NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Oldsmobile Alero. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on Sep 8, 2026
MY TURN SIGNALS AND HAZARDS DON'T WORK AT TIMES. THEY GO OUT RANDOMLY WHILE I'M DRIVING AND IT IS VERY DANGEROUS. I TRIED TO TURN THE HAZARDS ON TO GET THEM TO WORK BUT THE HAZARDS OUT MOST OF THE TIME ALSO. IT HAS BEEN HAPPENING AT LEAST 3-4 TIMES A WEEK AND MAKES ME NERVOUS TO DRIVE FOR FEAR OF AN ACCIDENT OR TICKET. I HAVE CONTACTED GM DEALERS AND THEY SAID THERE IS NO RECALL FOR THE 2002 MODEL BUT I HAVE READ THERE ARE RECALLS FOR THE 2000 AND 2001 MODELS. I HAVE HEARD OF NUMEROUS COMPLAINTS FOR THE 2002 MODELS AND WOULD HOPE SOMETHING WILL BE DONE ABOUT IT. *TR
CAR WILL NOT START .... SOMETIMES AFTER IT HAS BEEN DRIVEN IT WILL NOT START BACK SOMETIMES IT WILL TAKE AROUND 30MINS TO START BACK OTHER TIMES LONGER, THE LENGTH OF TIME IT HAS BEEN DRIVEN WHEN IT DOES THIS VARIES SOMETIMES ITS VERY SHORT DISTANCE OTHERS IT IS A LITTLE LONGER. THE CAR TURNS OVER BUT WILL NOT START. IT DOES NOT DO THIS ALL THE TIME BUT YOU NEVER KNOW WHEN IT WILL DO THIS. WE HAVE HAD THE FUEL PUMP CHANGED RECENTLY AND THE BATTERY IS FINE. *TR
MY 2002 OLDSMOBILE ALERO HAS A START MALFUNCTION WHICH CAUSES THE SECURITY SYSTEM TO SHUT THE CAR OFF WHILE DRIVING. I HAVE REPLACED THE IGNITION SWITCH AND FUEL PUMP ON MY CAR, WHICH WERE TOLD TO ME WERE THE PROBLEM, AND THE CAR STILL WILL NOT START AT TIMES, AND WHENEVER IT DOES START, THE CAR CUTS OFF WHILE DRIVING. THIS PUTS ME AND MY CHILDREN IN DANGER OF GETTING HIT BY ANOTHER CAR BECAUSE THE CAR STOPS ABRUPTLY. *TR
THE EVENT IS UNEXPECTED, THERE IS NOTHING DEFINITIVE THAT LEADS UP TO THE FAILURE. THE FAILURE IS THAT THE ENGINE SHUTS DOWN WHILE DRIVING. IT HAS HAPPENED 4 TIMES IN THE LAST NINE MONTHS. ONCE IT WAS ABLE TO BE RESTARTED AFTER JUST A FEW MINUTES; ANOTHER TIME I HAD TO WAIT ABOUT 45 MINUTES TO RESTART IT THEN IT SHUT DOWN AGAIN AFTER DRIVING 12 MILES DOWN THE ROAD. EACH TIME IT WAS TAKEN TO A GARAGE AND PLACED ON THE DIAGNOSTIC, IT DOESN'T SHOW A PROBLEM EXISTS, THEREFORE, TO DATE, NO REPAIRS HAVE BEEN MADE SINCE NO ONE KNOWS WHAT THE PROBLEM IS . THERE HASN'T BEEN ANY INJURY AT THIS TIME DUE TO THIS PROBLEM, BUT IF THIS CONTINUES A SERIOUS OCCURRENCE IS INEVITABLE; I.E. LOSING POWER WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. *TR
I HAVE A 2002 OLDSMOBILE ALERO THAT WAS NOT INCLUDED IN THE HAZARD SWITCH RECALL NOTICE (APPLIES TO 1999 AND 2001 VEHICLES AND OTHER GM CARS) SINCE SPRING OF 2009 MY CAR HAS BEEN EXHIBITING THE SAME PROBLEMS AS DISCUSSED IN THE RECALL. IT HAS BEEN GETTING WORSE SINCE THEN. I FEEL THAT SOME OF THE BAD SWITCHES MADE IT INTO OTHER YEARS OR THE CAR WAS STILL BUILT WITH 2001 PARTS. I PURCHASED IT FROM AN OLDS DEALER IN SUMMER OF 2002. IT WAS A GM PROGRAM USED CAR ON THE ROAD SINCE JANUARY 2002. *TR
MY TURN SIGNAL LIGHTS FAIL TO TURN ON SOME TIMES. I HAVE A 2002 ALERO AND I SEE A THERE HAVE BEEN OTHER COMPLAINTS AND THERE IS A PE 05-055 WHERE THERE IS A RECALL. MY CAR HAS UNDER 50 000 KM. CAN I GET MINE CHANGED FOR FREE? *TR
MY HAZARD LIGHTS / TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES THEY JUST FLASH LIKE CRAZY. SAME AS 01'S BUT GM SAYS NOT 02'S. *TR
CAR SHUT OFF AND LOST POWER TO STEERING AND BRAKING DUE TO IGNITION FAILURE. CAR WOULD RANDOMLY SHUT OFF WHILE DRIVING. ISSUE WAS FAULTY IGNITION AND WAS REPLACED BY LOCAL MECHANIC. *TR
