There are 10 owner-reported air bags & restraints complaints for the 2013 Porsche Cayennein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The leather dash has "shrunk" so badly and is so distorted that there is no way the passenger airbag would properly inflate in an accident. Porsche tells me that this defect is "cosmetic" and of no consequence to vehicle safety. I do not agree with this position and feel that Porsche should be liable for this defect.
The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.
Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche cayenne owners and need to be addressed via recall
Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.
Just purchased this vehicle from an independent dealer. Each time I test drove the vehicle, I put my seat belt on and after a few seconds of driving the driver's seat belt would come unlatched. Sales person told me that perhaps I wasn't latching it (false latch). After purchase, it has unlatched during my first day of driving it. I see that there are other customers complaining of the same issue on the NHTSA website.
The optional Leather Dashboard is peeling away from the base of the windshield. The cutout in the leather that aligns with the passenger airbag is now out of alignment and there is concern if the airbag will deploy properly in an accident.
Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out
THE DRIVER'S SIDE SEAT BELT UNLATCHES, EVEN WHEN IT APPEARS TO HAVE BEEN PROPERLY LATCHED AND I PULL ON IT TO CONFIRM THAT IT IS LATCHED. THIS HAPPENS WHETHER OR NOT THE VEHICLE IS IN MOTION. THIS IS HAPPENING CONSTANTLY, BUT I WILL FILL IN TODAY'S DATE BELOW. *TR
AUTOMATIC LOCKING RETRACTOR WAS NOT PRESENT IN SEAT BELT FOR REAR CENTER SEAT. FMVSS208 REQUIRES A SEAT BELT LOCKING FEATURE BE PRESENT TO INSTALL A CHILD'S CAR SEAT. OWNER'S MANUAL INDICATES THAT ALL REAR SEATING POSITIONS + FRONT PASSENGER SEAT HAVE AN ALR - BUT IN THIS VEHICLE THE OUTBOARD REAR SEATS + FRONT PASSENGER SEAT HAD IT, BUT THE CENTER SEAT DID NOT. SEE VIDEO HERE - HTTPS://PHOTOS.APP.GOO.GL/TJRNQDZN1XZCAKKG7 THE ABSENCE OF THE ALR WAS VERIFIED BY A NATIONALLY CERTIFIED CHILD PASSENGER SAFETY INSTRUCTOR.
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVER'S SEAT BELT BUCKLE INTO THE RECEIVER, THE SEAT BELT FAILED TO LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026