NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Pontiac Grand Prix. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT BUCKLE WORKED INTERMITTENTLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEAT BELT BUCKLE AT THE COST OF $160.68. SHE WILL CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,499 AND CURRENT MILEAGE WAS 54,550.
ME AND MY PARTNER WERE DRIVING ON HWY 1-20 WHEN A CAR THAT WAS IN FRONT OF US (WE WERE IN THE FAR LEFT LANE BY THE MEDIAN) IN THE 3 WAY LANE HWY HIT US HEAD ON. MY AIRBAG IN MY VEHICLE DID NOT COME OUT. *TR
POWER STEERING PUMP IS LOSING FLUID,THIS HAS HAPPENED TWICE NOW. CAR WAS TAKEN INTO DEALER AND NO LEAKS,OR FLUID WAS FOUND UNDER CAR. ALL THEY WOULD DO IS FILL UP PUMP WITH MORE FLUID.THE FLUID MUST BE GOING SOMEWHERE? MY CAR MAKES A VERY HIGH WHINING SOUND WHEN IT GETS LOW ON FLUID. I WAS TOLD THIS IS A VALVE PROBLEM IN PUMP BY OTHER PEOPLE. *TR
MY CAR AT ONLY 54K MILES, TRANSMISSION FAILED, CAUSING TO LOOSE POWER IN TRAFFIC. I HAD THE TRANSMISSION REBUILT ($2400), 8 MONTHS LATER IT FAILED AGAIN ($1200), 2 MONTHS LATER, FAILED AGAIN ($0-WARRANTY). MECHANIC FINALLY FIGURED OUT IT WAS SOME PRESSURE RELIEVE VALVE ON THE TRANSMISSION, CAUSING PRESSURE TO BUILD UP, CAUSING THE TORQUE CONVERTER TO EXPLODE, SENDING DEBRIS THROUGHOUT THE TRANSMISSION. I DID NOT GO TO DEALER AS CAR FOR THAT MODEL YEAR WAS OUT OF WARRANTY, BUT WENT TO TRANSMISSION SHOP WHO HAS BEEN IN BUSINESS FOR ABOUT 30 YEARS. I WROTE TO GM, BUT GOT NO MONETARY SATISFACTION. MANY PEOPLE I'VE READ ABOUT ONLINE WITH THIS TYPE OF TRANSMISSION HAVE HAD SIMILAR PROBLEMS. I'VE NEVER HAD TRANSMISSION TROUBLE IN ALL THE CARS I'VE EVER OWNED. IT WOULD SEEM THERE IS A DEFECT IN THIS MODEL, AND WOULD LIKE TO RECOUP THE MONEY SPENT ON THIS ISSUE. IT SEEMS IT'S ON GM MODELS WITH A V8 FRONT WHEEL DRIVE TRANSMISSION. LIKE THE PONTIAC GRAND PRIX GXP, AND MONTE CARLO SS, BUICK LUCERNE V8. *TR
STEERING WHEEL MAKING SQUEAKY NOISE, AS WELL AS SOMETHING IN THE CAR MAKING GURGLING WATER SOUND IN THE DASHBOARD. *TR
2005 PONTIAC GRAND PRIX GT 3.8 L V6 ENGINE: THE RACK AND PINION STEERING SYSTEM FAILED TO WORK PROPERLY. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING FUNCTION UNEXPECTEDLY FAILED, CAUSING LOSS OF CONTROL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID RUNNING OFF OF THE ROAD. ALSO, I WAS ALMOST REAR-ENDED BY THE VEHICLE TURNING BEHIND ME. I WAS NOT ABLE TO CONTINUE WITH THE TURN AT THE LOCATION OF THE FAILURE. IT WAS NECESSARY TO BACK UP INTO TRAFFIC IN ORDER TO ADJUST THE STEERING WHEEL SO THAT I WAS ABLE TO PULL OFF OF THE ROADWAY. THE STEERING WHEEL WAS NOT ABLE TO TURN TO THE LEFT (NO POWER ASSIST). THE STEERING WHEEL WAS ABLE TO TURN FREELY TO THE RIGHT (POWER ASSISTED). DUE TO THE IMMEDIATE NATURE OF THE FAILURE, THIS ISSUE COULD RESULT IN A SEVERE ACCIDENT WHICH COULD CAUSE SIGNIFICANT DAMAGE OR INJURY. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR SHOP. THE TECHNICIAN REPLACED THE RACK AND PINION FOR THE VEHICLE. DURING HIS ANALYSIS, HE SPOKE TO A LOCAL PONTIAC DEALER. THEIR REPAIR SHOP REPRESENTATIVE STATED THAT THEY WERE AWARE OF SIMILAR OCCURRENCES, BUT GENERAL MOTORS HAD NOT ISSUED ANY FORM OF SAFETY RECALL. DURING MY INITIAL ATTEMPT TO TROUBLESHOOT THE PROBLEM, I READ SEVERAL SIMILAR COMPLAINTS ONLINE. MOST REPORTED AN IMMEDIATE LOSS OF POWER STEERING, TYPICALLY IN ONE DIRECTION. THE TOTAL REPAIR FOR THIS ITEM WAS $521.00. THE REPLACEMENT PART WAS $300, LABOR WAS $200, AND INDIANA TAX (7%) WAS $21. I WOULD APPRECIATE ANY ASSISTANCE THAT YOU MAY OFFER IN RESOLVING THIS SAFETY ISSUE. THANK YOU FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN AND DIFFICULT TO SHIFT INTO ANOTHER GEAR. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE KEY WOULD RELEASE FROM THE IGNITION AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 119,300.