THE LOWER INTAKE MANIFOLD GASKET NEEDS TO BE REPLACED IN MY CAR 2002 ALERO WITH 67,500 MILES, COME TO FIND OUT GM KNOWS ABOUT THIS AND IT IS A COMMON REPLACEMENT, DESIGN FLAW WITH GM VEHICLES EVEN THE REPAIR SHOPS HAVE KNOWLEDGE ABOUT THIS. IS THERE A R-EMARKET REBATE FOR THIS PROBLEM. IT WILL VCOST ME ABOUT 700 TO FIX THE PROBLEM. *TR
SINCE 2006, ON SIX DIFFERENT OCCASIONS THE SECURITY LIGHT FLASHES AND TWO TO THREE DAYS LATER THE SYSTEM LOCKS DOWN AND THE CAR DOES NOT START. I AM STRANDED AND HAVE TO HAVE MY CAR TOWED. EACH OCCURRENCE HAS COST ME ANYWHERE FROM $600-$800. TOWING FEES, TAXIS TO AND FROM WORK, AND USE OF OTHER INDIVIDUALS' CARS ARE ADDITIONAL EXPENSES. I ONLY TAKE THE CAR TO THE DEALER FOR THE REPAIRS. EACH TIME THEY TELL ME A DIFFERENT FEATURE ON THE ANTI-THEFT SYSTEM HAS FAILED AND NEEDS TO BE REPLACED. I HAVE ASKED THE DEALER REPEATEDLY TO DISMANTLE THE ANTI-THEFT DEVICE AND THEY SAY THEY CANNOT. WHO IS GOING TO STEAL A 2002 ALERO? I AM A SINGLE MOTHER WITH TWO CHILDREN IN TWO DIFFERENT COLLEGES. THIS ALERO IS OUR ONLY CAR. TO DATE I HAVE SPENT $3000 ON THIS "SOPHISTICATED" ANTI-THEFT SYSTEM. HELP ME PLEASE. I CANNOT AFFORD TO PURCHASE ANOTHER CAR. *TR
TWO YEARS AGO, MY SECURITY LIGHT CAME ON IN MY CAR AND MY CAR WOULDN'T START. TOOK IT TO THE GM DEALER AND THEY SAID IT WAS THE COMPUTER MODULE ON MY SECURITY SYSTEM THAT NEEDED TO BE REPLACED WHICH COST MORE THAN $700. LAST FRIDAY, 11/14/2008, MY CAR WOULDN'T START AGAIN AND THE SECURITY LIGHT CAME ON AGAIN. I TOOK IT TO THE SAME GM DEALER AGAIN AND NOW THEY ARE SAYING THE BCM (BODY CONTROL MODULE) NEEDS TO BE REPLACED? AND NOW, AGAIN, THIS WILL COST ANOTHER $700 TO FIX, IF THAT IS ALL THAT IS WRONG WITH MY CAR. I HAVE BEEN STRANDED BEFORE WHEN THE COMPUTER MODULE WENT OUT. I WAS LUCKY THIS TIME SINCE I HAD MY CAR AT HOME WHEN THIS BCM WENT OUT. THE BCM ONLY HAS A YEAR WARRANTY. *TR
MY PASSLOCK THEFT DETERRENT SYSTEM ON MY 2002 ALERO HAS BEEN DEFECTIVE SINCE THE FIRST YEAR I HAD IT. I HAVE TO WAIT TEN MINUTES WITH KEY IN ON POSITION BEFORE IT WILL START. THIS IS A BIG CONCERN FOR ME, AND AS I OBSERVED ONLINE, FOR MANY OTHERS. I HAD IT TOWED AND LOOKED AT SEVERAL TIMES BUT THEY COULD NEVER FIGURE OUT WHAT IT WAS AND UNTIL I GET A 100% ACCURATE DIAGNOSIS ON SOMETHING, I DON'T PAY OUT MONEY FOR ASSUMPTIONS. I FOUND OUT ON MY OWN AND BY READING THE OWNERS MANUAL, WHAT THE EXACT PROBLEM WAS. I REALIZE I MUST DIE OR BE SERIOUSLY INJURED FOR ANY THING TO BE DONE. SAD TO SAY THAT IS HOW THINGS WORK IN THIS DWINDLING ECONOMY. I HAVE THE FEAR THAT STALKERS I HAVE HAD IN THE PAST MAY CATCH UP WITH ME AT A TIME WHEN MY CAR WON'T START. SHOULD I TELL THEM "HEY WAIT TEN MINUTES BEFORE YOU CAN ATTACK ME THEN I CAN GET AWAY." PLEASE PROVE ME WRONG AND DO SOMETHING ABOUT IT. IT NEEDS TO BE RECALLED. IF YOU WOULD LIKE YOU CAN GOOGLE TO SEE THE MANY OTHER COMPLAINTS. *TR
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO PURCHASED IN 2003. SHE STATED THAT A YEAR AFTER PURCHASING THE VEHICLE, THE VEHICLE FAILED TO START. THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHE ADHERED TO THE INSTRUCTIONS GIVEN IN THE OWNER'S MANUAL TO OVERRIDE THE SYSTEM FAILURE; HOWEVER, THE PROCESS WAS TOO LENGTHY TO ATTEMPT EACH TIME SHE HAS TO START THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE TO DATE TO CORRECT THE FAILURE. THE DEALER ADVISED HER NOT TO INVEST IN CORRECTING THE FAILURE SINCE IT WAS A DEFECT IN THE DESIGN OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 118,000.
