SYSTEM WAS NOT RUSTED, SO I'M SUSPECTING A DESIGN PROBLEM WHERE WATER IS SOMEHOW ACCUMULATING IN THAT ONE AREA TO RUST JUST THAT SPOT, BUT REQUIRING THE WHOLE SYSTEM THEN BE REPLACED. AT ABOUT 81,000 MILES AND CAR IS GARAGED, THIS DOES NOT SEEM LIKE NORMAL WEAR. I'VE READ OTHER COMPLAINTS POSTED ONLINE ALSO ABOUT THE MUFFLER SYSTEM ROTTING OUT TOO SOON, AND MANY SEEM TO BE ABOUT THE SAME MILEAGE AS MINE. EITHER A DESIGN AND/OR PARTS QUALITY ISSUE, IT SEEMS. *TR

MUFFLER RUSTED THROUGH AND CRACKED THROUGH NORMAL DRIVING. I WAS LUCKY THAT THE PIECES DID NOT COME APART ON HIGHWAY AND CAUSE AN ACCIDENT. SEEMS LIKE A PRODUCT DEFECT THAT THE ONLY PART OF THE CAR UNDERCARRIAGE THAT RUSTED IS THE MUFFLER. HAD JUST HAD THE CAR SERVICED BY NISSAN WHO DID NOT EVER WARN ME THAT ANYTHING WAS OUT OF THE ORDINARY WITH THE MUFFLER. NOW I'M FORCED TO PAY ALMOST $600 FOR THE REPAIR. *TR

IMMEDIATELY UPON STARTUP, A LOUD RUMBLING NOISE SIMILAR TO AFTER MARKET EXHAUST WAS AUDIBLE AS WELL AS A STRONG VIBRATION DOWN THE CENTER LONG-AXIS OF THE CAR. I STEPPED OUT OF THE VEHICLE AND INSPECTED THE UNDERCARRIAGE TO FIND THAT THE FLANGE HAD ERODED AND THE MUFFLER WAS DANGEROUSLY LOOSE. NO RUST IS VISIBLE, AND THE UNDERCARRIAGE IS CLEAN, SO THIS IS NOT DUE TO INADEQUATE MAINTENANCE OR ROAD SALT. I HAVE FOUND HUNDREDS OF SIMILAR COMPLAINTS ONLINE WHERE SERVICE STATIONS AND REPAIR SHOPS HAVE COMMENTED THAT THERE IS A SERIOUS DESIGN FLAW IN THE VERSA MUFFLER, WHICH TYPICALLY FAILS BETWEEN 50-80K MILES. ALLOWING SUCH A FAILURE TO CONTINUE ON THE ROAD WITHOUT A RECALL MAY RESULT IN UNSAFE ROAD CONDITIONS FOR ALL DRIVERS; IF THE MUFFLER FALLS OFF, IT WILL BECOME AN OBSTACLE ON THE ROAD WHICH MAY IMPACT OTHER VEHICLES OR CAUSE DRIVERS TO SWERVE TO AVOID HITTING THE MATERIAL. *TR

MY EXHAUST STARTED TO MAKE A LOT OF NOISE WHEN I TURNED THE CAR ON, THE MUFFLER WAS RATTLING. WHEN I CHECKED UNDERNEATH THE CAR IT LOOKED LIKE THE MUFFLER HAD CAME LOOSE. I TOOK IT TO THE SHOP AND THEY SHOWED ME WHERE THE EXHAUST HAD RUSTED THROUGH AND IS DETACHED FROM THE MUFFLER. I RESEARCHED , THAT NISSAN VERSA EXHAUST SYSTEM IS KNOWN TO PER-MATURELY RUST, A LOT OF PEOPLE ARE HAVING TO REPLACE THE EXHAUST SYSTEM OR MUFFLER DUE TO CHEAP PARTS. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RATTLING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE MUFFLER WELDING FRACTURED DUE TO ROAD SALT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

I WAS TAKING A RIGHT HAND TURN AFTER A STOP SIGN IN A DEPARTMENT STORE PARKING LOT. I HEARD A LOUD POPPING NOISE STOP TO CHECK IT OUT. AND THERE WAS A HALF MOON SHAPED PIECE OF COIL FROM MY DRIVER SIDE SUSPENSION LAYING ON THE GROUND. *TR

