2015 Porsche Macan Complaint Log

My airbag light has remained on, uninterrupted, for over about one month now. I had the fault code read by an independent shop and they informed me that the fault was the occupant sensor for the passenger seat (BodySense front passenger seat occupancy sensor mat). They also informed me that this was the subject of a recall. Recall 17V-133/AMA2. I contacted a Porsche dealer as to the problem, made an appointment and took the car to the dealer. The dealer informed me that the recall on this part had already been completed. I expressed my concern that the recalled part obviously failed again, but the dealer indicated that corporate would not allow them to replace it again under the prior recall. I then filed a claim with Porsche NA. After weeks of back and forth with Porsche NA, they denied my claim, despite the fact that a previously recalled part had failed again. Performing some investigation since, I have learned that I am not alone and that the previously recalled Generation 1 seat occupancy sensor mat was replaced with a generation 2 mat, but that those were also failing. In fact, in January 2021 Porsche investigated this matter and did conduct another recall in February of 2021. However, for whatever reason my car was not part of that recall, though it suffers the same issue as to the failure of the Generation 2 mat. Any assistance you are able to provide is appreciated. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing in German-made vehicles (Porsche, Audi, Mercedes, VW) assessed the subframe and confirmed that it was in extremely poor condition, having prematurely rotted and failed. Porsche offers a 12-year limited warranty against corrosion for body panels, but this warranty does not extend to the subframe. The cost of repairs to address the damage, performed by the independent shop, amounted to $3,600. It is worth noting that this issue is widely recognized among owners of 2015-2018 Porsche Macan and Audi Q5 models, as both vehicles share the same subframe. The problem appears to stem from a design flaw related to the inferior materials used in the construction of the subframe. Porsche is aware of this recurring issue, yet has not taken any corrective action to resolve it.

Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.

Coolant pipe burst or started a sudden leak and lost all the coolant while driving. I had to have the vehicle towed and repaired which costed me $2750. Porsche is aware of the problem but does not have a solution, until someone is killed when the vehicle stalls while driving.

Steering wheel feels loose. able to wiggle the wheel top to bottom and side to side at leas 1/4-1/2 inch of play. According to research on the internet dues to a possible broken plastic bushing in the steering column [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BREAKS FAILED WITHOUT ANY WARNING ALMOST GOT INTO NEAR FATAL ACCIDENT DUE TO FRONT BREAK HOSE LEAK/SNAP (without any warning) MECHANIC HAD ANOTHER PORSHE MACAN TOWED IN WITH SIMILAR PROBLEMS.

Coolant venting hose leaking. Apparently, a known problem with Porsche design but nothing has been done about it. It cost me $3,500 to get it fixed after the car stopped in the middle of highway and had to get towed to the Porsche Dealership. Someone has to do something about it!

Passenger occupancy sensor is not working so airbag will NOT deploy in an accident for the passenger

Transfer Case is jerky and hesitant when starting from a stop. Causes the driver to pause when they should be accelerating.

My passenger occupant detector is faulty and unable to recognize if someone is sitting in that seat, therefore the airbags will not deploy in case of an accident. There has been already a recall on this item for my car, but obviously my car was is affected and my VIN isn’t included. So I think it’s needs to be reassessed

I own a 2015 Porsche Macan turbo which I purchased new from the Chattanooga Tennessee Porsche dealer. On Tuesday, October 18 2022 while driving at normal highway speeds the engine coolant pipe failed and dumped all of my coolant onto the engine and roadway. Red warning lights came on and I pulled over and stoped the car it had to be towed to the Porsche dealership where I was subsequently charged almost $2000 for the replacement of the failed engine coolant hose and connected parts. Nine days previous to this total engine failure, I had my car at the dealership for my annual eight year service which was completed in full along with a multi point inspection which failed to identify this dangerous defect.

The steering wheel column anchor pin was found shifting and had play. This caused the steering column to be loose in the vertical axis. This is considered a steering column failure and which could become impaired or unavailable during driving, posing a high risk to driver and others. I brought my car to the dealer for inspection, who confirmed the issue. They adjusted the pin to fix the issue, which is considered a temporary fix for this issue, as the full repair would require full steering column replacement. There were no warnings present, other than the vertical movement of the steering column.