CAR WAS BEING DRIVEN WHEN A LOUD EXPLOSION CAME FROM THE ENGINE COMPARTMENT. THE CAR THEN IMMEDIATELY CUT OFF AND HAD TO BE TOWED IN FOR SERVICE. UPON INSPECTION, IT WAS FOUND THAT THE TIMING CHAIN HAD BROKE AND THAT THERE WAS OTHER INTERNAL VALVE AND ENGINE COMPONENT DAMAGE. THE ENGINE IS A 2.2L GM MOTOR THAT WAS RECALLED FOR SATURNS, AND OTHER VEHICLES, BUT NOT THE ONE WE OWN WHICH IS AN OLDSMOBILE ALERO. *TR
MY BLINKERS ON MY 2002 OLDSMOBILE ALERO DON'T WORK MOST OF THE TIME. MY HORN DOES NOT WORK. *TR
THERE WAS NO ACCIDENT, BUT THERE MIGHT BE DUE TO THE FACT THAT MY WIFE'S 2002 OLDSMOBILE ALERO HAZARD SWITCH IS FAULTY CAUSING INTERMITTENT TURNING SIGNAL FAILURE, THE SAME PROBLEM WITH PREVIOUS MODELS OF THE ALERO. I CALLED OLDSMOBILE AND THEY WILL NOT REPLACE THE HAZARD SWITCH UNDER RECALL WHICH APPARENTLY THEY TOLD ME MY VIN ISN'T INCLUDED, EVEN THOUGH IT'S THE SAME EXACT ISSUE AND PROBLEM. I THOUGHT I WOULD NOTIFY YOU OF THE PROBLEM THAT SEEMS WAS NOT CORRECTED WHEN THE RECALLS WERE ISSUED FOR PREVIOUS YEARS. THE RECALL SHOULD COVER ANY ALERO THAT EXPERIENCES THIS ISSUE, NOT JUST CERTAIN VIN NUMBERS. *TR
SECURITY SYSTEM MALFUNCTION - CAR WILL NOT START AND SECURITY SYSTEM LIGHT IS BLINKING FOR NO REASON. MUST WAIT ABOUT 10 MINUTES AND THE SYSTEM RESETS IT SELF. HUNDREDS OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR
MY CAR SHUT OFF WHILE DRIVING ON DOWNTOWN STREET. TOW WAS NECESSARY. IGNITION SENSORY ASSEMBLY HAD TO BE REPLACED. I RECEIVED RECALL FOR THIS TODAY GM #14350. I WAS TOLD THERE WOULD BE DIRECTIONS IN THE CASE THAT I ALREADY MADE REPAIR. THERE ARE NO INSTRUCTIONS. I HAVE A VERY SPECIFIC RECEIPT FOR THE REPAIR. HOW DO I GET REIMBURSED. PHONE #'S ARE ALWAYS BUSY...THAT'S WHY I'M TRYING FOR INFORMATION HERE. THANKS. *TR
DRIVERS SIDE WINDOW ON MY 2002 OLDSMOBILE ALERO FAILS TO ROLL UP. I HAVE CHECKED ON THE INTERNET AND THERE A "MANY" COMPLAINTS REGARDING THIS SAME PROBLEM, IN ADDITION TO THE ELEVEN (11) NHTSA AND SERVICE BULLETINS YOU ALREADY HAVE ON THIS SAME PROBLEM. THIS IS A SAFETY HAZARD. *TR
I PURCHASED A 2002 V-6 OLDSMOBILE ALERO SEDAN IN AUG 2006 AT 80,000 MILES AND AT 85,000 MILES IN SEPT 2006 ALREADY HAD MY FIRST REPAIR ON THE IGNITION PASSLOCK SYSTEM. THE IGNITION LOCK CYLINDER WAS SUPPOSED TO BE REPLACED BUT IN JUNE OF 2008 A FAILURE OCCURRED AGAIN WITH THE IGNITION LOCK CYLINDER. I CONTACTED SUPERIOR CHEVROLET MON JULY 21ST IN PERSON AND REQUESTED REIMBURSEMENT FOR MY REPAIR THAT OCCURRED AT PERRY CHEVROLET IN COLUMBIA, MO. THE SERVICE MANAGER TOLD ME THAT I WAS OUT OF THE WARRANTY LIMITS BUT THIS WAS "AN UNCOMMON PROBLEM FOR THE IGNITION LOCK CYLINDER TO BE REPLACED TWICE WITHIN 45,000 MILES." HIS NAME WAS BERNIE SMITH. I THEN CONTACTED GM CUSTOMER SERVICE AGENT DANIEL CHURCHILL THE SAME DAY 7/21/08. I WAS TOLD I WOULD BE CONTACTED BETWEEN 11:30A AND 3:30P ON WED JULY 23RD 2008 BUT WS CONTACTED AT 4:30P WITH THE NEWS THAT THE SERVICE ADVISOR JERRY AT SUPERIOR CHEVROLET SAID THIS PROBLEM WAS "COMMON FOR THE MILEAGE AND AGE OF THE VEHICLE." I HAVE YET TO BE REIMBURSED OR GIVEN A STRAIGHT ANSWER OF WHY THE PART FAILED. *TR
THE TURN SIGNALS ON MY VEHICLE QUIT WORKING. I CONTACTED GM AND THEY ADVISED ME TO TAKE TO DEALER. DEALER FOUND A DEFECTIVE HAZARD SWITCH. MY VEHICLE IS A 2002 ALERO, THERE HAVE BEEN RECALLS FOR THE SAME PROBLEM ON EARLIER MODELS BUT NOT MINE, HOWEVER IT IS THE SAME DEFECT. *TR
