2002 Pontiac Grand Prix Complaint Log

2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V701. *SMD

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE CAR WAS SITTING IN THE PARKING LOT AT MY HUSBAND'S WORKPLACE. HE CAME OUT AND STARTED THE ENGINE LIKE ANY OTHER DAY AND SMOKE STARTED POURING OUT OF THE A/C VENTS. SO, HE QUICKLY SHUT OFF THE CAR AND GOT OUT. THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE. HE HAD TO USE A FIRE EXTINGUISHER TO PUT IT OUT.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE UNOCCUPIED VEHICLE WAS PARKED AND SMALL FLAMES IGNITED FROM UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES HIMSELF. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH SMOKE COMING FROM THE ENGINE WHILE DRIVING 30 MPH. THE FAILURE MILEAGE WAS 177,000. UPDATED 02/10/16*LJ *CN

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE LEAKED OIL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ENGINE; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED SMOKE WAS VISIBLE FROM UNDER THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

RECEIVED A RECALL NOTICE YESTERDAY, DECEMBER 15,2015 FOR THIS VEHICLE DUE TO A POTENTIAL ENGINE COMPARTMENT FIRE. A LITTLE TOO LATE AS THIS CAR WAS TOTALLY CONSUMED AFTER THE ENGINE CAUGHT FIRE ON NOVEMBER 20,2015. FORTUNATELY, OTHER THAN SERIOUSLY FRAYED NERVES, MY DAUGHTER IS OK, ALTHOUGH MANY OF HER PERSONAL POSSESSIONS AND CLOTHING IS GONE, NOT TO MENTION THE VEHICLE AND ALL EXPENSES INVOLVED. SHE WAS DRIVING AT THE TIME WHEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD, MADE IT AS CLOSE TO THE RIGHT SHOULDER BEFORE FLAMES STARTED COMING OUT

ENGINE COMPARTMENT FIRE AS STATED BY GM RECALL #15757 WHEN PARKED AT WORK

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, IT BEGAN SMOKE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR VALVE COVER GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) BUT STATED THAT BOTH GASKETS WERE NOT UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

ON NOVEMBER 4TH, 2015- WHEN WE STARTED OUR CAR A LOUD POPPING SOUND WAS HEARD, IMMEDIATELY WE TURNED THE IGNITION OFF. THINKING MAYBE IT WASN'T THE CAR THAT MADE A SOUND, WE RESTARTED THE CAR. THE RPM'S SHOT UP AND WHITE SMOKE STARTING FILLING THE INTERIOR OF THE CAR. TURN IGNITION BACK OFF AND JUMPED OUT AND OPENED THE HOOD, THINKING IT MAY HAVE BEEN THE RADIATOR THAT CRACKED. THE ENGINE COMPARTMENT WAS ON FIRE. FIRE WAS EXTINGUISHED. RECALL 15757 WASN'T RECEIVED UNTIL DECEMBER 2015. I TRIED TO REACH A LOCAL GMC DEALERSHIP ABOUT THIS ISSUE, HAVE NOT RECEIVED A CALL BACK YET.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN THE HOOD WAS OPENED, FLAMES ERUPTED FROM THE ENGINE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,704.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/15/15. *JB