MY WIFE'S 2009 NISSAN VERSA DRIVERS SIDE FRONT END COLLAPSED ONTO HER TIRE LAST YEAR IN THE LAST WEEK OF JUNE 2014. WHEN I ENTERED THE VEHICLE AND PLACED THE GEAR INTO DRIVE THE FRONT DRIVER END COLLAPSED ON THE TIRE AND A PIECE OF THE METAL STRUT FELL OUT OF THE CAR ONTO THE PAVEMENT. WE CONTACTED THE COMPANY AND NISSAN FINALLY DECIDED TO PAY FOR THE REPAIR AFTER WE THREATENED TO TAKE LEGAL ACTION. WE ASKED THE DEALER MECHANIC WHO REPAIRED THE SHOCK/STRUT THAT WE WERE NOW CONCERNED THAT THE OTHER SIDE WOULD BE FAULTY AND IF IT WAS SAFE AND/OR IT NEEDED TO BE REPLACED. HE SAID HE CHECKED IT AND IT WAS FINE. SURE ENOUGH JUST A LITTLE MORE THAN 1 YEAR FROM THEN MY PREGNANT WIFE WAKES UP TO FIND THE FRONT END OF HER CAR COLLAPSED ON THE PASSENGER SIDE WHILE BEING PARKED IN OUR DRIVEWAY. WE ARE EXTREMELY FORTUNATE THAT NEITHER ONE OF US WAS DRIVING THE CAR WHEN BOTH OF THESE INCIDENTS OCCURRED. I AM CURRENTLY TRYING TO DEAL WITH NISSAN NOW TO RECTIFY THIS SITUATION BUT FELT IT NECESSARY TO WARN OTHERS THAT THIS IS A GROWING PROBLEM AND A SEVERE CONCERN TO THE SAFETY AND WELFARE OF ALL WHO DRIVE.

BACKING UP TO CHANGE PARKING SPOT AT WORK. HEARD A REALLY LOUD NOISE FRONT RIGHT. IT ENDED UP BEING THE COIL SPRING APPARENTLY. DIDN'T KNOW THAT IT WAS BECAUSE THE CAR DROVE OKAY AFTER THAT. BUT WHEN I TOOK IT IN FOR OIL CHANGE AND TIRE ROTATION, THAT'S WHEN IT WAS DISCOVERED IT WAS BROKEN. QUITE COSTLY TO REPLACE. THEN IN SEPTEMBER OF 2014, I WENT BACK IN FOR A NEW OIL CHANGE & TIRE ROTATION. WHEN MECHANIC WAS ROTATING TIRE, THE FRONT LEFT COIL SPRING JUST SNAPPED RIGHT IN FRONT OF HIS EYES. CAR STILL DRIVABLE, BUT IS COSTLY TO REPLACE. I HAVE A LIMITED INCOME. NOW, THIS SEEMS TO BE AN EXTREME PROBLEM WITH NISSAN VERSA. THIS NEEDS TO BE PUT IN AS A RECALL AND THEY SHOULD BE FOOTING THE BILL FOR THEIR ERRORS, NOT US , THE TRUSTING CONSUMER. *TR

DURING THE MONTH OF MAY 2014 THE VERSA STARTED TO MAKE CLICKING NOISES AT THE FRONT OF THE CAR ESPECIALLY WHEN I APPLIED THE BRAKES. THE SOUNDS GOT WORSE AND THE CAR WAS NOT PERFORMING WELL. I TOOK IT TO THE SERVICE STATION IN MY NEIGHBOURHOOD AND THE PERSON WHO REPAIRED MY CAR HAD TO REPLACE THE 2 FRONT STRUT MOUNTS, 2 FRONT COIL SPRINGS AND ALIGN THE 4'WHEELS! THE CAR ONLY HAD 5420 MILES ON IT AT THAT TIME. NOW TODAY, I TOOK THE CAR BACK TO THE SERVICE PERSON AS THE CAR IS MAKING THE SAME CLICKING NOISES AND THE STEERING COLUMN IS MAKING NOISE WHEN I TURN IT TO THE RIGHT! I SENT AN EMAIL TO NISSAN TODAY TO INFORM THEM OF THESE PROBLEMS AND ALSO TO LET THEM KNOW THAT THE CAR WAS TAKEN IN AGAIN TODAY FOR MORE PROBLEMS THAT HAVE ARISEN! THANK YOU. *TR