I'VE ONLY HAD MY CAR SINCE NOV 07 FOR THE PAST 4MOS MY TRAC OFF, TRAC LOW, SERVICE ENGINE, AND CHANGE OIL LIGHTS COME ON AND STAYS ON I'VE TOOK CAR TO MECHANIC AND THEY CANT SEEM TO FIND ANYTHING WRONG BUT WHEN I M DRIVING MY CAR ACT LIKE IT GOING TO CUT OFF OR IT'LL LIKE SLOW DOWN A LIL BIT AND THEN CATCH SPEED. THIS HAPPENS ON THE HIGHWAY ITS VERY SCARY. *TR
2002 OLDSMOBILE ALERO, TURN SIGNALS ARE NOT WORKING PROPERLY, SOMETIMES THEY JUST QUIT WORKING. IS THERE A RECALL FOR THIS PROBLEM AS I SEE THERE MANY COMPLAINTS WITH THE FLASHER UNIT OR HAZARD COMPONENT. WHEN I CALLED THE DEALER I WAS TOLD I COULD BRING IN THE CAR AND IT WOULD COST ME $100.00 TO SEE WHAT THE PROBLEM IS PLUS BE CHARGED TO FIX THE PROBLEM OR I COULD TAKE IT SOMEWHERE ELSE. THERE IS A DEFECTIVE PART THAT NEEDS TO BE REPLACED AS THIS IS A SAFETY ISSUE AND THE CONSUMER SHOULD NOT BE CHARGED TO HAVE THE PROBLEM CORRECTED. *TR
I PURCHASED A 2002 ALERO FROM THE DEALERSHIP. IT HAD A CERTIFIED STICKER AND A WARRANTY ON THE WINDOW. AFTER SIGNING ALL PAPERS AND PUTTING $2,000 DOWN ON IT, THE SALES MAN INFORMED ME THAT THERE WAS NO WARRANTY DUE TO THE AGE OF THE VEH. ABOUT A MONTH LATER, I BEGAN HAVING ISSUES WITH IT. 9-5-07 THE BRAKES WERE SQUEAKING AND MAKING LOUD NOISES. I HAD THE DEALERSHIP REPAIR IT UNDER WARRANTY. ON 9-10-07, THE FRONT WHEELS BEGAN TO SHAKE AND HEARD A LOUD NOISE AS IF THE WHEELS WERE GOING TO FALL OFF. THIS HAPPENED BY THE DEALERSHIP AS I WAS GOING TO WORK. I DROPPED IT OFF AND IT WAS REPAIRED. THEY SAID IT WAS THEIR FAULT DUE TO A FEW NUTS OR BOLTS FELL OFF. 5-6-08 IS WHEN THE CAR COMPLETELY LEFT ME STRANDED. TURN THE KEY, ALL LIGHTS COME ON AND SEAT BELT ALERT CAME ON. IT SOUNDED LIKE IT WANTED TO START BUT IT WOULDN'T. I HAD IT TOWED TO THE DEALERSHIP. IT COST ME $588.00 TO REPAIR IT. THEY SAID IT WAS THE PASS LOCK SENSOR. 9-3-08 MY CAR LEFT ME STRANDED AGAIN. IT HAD THE SAME ISSUE AS THE FIRST TIME. IT SOUNDED LIKE IT WANTED TO START BUT IT WOULDN'T. HAD IT TOWED TO THE DEALERSHIP AGAIN. THEY QUOTED ME $350 FOR REPAIR IT. THEY SAID IT WAS THE ANTI-THEFT MECHANISM IN THE IGNITION SWITCH. AFTER SPEAKING TO THE MANAGER, I PAID A $50 DEDUCTIBLE AND THE VEH WAS SUPPOSED TO BE REPAIRED. ON ABOUT 5-9-09 THE VEH LEFT ME STRANDED AGAIN. IT DISPLAYED THE SAME PROBLEMS AS THE PRIOR 2 INCIDENCES. I HAD THE VEH TOWED BACK TO THE DEALERSHIP AND THIS TIME THEY SAID AFTER THE DIAGNOSTIC, IT WAS THE BCM AND WOULD BE APPROX $480 TO REPAIR IT. A FEW DAYS LATER, I HAD A FRIEND TO HELP ME TOW IT TO MY HOME. I TURNED THE KEY AND IT STARTED UP FINE. I CALLED THE DEALERSHIP AND I WAS TOLD IT IS THE BCM AND IF THE VEH SITS LONG ENOUGH, IT MAY RESET AND START UP. HE ALSO SAID IT MAY LEAVE ME STRANDED AGAIN. I HAVE BEEN DRIVING THE VEH LOCALLY AND ON 11-27-09, THE VEH WILL NOT START. *TR
EXISTENCE OF ENGINE OIL APPEARING IN RADIATOR SYSTEM COOLANT. *TR
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. IT TOOK HIM APPROXIMATELY 40 MINUTES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPAIRED THE FUEL PUMP. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE FAILURE CONTINUED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE IGNITION SWITCH OF THE ELECTRICAL SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS ONLY OWNED THE VEHICLE FOR SEVEN WEEKS. THE FAILURE AND CURRENT MILEAGES WERE 74,000.
