2006 Porsche Cayenne Complaint Log

WHILE TRAVELING ON ONE OF THE MAIN HIGHWAYS OF DUBAI, UNITED ARAB EMIRATES, A PORSCHE CAYENNE DRIVEN BY A FEMALE UAE NATIONAL WAS HIT ON THE LEFT HAND SIDE OF SAID VEHICLE BY ANOTHER VEHICLE CAUSING SEVERE DAMAGE TO THE CAR AND VARIOUS INJURIES TO THE DRIVER. OF THE THREE (3) AIR BAGS ON SAID VEHICLE, NOT A SINGLE ONE DEPLOYED OR OPENED THAT COULD SURELY HAVE LESSENED THE INJURIES SUSTAINED BY THE DRIVER. *NM

VEHICLE RUNS INEFFICIENTLY WHEN COLD AND SMOKE HAS BEEN NOTED FROM THE EXHAUST PIPE WHEN VEHICLE IS DRIVEN. IT WILL TURN OVER, BUT NOT CATCH. DEALERSHIP WAS TOLD BY PORSCHE TO USE A LOWER OCTANE FUEL (87) TO REMEDY THE PROBLEM. THIS CONTRADICTS THE INFORMATION IN THE OWNER'S MANUAL WHICH STATES ONLY PREMIUM UNLEADED FUEL 91 OR HIGHER SHOULD BE USED. IF THE VEHICLE IS TAKEN INTO A LOWER ALTITUDE AREA, THE FUEL SHOULD REVERT TO PREMIUM. THIS IS A BRAND NEW CAR AND IT DOES NOT START WHEN THE ENGINE IS TURNED OVER, LEADING ME TO BELIEVE THERE IS A MANUFACTURING DEFECT IN THE DESIGN OF THE ENGINE. MY HUSBAND OWNS A 2004 CAYENNE S, WHICH HAS A 4.5 V-8 INSTEAD OF THE 3.2 LITER V-6 AND IT STARTS IMMEDIATELY, EVEN WHEN COLD. *NM

VEHICLE SUDDENLY LOSES POWER ("THROTTLE CONTROL" AS THE SERVICE REP PUTS IT), USUALLY WHILE TRAVELING AT HIGHWAY SPEEDS. THIS CAUSES SUDDEN DECELERATION, CREATING ISSUES FOR SURROUNDING TRAFFIC. IN EACH CASE IF I FLOOR THE ACCELERATOR I CAN MAINTAIN APPROXIMATELY 25 MPH TO GET TO A SIDE STREET, WHERE I ARRANGE FOR A TOW TRUCK. THIS VEHICLE HAS BEEN IN THE SHOP THREE TIMES FOR A TOTAL OF A MONTH, DURING IT'S FIRST 6 MONTHS (14,000 MILES) FOR THIS CONDITION. EACH TIME THE PORSCHE DEALER BELIEVES IT HAS BEEN FIXED. INTERMITTENT SO HARD TO DIAGNOSE. *NM

DT*: THE CONTACT STATED, INTERMITTENTLY, THE VEHICLE HESITATES WHEN THE ACCELERATOR PEDAL IS DEPRESSED. WHEN THE VEHICLE DOES RESPOND, IT SHOOTS OUT INTO TRAFFIC. THE DEALERSHIP READJUSTED THE COMPUTER MULTIPLE TIMES BUT THIS HAS NOT REMEDIED THE PROBLEM. THE MANUFACTURER DETERMINED IT WAS NORMAL OPERATING CONDITIONS. UPDATED 2/24/2006 - THE CONSUMER WOULD LIKE TO RESCIND THIS COMPLAINT BECAUSE THE DEALER HAS FIXED THE PROBLEM. *NM

2006 PORSCHE CAYENNE. CONSUMER STATES COOLANT LEAK AND PROBLEM WITH HAVING THE VEHICLE SERVICED *TGW THE CONSUMER WAS INFORMED BY HIS MECHANIC THAT HE NEEDED TO TAKE THE VEHICLE TO A DEALER, BECAUSE A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PROBLEM WAS CONFIRMED. HOWEVER, PORSCHE ONLY OFFERED TO COVER THE COST OF THE PARTS. THE CONSUMER LEARNED THE ORIGINAL COOLANT PIPES WERE MADE OF PLASTIC. *JB