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR EMITTED FROM THE VEHICLE AS THE FRONT END CAUGHT FIRE WITHOUT WARNING. THE FIRE EXTINGUISHED ITSELF INDEPENDENTLY. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER ARRIVING TO WORK, DRIVING 22 MILES WITHOUT DIFFICULTY, PARKED THE CAR WHERE I WORK IN PA. I WAS IN WORK FOR 5 MINUTES AND THE ENGINE CAUGHT FIRE. THE CAR WAS TOTALED FROM MY INSURANCE COMPANY. I LATER FOUND OUT THERE WAS A RECALL ON THIS VEHICLE IN OCTOBER OF 2015. I WAS NEVER NOTIFIED OF 2 OTHER RECALLS ON THIS VEHICLE ALL THREE FOR OIL LEAKS. FIRE AND POLICE OF HERMITAGE PA, ARRIVED AT SCENE TO PUT OUT THE FIRE AND IT WAS TOWED TO AWAIT TO BE EVALUATED BY INSURANCE COMPANY STATE FARM. I AM NOT PLEASE THAT I WAS NOT NOTIFIED ABOUT THE PREVIOUS RECALLS ON THESE GRAND PRIX VEHICLES SINCE I GOT THE CAR IN 2008.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SMOKING AND THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. A MECHANIC FROM THE GAS STATION EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED OR MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TOWED AND WAS PARTIALLY REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 202,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON THE AFTERNOON OF AUGUST 24TH. WHEN PARKING IN MY DRIVEWAY I SUDDENLY NOTICED MY BRAKE PEDAL BECOME MUSHY AND DROP ALL THE WAY TO THE FLOOR. WHEN I EXITED THE CAR, I NOTICED PUDDLES OF BRAKE FLUID ON THE PAVEMENT. I IMMEDIATELY BROUGHT THE CAR TO AN AUTO SHOP FOR REPAIR. HE SAID I HAD A CORRODED BRAKE LINE THAT BURST AND CAUSED THE LEAK OF BRAKE FLUID AND THE BRAKES TO FAIL. I WAS CHARGED $140.00 FOR THIS REPAIR. I DROVE THE CAR FOR 1 DAY AND THEN PROCEEDED TO VACATION FOR A WEEK. UPON MY RETURN I USED THE CAR AGAIN FOR ANOTHER DAY WITHOUT ANY ISSUES. ON THE MORNING OF SEPTEMBER 3RD I PROCEEDED TO GO SHOPPING WITH THE CAR. AFTER COMPLETING MY SHOPPING ON THE WAY HOME I NOTICED THE BRAKE PEDAL BECOMING MUSHY AGAIN. AS THE DRIVE HOME PROGRESSED I NOTICED THE BRAKE PEDAL GOING ALL THE WAY DOWN LIKE IT DID THE PREVIOUS WEEK. I PROCEEDED TO BRING THE CAR TO THE MECHANIC AGAIN. HE NOTICED ANOTHER 3 BRAKE LINES WERE BUSTED. HE REPAIRED THEM AT A COST OF 284.00. IT IS FRIGHTENING TO THINK THAT THIS COULD HAPPEN TO A VEHICLE THAT HAS LESS THAN 28,000 MILES.

AFTER A RAIN STORM WIPERS DID NOT GO TO THE ORIGINAL POSITION WHEN WIPERS WERE IN "OFF" POSITION, THEY STAYED IN AN UPRIGHT POSITION. I HAD A REPLACEMENT WIPER MOTOR INSTALLED AND WHEN USING THE DELAY SPEED IT STOPS IN THE UPRIGHT POSITION FOR A MINUTE AND REPEATS THAT DURING THE WIPING CYCLE. ANOTHER 2 MOTORS WERE INSTALLED WITH THE SAME PROBLEMS. TILL THIS DAY I STILL HAVING THIS PROBLEM. I NOTICE THAT THERE WAS A RECALL ON LATER MODELS WITH WIPER MOTORS. ALSO, DURING RAIN DAYS, WATER GETS INTO BOTH OF THE REAR BRAKE LENS, IF IT'S A HEAVY RAIN THE LENS FILL UP WITH WATER AND SHORT OUT THE BULBS IN BOTH LENS. I HAVE SEEN THIS IN MANY OF THE 2002 GRAND PRIX CARS. HOPEFULLY, BOTH OF THESE PROBLEMS COULD BE TAKEN CARE OF UNDER A RECALL.

IGNITION SWITCH IS BAD. SOMETIMES IT STARTS AND SOMETIMES IT DOES NOT. I HAVE ALREADY REPLACED THE STARTER AND THE PROBLEM PERSISTS.

CAR INTERMITTENTLY STALLS FROM SLOW SPEEDS (<30 MPH) OR AFTER STARTING FROM A COMPLETE STOP. COMPLETE AND ALMOST IMMEDIATE LOSS OF MOTOR AND POWER STEERING MAKING IT DIFFICULT, IF NOT IMPOSSIBLE, TO STEER. WILL SOMETIMES NOT STAY RUNNING RIGHT AFTER STARTING. MIGHT TAKE TWO OR THREE ATTEMPTS TO GET VEHICLE TO START. CRANK SENSOR REPLACED, MASS AIRFLOW SENSOR CLEANED. NO CODES OR CHECK ENGINE LIGHT SO NO GOOD WAY TO TROUBLESHOOT. THIS IS EXTREMELY DANGEROUS AS IT CAN STALL AT ANY TIME WITHOUT WARNING. WILL USUALLY START AGAIN WITHIN A MINUTE BUT THEN WILL STALL OUT AGAIN AT ANY MOMENT WITHOUT WARNING.