I LEASED MY 05 GRAND PRIX GT NEW IN 2005 AND PURCHASED IT IN 2008 AFTER I PURCHASED THE VEHICLE I TOO NOTICED THE CHANGE IN SHIFTING GEARS LOSS OF POWER OR NO MOVEMENT THEN ALL OF A SUDDEN THE TRANSMISSION WOULD POP INTO GEAR WHEN THE VEHICLE HAD APPROX 68K MILES. I HAD TAKEN THE VEHICLE TO SEVERAL DEALERS, AND THEY TOLD ME EITHER THEY COULD NOT REPLICATE THE PROBLEM OR THEY SOLD ME ON SOMETHING ELSE INCLUDING TRANSMISSION FLUSHES. ONE MECHANIC INFORMED ME QUIT AS FEW VEHICLES BEEN IN FOR COMPLAINING ABOUT THE SAME THING. THERE SEEMS TO BE A PROBLEM IN THE DESIGN OF THESE TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HIS HORN WORKED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY NEEDED TO DIAGNOSE THE STEERING COLUMN IN ORDER TO LOCATE THE FAILURE CODE. WITHOUT IT, THEY WOULD BE UNABLE TO DETERMINE WHY THE HORN WORKED INTERMITTENTLY. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 11/12/08. *LJ THE DEALER STATED THERE WAS MOST LIKELY A LOOSE OR DEFECTIVE CONNECTION INSIDE THE STEERING COLUMN GOING TO THE BCM. UPDATED 11/14/08. *JB THE CONSUMER STATED THE HORN OCCASSIONALLY WORKED ONLY IF HE PUSHED THE PAD AT AN ANGLE. UPDATED 11/14/08. *JB
I HAVE A GENERAL MOTORS 2005 GRAND PRIX. IT HAS DEVELOPED A 'KNOCKING' SOUND WHEN DRIVING. THE SAME NOISE CORRESPONDS WITH BUMPS YOU CAN FEEL IN THE STEERING WHEEL. I TOOK THE CAR TO A GOODYEAR SERVICE CENTER. THEY PUT THE CAR ON THE LIFT, REMOVED THE FRONT TIRES AND DID A COMPLETE EXAMINATION OF THE "FRONT END". THEY REPORTED THAT THERE WAS A PROBLEM IN THE STEERING COLUMN. I CALLED PONTIAC'S CUSTOMER HOT-LINE OUT OF THE BACK OF THE OWNERS MANUAL. THEY WOULD NOT ACKNOWLEDGE THE PROBLEM. THEY DID STATE THAT THEY WOULD NOT COVER THE COST OF THE REPAIR TO THE STEERING COLUMN. I ASKED FOR THAT INFORMATION IN WRITING. THE PHONE OPERATOR SAID HE WOULD NOT PROVIDE THAT TO ME. I ASKED FOR HIS SUPERVISOR. HE PROMPTLY HUNG UP ON ME. I CALLED BACK. I OPENED A NEW CASE #71-663-678745. THE OPERATOR INFORMED ME THAT THEY WOULD HAVE TO VERIFY THE INFORMATION VIA AN "AUTHORIZED DEALER". WE CONFERENCE CALLED WITH BOB BROWN CHEVY. THEY SAID THEY KNEW OF THIS PROBLEM, BUT WOULD CHARGE ME $89 TO DIAGNOSE IT...EVEN THOUGH IT IS A KNOWN PROBLEM. ACCORDING TO THE GOODYEAR SERVICE CENTER - THOUSANDS OF VEHICLES ARE AFFECTED..AND GM WON'T ACKNOWLEDGE IT. THEY DON'T WANT TO RECALL THE PRODUCT. BOB BROWN CHEVY GAVE AN 'OFF THE CUFF' ESTIMATE OF $300 TO REPLACE THE LOWER STEERING COLUMN EXTENSION. IF IT HAS A KNOCKING SOUND AND CAN BE FELT IN THE STEERING WHEEL, I FEEL THAT THE CAR IS NOW UNSAFE. I AM AFRAID TO DRIVE THE CAR AND WILL NOT BUY ANOTHER GM CAR UNTIL I AM SATISFIED THAT THE STEERING COLUMN WON'T BECOME UNATTACHED AND ALLOW THE CAR TO VEER TO THE SIDE AT WILL. I DON'T KNOW HOW MANY CARS ARE AFFECTED, OR IF ANY CRASHES HAVE BEEN ATTRIBUTED TO LOSS OF STEERING DUE TO A DESIGN FLAW IN THE STEERING COLUMN. IN 30 YEARS OF DRIVING, I HAVE NEVER EXPERIENCED THIS PROBLEM IN DOZENS OF CARS FROM ALL TYPES OF MANUFACTURERS - EITHER OWNED OR RENTED. *TR THE REPAIR INCLUDES REPLACEMENT OF THE LOWER COLUMN EXTENSION ARM. UPDATED 11/07/08. *JB
ON 8/5/08 I WAS MAKING A RIGHT TURN WHEN THE CAR ACCELERATED AND I LOST CONTROL HITTING AN EMBANKMENT ON THE LEFT-THE CAR BECAME AIRBORNE CROSSED THE ROAD AND HIT A TREE. THE FRONT LEFT OF THE CAR WAS DESTROYED AND LEFT FRONT WHEEL SHEERED OFF. THE AIR BAG DID NOT DEPLOY. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE ONLY HAD ONE LOCK TO GET IN AND OUT THE VEHICLE WHICH DID NOT WORK. SHE HAD THE REMOTE KEY FOB REPLACED TWICE SINCE 2008 BUT THE FAILURE OCCURRED AGAIN. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,000.