(1) NO WARNING -JUST AT DEALERSHIP 3 WEEKS BEFORE. (2) TIMING CHAIN BROKE WHILE ON INTERSTATE CAUSING CATASTROPHIC ENGINE FAILURE & HAD TO STEER CAR OFF TO SIDE OF ROAD WITH NO POWER & HIGH TRAFFIC LOAD. HAVE READ NOW OF NUMEROUS FAILURES OF OLDSMOBILE ALEROS WITH 2.2 ENGINE DUE TO A DEFECTIVE TIMING CHAIN TENSIONER THAT WAS APPARENTLY REDESIGNED IN 2005 TO ADDRESS THIS PROBLEM. NO RECALLS ON THIS DEFECT. (3) I AM HAVING ENGINE REPLACED AS IT IS DESTROYED FROM THE 70MPH FAILURE. ENGINE IS STILL AVAILABLE IF NEEDED FOR INVESTIGATION IF YOU LET ME KNOW REAL SOON. *TR
PASSLOCK THEFT DETERRENT SYSTEM KEEPS DISABLING VEHICLE. IT IS CURRENTLY IN THE SHOP FOR THE 4TH TIME FOR THIS PROBLEM. THE SECURITY LIGHT COMES ON, THEN THE VEHICLE EVENTUALLY WILL NOT START. *TR
A.. THE REAR WINDOW DEFROSTER QUIT WORKING. REPLACED FUSES, RELAY BUT STILL DID NOT WORK. HAVING DONE SOME INTERNET RESEARCH FOUND OUT THAT A REAR CONNECTOR WILL MELT. LOOKED AT THE REAR CONNECTOR AND IT HAD MELTED. DEALER CHARGES $ 45 FOR A NEW CONNECTOR SO I HOT WIRED IT TO THE MODULE. IF THEY MELT THEY SHOULD HAVE BEEN RECALLED. B. THE SECURITY LIGHT WILL COME ON AND WITHIN A FEW DAYS THE CAR WILL BE LOCKED DOWN. IF YOU SIT FOR 10 MINUTES WITH THE IGNITION ON BUT NOT STARTED THE SECURITY WILL RESET. LUCKILY FOR ME, THIS HAS NOT CAUSED ME ANY $, BUT I AM SURE OTHERS HAVE HAD TO PAY FOR TOWING. ONE SHOULD BE ABLE TO DISCONNECT THIS OPTION. *TR
WE HAVE BEEN HAVING TROUBLE WITH OUR TURN SIGNALS GOING OUT SPORADICALLY. WE NEVER KNOW WHEN THEY ARE GOING TO NOT WORK. THIS IS VERY DANGEROUS BUT WE WERE TOLD TAT ONLY CERTAIN VIN#S HAD THIS RECALL. HOWEVER THIS IS HAPPENING TO TOO MANY PEOPLE WHO ARE HAVING TO PAY OUT OF POCKET FOR THIS REPAIR, IT IS RIDICULOUS. WE ALSO LIKE MANY OTHERS HAVE HAD THE PROBLEM WITH NOT BEING ABLE TO START OUR VEHICLES BECAUSE OF THE IGNITION. WE HAD TO PAY $700 TO GET IT REKEYED, AND WE HAVE A PASSENGER WINDOW THAT HAS FELL INTO THE DOOR, WHICH STILL IS NOT FIXED. WE SHOULD ALL BE GIVEN THE OPPORTUNITY TO GET THE SIGNALS FIXED UNDER RECALL NOT JUST SOME WHEN ITS THE SAME PROBLEM. *TR
DRIVER WINDOW FELL DOWN INTO DOOR. *TR
TURN SIGNAL INDICATORS & LAMPS FAIL ERRATICALLY......THEN OPERATE REGULARLY BEFORE FAILING AGAIN. *TR
TURN SIGNALS AND FLASHERS DON'T WORK. SOMETIMES THEY WORK FINE, OTHER TIMES DO NOT. HAPPENS MORE AND MORE. SECURITY LIGHT FLASHES, WHEN FLASHING CAR WILL NOT START. *TR
ON 9/26/2007 MY 2002 OLDS ALERO REFUSED TO START, I FINALLY HAD TO LEAVE AT AT MY JOB, IT STARTED THE NEXT DAY, I CALLED THE DEALER (I HAD PURCHASED IT FROM DRIVETIME) IN NOV 2006, THEY STATED THAT I HAD TO BRING IT TO THEIR APPROVED MECHANIC, I TOOK IT THERE, THEIR MECHANIC STATED IT WAS THE FUEL PUMP AND IT WOULD COST 755.00. THAT INCLUDED THE DRIVERS WINDOW WHICH FELL INTO THE DOOR FOR THE SECOND TIME, I CALLED DRIVETIME WHO THEN PUT ME ON A REPAIR ASSISTANCE PROGRAM, I DROVE THE CAR HOME, THAT SAME DAY THE CAR WOULD NOT START AGAIN, IT IS NOW JANUARY 2008 AND I STILL DO NOT HAVE A WORKING VEHICLE AND AM REFUSING TO PAY FOR IT. THE MECHANIC CALLED ME BACK AND SAID THAT IT IS THE COMPUTER AND HE CANNOT FIX IT I NOW HAVE TO HAVE IT TOWED TO THE NEAREST DEALER WHO MAY OR MAY NOT FIX IT FREE OF CHARGE. I THINK ITS A DISGRACE, THAT A COMPANY CAN MAKE SUCH A PIECE OF JUNK HAVE ALL THESE COMPLAINTS ON IT AND NOTHING IS DONE. I FOR ONE AM NOT GOING TO PAY ONE MORE CENT, THE DEALER COULD KEEP THE CAR, AND DO WITH IT WHATEVER HE WANTS, I REALIZE THIS IS A REPOSESSION BUT I AM NOT A RICH PERSON AND IT IS OBVIOUS THAT PROBLEMS WILL ONLY GET WORSE WITH THIS VEHICLE, I THINK THERE SHOULD BE A CLASS ACTION SUIT AGAINST GM, OLDS, DRIVETIME FOR SELLING THE LEMON KNOWING ALL THE PROBLEMS THESE VEHICLES HAVE. *TR
THE ACCELERATOR PEDAL ON MY 2002 OLDS ALERO IS STICKING. THE FIRST TIME THIS HAPPENED I WAS GOING DOWN A MOUNTAIN I LIVE ON AND HAD TO BRAKE THE ENTIRE TIME; I HAVE NEVER HAD TO DO THAT BEFORE. THE SECOND TIME IT HAPPENED I WAS ENDED UP GOING 40 ON A FLAT ROAD AND MY FOOT NEVER HIT THE GAS PEDAL. THIS HAS HAPPENED ON SEVERAL OCCASIONS SINCE THEN AND I'M NOT SURE HOW TO FIX IT. THANK YOU. *TR
WHEN THE VEHICLE IS WORKED ON BY A MECHANIC, SUCH AS REPLACEMENT OF THE FUEL FILTER, IT DISRUPTS SOME COMPONENT IN THE CAR AND MAKES THE PASSLOCK SECURITY SYSTEM THINK THAT THE CAR IS BEING STOLEN. THIS SHUTS THE CAR DOWN AND DOESN'T ALLOW IT TO BE STARTED AGAIN. THIS COULD BE DEADLY IF TRAVELING AT HIGH SPEEDS OR IN HEAVY TRAFFIC.