THE SUNROOF DRAIN HOSES RIGHT SIDE FRONT AND REAR CRACKED (OR WERE INSTALLED CRACKED FROM MANUFACTURER), SO THE RAIN WATER CAN GET INSIDE OF THE STRUCTURE. WATER GET DOWN IINTO AND COLLECTED IN THE REAR RIGHT ELECTRIC COMPARETMENT, AND DAMAGED THE PARK ASSIST MODULE. AS A RESULT NO PARK ASSIST, AND SMELL IN THE COCKPIT AS A SWAMP.

VEHICLE WILL NOT UNLOCK USING ELECTRONIC KEY. THIS HAPPENS FROM TIME TO TIME AND LASTS FOR MONTHS. THE BATTERY IN THE KEY IS CHANGED, BUT MAKES NO DIFFERENCE. THE PORSCHE DEALER HAS NOT BEEN ABLE TO REPAIR. THIS IS ESPECIALLY DANGEROUS UNDER CERTAIN CIRCUMSTANCES. ALTHOUGH A METAL KEY IS AVAILABLE TO UNLOCK THIS CAR, IT IS VERY CUMBERSOME AND WORTHLESS IN AN EMERGENCY. MY ESTIMATION IS ONE OF THE COMPUTERS IN THE CAR IS DEFECTIVE AND THEREFORE WON'T RECOGNIZE THE KEY (BOTH KEYS) AND COULD LEAVE THE DRIVER STRANDED. ADDITIONALLY, THE SENSORS IN THIS CAR FAIL FROM TIME TO TIME. IF A WHEEL SENSOR FAILS IT WILL SHUT DOWN THE CAR, EVEN ON A BUSY HIGHWAY. THIS DID HAPPEN ONCE WITH THIS VEHICLE, BUT FORTUNATELY ON A NEIGHBORHOOD ROAD WITH NO TRAFFIC; OTHERWISE IT COULD HAVE BEEN CATASTROPHIC. I MENTION THIS; WHEREAS, BOTH ELECTRONIC ISSUE COULD BE CONNECTED. NOTE: THE CALENDAR ON YOUR FORM BELOW ASKS WHEN DID THIS HAPPEN? IT HAS HAPPENED SINCE THE CAR WAS NEW (2015) AND CONTINUES TO BE A PROBLEM TO THIS DAY. I WILL USE TODAYS DAY AS A REFERENCE. THE DEALER IS UNABLE TO FIX AND PORSCHE IS IMPOSSIBLE.

THE VEHICLE WAS BOUGHT AS NEW AND CURRENTLY HAS 32,000 MILES AS OF 09.08.2020 WITH NO HISTORY OF ACCIDENT. SURPRISINGLY, I FOUND OIL LEAKS FROM TIMING CHAIN COVER AND OILS ARE LEAKING DOWN DUE TO USING DEFECTIVE ALUMINUM BOLT, WHICH GETS BROWN OFF AND CAUSES THE LEAK. THIS IS A KNOWN ISSUE AND MANY MACAN OWNERS ARE EXPERIENCING THE SAME ISSUE, WHICH REQUIRES ENGINE REMOVAL TO REPLACE THE COVER AND BOLTS. SUCH JOB COSTS OVER $12,000 AND DOES NOT MAKE ANY SENSE FOR $70,000 VEHICLE WITH 32000 MILES TO GO THROUGH SUCH ISSUE. THIS SHOULD BE INVESTIGATED AND CREATE A RECALL.

SHUDDER FROM A STOP WHEN ACCELERATING. TRANSFER CASE FAILURE. ONTARIO CANADA, NO COVERAGE IN CANADA BUT COVERAGE IN THE USA? THIS SHOULD BE WORLDWIDE.