I OWN A 2005 GRAND PRIX GXP LS4 V8 WITH 60KMI. THE TRANSMISSION HAS SHUDDERED ON THE 1-2 SHIFT AND SOMETIMES DELAYED ON THE 2-3 SHIFT SINCE 40KMI. EVERY TIME I HAVE TAKEN THE CAR IN OUT OF WARRANTY, AND EVEN WHILE IT WAS IN WARRANTY, THE PROBLEM COULD NOT BE REPLICATED. I KNOW THE 4T65E-HD TRANSMISSION IN THIS CAR IS SUBJECT TO FAILURE AS I AM A MEMBER OF MANY ONLINE FORUMS THAT HAVE CARS WITH THE LS4 V8 AND 4T65E-HD AND THE TRANSMISSION FAILURE IS THE NUMBER ONE TOPIC OF DISCUSSION. IT WILL LEAVE YOU STRANDED WITHOUT WARNING, AND MAY BREAK IN THE MIDDLE OF TRAFFIC CAUSING A DANGEROUS SITUATION TO BE IN. IT SEEMS TO BE TOO MUCH FOR A TRANSMISSION THAT WAS DESIGNED TO BE MATED TO A V6 ENGINE TO BE MATED TO A 5..3L V8. *TR
WIPER MOTOR, WHEN THE BLOWER IS ON HIGH AND THE WIPERS ARE ACTIVATED THE BLOWER STOPS FOR A MINUTE AND STARTS AGAIN, THIS OCCURRED FOR 6 MONTHS NOW THE WIPER MOTOR JUST STOPPED WORKING ALL TOGETHER. WAITING ON A PART FOR REPAIRS WHICH TELLS ME THIS IS HAPPENING A LOT. $250.00 FOR REPAIRS. *TR
TIE ROD FAILURE DRIVERS SIDE THEN LEAK IN TIE-ROD RACK AND PINION DRIVER'S SIDE AS A RESULT OF REPAIR. NOTIFIED DEALER WHILE UNDER WARRANTY THAT POWER STEERING FLUID WAS LOW AND THEY DID NOT ASSIST IN A CHECK. I HAD TO PAY AFTER WARRANTY EXPIRATION FOR REPAIR. FUEL TANK BAND LOOSE HAD TO BE RETIED. *TR
IA ]XXX]AND I AM ON SSI AND NEED HELP TO GET MY CAR FIXED, IT IS THE ONLY THING I HAVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
KEY STUCK IN IGNITION. *TR
I ALMOST CRASHED MORE THAN ONCE BECAUSE THE VEHICLE ACCELERATES AT FULL THROTTLE ON IT'S OWN. PERSISTENT ISSUE. WHEN DRIVING ON THE EXPRESS WAY WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ABRUPTLY ACCELERATES AT FULL THROTTLE, RPMS SHOOT TO THE RED LINE, AND AT TIMES THE CRUISE CANCELS THEN RESUMES (AT FULL THROTTLE) ON ITS OWN ERRATICALLY AND REPEATEDLY WITHIN A DURATION OF LESS THAN A COUPLE OF SECONDS. THIS HAPPENS AT 70 MPH AND ALL OTHER SPEEDS EVEN AT 25 MPH. ALMOST CRASHED SO MANY TIMES. WHEN THAT HAPPENS, THE SPEEDOMETER REPORTS RANDOM VEHICLES SPEED. I HAVE SENT AN EMAIL TO GM THROUGH THEIR COMPLAINT SECTION AT PONTIAC.COM WITH NO FEEDBACK. DEALER DID A COURTESY DTC CHECK WITH NO LUCK. MY MANUFACTURER WARRANTY JUST EXPIRED, AND I'M NOT WILLING TO PAY THE DEALER TO FIX GM'S DESIGN PROBLEM AT MY EXPENSE. *TR
TRANSMISSION FALIURE. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED. THE DEALER STATED THAT THE STEERING COLUMN METAL WAS FAILING AND THE STEERING COLUMN ROD WILL NEED TO BE REPLACED. THE MANUFACTURER ACKNOWLEDGED THE STEERING FAILURE WITH THE GMC PICK UP TRUCKS; HOWEVER, THEY WOULD NOT ACKNOWLEDGE THAT THE FAILURE ALSO EXISTED IN THE PASSENGER VEHICLES. THE VEHICLE EXCEEDS THE 36,000 MILE WARRANTY; THEREFORE, THE MANUFACTURER WOULD NOT ASSIST. THE PART FOR THE REPAIR COSTS $107. THE FAILURE MILEAGE WAS 30,000. UPDATED 05/19/08. *LJ
ABS, TRACTION CONTROL, VARIABLE EFFORT STEERING ERROR LIGHTS ON AT SAME TIME. *TR
MY HORN HAS FAILED ON 5 OCCASSIONS. PONTIAC HAS ISSUED A SERVICE BULLETIN TO FIX THIS INTERMISSION HORN FAILURE, BUT THE FIX DOES NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WHERE OTHER MOTORISTS HAVE PULLED OUT IN FRONT OF ME AND I HAVE NOT BEEN ABLE TO WARN THEM, AS THE HORN FAILED. I HOPE THIS ISSUE CAN BE CORRECTED PROPERLY BEFORE AND ACCIDENT OCCURS. ALSO, PONTIAC HAS A PROBLEM WITH A KNOWN DEFECT IN THEIR STEERING GEARS THAT THEY ONLY REPLACE WHEN IT FAILS AND ONLY COVER IF IT IS IN THE WARRANTY PERIOD. THIS PROBLEM IS CAUSED BY AN INTERNAL LEAKING OF THE POWER STEERING FLUID THAT IS NOT DETECTED BECAUSE THERE ARE NO EXTERNAL SIGNS OF THE LEAK. THIS TOO IS A SAFETY CONCERN. *TR
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR THE SAME FAILURE ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 86,000. *TR