I WENT TO PUT MY CAR INTO GEAR AND I MY FRONT END DROPPED AND I HEARD A METAL HITTING THE ROAD SOUND. I GOT OUT AND SAW BY LEFT FRONT END HAD DROPPED 3-4 INCHES AND A PIECE OF MY COIL SPRING ON THE GROUND. I HAD TO GET THE CAR TOWED AND REPAIRED FOR OVER $580. THANK GOD I WASN'T DRIVING 65 AT THE TIME. *TR

WE HAVE HAD TWO 2009 NISSAN VERSA FOR MY SON'S TO DRIVE AFTER COMPLETING BOOT CAMP IN THE USMC. AFTER FRIDAY'S FAILURE, BOTH VEHICLES HAVE BROKEN COIL SPRINGS IN THE FRONT SUSPENSION. FORTUNATELY, HE WAS NOT TRAVELING DOWN THE ROAD AND WAS ONLY BACKING OUT OF THE DRIVEWAY. *TR

FRONT COIL SPRINGS BROKE ON 2009 NISSAN VERSA WHEN PULLING OUT OF DRIVEWAY. FOUND PIECE OF METAL UNDER LEFT SIDE OF CAR THAT WAS PART OF THE SPRING. THE RIGHT SIDE COIL WAS ALSO BROKEN. I HAVE SAVED BOTH SPRINGS FOR REVIEW. WE ARE THE ORIGINAL OWNERS OF THIS CAR THAT IS DRIVEN MAINLY BY MY DAUGHTER TO AND FROM SCHOOL/WORK. VERY FRIGHTENING SITUATION FOR HER. COST TO REPAIR BOTH COIL SPRINGS WITH LABOR WAS $430.72 FROM A TRUSTED NEIGHBORHOOD MECHANIC SINCE THIS DID OCCUR ON A HOLIDAY WEEKEND. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TIRE TREAD SEPARATED AND THE BACK SIDE OF THE RUBBER BECAME SEPARATED FROM THE RIM. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE SUSPENSION SPRING AND THE COIL TIE WERE FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,500.

MY SUSPENSION SPRING SNAPPED WHILE PULLING OUT OF MY DRIVEWAY. THIS IS A KNOWN PROBLEM WITH NISSAN VERSAS. I HAVE CONTACTED NISSAN NA AND MY LOCAL DEALER AND THERE IS NO CURRENT RECALL. I REPLACED BOTH SPRINGS AND THEY WERE BOTH RUSTED AND FLAWED. LUCKILY I WASN'T TRAVELING ON THE HIGHWAY AT THE TIME, OR IT COULD HAVE BEEN A LOT WORSE. I ENCOURAGE THOSE WHO HAVE SIMILAR EXPERIENCES TO CONTACT NISSAN AND FILE COMPLAINTS BOTH WITH THE NA OFFICE AND NHTSA. *TR

PULLING OUT OF DRIVEWAY, HEARD A "POP" NOISE AND LATER FOUND ON THE FLOOR A PIECE OF THE COIL SPRING FROM THE FRONT PASSENGER SIDE. HAD BROKEN OFF WHERE IT COMES INTO CONTACT WITH THE STRUT PLATE THAT HOLDS IT IN PLACE AT THE BOTTOM. I CALLED THE DEALERSHIP, THEY SAY NISSAN WON'T COVER IT BECAUSE ITS COVERED ONLY UP TO 3YR/30000MILES. I'M CALLING NISSAN TOO BUT NEED TO CAR SO HAVING IT TOWED TO MY MECHANIC TO REPLACE THE COIL. COIL SPRING COSTS $111.80. I'M SURE WITH PARTS AND SERVICE, IT WOULD BE HIGHER THAN THAT. THERE SHOULD BE THE NISSAN RECALL FOR THIS. THIS IS POTENTIALLY FATAL CRASH PROBLEM. NISSAN BETTER DO THE RECALL OR GET READIED TO BE SUED BY SOMEONE SOON. I READ THE SAME PROBLEM IN CANADA VERSA FORUMS TOO. P.S. SORRY ABOUT THE ALL CAPS. THIS IS THE ONLY WAY TO TELL HOW UPSET I'M. I USE THIS CAR TO COMMUTE MY TWO LITTLE DAUGHTERS TO SCHOOL DAILY. I WOULD NOT WANT THIS SPRING TO SNAP AT HIGHWAY. *JS

RIGHT FRONT COIL SPRING, ALIGNMENT THRUST BROKEN WHEN BACKING OUT OF DRIVEWAY INTO ROAD.