I HAVE DONE EXTENSIVE RESEARCH ON PUBLIC ONLINE FORUMS TO ATTEMP TO TRACE THE ROOT OF AN AGGRESSIVE OIL LEAK THAT COMES FROM A DEFECTIVE DESIGN IN THE BOLTS HOLDING THERE TIMING CHAIN HOUSING. IT APPEARS THE BOLTS WERE OVER TIGHTENED BY THE ROBOTS FROM THE FACTORY CAUSING HUNDREDS OF COMPLAINTS FROM ALMOST EVERY MACAN OWNER IN FORUMS LIKE MACANFORUMS.COM AT A VERY EARLY OWNERSHIP OF THE VEHICLES. OWNERS EXPERIENCE AGGRESSIVE OIL LEAKS IN VEHICLES WITH AS LITTLE AS 10K MILES AND UP. MY CURRENT VEHICLE YA 56K MILES AND PORSCHE WANTS TO CHARGE $10,000 TO FIX IT WHEN IT IS A COMMON KNOWN ISSUES THAT SHOULD HAD BEEN ADDRESSED BY NOW SPECIALLY WHEN THEY HAD TO FIX SO MANY MACANS BY NOW WITH SIMILAR ISSUES. MINE JUST HAPPENED TO BE OUTSIDE OF THE WARRANTY AND I'M LEFT WITH A 40K CAR WITH OIL LEAKS THAT CAN POTENTIALLY CAUSE LETHAL ENGINE FAILURES IF NOT FIXED. IF YOU GO TO MACANFORUMS.COM AND JUST DO AN OIL LEAK SEARCH YOU WILL FIND HUNDREDS OF MACAN OWNERS WITH THE SAME ISSUES

THERE WAS A VIBRATION ON THE CAR EVERY TIME I ACCELERATED FROM A STOP, SEEMS TO ALWAYS HAPPEN BETWEEN 27MPH TO AROUND 30MPH. IT WAS VIBRATING MORE OR LESS DEPENDING ON THE ACCELERATION TYPE, FAST ACCELERATION WILL SHAKE A LITTLE MORE. THE VIBRATION WAS MOST NOTICEABLE WHEN THE STEERING WHEEL WAS TURNED FULLY WHILE SLOWLY PULLING OUT OF OR BACKING INTO A PARKING SPOT. I TOOK IT TO THE DEALER FOR EVALUATION. AFTER A QUICK FIFTEEN MINUTES THEY DETERMINED IT WAS A TRANSFER CASE ISSUE. I WAS TOLD THAT THIS IS A COMMON ISSUE FOR PORSCHE MACAN 2015. I WAS SURPRISED THAT NO RECALL WAS ISSUED.

TRANSFER CASE MAKING VEHICLE SLUGGISH IN FIRST AND SECOND GEARS. FEELS LIKE THE VEHICLE IS GOING TO STALL. I SPOKE WITH PORSCHE OF DELAWARE AND THEY ARE AWARE OF THE ISSUE WITH THE TRANSFER CASE.

ABRUPT BRAKE FLUID LEAK. LOST PRESSURE IN SYSTEM AND LEAKAGE AT FRONT PASSENGER SIDE WHEEL.

TRANSFER CASE STARTED LURCHING AND CAUSING ERRATIC MOVEMENT OF THE VEHICLE AT LOW SPEEDS.

BOTH HEADLIGHT LENS ASSEMBLIES HAVE SMALL, YET VISIBLE CRACKS IN THE INTERIOR LENS SURFACE. THE LIGHTS ARE AS-BUILT AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. THE CRACKS WERE DISCOVERED AS THE LIGHTS CAME IN WHEN I UNLOCKED MY CAR IN THE EVENING.

TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND WOULD NOTIFY THE CONTACT ONCE THEY BECAME AVAILABLE. THE SECOND TIME, THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT BECAUSE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED THAT THERE WERE NO MORE APPOINTMENTS AVAILABLE AND THAT THE PORSCHE COMPANY ONLY CAME ONCE A QUARTER TO THE ISLAND. THE DEALER FURTHER STATED THAT IF THEY WERE UNABLE TO GET THE VEHICLE IN THIS TIME, PERHAPS THEY COULD BEFORE THE END OF THE YEAR. THE MANUFACTURER WAS CONTACTED A FEW TIMES AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GIVE THE CONTACT A RETURN CALL AND WERE TRYING TO REACH OUT TO THE DEALER. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE PORSCHE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT THE BEIGE COLOR ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD DUE TO THE SUN. ADDITIONALLY, THE CONTACT'S VISION WOULD BECOME IMPAIRED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.