2005 GRAND PRIX 11,000 MILES CAR STARTED TO HAVE SEVERE HESITATIONS AND STUMBLING PROBLEMS, TOOK CAR IN SEVERAL TIMES BETWEEN TWO DEALERS AND STILL THE CAR IS NOT RIGHT, I HAVE SPENT CLOSE TO 3,000 DOLLARS AND MY SECONDARY WARRANTY HAS PUT ABOUT 4500.00 DOLLARS ALL IN REPAIRS AND THE CAR NOW ONLY HAS 33,000 MILES ON IT, IT HAS ALMOST CAUSED ME TO CRASH BECAUSE OF LOOSING POWER AND NOT ABLE TO ACCELERATE INTO TRAFFIC, GM IS NOT HELPING RESOLVE THIS AT ALL THEY KEEP SAYING THEY DON'T KNOW, I HAVE BEEN TOLD IT IS THE FUEL PUMP OR FUEL PRESSURE BUT THAT THEY ARE UNABLE TO PROVE THIS TO WARRANTY COMPANY SO THAT THEY WILL REPLACE IT, SO FAR TO CORRECT THE PROBLEM MY CAR HAS HAD THE " CATALYTIC CONVERTER REPLACED, MASS-MAP-PCV REPLACED ALL PLUGS AND WIRES REPLACED, COMPLETE ENGINE COMBUSTION CLEANING AND MOST RECENT THE TRANSMISSION, THIS CAR HAS BEEN A COMPLETE NIGHTMARE NOT KNOWING WHEN THIS WILL ACT UP AND WHAT WILL HAPPEN NEXT, IT HAS ALSO HAD THE STEERING SYSTEM REPLACED UNDER A DEFECT, I HAVE ALSO PAID INCLUDED IN THE AMOUNT I HAVE SPENT OVER 600.00 IN DIAGNOSTIC FEES, THEY ARE TELLING ME THAT THE FUEL PUMP COULD COST AROUND 700.00-800.00 DOLLARS BECAUSE MINE HAS THE PUMP, FILTER AND REGULATOR ALL IN ONE UNIT, PLEASE CHECK INTO THIS AS THIS HAS BECOME SUCH A STRAIN ON ME AND I AM NOT SURE WHERE TO GO FROM HERE. THANK YOU *TR
I HAVE A 2005 PONTIAC GRAND PRIX SOMETIMES WHEN I PRESS ON THE PEDAL THE CAR HESITATES. THERE IS ALSO A WHINING NOISE COMING FROM UNDER THE CAR. AT FIRST I THOUGHT IT NEEDED A TUNE UP SO I HAD THE SPARK PLUGS CHANGED. I THOUGHT THIS WOULD CORRECT THE PROBLEM, BUT THE CAR CONTINUES TO STALL. JUST THE OTHER DAY I WAS DRIVING AND THE CAR WOULD NOT GO. IT FELT LIKE THE TRANSMISSION WAS SLIPPING. SO I TOOK IT THE SHOP AND THEY SAID I HAVE A PROBLEM WITH MY TRANSMISSION WHICH I ALREADY KNEW THAT. I HAVE TALKED TO OTHER PEOPLE WITH THIS SAME CAR AND THEY HAVE ALSO HAD TRANSMISSION PROBLEMS. I WOULD LIKE TO KNOW IF PONTIAC IS AWARE OF THIS OR DID I GET A BAD CAR. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE VEHICLE HAS BEEN EXPERIENCING TRANSMISSION FAILURE SINCE JUNE OF 2007. WHILE DRIVING 15 MPH, THE VEHICLE JERKS INTO GEAR AND SURGES UNEXPECTEDLY, MAKING IT DIFFICULT TO CONTROL. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS BECAUSE THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 33,000.
DURING THE SECOND WEEK OF APRIL 2007, I NOTICED MY 2005 GRAND PRIX GT WAS MAKING A SORT OF "WHIZZING" NOISE WHEN I ACCELERATED. I NOTICED THIS NOISE WAS PARTICULARLY PRONOUNCED WHEN I TURNED. ON APRIL 13, 2007, I CHECKED THE POWER STEERING FLUID LEVEL. I WAS ALARMED TO FIND THAT THERE WAS LITTLE TO NO FLUID! I ADDED FLUID TO THE RESERVOIR IMMEDIATELY AND DECIDED TO CHECK THE GAUGE AGAIN ,THE NEXT MORNING. UPON DOING SO THE NEXT DAY, I FOUND THE POWER STEERING FLUID TO BE ACCEPTABLE. I DECIDED TO CHECK THE FLUID LEVEL FOR THE NEXT FEW DAYS TO TRACK THE RATE OF LEAKAGE --- AGAIN ON SUNDAY, APRIL 15, THE FLUID LEVEL SEEMED OK. I DROVE MY CAR TO THE AIRPORT THAT SAME DAY AND LEFT IT FOR THE ENTIRETY OF THE FOLLOWING WEEK WHILE I WAS ON BUSINESS. I PICKED IT UP ON SUNDAY NIGHT, APRIL 22 AND DROVE IT HOME (30 MILES) WITH NO TROUBLE. ON MY WAY TO WORK THE MORNING OF MONDAY, APRIL 23, SEVERAL LIGHTS CAME ON IN MY CAR -- SERVICE TRACTION CONTROL SYSTEM, SERVICE VARIABLE EFFORT STEERING, SERVICE ABS. AT THE MOMENT THESE LIGHTS APPEARED, STEERING BECAME *SEVERELY* DIMINISHED! IT WAS EXTREMELY DIFFICULT TO TURN AND DRIVE THE CAR. I IMMEDIATELY TOOK IT TO SHOP WHERE THE CAR WAS DIAGNOSED AS LEAKING POWER STEERING FLUID IN 2 PLACES. THE HOSES AND PUMP WERE REPLACED. THE CAR WAS RETURNED TO ME ON APRIL 24. ON MY WAY TO WORK ON APRIL 26, THE LIGHTS RETURNED AND AGAIN, I LOST THE ABILITY TO STEER. CONCERNED ABOUT MY SAFETY, I TOOK THE CAR BACK TO THE SHOP WHERE IT WAS DIAGNOSED AS HAVING A FAULTY SENSOR (LINKED TO THE POWER STEERING) ON ONE OF THE REAR WHEELS. THAT SENSOR HAS SINCE BEEN REPLACED. TO HAVE THIS KIND OF EXTREME DEGRADATION AND FAILURE ON SUCH A NEW VEHICLE IS EXTREMELY DANGEROUS AND CLEARLY A QUALITY DEFECT. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHEN THE WINDOW DEFOGGER IS ACTIVATED AND THE WINDSHIELD WIPERS ARE ENGAGED, THE VEHICLE SHUTS DOWN. WHILE DRIVING 70 MPH, THE VEHICLE STALLS AND LOSES POWER. THE MECHANIC STATED THAT THE O-RING WAS MISSING, WHICH CAUSES THE VEHICLE TO LOSE POWER DUE TO LACK OF HEAT. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, IT WAS STILL UNDER WARRANTY. HOWEVER, WHEN SHE PICKED UP HER VEHICLE FROM THE DEALER, SHE NOTICED THAT 100 MILES HAD BEEN ADDED, WHICH PUT THE VEHICLE OUT OF WARRANTY. THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 35,000.