MY 2002 OLDSMOBILE ALERO TURN LIGHTS,HIGH LIGHTS,HORN DOESN'T WORK. WORK SOMETIMES. I TOOK IT SEVERAL TIMES TO THE MECHANIC AND HE DIDN'T FIND ANYTHING. *TR
OUR DRIVERS SIDE WINDOW STARTED MAKING A FUNNY NOISE AND THEN IT FELL INTO THE DOOR. WE TOOK IT IN AND THEY SAID THE BRACKET THAT HOLDS IT ONTO THE MOTOR WAS BROKEN, AND WE HAD TO BUY A WHOLE NEW MOTOR. SO WE REPLACED IT IN AUGUST 2007. IT STARTED GIVING US PROBLEMS AGAIN IN APRIL 2008. THE PART IS NOW TOTALLY BROKEN AND WE ARE AGAIN REPLACING THE MOTOR AND BRACKETS. IN THE MEANTIME WE HAVE HAD THE EXACT SAME PROBLEM WITH OUR PASSENGERS SIDE WINDOW. WE HARDLY EVER ROLL DOWN OUR WINDOWS AND ARE VERY UPSET TO HAVE EXPERIENCED THIS PROBLEM WITH 3 SEPARATE UNITS. *TR
I HAVE A 2002 OLDSMOBILE ALERO GL SEDAN AND THE FOLLOWING HAS JUST STARTED TO HAPPEN WITHIN THE LAST COUPLE OF WEEKS: TURN SIGNAL MALFUNCTION THAT LEADS TO FLICKERING OR TOTAL FAILURE OF THE TURN SIGNAL LIGHTS AND THE INDICATOR ON THE INSTRUMENT PANEL - THIS IS EXACTLY WHAT PROMPTED A 2003 RECALL FOR OLDSMOBILE ALERO; MODEL YEARS 2000-2001. *JB
BLINKER IS VERY INTERMITTENT AND DANGEROUS. SOMETIMES IT WORKS, OTHER TIMES NOTHING. WHEN IT IS NOT WORKING THE HAZARD OR BLINKER SOUND SEEMS TO BE GOING OFF AND ON CONSTANTLY. THE REPAIR SHOP SAID THAT THEY WOULD HAVE TO TEAR APART THE WHOLE DASH JUST TO TROUBLESHOOT THE PROBLEM. THIS IS A VERY SCARY PROBLEM AND CAN POTENTIALLY LEAD TO TICKETS OR ACCIDENTS IF NOT FIXED. *TR
THE PASSLOCK 1 ANTI-THEFT SYSTEM FAILS ON MY VEHICLE. CAUSES THE FUEL SYSTEM TO SHUT DOWN AND VEHICLE TO EITHER NOT START OR SHUT DOWN. IT HAS DONE THIS WHILE SITTING IN MY GARAGE, AT STOP SIGNS,LIGHTS AND AS I WAS TURNING WITH IN FRONT OF ON COMING TRAFFIC (LUCKY I WAS NOT HIT). THIS 1ST OCCURRED IN 2007. AT THAT TIME, IT HAPPENED DAILY UNTIL MY CAR FINALLY WOULD NOT START AND I HAD TO HAVE IT TOWED FROM MY GARAGE TO A SERVICE CENTER. THE FAULT CODES SHOWED IT WAS THIS SYSTEM. THEY REPLACED THE PASSLOCK CYLINDER AND REPROGRAMMED MY KEYS. I WAS TOLD AT THE TIME, IT MAY NOT BE A PERMANANT FIX AS THERE IS A HIGH RATE OF REPEAT PROBLEMS. THIS WAS THE 2ND TIME I HAD THE CAR AT THE SHOP, I HAD THE ISSUE A MONTH EARLIER, BUT DUE TO MY BATTERY BEING RUN DOWN TRYING TO START MY CAR, IT WAS ASSUMED TO BE A BATTERY ISSUE. SO AFTER REPLACING THE BATTERY IT DID RUN FOR A MONTH BEFORE STARTING THIS ALL OVER AGAIN. MY CAR IS NOW AT THE SHOP WITH THE MOST LIKELY THE SAME TROUBLE. IT WAS OVER $600 THE FIRST TWO TIMES TO FIX MY CAR, AND I FEEL CAN BE A REAL SAFETY ISSUE GIVEN THE FACT I WAS ALMOST HIT, NOT JUST STRANDED. I WAS ALSO TOLD BY A G.M REP. THEY HAD NEVER HEARD OF THIS ISSUE, OR THE DEALERS THE REP. CALLED. THERE ARE HUNDREDS OF INTERNET POST FOR THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. ON MAY 21, 2007, THE CONTACT CRASHED INTO A TREE WHILE DRIVING 35 MPH. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUFFERED A SEVERE HEAD INJURY AND RECEIVED SEVEN STITCHES. THE DRIVER'S CHEST AND BACK WERE BRUISED. THE WEATHER WAS NOT A FACTOR. THE VEHICLE WAS DESTROYED AND IS CURRENTLY IN THE CONTACT'S GARAGE. A POLICE REPORT WAS FILED. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 71,000.