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS STOPPED AT A SCHOOL, IT CAUGHT ON FIRE. THE CONTACT STATED THAT A VOLUNTEER FIREMAN ON THE SCENE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PLACING THE VEHICLE IN REVERSE TO PULL INTO THE DRIVEWAY, THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT. THE CONTACT AND PASSENGER WERE ABLE TO EXIT THE VEHICLE. THE CONTACT ATTEMPTED TO LIFT THE HOOD BUT WAS UNABLE TO DUE TO EXTENSIVE FLAMES EMITTING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E021000 (FUEL SYSTEM, OTHER), 09V116000 (ENGINE AND ENGINE COOLING), AND 08V118000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

I MARCH OF 2015, MY 2002 GRAND PRIX ENGINE COMPARTMENT CAUGHT FIRE. AN OFF DUTY FIRE DEPT. OFFICER WAS NEAR BY AND ABLE TO EXTINGUISH THE FIRE. I TOWED MY CAR TO MY WIFE'S UNCLES HOUSE. MY VEHICLE REMAINS THERE. I WAS UNSURE WHAT TO DO UNTIL I RECEIVED THE LETTER ALERTING ME OF THE RECALL. I HAVE ALERTED THE STATE ONCE I RECEIVED THE FIRST LETTER LATE DECEMBER 2015. I HAD NOT HEARD BACK. I AM CURIOUS WHAT STEPS TO TAKE NOW. MY CAR IS IN THE SAME PLACE AS BEFORE. THE ENGINE DID CATCH FIRE AND HAS BEEN UNABLE TO START SINCE THE INCIDENT. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE. [XXX] WHEN THE FIRE OCCURRED, THE CAR HAD BEEN RECENTLY PARKED AFTER DRIVING A SHORT DISTANCE. IT WAS PARKED IN FRONT OF THE LOCAL ELEMENTARY SCHOOL FOR A FEW MINUTES WHEN THE FIRE HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE TIRES WERE UNABLE TO BE ROTATED DUE TO A SEVERELY CORRODED SUBFRAME. IN ADDITION, THE REAR SWAY BAR LINK FRACTURED AND THE BRAKE PEDAL WAS HESITANT WHEN DEPRESSED. THE INDEPENDENT MECHANIC REPLACED THE REAR SWAY BAR LINK AND BRAKE LINES HOWEVER, THE SUB FRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THERE WAS AN INTERNAL LEAK OF OIL ONTO THE EXHAUST MANIFOLD THAT CAUSED EXCESSIVE SMOKE UNDER THE HOOD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) MONTHS LATER AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. APPROXIMATELY TEN MINUTES AFTER THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS SALVAGED. THE CONTACT HAD PROPERTY DAMAGE. A POLICE REPORT WAS FILED.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL COMPONENT AND CONSEQUENCE WERE DIRECTLY RELATED TO THE FAILURE DIAGNOSED BY THE FIRE DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 11/21/2017*JS

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS SMOKE AND SPARKS COMING FROM BOTH THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION AND WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. *TR

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS SMOKE COMING FROM THE HOOD. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THERE WAS A FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND DISCOVERED FLAMES. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE KEY FAILED TO RELEASE OUT OF THE IGNITION AND THE SHIFT LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION START SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

MY DAUGHTER WAS DRIVING ON A GRAVEL ROAD, GOING AROUND A CURVE. ANOTHER VEHICLE CAME AROUND THE CURVE FROM THE OPPOSITE DIRECTION AND HIT HER HEAD ON. BOTH AIR BAGS FAILED TO DEPLOY. MY DAUGHTER (DRIVER) AND A PASSENGER BOTH HAD MINOR HEAD INJURIES DUE TO HITTING THE WINDSHIELD. THE CAR IS CONSIDERED A TOTAL LOSS. I WAS NEVER NOTIFIED OF ANY RECALL ON THE AIR BAGS. BOTH GIRLS HAD TO SEEK MEDICAL ATTENTION DUE TO THE CONCERN OF HEAD INJURY AND/OR CONCUSSION, RESULTING IN MEDICAL COSTS. *TR

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE FIRE CHIEF STATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 191,000.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE REMAINED ON WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,361.