MARCH 2006- DRIVING HOME FROM WORK IN SCHOOL TRAFFIC, RUNNING SPEED LIMIT, OBD FAILED, CAR CUT OFF AND LOCKED UP AFTER GUIDING IT TO SHOULDER OF ROADWAY. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. OBD REPLACED.VEHICLE INTERMITTENTLY WILL RESET PASSENGER COMPARTMENT TEMPERATURES ON CLIMATE CONTROLS, CLOCK WILL DRASTICALLY CHANGE IT'S TIME FROM THE TIME IT'S PARKED TO THE TIME IT'S STARTED AGAIN. MARCH 2007- AFTER I LEFT WORK, I DROVE APPROXIMATELY 5 MILES AND PARKED IN A PUBLIC PARKINGLOT. VEHICLE CUT OFF FOR APPROXIMATELY 30 MINUTES, I UNLOCKED MY VEHICLE WITH THE REMOTE, GOT IN AND STARTED THE CAR. THE CAR FIRED UP WITHOUT HESITATION. AS I PUT MY SEATBELT ON, MY COMPUTER STARTED WARNING ME TO CHECK ABS SYSTEM, CHECK STABILITRAK SYSTEM, AND THE CHECK ENGINE LIGHT CAME ON. WHEN I REALIZED WHAT WAS HAPPENING, THE CAR CUT OFF AND WOULD NOT START, IT WOULDN'T EVEN TURN OVER. I WAITED AN HOUR OR SO FOR A WRECKER. WHILE I WAITED I WOULD TURN THE KEY TO LISTEN TO THE RADIO TO OCCUPY MY MIND UNTIL IT TIMED OUT, THEN I WOULD TURN THE KEY AGAIN AND REPEAT THE PROCESS. THE RADIO, DOOR LOCKS, WINDOWS AND TRUNK ALL OPERATED EFFICIENTLY BY REMOTE AND DOOR CONTROLS. VEHICLE WAS TAKEN TO THE SAME LOCAL DEALERSHIP AS BEFORE. THE DIAGNOSTICS COMPUTER STATED THAT THE BATTERY WAS BAD AND THE BATTERY WAS REPLACED. SINCE THEN, I HAVE STILL HAD THE INTERMITTENT ISSUES WITH THE CLIMATE CONTROLS. I CONTACTED THE MANUFACTURER TO ASK ABOUT A BUYBACK AND COULD NOT GET THE INITIAL CUSTOMER SERVICE REPRESENTATIVE TO CALL BACK. I FINALLY GOT DISGUSTED AND SPOKE TO ANYONE WHO COULD LOOK UP MY INFORMATION AND TELL ME WHAT DECISION HAD BEEN MADE REGARDING THE ELECTRICAL ISSUE. THE MANUFACTURER STATED THAT THERE WOULD BE NO ACTION TAKEN, AS THE ISSUE HAD NOT RECURRED WITHIN THE WEEK OF THE PENDING REQUEST FROM THE TIME THAT THE BATTERY WAS REPLACED. *TR
MY PONTIAC 2005 GRAND PRIX CAME WITH GOODYEAR TIRES, TWO OF WHICH NEEDED TO BE REPLACED AFTER 18,317 MILES. THE TIRES WERE REGULARLY ROTATED, BALANCED, AND ALIGNED PRIOR TO THIS.*TR
ON 2/3/2007 CAR STALLED ON FREEWAY AND STEERING WHEEL LOCK UP ROLLED TO THE SIDE OF FREEWAY. COULD NOT ACCELERATE CAR. WAITED A WHILE PLACED CAR INTO PARK TURNED ON IGNITION SWITCH CAR STARTED BACK UP BUT ENGINE LIGHT CAME ON THIS TIME MY 2ND TIME COMPLAINING ABOUT CAR STALLING OUT ON THE HIGHWAY . DEALER COULD NOT FIND OUT WHY. PAID FOR CAR TO BE CHECKED.*JB
BAD GOODYEAR EAGLE LS TIRES ON BOTH FRONT TIRES. JUST REPLACED L FRONT TIRE WITH ONLY 1 LOW PRESSURE SIGNAL - TIRES WENT BAD IN ONE WEEK. NOW THE R FRONT TIRE HAS COME UP WITH THE SAME PROBLEM. THERE IS ONLY 28,000 PLUS MILES ON THE CAR AND THE TIRES ARE RATED FOR 50 TO 60 THOUSAND MILES. *NM
I TOOK MY CAR IN TO AN CERTIFIED AUTOMOTIVE CENTER TO RECEIVE A DIAGNOSTIC CHECK BECAUSE THE CAR HAD COMPLETELY STOPPED ON THE BAY BRIDGE AND I COULD NOT ACCELERATE. THANK GOD I WAS COMPLETELY OVER INTO THE LEFT HAND LANE BECAUSE THE STEERING WHEEL HAD COMPLETELY LOCKED. THE AUTOMOTIVE CENTER COULD NOT FIND ANYTHING WRONG BUT DETECTED THAT THE MODEL AND YEAR HAD A RECALL ON INTERGRATED CIRCUIT CHIP DAMAGE THAT CONTROLLED THE CAR. SO THEY TOLD ME TO GO BACK TO THE DEALERSHIP FOR THAT RECALL SO WHEN I WENT BACK TO THE DEALER THEY STATED THAT THERE WAS NO RECALL. SO I HAD TO PAY AN ADDITIONAL FEE TO GET MY CAR CHECKED BY THE DEALER. SINCE I PURCHASED THIS VEHICLE IN JULY 2005 I HAVE HAD SEVERAL PROBLEMS WITH TRANSMISSION, SENSORS, FUEL FILTER AND HAD TO PUT ON ROTORS TWICE SINCE I PURCHASE MY MILEAGE IS 69,000. I AM ASKING FOR INVESTIGATIONS ON THIS CAR TO SEE WHETHER OR NOT I WAS SOLD A LEMON. *JB