THE CAR SHUTS OFF WHILE DRIVING. IT IS HORRIBLE , STEERING WHEEL LOCKS, AND I PRACTICALLY HAVE TO BRAKE MY ARMS AND BACK TRYING TO TURN IT TO GET OUT OF TRAFFIC. WHEN IT SHUTS OFF IT MAKES AND AWFUL BUSSING NOISE AND ALL DISPLAY LIGHTS ARE LIT UP. I BELIEVE IT MAYBE WEATHER RELATED BECAUSE IT MOSTLY HAPPENS WHEN IT IS HOT OUTSIDE. WHEN I GO TO RESTART MY CAR I HAVE TO TURN THE KEY TO THE ON POSITION, AND MAKE SURE THE SERVICE ENGINE LIGHT TURNS ON BEFORE I CAN START THE CAR. OTHERWISE, IT WILL TURN OVER ,BUT WON'T FIRE UP. WHEN THE LIGHT DOES COME ON I CAN HEAR SOMETHING SWITCHING ON TOWARDS THE BACK OF THE CAR. SINCE I DON'T KNOW MUCH ABOUT CARS I AM ASSUMING THAT IT IS THE FUEL PUMP. IF ANYONE ELSE HAS THESE SAME PROBLEMS, AND HAS AN IDEA OF A WAY TO FIX THIS ,PLEASE LET ME KNOW SO THE CAR DOESN'T KILL ME.*AK
1. THE DRIVERS SIDE WINDOW AND PASSENGER SIDE WINDOW START TO SLOW DOWN WHEN BEING ROLLED UP OR DOWN, WITHIN WEEKS OF NOTICING THAT THE WINDOW WILL EITHER FALL TO THE BOTTOM OF THE DOOR OR GET STUCK ON THE TRACK. HAVE REPLACED EACH WINDOW MOTOR TWICE AND NOW REPLACING THE DRIVERS SIDE FOR THE THIRD TIME. THE WINDOW ALSO HAS TO BE REPLACED THIS TIME, BECAUSE OF CRACKS. THEY HAVE TOLD ME NOW, THAT OLDSMOBILE HAS CHANGED THE WINDOW MOTOR AND FRAME. MEANING THAT THE ENTIRE THINGS HAS TO BE REPLACED. COSTING WELL OVER 600 DOLLARS. IF GM WANTED TO CHANGE THE WINDOW SETTINGS AND EVERYTHING ELSE SHOULDN'T THEY HAVE SENT OUT A RECALL FOR THIS. WAS ALSO TOLD BY A GM DEALER IN PARTS THAT THE WINDOWS WERE NOT LASTING FOR THE ENTIRE LIFE OF THE CAR. *JB
OLDSMOBILES HAVE ELECTRICAL PROBLEMS AND I AM HAVING MORE ELECTRICAL PROBLEMS WITH THIS CAR. THIS WAS THE START OF MY PROBLEMS LAST YEAR FIRST IT WAS THE PASSLOCK SYSTEM THAT COST ME 775.00 TO FIX. I WENT TO THE MALL FOR LUNCH AND CAME BACK AND THE CAR WOULD MOT START. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP TO FIND OUT THAT SENSORS WERE NOT COVERED UNDER WARRANTY. THE PROBLEMS CONTINUE AND COME MORE FREQUENTLY THIS WAS 3-12-2008 THE SECOND PROBLEM COST ME 589.00 THE MODULE AND POIL PAVK ASSEMBLY, I WAS PARKED IN AT SCHOOL AND BARELY MADE IT HOME, THE CAR WAS GOING ALL OF 10-15 MILES AN HOUR AND WOULD NOT ACCELERATE, BY THE GRACE OF GOD I MADE IT HOME ONLY LIVE ABOUT 10 MILES FROM SCHOOL. WHEN I GOT UP THE NEXT DAY THE CAR WOULD NOT START AT ALL. HAD TO HAVE THE CAR TOWED TO THE MECHANIC. THIS STARTED MAY 1, 2008 THAT LEADS US TO PROBLEM THREE WHICH IS GOING ON RIGHT NOW THE TURNING AND HAZARD LIGHTS WORK SOMETIMES AND THE CAR MAKES A TICKING SOUND LIKE THE TURN SIGNAL IS ON WHEN ITS NOT AND THEM IT SOUNDS LIKE ITS SHORT CIRCUITING.. ( WAS TOLD THAT THIS IS COVERED BY GM, WILL CONTACT THEM TO SEE IF THIS IS TRUE) NOW HERE WE ARE AT PROBLEM THIS STATED 5-18-2008 FOUR IN A MATTER OF WEEKS: THE TRAC OFF LIGHT, SERVICE ENGINE SOON AND ANOTHER LIGHT IS ON THE DASH ( I WILL FOLLOW UP WITH WHICH LIGHT THAT IS) ALL OF MY PROBLEMS WITH THIS CAR HAS BEEN ELECTRICAL AND I WAS TOLD BY SOMEONE AT THE AUTO ADVANTAGE THAT THESE CARS ARE NOTIFIES FOR THIS. THERE REALLY SHOULD BE SOMETHING DONE IN REGARD TO THIS. I HAVE SEARCHED THE INTERNET AND IT IS FULL OF THE SAME ISSUES. THERE IS NOT WAY THAT ALL OF THESE PEOPLE LOCATED IN ALL STATES EVERYWHERE ARE HAVING THE SAME PROBLEMS AND THIS IS NOT A DEFECT THAT SHOULD BE REPAIRED BY GM AND NOT THE CONSUMER. *TR