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS INVOLVED IN A VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO PROVIDE RESTRAINT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 168,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CRASH WAS A HEAD ON COLLISION. THE DRIVER AND PASSENGER RECEIVED HEAD INJURIES, HEADACHES, LOW BACK AND LEG PAIN. THE CONSUMER HAD A HERNIATED DISC. UPDATED 4/30/2015 *JS

WE WERE TRAVELING WEST BOUND ON 28TH STREET WHICH HAS TWO LANES EACH DIRECTION PLUS A TURNING LANE. WE WERE IN THE RIGHT LANE AND THE LEFT LANE TRAFFIC HAD COME TO A STOP. AS WE CAME UP TO THE STOPPED CAR A PICKUP TRUCK WAS TURNED LEFT INTO OUR LANE TRYING TO CROSS BOTH LANES. HE CAME ACROSS PRETTY FAST AND WE HIT THE FRONT LEFT BUMPER PRETTY MUCH DEAD CENTER. I STEPPED ON THE BRAKES AS HARD AS I COULD HE WAS JUST TO CLOSE TO AVOID HIM. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK UP RIGHT AWAY THEY EXTENDED TO FAR OUT BEFORE THEY LOCKED. MY FACE HIT THE STEERING WHEEL AND BENT UP MY GLASSES AND MY STOMACH AND FROM MY MIDDLE BACK TO THE MIDDLE OF MY HIP WHERE THE BUCKLE IS. I'VE BEEN HAVING A HEADACHE, BLURRY VISION AND MISERABLE EYE PAIN AND PAIN DOWN MY NECK AND TINGLING FINGERS. ER DOC SAID SPRAINED NECK AND BACK. MY WIFE HAS HUGE BRUISES ACROSS HER BODY. SHE IS SUFFERING FROM NECK PAIN,HEAD PAIN,HEADACHES,LEG PAIN, PELVIC PAIN AND IS NAUSEOUS AND HAS BEEN VOMITING. THE IMPACT WAS HARD ENOUGH TO PUSH THE TRUCK ABOUT 15 FEET SIDEWAYS. IT RIPPED HOOK FROM THE HOOD AND BENT THE HOOD UP.THE PASSENGER SIDE FENDER GOT PUSHED BACK INTO DOOR SO HARD TO OPEN AND FENDER WAS CAVED IN WHEN DOOR WAS PRIED OPEN. THE BATTERY BOX WAS BENT. WIPERS WERE BENT, WINDSHIELD GOT BROKE. THE BUMPER AND GRILLED WAS PUSHED BACK AND AIR VENTS RIPPED FREE. HEADLIGHTS WERE BROKEN. INSURANCE COMPANY TOTALED THE CAR. I ASKED THE GUY AT THE LOT WHY THE BAGS DIDN'T GO OFF AND HE SAID HE WAS SURPRISED BECAUSE IT WAS OBVIOUS TO HIM THAT THERE WAS MORE THAN ONE SENSOR HAD BEEN HIT. OF COURSE WAITING THE WEEK LIKE THE ER DOC SAID TO WAIT TO SEE OUR OWN DOCS AND BEING A HOLIDAY WEEKEND JUST DELAY THINGS. MY LAPTOP SCREEN GOT BROKE AND SO MUCH IS GOING TO COME OUT OF MY OWN POCKET. THEY THAN TELL ME I HAVE TO PAY SALES TAX ON THE MONEY I'M GETTING FOR THE CAR. *TR UPDATED 1/28/2015 *JS

AS IM DRIVING THE VEHICLE STALLS AND TURNS OFF..THEN I HV TO PUT IT ON NEUTRO AND TURN IT BACK ON THEN IT TURNS ON LIKE IF NOTHING AND STOPS AGAIN. IT SHUTS DOWN WHILE IM DRIVING ON FREEWAY BUSY STREETS EVERYWHERE AND I ALMOST GOT HIT STRAIGHT ON CAUSE THE CAR JUST TURN OFF AND STOPPED IN THE MIDDLE OF INTERSECTION. *TR