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE FAILURE MILEAGE WAS 33,000, AND THE CURRENT MILEAGE WAS 36,150. A VERY LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN. THE CONTACT STATED THAT HE HAD COMPONENTS OF THE COLUMN REPLACED, SUCH AS THE RACK, PUMP AND HOSES. THE PROBLEM STILL EXISTED. THE DEALER AND MANUFACTURER WERE UNABLE TO DIAGNOSE THE FAILURE. *AK UPDATED 05/22/07*TR
DT*: THE CONTACT STATED AFTER ACCELERATING TO 65 MPH TO CHANGE LANES, THE VEHICLE SPEED CONTINUED TO INCREASE AFTER THE FOOT OF THE CONTACT WAS REMOVED FROM THE ACCELERATOR AND BEGAN DEPRESSING THE BRAKE PEDAL. THE TIRES CONTINUED TO SPIN IN A FORWARD MOTION. THE TRANSMISSION WAS PLACED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO RACE UNTIL THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE DROVE NORMALLY, BUT THE BRAKES HAD BEEN DAMAGED WHEN STOPPING THE VEHICLE. THE SERVICE DEALER REPAIRED THE BRAKES, BUT WAS UNABLE TO DETECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE 3RD GEAR OF THE AUTOMATIC TRANSMISSION BURNED OUT, CAUSING THE VEHICLE TO ACCELERATE BADLY. THE VEHICLE WAS SERVICED BUT THE VEHICLE CONTINUED TO HAVE PROBLEMS AND STALLED WHEN THE VEHICLE SPEED WAS REDUCED TO 45 MPH. THE VEHICLE WAS COASTED TO A STOP AND THEN TAKEN TO THE SERVICE DEALER.
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THERE WAS A LONG LAG IN THE VEHICLE ACCELERATION. THE VEHICLE WAS PULLED TO SHOULDER, SHUT OFF, AND RESTARTED. WHEN THE VEHICLE WAS SHIFTED INTO GEAR, IT WAS NOT ABLE TO BE MOVED IN ANY DIRECTION. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO WAS UNABLE TO DETERMINE THE PROBLEM. LATER ON THAT SAME DAY, THE SAME PROBLEM OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO DETERMINED THAT THE TRANSMISSION HAD LOCKED UP DUE TO THE HEAT. THE DEALER INFORMED THE CONTACT THAT THEY WOULD BE UNABLE TO REPAIR THE VEHICLE DUE TO THE CONTACT PURCHASING THE VEHICLE FROM A DIFFERENT DEALER. THE VEHICLE WAS THEN TAKEN BACK TO THE ORIGINAL DEALER, WHO REBUILT THE AUTOMATIC TRANSMISSION. THIS WAS THE THIRD TIME THE TRANSMISSION HAD BEEN REBUILT DUE TO THE SAME ISSUE. UPDATED 10/17/2006 - *NM
HAVING TROUBLE WITH THE BRAKING SYSTEM. WHEN TRYING TO COME TO A STOP REAL FAST THERE IS A GRINDING NOISE COMING FROM THE FRONT BRAKES. THE BRAKES WORK FINE WHEN COMING TO A SLOWER STOP. I TOOK VEHICLE TO JAMES RIVARD PONTIAC IN TAMPA, FLORIDA. THIS WAS LOOKED AT BY DEALER BUT DEALER WAS NOT HELPFUL AT ALL CONCERNING ISSUE DUE TO THE FACT THE CAR WAS BOUGHT USED AND NOT FROM THEM. THIS IS STILL UNDER FACTORY WARRANTY 2005 WITH 34000 MILES, I ALSO PURCHASED THE EXTENDED WARRANTY WHEN I BOUGHT THE VEHICLE OF THE ISSUE AND POSSIBLY COULD BE A BRAKE CALIPER ISSUE. THIS IS VERY UNFAIR TO CONSUMER AND A SAFETY ISSUE AS WELL. THIS SHOULD BE ON HIGH PRIORITY TO BE LOOKED AT. *NM
DT*: THE CONTACT STATED WHEN VEHICLE WAS TURNED IN EITHER DIRECTION THERE WAS A CHOCKING NOISE. THE DEALERSHIP DETERMINED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECTIVE. BUT HE DEALERSHIP OFFERED ONLY A TEMPORARY SOLUTION, THE COULD LUBRICATE THE SHAFT SO THAT THE CHOCKING NOISE WILL NOT BE HEARD. BUT, THERE WAS NO PERMANENT SOLUTION TO THE PROBLEM. *AK
