2002 Porsche Boxster Complaint Log

2002 PORCHE BOXSTER. CONSUMER WRITES IN REGARDS TO COMPLAINT CONCERNING VEHICLE PARTS *TGW THE CONSUMER STATED THE CABLES FROM THE SHIFTER TO THE TRANSMISSION FAILED WHILE DRIVING IN HEAVY TRAFFIC.

IMS ENGINE FAILURE. KNOWN ISSUES WITH PORSCHE. PORSCHE BOXSTER 49,500 MILES. PLACE CAR IN REVERES, ENGINE SEIZED. REPLACEMENT OF ENGINE NECESSARY. $8000- $15,000. *TR

THE SEAT BELT ON MY VEHICLE, WHEN BUCKLED, HAS A TENDENCY TO NOT LATCH COMPLETELY AND ALLOWS FOR THE RELEASE WITHOUT PRESSING THE RELEASE BUTTON. ALSO WHEN IT IS LATCHED, THERE IS A TENDENCY FOR IT TO GET CAUGHT AND NOT RELEASE WITHOUT SIGNIFICANT PULLING FORCE ON THE BUCKLE. *TR

WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,000 MILES, AND CURRENTLY IN FEBRUARY, 2010. THE REPAIR HAS INITIALED REPLACING THE CONTROL UNIT AND HAVING TO PULL OUT THE CARPET SO AS TO INHIBIT MOLD GROWTH. THE FIRST INCIDENT WAS REPAIRED UNDER THE VEHICLE'S WARRANTY, THE SECOND TIME WAS REPAIRED AT OUR EXPENSE OF APPROX. $1,600. THE ESTIMATE FOR THIS CURRENT REPAIR IS $1,500. WE BELIEVE THIS POSES A SEVERE SAFETY RISK BECAUSE THE FIRST INCIDENT TOOK PLACE WHILE THE CAR WAS IN USE. WE WERE DRIVING UP A HILL. SUDDENLY THE VEHICLE BECAME INOPERABLE AND WE HAD TO MANEUVER THE CAR USING THE HANDBRAKE, TO REVERSE DOWN THE HILL. THE CAR HAD TO BE TOWED TO THE DEALER. WE HAVE INVESTIGATED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH CERTAIN PORSCHE'S VEHICLES. THERE IS A DEFECT IN THE VEHICLE AND/OR THE RESTRICTIVE FILTERS THAT CAUSE THEM TO BECOME CLOGGED WITH DEBRIS AND CAUSE THE WATER LEAKAGE. IN ADDITION TO THIS PROBLEM RECURRING DOMESTICALLY, WE NOTE THAT THE NHTSA, WAS INFORMED VIA FRCL-09F028-2453 DATED APRIL 5, 2009 OF A SIMILAR PROBLEM IN NON-U.S. MARKETS. WE WOULD APPRECIATE YOUR INVESTIGATING THIS DEFECT. *TR

SEE ODI CASE NUMBER: 10318487, COMPUTER FAILURE DUE TO WATER LEAKAGE INTO CAB. THIS HAPPENED TO ME TWICE IN FALL, 2008. THE FIRST TIME, THE DEALER REPLACED THE COMPUTER (AT MY COST) AND ONE MONTH LATER, IT HAPPENED AGAIN. AGAIN, THE COMPUTER WAS REPLACED AND THE CARPETS NEEDED REMOVAL AND CLEANING DUE TO FUNGUS, ALL AT MY COST. *TR