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS PURCHASED BY A PREVIOUS OWNER, THE AIR BAGS WERE NOT SECURED FOR THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE AIR BAGS DEPLOYED AND STATED THAT THE VEHICLE WAS PURCHASED IN THAT CONDITION. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND WAS NOT ABLE TO PASS DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY NAME IS [XXX] AND THE PURPOSE OF THIS NOTIFICATION IS TO FILE A FORMAL COMPLAINT AGAINST THE GENERAL MOTORS CORPORATION. I WAS THE REGISTERED OWNER OF A 2002 PONTIAC GRAND PRIX AND THROUGH MY RESEARCH, I AM AWARE OF AN ACTIVE RECALL ON THIS VEHICLE DUE TO A SMALL OIL LEAK THAT COULD RESULT IN AN ENGINE FIRE. I NO LONGER OWN THE ABOVE SAID VEHICLE AS THE VEHICLE WAS DEEMED A TOTAL LOSS IN AN ENGINE FIRE THAT RESULTED FROM A SMALL OIL LEAK . ON MAY 6TH, 2014, MY HUSBAND WAS DRIVING THE VEHICLE HOME FROM WORK AND OBSERVED SMOKE COMING FROM UNDER THE HOOD. HE PARKED THE VEHICLE OUTSIDE OF OUR HOME AND UPON OPENING THE HOOD, A FIRE ERUPTED FROM UNDER THE ENGINE. AFTER FURTHER INVESTIGATION FROM THE ORLAND PARK FIRE PROTECTION DISTRICT, THE CAUSE OF THE FIRE WAS DETERMINED TO BE ELECTRICAL THAT ORIGINATED FROM THE WIRE HARNESS DUE TO DROPS OF HOT OIL FROM A SMALL OIL LEAK. THIS WAS ALSO CONFIRMED BY A CERTIFIED MASTER AUTOMOBILE TECHNICIAN. I HAVE SINCE ATTEMPTED TO CONTACT THE GENERAL MOTORS CORPORATION TO TILE A COMPLAINT REGARDING THE MATTER, BUT GENERAL MOTORS HAS NEVER RESPONDED TO MY COMPLAINT NOR HAVE THEY ATTEMPTED TO CONTACT ME REGARDING THE ISSUE. IT IS MY BELIEF THAT THE GENERAL MOTORS CORPORATION HAS HAD KNOWLEDGE OF THIS ONGOING PROBLEM AND BECAUSE NO REMEDY HAS BEEN DETERMINED BY THE GENERAL MOTORS CORPORATION TO RESOLVE THIS MATTER, I BELIEVE THAT THEY SHOULD BE HELD ACCOUNTABLE FOR THE LOSS OF MY VEHICLE AND THEIR FAILURE TO COMMUNICATE THE FAULTY ISSUE AND THEIR FAILURE TO PROPERLY INVESTIGATE THE MATTER. IT IS ALSO MY BELIEF THAT THE GENERAL MOTORS CORPORATION SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR THE LOSS OF MY VEHICLE BY COMPENSATION OR REPLACEMENT OF MY VEHICLE. I AM ALSO SUBMITTING PHOTOGRAPHS THAT WERE TAKEN AFTER THE FIRE WAS EXTINGUISHED BY THE ORLAND PARK FIRE PROTECTION DISTRICT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LAST MONDAY I WAS GOING TO THE BALL FIELD TO WATCH MY NEPHEW PRACTICE BASEBALL. I PULLED IN, SHUT MY CAR OFF AND WENT TO GET THE STROLLER OUT OF MY TRUNK FOR MY DAUGHTER. I STARTED TO SEE SMOKE, AND THEN I STARTED SMELLING IT ALSO. I HURRIED AND GOT MY DAUGHTER INTO THE STROLLER AND THEN SAW THE SMOKE STARTING TO GET HEAVIER. I POPPED MY HOOD AND OPENED IT AND IT WAS IN FLAMES. I TRIED TO GET WATER BUT I DIDN'T HAVE NONE. I THEN CALLED 911 AND THE FIRE SQUAD CAME AND PUT THE FIRE OUT. I HAD NO CLUE AT THE TIME WHY IN THE WORLD MY CAR CAUGHT ON FIRE I WAS JUST EXCITED THAT NEITHER MY DAUGHTER OR I WERE HARMED. UNFORTUNATELY I ONLY HAVE LIABILITY ON MY CAR SO THERE WAS NOTHING I COULD DO FOR IT. I DECIDED TO SEARCH GOOGLE THAT NIGHT AND SEE IF THIS HAD HAPPENED TO OTHERS BEFORE AND THERE I FOUND OUT THAT THERE HAD BEEN A RECALL ON MY CAR FOR ENGINE FIRES. I HAD NO CLUE THERE HAD BEEN A RECALL DONE IN 2009 FOR MY CAR. WAS WONDERING IF SOMEONE COULD HELP ME OUT WITH MY SITUATION. *TR

DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL WE COULD GET IT FIXED. NOW THE FRONT ELECTRONIC PASSENGER WINDOW WILL NOT MOVE UP OR DOWN. THIS HAS HAPPENED WITHIN A FEW MONTHS OF EACH OTHER FOR " NO EXPLAINABLE REASON". MY HUSBAND AND I ARE IN OUR 50'S, WITH NO CHILDREN OR PASSENGER'S IN THE CAR, AND HAVE NEVER HAD THIS HAPPEN TO ANY CAR WE'VE OWNED IN THE PAST. HELP, WE KNOW THIS IS VERY DANGEROUS AND NOT NORMAL! *TR

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO SMOKE AND BURST INTO FLAMES. THE VEHICLE HAD BEEN DRIVEN FIVE MILES PRIOR TO THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXSTINGUISED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE WOULD RANDOMLY JUST SHUT OFF WHILE DRIVING.THERE WOULD BE NO INDICATION BEFOREHAND(LIKE SPUTTERING OR STALLING). IT WOULD JUST COMPLETELY SHUT OFF SOMETIMES WHILE DRIVING AT A REGULAR SPEED SOMETIMES AT A STOP. I WOULD LOSE ALL POWER STEERING POWER BRAKES ETC. I CONTACTED PONTIAC AND THEY TOLD ME THAT THERE WAS A LETTER (NOT A RECALL) SENT OUT ON THIS CAR THAT COULD HAVE A CATALYTIC CONVERTER. THEY SET UP AN APPT. WITH A LOCAL DEALER. CAR WAS TAKEN THERE TO HAVE CONVERTER CHECKED (WHICH THEY SAID WAS OK) AND ALSO TO FIX WHAT WAS CAUSING CAR TO SHUT OFF. BOTTOM LINE, THEY INFORMED ME CAR WAS SHOWING NUMEROUS CODES ON COMPUTER. I TOLD THEM I ONLY WANTED TO FIX WHAT WAS CAUSING VEHICLE TO SHUT OFF.THEY INFORMED THAT ANY ONE OF THE CODES COULD CAUSE THE PROBLEM. I LEFT THERE WITH A BILL OVER 1500.00 AND VEHICLE SHUT OFF ON ME WITHIN 2 DAYS OF REPAIRS(WHICH WE LATER ARGUED WOULD NOT CAUSE THE PARTICULAR PROBLEM).THEY HAD ME BRING CAR BACK AND TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS IT THREW A CODE. WITH ALL THE GM IGNITION PROBLEMS, JUST WONDERING IF PERHAPS THIS COULD BE MY PROBLEM ALSO BUT HAVE YET TO SEE MY CAR ON RECALL. ANY HELP OR WHO I CONTACT/COMPLAIN TO WOULD BE GREATLY APPRECIATED. I HAVE BECOME VERY NERVOUS DRIVING AND HAVE GRANDCHILDREN THAT I DON'T WANT TO TRANSPORT IF THIS IS A SAFETY ISSUE BECAUSE IT CAN GO SEVERAL DAYS OK THEN SOMETIMES WILL SHUT OFF SEVERAL TIMES A DAY AT RANDOM TIMES. AFRAID THAT ONE DAY IT WILL SHUT OFF AND CAUSE A CRASH AS I HAVE BEEN CLOSE SEVERAL TIMES. *TR

WHILE DRIVING, THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND ONLOOKERS WERE FLAGGING DOWN THE CAR. WHEN I GOT OUT OF THE CAR AND CALL FIRE RESCUE THE CAR CAUGHT ON FIRE FROM THE FRONT ENGINE PART AND THEN THROUGH THE WHOLE CAR. GM HAS ALREADY BEEN NOTIFIED AND LOOKING INTO THE CLAIM. *TR

MY DAUGHTER WAS DRIVING MY CAR ON A SNOW DAY AND SHE STEP ON BRAKE AND THE CAR SPINE AND HIT BRIDGE BASE . DAMAGE ONLY THE FRONT BUMPER COVER , NOTHING ELSE IM TALKING ABOUT LIGHT DAMAGE AND I DON'T UNDERSTAND WHY THE BOTH DRIVER AND PASSENGER BAGS SPLOUD.., THE PASSENGER BAG WAS SO POWER FULL THAT CRACK THE WIND SHIELD , IF YOU WANT ME TO SEND A PICTURE I WILL. I JUST WANNA FIND OUT WHY THIS BAG NOT WORK RIGHT , AND WHO'S GOING TO BE RESPONSIBLE FOR THIS MESS. THANKS. *TR