DT*: THE CONSUMER STATED THE DEFROSTER DOES NOT COMPLETELY DEFROST THE WINDSHIELD. THIS CAUSES THE WINDSHIELD TO FORM ICE AND THE WINDSHIELD WIPERS TO FREEZE. THE AREA THAT DOES NOT DEFROST IS APPROXIMATELY ONE AND A HALF TO TWO INCHES FROM THE BOTTOM AND APPROXIMATELY 14-16 INCHES FROM THE ENDS. THE VEHICLE HAS BEEN SEEN BY THE DEALERSHIP AND THE MANUFACTURER WAS CONTACTED. IT WAS DETERMINED THIS IS HOW THE VEHICLE WAS MANUFACTURED THEREFORE, NO REMEDY WAS AVAILABLE. *JB UPDATED 3/28/2006 - *NM
ON FRIDAY, SEPTEMBER 9, 2005 AT 7:30 PM I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MILES AN HOUR (IN A CONSTRUCTION ZONE). I FELT A TIRE GOING FLAT. I PULLED OFF THE MAIN HIGHWAY GOT OUT AN SAW THAT MY RIGHT FRONT TIRE WAS FLAT. A TOW TRUCK WAS CALLED, THE SPARE WAS PUT ON AND THE FLAT TIRE WAS PUT IN THE TRUNK. THE NEXT MORNING MY HUSBAND AND I INSPECTED THE FLAT TIRE AND SAW THAT THE TREAD HAD SEPARATED, AND THE STEEL BELT HAD PUNCTURED THE TIRE CAUSING THE FLAT. MY HUSBAND TOOK THE TIRE TO DISCOUNT TIRE FOR INSPECTION OF THE OTHER TIRES AND REPLACEMENT OF THE FLAT. WHILE THERE HE WAS TOLD THAT THE LEFT FRONT TIRE TREAD WAS BEGINNING TO SEPARATE ALSO. WE REPLACED BOTH TIRES, BUT LEFT THE REAR TIRES IN PLACE. THE SERVICE ADVISOR INDICATED HE SEES THIS 2-3 TIMES A WEEK ON GOODYEAR TIRES. THE TIRES ARE GOODYEAR EAGLE LS; THE CAR IS A 2004 PONTIAC GRAND PRIX. WE ALSO HAVE PICTURES OF THE DAMAGED TIRE. PLEASE ADVISE. *NM
TL* THE CONTACT OWNED A 2005 PONTIAC GRAND PRIX. WHEN THE CONSUMER EXITED THE VEHICLE, IT ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 02/14/12*LJ
I RECENTLY PURCHASED A 2005 GRAND PRIX (GP), I VERY QUICKLY NOTICED THAT THE BAKES WERE RUBBING MAKING A LOUD NOISE WHEN PRESSING THE BRAKES IN A HURRY, WELL AS A RESULT TO THIS IT HAS NEARLY CAUSED ACCIDENTS,AFTER TAKING THE VEHICLE TO THE PONTIAC DEALER, THEY TEST DROVE MY CAR AND SAID THEY WERE RUBBING AND MADE ME A APPOINTMENT TO RETURN, AND THAT'S WHEN THEY TOLD ME THERE WAS NOTHING WRONG THAT THEY ALSO DROVE ANOTHER 2005 AND IT DID THE SAME SO BASICALLY THEY ALL DO THAT, I REALLY DO NOT THINK THIS IS SAFE AND IT REALLY NEEDS TO BE INVESTIGATED. THANK YOU IN ADVANCE ON THIS MATTER.
I HAD ORIGINALLY ENTERED THIS COMPLAINT UNDER 2005 PONTIAC GRAND AM BUT THE CAR IS ACTUALLY A 2005 PONTIAC GRAND PRIX. SEE ORIGINAL COMPLAINT AND PLEASE RELIST IT CORRECTLY UNDER STEERING COMPLAINTS. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER COMPONENT: VEHICLE SPEED CONTROL 10051575 DETAILS: DT: THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. AS A RESULT, SHE CRASHED INTO HER APARTMENT. THE GAS METERS WERE DESTROYED AND ELECTRICAL WIRES WERE CUT. THE SPEED WAS NO MORE THAN 5-10 MPH. WHEN SHE HIT THE BRAKE THE CAR WENT OUT OF CONTROL. THE VEHICLE WAS A RENTAL CAR. *JB SINCE THIS INCIDENT THE CAR WAS CHECKED OUT BY THE RENTAL CAR COMPANY'S REPAIR SHOP AND NO DEFECT WAS FOUND. I CONTACTED PONTIAC AND GENERAL MOTORS CORPORATION AND THEY CLAIMED IGNORANCE OF THE FACT THAT THIS IS HAPPENING TO OTHER SIMILAR VEHICLES. I HAVE BEEN CHARGED $5,000 IN DAMAGES BY THE RENTAL CAR COMPANY FOR A CAR VALUED AT $9,000 AND $3,500 BY THE APARTMENT COMPLEX FOR REPAIR OF THE APARTMENT. BUT I COULD HAVE DIED FROM THE IMPACT WHEN THE AIR BAG NEVER DEPLOYED. CAUSE: RESULT: OCCURRENCES: 1 INJURIES: 0 FAIL DATE: 07/12/2005 DEATHS: 0 DATE ADDED TO DATABASE: 7/13/2005
ENGINE WOULD NOT START IN THE INITIAL TRY BUT WOULD START ON THE SECOND ATTEMPT. FUEL PUMP WAS NOT PRODUCING THE NECESSARY PRESSURE. FUEL PUMP WAS REPLACED.