I WAS DRIVING AT LOW SPEEDS IN TOWN, AND THE CAR STALLED WITH THE CHECK ENGINE LIGHT FLASHING. THE CAR WAS TOWED TO A LOCAL DEALER (PORSCHE OF LANSING) WHO INDICATED THAT THE TIMING CHAIN BROKE (PREMATURELY, AS THE CAR ONLY HAS 37600MI). THE CAR WAS IN REPAIR FOR 7 WEEKS, AT A COST OF $7700. THE DAY AFTER THE REPAIR WAS FINISHED, THE CAR MADE A LOUD TICKING NOISE AND THEN A V. LOUD SNAPPING SOUND FROM THE ENGINE. THE DEALER INDICATED THAT THE TIMING CHAIN SLIPPED CAUSING CATASTROPHIC ENGINE DAMAGE. THIS TIME, THE DEALER HAS AGREED TO REPLACE THE ENGINE WITH A NEW (REMANUFACTURED) UNIT. I CONTACTED PORSCHE FOR GOOD WILL ASSISTANCE REGARDING THE ORIGINAL PREMATURE ENGINE FAILURE. THEY DECLINED TO GIVE ANY SUPPORT BECAUSE THE FAILURE OCCURRED "MORE THAN 1 YEAR AFTER THE ORIGINAL WARRANTY EXPIRED" (THE DEALER CLAIMED THE IN-SERVICE DATE WAS 10/2001). HOWEVER, THE MAINTENANCE MANUAL SHOWS A STAMP FROM THE ORIGINAL PORSCHE DEALER, CLEARLY INDICATING THE IN-SERVICE DATE IS 2/27/2002. SINCE THE FAILURE OCCURRED ON 1/22/2007, THIS IS LESS THAN ONE YEAR AFTER THE ORIGINAL WARRANTY EXPIRED...

TWO WEEKS AGO I HAD A PROBLEM WITH MY POWER WINDOW LIFT MECHANIC AT THE DRIVERS SIDE WHICH I HAD IT FIXED AT THE PARK PLACE PORSCHE IN DALLAS TEXAS AND WAS TOLD THAT MY WARRANTY DOESN'T COVER FOR THE POWER WINDOW LIFT MECHANIC AND WAS CHARGED 516 DOLLARS. HAVING DONE MY OWN RESEARCH I FOUND OUT THAT THE LIMITED WARRANTY THAT I HAVE COVERS ELECTRICAL MECHANICS INCLUDING POWER WINDOWS. HERES THE WEBSITE ITSELF (HTTP://WWW.PORSCHE.COM/USA/PRE-OWNED-VEHICLES/APPROVED/)

BRAKES SUDDENLY LOOSE PRESSURE AND CAR DOES NOT STOP.

MY CLUTCH WAS MAKING A TERRIBLE NOISE FOR A WEEK AFTER I INITIALLY PURCHASED THE CAR AND THEN AGAIN ABOUT A WEEK PRIOR TO THE FAILURE OF THE CLUTCH. I ONLY HAVE 24000 MILES ON THE CLUTCH AND IT FAILED SUDDENLY CAUSING A BURNING CLOUD OF SMOKE. I REPORTED THE PROBLEM INITIALLY TO THE PORSCHE DEALER IN NEW ORLEANS, CRESCENT CITY MOTORS, AND THEY TOLD ME THAT NOISES WERE COMMON AND THAT IT WAS NOT A PROBLEM. I FEEL THIS CAUSED MY CLUTCH TO BURN UP PREMATURELY, HOWEVER, THEY FEEL LIKE THERE WAS NO PROBLEM IN THE MATERIALS AND WORKMANSHIP. I HAVE HEARD THAT THERE ARE PROBLEMS WITH THE THROW OUT BEARING IN PORSCHE BOXSTERS AND THIS IS THE PART THAT WAS MAKING THE NOISE. *JB

ON TWO OCCASIONS AND ON TWO SEPARATE VEHICLE ENGINE CAMSHAFT FAILED WHILE DRIVING. DEALER AND MANUFACTURER WERE AWARE OF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

ORIGINAL EQUIPMENT TIRES ON 2002 PORSCHE BOXTER S ARE NOT SAFE ON WET PAVEMENT. THE TYPE OF TIRES ARE DESIGNED FOR CLEAN DRY PAVEMENT ONLY. VERY DANGEROUS ON WET PAVEMENT. NO WARNING IS PROVIDED TO OWNER. NOT DISCLOSED TO OWNER, TIRE MANUFACTURER WARNS OF USE ON OTHER THAN CLEAN DRY PAVEMENT. CAR HYDROPLANNED DURING FIRST RAINSTORM AND CAUSED SERIOUS ACCIDENT ON BUSY INTERSTATE HIGHWAY. TIRES HAD TO BE REPLACED.