There are 50 owner-reported driver assist & adas complaints for the 2021 Polestar Polestar 2in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Polestar has issued two recalls and claims they fixed the reverse camera issues with a software update, but they have not been remedied. When reversing, the camera screen will still often go blank, freeze, or stutter. I am not confident that the picture I'm seeing on the screen is a real time depiction of the view behind me or is simply frozen. This presents safety issues where the screen may have frozen or gone blank just before someone runs behind the vehicle, and the driver is led to believe there is nothing behind the vehicle.
Backup Camera still doesn't function when reversing after multiple recalls.
The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.
2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car was updated past 3.2.8. The issue is caused by extremely dated hardware. The processor, and memory are insufficient for the more modern software that is being released. I also believe this is why my car will slam on the brakes in reverse when there is no object behind the car while I am reversing. Polestar has released a IHU hardware upgrade in other Polestar markets, but has not given any dates or information for this to be released in the US. A further software update is not going to rectify this issue, unless features are removed to fre up resources. Not a safety concern but Media will stop playing in SiriusXM and have to be restarted after 20 minutes of driving. After parking over night the IHU will take 2-3 minutes to fully wake up to be able to set navigation or activeate Apple Car play.
An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable, it the camera goes in to 360 degree mode. Happens about once a week or every two weeks
Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unavailable. Dealer states there is no fix.
Back up camera not available. Again.
When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and an error appears on the screen saying camera is temporarily unavailable. There have been multiple recalls on this issue and the updates have not resolved the issue. My car is on software 3.6.4
Rear camera constantly “unavailable”
The back up camera constantly fails to turn on. It appears to be a known defect of the car. Service centers seem to have no fix for the issue.
ever since I bought the vehicle, I would often get an alert when putting into reverse that the rear reverse camera "Camera is Temporarily Unavailable". I did have the recall linked to this issue executed on the car. While the issue occurs less, it still does occur.
The backup camera does not function about 50% of the time. Polestar did issue a OTA software update that I have installed several months ago (software version 3.6.4) but the issue has not really improved. I was hoping that another update might be issued but so far, nothing. I should note that it is not just the backup camera, the entire infotainment has been very buggy and laggy as well but the backup camera is a real safety issue while the rest is more of an inconvenience.
Backup camera often doesn’t work when reversing even after previous recall
Back up camera intermittently stops working and “camera is temporarily unavailable” displayed on infotainment screen. I have to back up my car 2-3 times a week with no backup camera. Cars software is up to date on 3.6.4
The rear-view camera fails to activate or remain active when the car is in reverse. Despite applying all available software updates, including for recalls meant to address this problem, it persists. The screen may go blank or indicate "camera unavailable."
On September 7, 2025, I had a total failure of the forward looking radar system in the vehicle. The symptoms were an error "Collision Avoidance system unavailable" and symbol on the driver display after starting the vehicle, and attempting to activate cruise control (which is typically adaptive cruise control) results in an "Unavailable" error. The symptom occurred suddenly after an otherwise unremarkable drive cycle, and the radar sensor appears to be free of any obstructions. This renders an otherwise key safety feature of the vehicle in reducing the chance of a forward collision completely inoperable, and due to service backlogs, I am unable to have the issue addressed by the dealer/service provider for at least a month, meaning the vehicle will remain stuck in this state until then. Prior to this, I have received "Camera temporarily unavailable" errors when in reverse (inhibiting the backup camera feature from operating as intended), even after updating to the latest software version as indicated by the most recent safety recall notice. I've also received very intermittent errors around the blind spot sensor/rear auto-brake/park assist system -- and these three errors occur at the same time -- but I have not seen this error either in the days before or after receiving the collision avoidance system unavailable error.
The backup camera is unavailable when reversing.
This is a follow up to repairs made under previous recall number 25V-280; 'camera is temporarily unavailable' error when the car is operated in reverse. Despite being on the most recent version of the infotainment software (v 3.6.4) this problem persists in my vehicle. On many occasions since the most recent software update the rear view camera displays the error message (as above). This occurs at least as often as it did before the latest software update, several times per week during normal use. I have documented a few of these on 2/27/2025, 7/4/2025, 7/20/2025, 7/24/2025/ 7/27/2025, 7/30/2025, 8/2/2025, 8/30/2025. These are not the only instances but reflect the continuing pattern of cameral issues over the time since the latest software update.
Put the vehicle into reverse and the backup camera was listed as unavailable
The reverse camera continues to fail regularly, especially within the first few minutes of using the vehicle. I shift to reverse, and rather than seeing the video from the reverse camera, I see the message "Camera is temporarily unavailable" or something to that effect. My car is updated to the most recent software (version 3.6.4) which I believe was intended to fix this issue as a recall, but there has been no improvement.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026