DT: WHEN THE CONSUMER FIRST BOUGHT THE VEHICLE THERE WAS A BRAKE GRINDING NOISE. THE DEALER NOTED THERE WAS HEAT STRESS FRACTURES ON THE BRAKE ROTOR. THIS WAS A NEW VEHICLE. THEY REPLACED THE ROTORS. THE NEXT DAY, THE BRAKE NOISE RETURNED, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AGAIN. THERE WAS A REPLACEMENT OF THE BRAKE CALIPER WHICH MADE THE NOISE GO AWAY FOR ABOUT 7 DAYS BUT LATER RETURNED. TOOK BACK TO THE DEALER THIS MORNING 7-25, DEALER STATED THAT GM WAS AWARE OF THE PROBLEM BECAUSE IT WAS HAPPENING TO OTHER GM MODELS. THE DEALER SAID THERE WAS A SECRET TECHNICAL SERVICE BULLETIN BUT GM HAS NOT MADE A REMEDY FOR THIS PROBLEM AS OF YET-GM IS TRYING TO DESIGN A NEW TYPE OF BRAKE CALIPER FOR THIS PROBLEM. CAR IS STILL AT DEALER BECAUSE CAN NOT OFFER A FIX FOR THIS PROBLEM UNTIL GM COMPLIES WITH A REMEDY. CONSUMER FEELS THEY CAN NOT FIX VEHICLE. *JB
2005 PONTIAC GRAND PRIX GT SEDAN VIN #[XXX] PURCHASED 12/16/2004. INTERMITTENTLY VEHICLE STALLS/ LOSS OF POWER IN THE ENGINE. WHILE DRIVING THE VEHICLE IT WILL SUDDENLY JUST LOSES POWER. YOU CONTINUE TO PRESS THE ACCELERATOR PEDAL AND THEN THE ENGINE WILL SUDDENLY TAKE BACK OFF AT A GREAT SPEED. THIS HAS HAPPENED WHILE DRIVING NORMALLY WITHOUT TRYING TO ACCELERATE AND ALSO WHILE TRYING TO ACCELERATE. THE CAR HAS LOST POWER WHILE TRYING TO MERGE IN TRAFFIC. THE CAR HAS LOST POWER WHILE TRYING TO CROSS HIGHWAYS. THE CAR HAS LOST POWER WHILE JUST DRIVING DOWN THE ROAD. GMC HAS PERFORMED THE FOLLOWING REPAIRS WITHOUT FIXING THE PROBLEM. 12/30/2004 [XXX]-MODULE, POWERTRAIN CONTROL-ENGINE REPROGRAMMING. 01/24/2005 [XXX]-SOLENOID,PRESSURE CONTROL-REPLACED. 02/04/2005 [XXX]-MODULE, PCM/VCM-REPLACED. 02/14/2005 [XXX]-PEDAL,ACCELERATOR-REPLACED. DEALERSHIP PURCHASED FROM CAPITAL BUICK-PONTIAC-GMC 225-293-3500. DEALERSHIP HAS ADVISED THAT THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. WE HAVE BEEN TOLD THAT WE HAVE TO GO DIRECT TO PONTIAC WITH THE PROBLEM. HAVE BEEN IN CONTACT WITH PONTIAC SINCE 02/15/05. PONTIAC ADVISED THAT THEY WERE GOING TO RESEARCH THE PROBLEM AND SEE IF ANY OTHER GRAND PRI WAS REPORTING LIKE PROBLEMS. SO FAR THE ONLY ADVICE FROM PONTIAC IS THEY WANT US TO COME IN AND TAKE ANOTHER GRAND PRIX OFF THE LOT AND SEE IF WE CAN GET THIS CAR TO DUPLICATE THE SAME PROBLEM. THIS DID NOT IMPRESS ME AT ALL. SO AFTER WAITING FOR 2-1/2 MONTHS FOR PONTIAC TO DO SOMETHING TO FIX THE PROBLEM, I HAVE DECIDED TO REPORT THIS TO NHTSA. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
"CHARGING SYSTEM FAILURE" HAS APPEARED AT LEAST 12 TIMES ON THE DRIVER'S MESSAGE CONSOLE THAT I HAVE DOCUMENTED. IT IS ALSO ACCOMPANIED BY THE FAN BLOWER REPEATEDLY CUTTING IN AND OUT WHEN TURNED ON. THIS HAS HAPPENED JUST ABOUT EVERY TIME THE FAN IS TURNED ON. HAVE TAKEN THE VEHICLE IN TO HAVE THE PROBLEM CHECKED AT LAMBERT PONTIAC-BUICK IN CUYAHOGA FALLS, OHIO, AND THEY STATED THEY RAN A COMPUTER DIAGNOSTIC AND COULD NOT DETERMINE WHAT THE PROBLEM WAS, AND STATED THERE WAS NOTHING THEY COULD DO ABOUT IT. ALSO, ONE TIME WHILE ACCELERATING IT SOUNDED AS IF THE ENGINE WERE ABOUT TO CUT OFF, BUT IT DID NOT. VEHICLE ONLY HAS 3200 MILES ON IT.*AK
DT: CONSUMER PURCHASED THE VEHICLE IN SEPTEMBER 2004. HE NOTICED THAT THE HEADLIGHTS SHOOK WHEN DRIVING AT NIGHT WHICH CUT DOWN ON VISIBILITY. CONSUMER HAS HAD VEHICLE TO DEALER THREE TIMES, AND DEALER STATED THAT ALL THAT TYPE VEHICLES WERE THE SAME. CONSUMER WENT TO ANOTHER DEALER AND FOUND THAT THEY WERE NOT ALL HAVING THE SAME PROBLEM. WHEN THE CONSUMER WENT TO THE DEALER, WHERE HE PURCHASED THE VEHICLE FROM, HE WAS SHOWN 10 OR SO OTHER VEHICLES THAT WERE LIKE HIS AND THEY ALL HAD LOOSE HEADLIGHT ASSEMBLIES, BUT WHEN THE CONSUMER WENT TO OTHER DEALERS TO SEE IF PROBLEM WAS WITH ALL GRAND PRIX HE NOTICED THAT ALL THE VEHICLES HE LOOKED AT WERE FREE OF THIS PROBLEM. CONSUMER WAS NOT SURE OF HOW THIS IS POSSIBLE. VEHICLE WAS PURCHASED AT UNION PONTIAC IN UNION, NEW JERSEY. OTHER DEALERS WHERE THE CONSUMER LOOKED AT WERE FREE OF PROBLEMS SUCH AS DIFEO PONTIAC, JERSEY CITY, NEW JERSEY. THE CONSUMER WAS SHOWN BY THE DEALER THAT PROBLEM IS THE HEADLIGHT ASSEMBLY WAS LOOSE IN THE VEHICLE CAUSING THE HEADLIGHTS TO VIBRATE WHILE DRIVING. DEALER SAID THAT THEY DID NOT KNOW HOW TO FIX THE PROBLEM.*AK
Data synced from NHTSA on May 4, 2026