TL*- THE CONTACT OWNS A 2002 OLDSMOBILE ALERO WITH A CURRENT AND FAILURE MILEAGE OF 181,000 MILES. WHILE DRIVING AT 35 MPH BEGAN DECELERATING AND THE VEHICLE LOST POWER WITH NO WARNING IN THE MIDDLE OF THE ROAD. THE WEATHER WAS SUNNY AND 75 DEGREES. SHE WAS ABLE TO RESTART THE VEHICLE AFTER 30 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED HER THAT THE VEHICLE WAS PART OF RECALL 07E021000 FOR FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES. THE RECALLED FAILURE COULD RESULT IN A FIRE, BUT THE CONTACT HAD NOT EXPERIENCED THE RECALL FAILURE TO DATE. SHE SPOKE WITH DELPHI, GM AND OLDSMOBILE DEALERS, AND NONE OF THE DEALERS WERE WILLING TO COMPLETE THE RECALL WORK FREE OF CHARGE. *AK THE CONSUMER STATED THE DEALERSHIP IS ASKING FOR ADDITIONAL MONIES BESIDES THE $417.21 THAT WAS ALREADY PAID. THE CONSUMER STATED THE VEHICLE IS STILL IN THE DEALERSHIPS POSSESSION AND SHE WANTS THE VEHICLE RETURNED WITH THE PROBLEM FIXED. THE CONSUMER STATED THAT ON 06/07/07 THE DEALERSHIP INFORMED HER TO PICK UP THE VEHICLE THAT IT WAS READY WHEN CONSUMER CAME TO PICK UP VEHICLE THE MANAGER INFORMED HER HE DOES NOT FEEL SAFE RETURNING THE CAR TO HER AND THE DEALERSHIP IS REQUESTING AN ADDITIONAL $262.00 FOR AN IGNITION SWITCH. UPDATED 06/25/07 *TR
TL*- THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. ON 4/6/07, WHILE DRIVING 55 MPH ,THE CONTACT HEARD A TICKING SOUND, AND SMELLED GASOLINE INSIDE THE VEHICLE, SO SHE TURNED THE IGNITION OFF. THE VEHICLE WAS TOWED TO FOX CHEVROLET IN LAUREL, MD. THE DEALER STATED THAT THE FAILURE WAS DUE TO COOLANT BEING MIXED WITH OIL ,CAUSING A LOSS OF COMPRESSION IN ALL CYLINDERS. THE ENGINE NEEDED TO BE REPLACED AT COST OF $2,600. THE WARRANTY EXPIRED AT 60,000 MILES. THERE WERE NO WARNING INDICATOR LIGHTS ON THE DASHBOARD. THE VEHICLE WAS AT THE REPAIR SHOP. THE CURRENT AND FAILURE MILEAGE WERE 84301. *AK UPDATED 0626/07 *TR
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE ABS AND 'TRACK OFF' WARNING LIGHTS ILLUMINATED. THE DEALER REPLACED THE RIGHT FRONT WHEEL HUB AND SENSOR. THE WARNING LIGHTS ILLUMINATED AFTER 1,000 MILES. THE DEALER STATED THAT THE LEFT FRONT WHEEL HUB AND SPEED SENSOR NEEDED TO BE REPLACED. THE PURCHASE DATE OF THE VEHICLE WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000.
2002 OLDSMOBILE ALERO GL CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION REPAIR. *MW THE IGNITION PASSLOCK CYLINDER AND MODULE WERE REPLACED FOUR TIMES. *JB
WHILE DRIVING DOWN THE ROAD, THE CAR SHUT OFF, I WAS UNABLE TO GET THE CAR RESTARTED AND WAS ALMOST REAR ENDED BY ANOTHER VEHICLE. I WAS TOLD THAT THE PASSLOCK ENGAGED WHILE THE CAR WAS IN OPERATION THEREBY TELLING THE COMPUTER THAT THE CAR HAD BEEN "STOLEN" AND TO SHUT OFF THE FUEL PUMP. I HAVE SINCE LEARNED THAT THIS "PASSLOCK" FAILURE IN GM VEHICLES IS A VERY COMMON COMPLAINT AND ONLY THE "DEALERSHIP" IS ABLE TO REPAIR IT. THE APPROX COST IS $900.00 IN WHICH THE DEALERSHIP WILL REPLACE THE IGNITION AND BCM MODULE WITH ANOTHER DEFECTIVE PART. OTHER INDIVIDUALS WITH THE SAME PROBLEM HAVE BROKEN DOWN AT NIGHT IN UNSAFE LOCATIONS, ON THE HIGHWAY, ETC AND ALTHOUGH GENERAL MOTORS HAS RECEIVED SEVERAL COMPLAINT'S THEY HAVE FAILED TO ISSUE A RECALL. *JB